19 Best B2B eCommerce Platforms in 2024 (Buyer Guide)

Shopify: Pros and Cons

Shopify has been a reliable eCommerce platform for modern businesses since 2006, providing enterprise-level services and security measures. However, these features come with additional costs if you need more than the platform’s standards offer—such as extensions and plugins to customize your site or using its payment provider, which adds extra fees.

Pros:

• For a SaaS, Shopify is uptime reliable for your eCommerce site
• PCI compliance and some security are handled by the robust platform

Cons:

• Doesn't offer the customizability of many platforms except those they pre-approve
• Transferring data can lead to problems because of the platform's API limits

BigCommerce: Pros and Cons

BigCommerce is a leading SaaS eCommerce platform used by small to medium-sized businesses (SMB) to sell online. To meet the needs of larger companies like B2Bs, they recently began offering open APIs for customization. Scalability comes easy with this cloud-based eCommerce solution, but it does come at a price in the form of subscription fees.

Pros:

• Headless eCommerce solutions allow businesses to choose their own front end via API access for their eCommerce site
• BC Enterprise is a good option for both B2B and B2C

Cons:

• Many customers will find the technical aspects of a headless platform hard to understand
• The high price point for subscription software (aka SaaS) that you don't own

Clarity CEF (Clarity eCommerce Framework)

If you're looking for an eCommerce store that has both the power and flexibility to meet your specific business needs, Clarity eCommerce Framework (CEF) might be just what you need. CEF offers powerful and essential features from day one, but can easily scale too—developers have access to API endpoints, or they create custom apps as needed. It even shines when it comes to specialized requirements like C2C and B2B marketplace software solutions or auction sites.

Pros:

• CEF integrates with back-office infrastructure, including the most difficult that many platforms have difficulty with
• This platform is an excellent option for enterprise eCommerce, marketplaces, and auction ventures, and accepts multi-currency payments
• Clarity also works as a multi-store eCommerce platform.

Cons:

• CEF is a B2B eCommerce development platform giving you unlimited flexibility to customize the platform to your needs, which requires a Discovery process to map out your exact requirements.
• Time-to-launch may be slower than uploading to SaaS, but customizability usually makes up for that.

Salesforce Commerce: Pros and Cons

Salesforce Commerce Cloud is a cutting-edge software solution offering an omnichannel approach to eCommerce. Featuring both mobile and desktop optimization, this SaaS platform allows for unified control of physical stores and online shops. Despite its powerful capabilities, creating complex websites will require the help of skilled developers.

Pros:

• Good SaaS-based solution for omnichannel needs of an eCommerce store
• Offers simple inventory management and shipping across multiple channels

Cons:

• Not as easy to create a website on Salesforce Commerce as it is on some SaaS offerings
• Isn't as customizable as open-source options

Pepperi: Pros and Cons

Pepperi is a B2B eCommerce platform that offers ease of use, excellent integration capabilities with existing systems, affordable and customizable plans that fit any budget, and a powerful suite of marketing tools that make it an attractive option. However, there are some drawbacks to using Pepperi, including limited payment options and hidden costs.

Pros:

• Easy to set up and use with no coding experience required
• Excellent integration capabilities with existing systems

Cons:

• Limited payment options (only credit/debit cards, PayPal, and bank transfer)
• Relatively expensive when compared to other platforms in the same space

CS-Cart: Pros and Cons

CS-Cart is an eCommerce platform with a highly customizable and user-friendly interface, a comprehensive set of features and tools for managing an online shop, easy integration with social media, inventory management, and 24/7 customer service. Drawbacks include limited access to design customization options without upgrading, a tricky installation process for newcomers, and cost compared to other platforms in the same space.

