Payment Hub

Customer Payment Portal
And Why Your Business Needs It

July 1, 2022  |  4 min read

Self-Service Payment Portal

Our customer payment portal is a feature of Clarity Payment Hub™ that directly integrates with your business applications.

With our client payment portal, you can improve customer satisfaction and payment success.

Why Customer Payment Portals Are Essential

As customers increasingly expect a digital-first experience from businesses, many companies are scrambling to catch up, so this could be your competitive advantage.

Customer payment portals and online payment gateways are becoming standard practice for many businesses—except when it comes to invoicing.

Inbound phone inquiries and manual invoice chasing are still the norm for many companies.

But manual invoicing requires significant resources from businesses and can be confusing for customers, who have to keep records of invoice balances, due dates, and payment processes for various bills.

A better solution is to invest in a client payment portal that offers digital invoicing.

Why Customer Payment Portals Are Essential
customer portal importance

With Clarity Payment Hub™, customers can access their accounts, email settings, and payment information though Invoiced Customer Portal.

Customers can also turn on autopay for payment plans, manage subscriptions, view payment history, get receipts, and change payment details, all within an intuitive interface.

Clients want self-serve

Self-serve digital experiences are becoming the norm. Even so, many companies still use only manual invoicing processes.

Digital invoicing solution

To fulfill customers' expectations, the solution is to get a client payment portal with digital invoicing, like Clarity Payment Hub.

Payment Portal Features

  • Access a personalized account
  • Enable autopay for payment plans
  • View current and past invoices
  • Make payments
  • Manage subscriptions
  • Download receipts
  • Update payment information
  • View account balance
payment portal features
customer payment portal features

Get Paid Faster

Our client portal software provides insight and convenience when it comes to paying bills on time, so you and your customers don’t have to worry.

Your clients will love using our convenient, self-serve online payment portal. It will help you get paid faster while saving resources.

Setting up the customer payment portal is quick and easy, and we provide support every step of the way.

Benefits of Clarity’s Client Payment Portal

  • Save Time and Resources – With our customer payment portal, you can eliminate manual invoicing and chasing. This will free up your team to focus on other tasks.
  • Get Paid Faster – Customers can log in and view their account balance and recent payment history and make payments with just a few clicks.
  • Increase Customer Satisfaction – Provide your customers with the convenience of being able to manage their bills and pay on time from anywhere.
  • Reduce Billing Inquiries – By giving customers visibility into their accounts, you can reduce the number of billing inquiries you receive.
  • Easy to Set Up – Our customer payment portal is quick and easy to set up, and we provide support along the way.
benefits of customer payment portal
PCI service provider

PCI-DSS Compliant Service Provider

Clarity Payment Hub™ is PCI compliant to keep data in the customer portal protected. To guarantee consumer information is secure and private, we follow PCI-DSS standards.

The PCI Data Security Standard (PCI-DSS) is a set of 12 standards created by major credit card companies to help organizations protect cardholder data. To be PCI compliant, organizations must meet all 12 PCI-DSS requirements.

PCI compliance is required for all organizations that process, store, or transmit credit card information. Failure to comply with PCI-DSS can result in financial penalties, legal liabilities, and loss of customers.

Clarity's PCI compliance demonstrates our commitment to protecting our customers' sensitive payment information. By complying with PCI-DSS, we are able to provide our customers with a safe and secure way to pay their invoices online.

PCI DSS compliance
 

Ready to Benefit from a Customer Portal?

At Clarity, we can help you get on the right track to grow your business. We offer a complimentary discovery process, where you can talk to our expert team to find the best solution for your company’s needs. Let us know if you’re interested.

customer portal developers

Related Articles

Author
 
Autumn Spriggle is a Content Writer at Clarity Ventures with experience in research and content design. She stays up to date with the latest trends in the tech industry so she can write content to help people like you realize the full potential for their business.