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Integrating Oracle with External eCommerce Solutions

Maximize Business Potential while Keeping Costs Down

Oracle eBusiness suite to an existing eCommerce integration can help you grow your enterprise. It allows individualized interaction with customers, providing them personalized service and support with scalability.

You need discreet task-specific integration with business-oriented workflows and data transformations to ensure a scalable, robust platform.

The Oracle eBusiness suite or EBS system offers EBS API rest endpoints, as well as PL/SQL rest endpoints. These are customizable through the configurator. So, you can essentially expose any of the core entities, as well as custom fields within your Oracle EBS system and the eCommerce platform’s web API framework also leverages a rest endpoint.

Data Sinking

Some of the most common integrations are to enable category and product data sinking. So, it can be pumped into your eCommerce platform from the Oracle EBS. It can serve as a base for core Magento catalog data such as categories and product information, imagery, pricing data, inventory levels, and other meta information. Ultimately, it is possible to integrate any field between Oracle EBS and any existing system.

In the typical scenario, you would want to enrich the information coming from Oracle EBS. So, it is important that your integration is able to handle custom business logic. You will have the base information in Oracle EBS. For your eCommerce platform, you will need marketing team members who enrich that data, making it friendly and presentable for the website's visitors.

Queue-based Task Engine

Whenever the marketing teams update this information on the frontend, it is important to ensure that the new information is preserved.

However, there might be details inside of Oracle that might have changed. These can include pricing data, inventory information, etc. All this updated information needs to be intricately brought back into your eCommerce system. However, only the new data needs to be changed. Therefore, we recommend an integration with Oracle EBS that includes a queue-based persistent task engine. It allows you to set up workflows based on what makes sense for your business.

Typically, it breaks down different tasks based on how your business is configured and what makes the most sense for your end-users. These tasks may be related to the catalog system, customers and accounts, ordering information, shipments and status, payments, users, location information, etc. Therefore, it is necessary to have a discreet scheduling logic to ensure specific workflows and data transformations for each task.

Common Integrations

Some of the most common integrations include customers and accounts, addresses and contacts, pricing information, tax levels, locations, credit limits, tax exemption status, past order history, etc.

Now some of these integrations can be a two-way between existing systems and Oracle EBS. It is also possible to initially see the data from Oracle and then maintain a flow from between systems. You can also have data flow in the opposite direction. However, having it flow both ways is critical especially when you are integrating customers and accounts. So, whenever a user visits your eCommerce platform, the integration to Oracle EBS is seamless.

For example, in many cases, there are customer-specific or company-specific price rules or locations. So, it is important that the system is able to tie back users to the underlying company, so they receive company-specific pricing levels. You can leverage user creation and have a domain-based email claiming system or address/account number information claiming system to do this. This is just one of the many ways to customize the user and their experience through advanced Oracle EBS integration into your existing eCommerce platform.

Order Information Integration

Apart from this, it is also possible to integrate sales, orders, invoices, and quotes. Again, this can be a one way or two-way integration between the systems. It may include things like the overall details of the order. So, for instance, someone goes to your eCommerce site and places an order, the order and all the associated information get sunk into Oracle EBS. The data includes the line items, tax information, product-specific tax classes, shipping information, delivery fee, customs and duties, any discounts, items ordered, payment information, and transaction data, etc.

It makes it easier to fetch profile information, transaction IDs, and order information. So, you can effectively handle any customer service requests like refunds. You would be able to track all this information between Oracle EBS and eCommerce systems.

Ultimately, we recommend that you explore all of the scenarios. However, most of the time it is common to have invoices go from Oracle EBS so that users can pay for invoices from Oracle EBS inside of your eCommerce instance. Similarly, quotes can go from Oracle EBS into an eCommerce platform. They can be converted into what are called "negotiable checkouts" or "negotiable quotes". Essentially, end users can then pay for them inside your platform after which they are sent back to Oracle EBS as an order.

How Can Clarity Help

Adapting the Integrations to Business Logic

You can match the core business workflows to your integration. Instead of letting your business logic be driven by the integration, you should make the integration adapt to your business logic. Therefore, we recommend working with an experienced partner.

Someone with experience will be aware of all the options available to fully take advantage of the offerings of both Oracle EBS and your existing platform web API. They can ensure you get the best automation and personalization while also keeping scalability and redundancy of the platform in mind.

If you have any more questions related to this topic, we encourage you to reach out to our experienced team. The Clarity team has a very friendly and knowledgeable sales and business development staff. They can provide a complimentary analysis. We certainly look forward to answering your questions and talking with you about your upcoming Oracle EBS integration project.

We also encourage you to go through the resources below. They have helpful information that covers other topics related to Oracle EBS integrations, some of which can be helpful for your project. If there are topics that you do not see below, you are welcome to click on the ask the expert link. Our team will be happy to provide a technical response to any questions that you may have regarding those topics.