Pros:

• Highly customizable and user-friendly interface
• Comprehensive set of features and tools for managing online shops or B2B marketplaces

Cons:

• Limited access to design customization options without upgrading
• Somewhat tricky to install and configure without prior experience

Oracle CX Commerce: Pros and Cons

Oracle Commerce Cloud is a powerful and versatile B2B eCommerce platform for businesses of all sizes, offering comprehensive omnichannel capabilities that can help you run multiple sites with one subscription. It's full of built-in features at no additional cost, but customer reviews often disappoint due to the lengthy time taken to fix any arising issues.

Pros:

• A host of essential features right out of the box, such as simple search functionality and product recommendations for customers
• This platform can handle selling and managing intangible items such as subscriptions and tickets

Cons:

• Though customizable, CX is far from the most powerful option available
• Problems can be difficult to solve even with tech support

Adobe Commerce (Magento Commerce): Pros and Cons

Adobe Commerce was Magento Commerce, but they are now the same platform. Users have complete freedom to choose between a cloud eCommerce platform and on-premises hosting, plus access to hundreds of third-party integrations for customizability. But be mindful: greater customization can add up quickly in costs.

Pros:

• Adobe Commerce has a strong developer community to help resolve issues with the platform as they arise
• Either cloud hosting or on-premises hosting is available for Adobe Commerce

Cons:

• As an open-source option, Adobe Commerce requires considerable work from developers and designers to get the most out of it
• PCI compliance and updates are the responsibility of the client, which leads to additional costs for development or third-party applications

SAP Hybris Commerce: Pros and Cons

This advanced cloud eCommerce platform takes the commerce side and fuses it with CRM software to give your business more insight into customers’ behavior, plus control over their journey—you can even mix and match other products to create an entirely tailored user progression. However, be aware that some people have complained about prices.

Pros:

• The focus on CRM delivers helps customize the customer experience and improve customer support
• SAP Commerce Cloud offers omnichannel support to standardized customer experiences

Cons:

• SAP Hybris is one of the most expensive options on the market
• While the feature list is impressive, customers end up paying for features they may not make use of

NuOrder: Pros and Cons

NuOrder is a B2B eCommerce platform that enables businesses to build and manage their digital storefront. It provides users with comprehensive tools for creating multiple market and enterprise brands of storefronts, setting prices, adding descriptions, and publishing products. NuOrder also allows customers to browse the store catalog via a B2B eCommerce mobile app or web app, make purchases, and track online transactions in real-time but offers limited customization for storefronts.

Pros:

• Comprehensive tools for creating branded storefronts, setting prices, adding descriptions, and publishing products for sales channels
• Allows customers to browse the store catalog via web or mobile apps

Cons:

• Limited customization options for storefronts
• No built-in customer support system

OpenCart: Pros and Cons

OpenCart is a B2B eCommerce platform that offers easy installation, a simple and intuitive user interface, single dashboard for managing products, customer groups, and orders, payment systems, shipping options, and community support. However, the customization options are limited without upgrading to a premium template or plugin. There are also no built-in SEO tools which make it difficult to improve visibility in search results.

Pros:

• Easy to install and configure
• Simple and intuitive user interface

Cons:

• Limited customization options without upgrading to a premium template or plugin
• Difficult to scale due to lack of features like multiple stores or store management profiles

TrueCommerce: Pros and Cons

TrueCommerce is an eCommerce platform that is easy to set up, making it suitable for small businesses. It offers features like CRM integrations, analytics, multi-channel setup, and order fulfillment that are attractive to users with its neat design and functionality. Nevertheless, the language options are still limited and the lack of customer service chatbot features can be seen as a downside.

Pros:

• Easy to set up, making it suitable for small businesses
• Attractive user interface with neat design and functionality

Cons:

• No customer service chatbot feature is available at the moment
• Third-party hosting needs to be taken care of separately

Sitecore Experience Platform: Pros and Cons

Sitecore Experience Cloud offers a unique solution when it comes to customizing content for customers of your eCommerce website. Utilizing AI technology, this eCommerce on cloud platform can create personalized shopping experiences tailored precisely to individual users' needs. A headless commerce solution allows developers to customize customer-facing elements independently from back-end processes. This powerful system does require experienced professionals with in-depth knowledge of Sitecore's complexity.

