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WooCommerce + Epicor Integration

Clarity Connect™ integrates WooCommerce with Epicor, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links WooCommerce and Epicor through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between WooCommerce and Epicor.

  • The iPaaS allows mapping of custom fields in WooCommerce (e.g., checkout fields, product meta) to custom fields in Epicor (e.g., UD fields on SalesOrder, Part, Customer), ensuring all relevant business data is synchronized.
Implementation Timeline

Go live with WooCommerce + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both WooCommerce and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most WooCommerce + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • The iPaaS allows mapping of custom fields in WooCommerce (e.g., checkout fields, product meta) to custom fields in Epicor (e.g., UD fields on SalesOrder, Part, Customer), ensuring all relevant business data is synchronized.

Robust, Scalable, & Secure Integration Architecture

Our integration architecture is built on a modern iPaaS foundation, providing a flexible, scalable, and secure bridge between WooCommerce and Epicor. This event-driven approach ensures high performance and data integrity.

Data Flow Steps

Event-Driven Architecture: Utilizing WooCommerce webhooks and Epicor BPMs for real-time updates.

API-First Approach: Leveraging the REST APIs of both systems for programmatic access.

Canonical Data Model: Defining a standardized data format within the iPaaS to facilitate mapping between disparate systems.

Microservices-based Integration: Breaking down complex integrations into smaller, manageable, and independently deployable services within the iPaaS.

Data Touchpoints

WooCommerce Platform: Source of eCommerce events and data.
iPaaS Platform: The central hub for connectivity, data mapping, workflow orchestration, monitoring, and error handling. Includes connectors for WooCommerce and Epicor.
Epicor ERP System: Target system for business operations, inventory, and finance.
Secure Credential Vault: For storing API keys and authentication tokens.
Monitoring & Alerting System: Integrated within the iPaaS for real-time operational visibility.
AI/ML Engine: Embedded within the iPaaS for intelligent automation, fraud detection, and data validation.

"The architecture centers around a cloud-native iPaaS. WooCommerce (eCommerce) connects to the iPaaS primarily via webhooks for real-time event triggers. The iPaaS then orchestrates data transformation, applies business logic, and communicates with Epicor (ERP) via its RESTful APIs. Bidirectional flows are managed through similar mechanisms, often using Epicor's BPMs for outbound events or scheduled API polling for batch updates. All communication is secured via HTTPS/TLS."

Pricing

Simple, transparent pricing for WooCommerce + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating WooCommerce

Integrating WooCommerce fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Order / SalesOrder

The core entity representing a customer's purchase, critical for sales, fulfillment, and financial processes.

WooCommerce Fields

id status currency total billing.first_name billing.last_name billing.address_1 shipping.address_1 line_items[].sku line_items[].quantity paymentmethodtitle customer_id date_created

Epicor Fields

OrderNum OrderDate CustNum ShipToNum PONum OrderAmt OrderStatus NeedByDate OrderDtl[].PartNum OrderDtl[].OrderQty OrderDtl[].UnitPrice

Mapping Notes

WooCommerce 'id' can map to Epicor 'PONum' or a custom field for tracking. 'status' fields require careful translation (e.g., 'processing' to 'Open', 'completed' to 'Shipped'). Line items require SKU (WooCommerce) to PartNum (Epicor) mapping. Customer details from WooCommerce order often create or link to an Epicor Customer record.

Next Steps

See WooCommerce + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Real-time eCommerce Order Fulfillment

Automate the transfer of new WooCommerce orders directly into Epicor Sales Orders, triggering immediate fulfillment, inventory allocation, and shipment processing.

Integration Steps:

  1. 0 Customer places order on WooCommerce.
  2. 1 WooCommerce webhook triggers iPaaS.
  3. 2 iPaaS maps WooCommerce Order (including Customer, Line Items) to Epicor SalesOrder.
  4. 3 iPaaS creates SalesOrder in Epicor.
  5. 4 Epicor allocates inventory and initiates fulfillment.

Business Outcome

Faster order processing, reduced manual data entry, improved order accuracy, expedited shipping.