Integrating Oracle with External eCommerce Solutions

Maximize Business Potential while Keeping Costs Down

Oracle eBusiness suite to an existing eCommerce integration can help you grow your enterprise. It allows individualized interaction with customers, providing them personalized service and support with scalability.

You need discreet task-specific integration with business-oriented workflows and data transformations to ensure a scalable, robust platform.

The Oracle eBusiness suite or EBS system offers EBS API rest endpoints, as well as PL/SQL rest endpoints. These are customizable through the configurator. So, you can essentially expose any of the core entities, as well as custom fields within your Oracle EBS system and the eCommerce platform’s web API framework also leverages a rest endpoint.

Data Sinking

Some of the most common integrations are to enable category and product data sinking. So, it can be pumped into your eCommerce platform from the Oracle EBS. It can serve as a base for core Magento catalog data such as categories and product information, imagery, pricing data, inventory levels, and other meta information. Ultimately, it is possible to integrate any field between Oracle EBS and any existing system.

In the typical scenario, you would want to enrich the information coming from Oracle EBS. So, it is important that your integration is able to handle custom business logic. You will have the base information in Oracle EBS. For your eCommerce platform, you will need marketing team members who enrich that data, making it friendly and presentable for the website's visitors.

Queue-based Task Engine

Whenever the marketing teams update this information on the frontend, it is important to ensure that the new information is preserved.

However, there might be details inside of Oracle that might have changed. These can include pricing data, inventory information, etc. All this updated information needs to be intricately brought back into your eCommerce system. However, only the new data needs to be changed. Therefore, we recommend an integration with Oracle EBS that includes a queue-based persistent task engine. It allows you to set up workflows based on what makes sense for your business.

Typically, it breaks down different tasks based on how your business is configured and what makes the most sense for your end-users. These tasks may be related to the catalog system, customers and accounts, ordering information, shipments and status, payments, users, location information, etc. Therefore, it is necessary to have a discreet scheduling logic to ensure specific workflows and data transformations for each task.

Common Integrations

Some of the most common integrations include customers and accounts, addresses and contacts, pricing information, tax levels, locations, credit limits, tax exemption status, past order history, etc.

Now some of these integrations can be a two-way between existing systems and Oracle EBS. It is also possible to initially see the data from Oracle and then maintain a flow from between systems. You can also have data flow in the opposite direction. However, having it flow both ways is critical especially when you are integrating customers and accounts. So, whenever a user visits your eCommerce platform, the integration to Oracle EBS is seamless.

For example, in many cases, there are customer-specific or company-specific price rules or locations. So, it is important that the system is able to tie back users to the underlying company, so they receive company-specific pricing levels. You can leverage user creation and have a domain-based email claiming system or address/account number information claiming system to do this. This is just one of the many ways to customize the user and their experience through advanced Oracle EBS integration into your existing eCommerce platform.

Order Information Integration

Apart from this, it is also possible to integrate sales, orders, invoices, and quotes. Again, this can be a one way or two-way integration between the systems. It may include things like the overall details of the order. So, for instance, someone goes to your eCommerce site and places an order, the order and all the associated information get sunk into Oracle EBS. The data includes the line items, tax information, product-specific tax classes, shipping information, delivery fee, customs and duties, any discounts, items ordered, payment information, and transaction data, etc.

It makes it easier to fetch profile information, transaction IDs, and order information. So, you can effectively handle any customer service requests like refunds. You would be able to track all this information between Oracle EBS and eCommerce systems.

Ultimately, we recommend that you explore all of the scenarios. However, most of the time it is common to have invoices go from Oracle EBS so that users can pay for invoices from Oracle EBS inside of your eCommerce instance. Similarly, quotes can go from Oracle EBS into an eCommerce platform. They can be converted into what are called "negotiable checkouts" or "negotiable quotes". Essentially, end users can then pay for them inside your platform after which they are sent back to Oracle EBS as an order.

How Can Clarity Help

Adapting the Integrations to Business Logic

You can match the core business workflows to your integration. Instead of letting your business logic be driven by the integration, you should make the integration adapt to your business logic. Therefore, we recommend working with an experienced partner.

Someone with experience will be aware of all the options available to fully take advantage of the offerings of both Oracle EBS and your existing platform web API. They can ensure you get the best automation and personalization while also keeping scalability and redundancy of the platform in mind.

If you have any more questions related to this topic, we encourage you to reach out to our experienced team. The Clarity team has a very friendly and knowledgeable sales and business development staff. They can provide a complimentary analysis. We certainly look forward to answering your questions and talking with you about your upcoming Oracle EBS integration project.

We also encourage you to go through the resources below. They have helpful information that covers other topics related to Oracle EBS integrations, some of which can be helpful for your project. If there are topics that you do not see below, you are welcome to click on the ask the expert link. Our team will be happy to provide a technical response to any questions that you may have regarding those topics.

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