Pros:

• The Sitecore AI can help tailor shopping experiences per customer
• Sitecore has developed a helpful community that can guide experienced developers through the process of setup and maintenance

Cons:

• Sitecore Experience Cloud requires extensive developer experience and upkeep
• Can be expensive compared to other options, watch out for hidden costs

InsiteCommerce: Pros and Cons

InsiteCommerce is an eCommerce platform that offers customers a range of features such as analytics, CRM integration, product comparison, warehouse management, and more. It is easy to configure and customize, and multiple customer portals can be used for account access. However, the platform has some disadvantages, such as limited language support for customer support messaging, relatively high pricing compared to other platforms, and hosting needs to be taken care of separately from the platform.

Pros:

• Easy to configure and customize
• Multiple customer portals are available for customers to access their accounts

Cons:

• Limited language support for some features like customer support messaging
• Price is relatively high compared to other B2B eCommerce platforms

WooCommerce: Pros and Cons

WooCommerce is a popular B2B eCommerce platform that integrates with WordPress, making it easy and cost-effective to set up an online business. Its flexibility allows store owners to customize the look of their store and add features quite easily without extensive technical knowledge. However, as an open-source platform, its security isn't guaranteed, and there are increased maintenance requirements for keeping plugins up to date.

Pros:

• Intuitive and user-friendly interface
• Flexible customization options with a variety of themes, plugins, and extensions

Cons:

• Difficult setup process with the possibility of errors due to incorrect settings
• Some features may require extra plugins or premium plans to be effective

PrestaShop: Pros and Cons

PrestaShop is another popular eCommerce platform that boasts easy installation with many built-in features, a wide selection of themes and templates, plus comprehensive payment and shipping method support. Challenges include difficulties with data updating when adding or changing products and poor customization with default themes.

Pros:

• Easy installation process with a lot of built-in features
• Comparatively large selection of themes and templates

Cons:

• Difficulties with data updating when adding or changing products
• Poor customization options when using the default themes

LogiCommerce: Pros and Cons

LogiCommerce is an eCommerce platform that offers a straightforward setup process with few technical requirements, a well-structured dashboard and user interface, automated order processing and customer data management, management of multiple warehouse locations, and built-in marketing features to increase sales and traffic. However, users may find their features limited as some important features such as product customization or A/B testing are missing.

Pros:

• Easy setup process with few technical requirements
• Built-in marketing features to increase sales and traffic

Cons:

• Missing important features such as product customization or A/B testing
• Limited selection of themes available to choose from

Pulse Commerce: Pros and Cons

Pulse Commerce is an eCommerce platform offering highly customizable themes and designs, integration with numerous platforms, comprehensive reporting features, and robust data analytics capabilities. However, its complexity can lead to a steep learning curve and slow performance at times due to the amount of code used. Also, there are limited support options available for customers of the online shop.

Pros:

• Highly customizable themes and designs
• Integrates with numerous platforms such as Google Shopping, Amazon, eBay, and more

Cons:

• Steep learning curve due to its complexity
• Can be slow at times due to the amount of code used

3dcart B2B e commerce platform

3dcart is an eCommerce platform that offers users an intuitive and user-friendly interface, responsive support, detailed onboarding, and a highly comprehensive range of features such as a blog platform and loyalty program. The drawbacks include a lack of third-party integrations compared to competitors and listing fees for certain services.

Pros:

• Intuitive and user-friendly interface
• Responsive support and detailed onboarding

Cons:

• Lack of third-party integrations compared to other platforms
• Listing fees for using certain services

Who to Choose for the Best B2B eCommerce Software

When running a successful business, selecting the right enterprise eCommerce solution is vital. Finding one that can keep up with your ever-changing needs and goals in both present and future endeavors requires extensive research into multiple options—understanding their advantages as well as costs and maintenance needed. How do you pick?