Understanding Customers Better3
For an online business, it is necessary to understand the customers. You need to know who they are and what they prefer to stock the products accordingly. Also, you have to market them effectively.
This is when conversion rate optimization can help your e-commerce business. Most research in the CRO field is related to the customer, and the testing makes sure if the store is compelling enough. This helps in understanding what you are dealing with and what do the customers prefer.
In case you want to start with some CRO initiatives, experts recommend you begin with conversion research to understand how the visitors are engaging with the online store. It helps in recognizing the friction that is leading to bottlenecks in the sales funnel.
= Conversion rate optimization helps in developing a buyer persona for the online store. It enables you to understand who you are marketing to.