Frequency

Real-time (event-driven)

Implementation Timeline

Go live with WooCommerce + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both WooCommerce and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most WooCommerce + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose

⚡ Transformation Logic

  • Address Harmonization: WooCommerce's concatenated address fields are parsed and mapped to Epicor's structured Address1, City, State, Zip, Country fields.
  • Status Mapping: WooCommerce order statuses ('pending', 'processing', 'completed') are translated to Epicor SalesOrder statuses ('OPENED', 'SHIPPED', 'CLOSED').
  • Product SKU to PartNum: WooCommerce `line_items[].sku` is mapped to Epicor `OrderDtl[].PartNum` and validated against Epicor's Part Master.
  • Customer Deduplication: Logic to check for existing Epicor Customer records by email or unique ID before creating new ones.
  • Currency Conversion: If applicable, handle multi-currency conversions and rounding rules.

🛡️ Error Handling

  • WooCommerce API downtime (transient network error).
  • Epicor API validation errors (e.g., invalid PartNum, missing required field).
  • Duplicate customer creation due to deduplication logic failure.
  • Inventory discrepancy due to concurrent updates.
  • Payment processing failure leading to order hold.
Pricing

Simple, transparent pricing for WooCommerce + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate WooCommerce with Epicor ERP?
The best approach is to use a modern iPaaS (Integration Platform as a Service). An iPaaS provides pre-built connectors, visual mapping tools, and orchestration capabilities to seamlessly sync orders, products, inventory, and customer data between WooCommerce and Epicor in real-time or near real-time, without extensive custom code.

Workflow Automation FAQs

▸ Can I automate complex order fulfillment workflows with WooCommerce and Epicor?
Absolutely. By integrating WooCommerce with Epicor via an iPaaS, you can automate complex order fulfillment. This includes automatically transferring orders to Epicor, updating inventory levels, generating shipping labels (via WMS/TMS integration), and sending tracking information back to WooCommerce and the customer, all based on predefined business rules.

Data Synchronization FAQs

▸ How does this integration handle inventory level synchronization between Epicor and WooCommerce?
Inventory levels are synchronized from Epicor's Part OnHandQty to WooCommerce's Product stock_quantity. This can be done in near real-time using Epicor BPMs to trigger updates or via scheduled syncs (e.g., every 5-15 minutes), ensuring your WooCommerce store always displays accurate stock availability and prevents overselling.
▸ Can customer data be synchronized bidirectionally between WooCommerce and Epicor?
Yes, with an iPaaS, customer data can be synchronized bidirectionally. New customers from WooCommerce can create records in Epicor, and updates in Epicor can reflect back to WooCommerce. Deduplication logic and a defined 'system of record' for specific fields are crucial to maintain data consistency across both platforms.

Security FAQs

▸ What are the security considerations for integrating WooCommerce and Epicor?
Key security considerations include using HTTPS/TLS for all communications, storing API keys/tokens securely in an iPaaS credential vault, implementing least-privilege access for integration users in both systems, and validating HMAC signatures for WooCommerce webhooks. PCI DSS compliance is also crucial for any payment-related data flows.

AI Integration FAQs

▸ How does AI enhance this WooCommerce-Epicor integration?
AI significantly augments the integration by providing intelligent automation. This includes AI-driven fraud detection for new WooCommerce orders, automated data validation and anomaly detection, smart mapping suggestions for data transformation, and AI-powered exception handling to auto-resolve common integration errors, reducing manual intervention.

iPaaS Capabilities FAQs

▸ Is low-code/no-code integration possible for WooCommerce and Epicor?
Yes, modern iPaaS platforms offer extensive low-code/no-code capabilities specifically for WooCommerce and Epicor. This allows business analysts and citizen integrators to visually design, configure, and manage integration workflows and data mappings without writing extensive code, accelerating deployment and reducing reliance on developers.

Error Handling FAQs

▸ How are data discrepancies or errors handled during the integration process?
Our iPaaS provides robust error handling mechanisms including automatic retries with exponential backoff for transient issues, dead-letter queues for persistent failures, and configurable alerts for critical errors. AI-driven anomaly detection can also identify and suggest fixes for common data validation errors, ensuring data consistency.
Implementation Timeline

Go live with WooCommerce + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both WooCommerce and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most WooCommerce + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for WooCommerce + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See WooCommerce + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo