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Unlock Real-time Growth: Seamless Clarity eCommerce & SAP Integration

Automate your entire digital commerce journey from customer order to financial reconciliation with a modern, AI-powered iPaaS.

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The Challenge

The Disconnect: Why Manual Clarity eCommerce & SAP Operations Hold You Back

Operating Clarity eCommerce and SAP in silos creates a chasm of inefficiencies, leading to costly errors, delayed processes, and frustrated customers. Without a robust integration, your business is constantly battling data inconsistencies and operational bottlenecks.

  • Manual data entry for orders, customers, and products between systems.
  • Delayed order fulfillment due to batch processing or human error.
  • Inaccurate inventory levels leading to overselling or lost sales.
  • Fragmented customer data, hindering personalized experiences.
  • Lack of real-time visibility into sales performance and financial status.
  • High operational costs associated with repetitive tasks and error correction.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Intelligent Clarity eCommerce & SAP Integration

Our modern iPaaS-driven solution seamlessly connects Clarity eCommerce with SAP, transforming your digital commerce strategy. By orchestrating data flows in real-time, we ensure every order, inventory update, and customer interaction is instantly reflected across your enterprise, powered by low-code agility and AI intelligence.

  • Pre-built, configurable connectors for Clarity eCommerce and SAP (OData, BAPI, RFC, IDoc).
  • Visual drag-and-drop interface for designing complex integration workflows.
  • Bi-directional data synchronization for critical entities.
  • Real-time event-driven architecture using webhooks and SAP Event Mesh.
  • Automated data validation and transformation rules.
Implementation Timeline

Go live with Clarity eCommerce + SAP in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and SAP, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + SAP deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Clarity eCommerce and SAP (OData, BAPI, RFC, IDoc).
  • Visual drag-and-drop interface for designing complex integration workflows.
  • Bi-directional data synchronization for critical entities.
  • Real-time event-driven architecture using webhooks and SAP Event Mesh.
  • Automated data validation and transformation rules.
  • Centralized monitoring and error handling dashboards.
  • Scalable cloud-native architecture for high transaction volumes.

Technical Integration Details: Connecting Clarity eCommerce and SAP

Our iPaaS-led approach provides a robust, secure, and scalable framework for integrating Clarity eCommerce with SAP. We leverage the most efficient APIs and protocols from both systems to ensure optimal data flow and minimal friction.

Data Flow Steps

Connectivity & Authentication: Establish secure connections to Clarity eCommerce (OAuth 2.0 / API Keys) and SAP (OAuth 2.0 for S/4HANA, Basic Auth/X.509 for ECC via Cloud Connector).

Event Subscription: Configure Clarity eCommerce webhooks for real-time event triggers (e.g., Order Created, Customer Updated). For SAP, subscribe to events via BTP Event Mesh or utilize scheduled polling/outbound IDocs for older systems.

Data Extraction: Retrieve relevant data from the source system (e.g., Clarity Order details, SAP Material Master updates) using their respective APIs.

Transformation & Mapping: Utilize the iPaaS's visual mapping canvas to transform source data schemas into target system schemas. This includes field-level mapping, data type conversions, and conditional logic.

Validation & Enrichment: Implement AI-assisted data validation and business rules to ensure data quality and enrich records (e.g., looking up customer groups, tax codes).

Data Loading: Post the transformed and validated data to the target system's APIs (e.g., create SAP Sales Order, update Clarity Inventory).

Error Handling & Monitoring: Configure comprehensive error handling, automatic retries, dead-letter queues, and real-time monitoring dashboards.

Data Touchpoints

Clarity eCommerce: Orders, Products, Customers, InventoryItem, Payment, Shipment, Invoice, Returns
SAP: Sales Order, Business Partner/Customer, Material/Product, Inventory (MM/WM), Invoice (FI/SD), Payment (FI), General Ledger Account

"Clarity eCommerce (Webhooks) <--> iPaaS (Connectors, Transformation, AI) <--> SAP (OData, BAPI/RFC, Event Mesh)"

Pricing

Simple, transparent pricing for Clarity eCommerce + SAP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Clarity eCommerce

Integrating Clarity eCommerce fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for Clarity eCommerce and SAP

Seamless integration hinges on accurate, intelligent mapping of core business entities. Our iPaaS provides visual tools and AI assistance to harmonize these entities between Clarity eCommerce and SAP's complex data structures.

Order

Represents a customer's purchase in Clarity eCommerce, which becomes a Sales Order in SAP for fulfillment and billing.

Clarity eCommerce Fields

orderId customerId orderDate status totalAmount currency shippingAddress billingAddress lineItems (sku, quantity, unitPrice) paymentInfo

SAP Fields

SalesOrderID SalesOrderType SoldToParty ShipToParty CustomerID OrderDate RequestedDeliveryDate Currency TotalNetValue SalesOrderItems (MaterialID, Quantity, NetPrice, Plant, StorageLocation)

Mapping Notes

Clarity 'orderId' maps to an external reference field in SAP Sales Order. 'customerId' maps to SAP 'SoldToParty' (Business Partner ID). Line items require mapping SKU to MaterialID, and unitPrice to NetPrice. Shipping and billing addresses need careful country/region/postal code mapping. Order status updates are typically bi-directional.

Next Steps

See Clarity eCommerce + SAP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End Order-to-Cash Automation

Automate the entire sales process from customer order placement in Clarity eCommerce to sales order creation, delivery, and invoice posting in SAP, with real-time status updates back to the customer.

Integration Steps:

  1. 0 Customer places an order on Clarity eCommerce.
  2. 1 Clarity eCommerce's 'Order Created' webhook triggers the iPaaS.
  3. 2 iPaaS maps Clarity 'Order' data (line items, pricing, customer, shipping) to SAP 'Sales Order' (ASalesOrder or BAPISALESORDER_CREATEFROMDAT2).
  4. 3 iPaaS creates the Sales Order in SAP, performing validation checks (e.g., material availability, credit check).
  5. 4 SAP processes the order, generating an Outbound Delivery and Invoice.
  6. 5 iPaaS captures SAP 'Shipment' and 'Invoice' events/data.
  7. 6 iPaaS updates Clarity eCommerce with shipment tracking numbers and invoice details, visible to the customer.

Business Outcome

Reduced order processing time, improved fulfillment accuracy, real-time customer communication, faster revenue recognition.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Fulfillment
Automate the entire order-to-cash cycle, instantly transferring orders from Clarity eCommerce to SAP, reducing processing time from hours to minutes.
Eliminate Overselling & Stockouts
Achieve real-time inventory synchronization from SAP to Clarity eCommerce, ensuring accurate stock levels and preventing frustrating customer experiences.
Unified Customer Experience
Synchronize customer data bi-directionally, creating a 360-degree view that empowers sales, service, and marketing with consistent, up-to-date information.
Reduced Operational Costs
Automate manual data entry, reconciliation, and error correction, significantly lowering labor costs and increasing overall operational efficiency.
Faster Time-to-Market for Products
Automate product catalog updates from SAP Material Master to Clarity eCommerce, ensuring new products and pricing are live faster.
Enhanced Data Quality & Compliance
Leverage AI-driven validation and robust mapping to ensure data integrity across systems, supporting better reporting and regulatory compliance.
✨

Accelerated Order Fulfillment

40% Reduction in order processing time

📋 What You Get

Automate the entire order-to-cash cycle, instantly transferring orders from Clarity eCommerce to SAP, reducing processing time from hours to minutes.

💼 Business Impact

This benefit directly contributes to 40% improvement in Reduction in order processing time, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/orders Create a new order in Clarity eCommerce (e.g., for manual entry fallback or external order sources).
GET /api/v1/orders/{orderId} Retrieve detailed information for a specific order, crucial for status synchronization.
PUT /api/v1/products/{sku}/inventory Update inventory levels for a specific product SKU in Clarity eCommerce.
POST /api/v1/customers Create a new customer account in Clarity eCommerce.
PATCH /api/v1/customers/{customerId} Update an existing customer account in Clarity eCommerce.
POST /api/v1/webhooks Register or manage webhooks within Clarity eCommerce.

⚡ Transformation Logic

  • Field Mapping: Drag-and-drop visual mapping of source fields to target fields.
  • Data Type Conversion: Automatic or configured conversion (e.g., string to integer, date formats).
  • Conditional Logic: Apply rules like 'IF Clarity.OrderStatus = 'Processing' THEN SAP.SalesOrderType = 'ZWEB''.
  • Lookups: Reference external tables or internal iPaaS caches for value translations (e.g., Clarity Category ID to SAP Product Hierarchy).
  • Aggregation/Splitting: Combine multiple source fields into one target field or split one source field into multiple.
  • Default Values: Assign default values for fields not present in the source system.
  • Calculations: Perform arithmetic operations (e.g., tax calculations, derived quantities).

🛡️ Error Handling

  • Clarity eCommerce API rate limit exceeded (handled by iPaaS queuing/retries).
  • Invalid data from Clarity eCommerce (e.g., non-existent SKU, malformed address) leading to SAP rejection (routed to dead-letter queue).
  • SAP system unavailability or slow response (handled by retries, circuit breakers).
  • Network connectivity issues between iPaaS and either system (handled by retries, circuit breakers).
  • Business logic errors during transformation (flagged for review).
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best approach for integrating Clarity eCommerce with SAP?
The best approach is an API-first, event-driven strategy using a modern iPaaS platform. This enables real-time synchronization of critical data like orders, inventory, customer profiles, and financial postings, leveraging Clarity eCommerce's webhooks and SAP's OData APIs (for S/4HANA) or BAPIs/RFCs (for ECC). This minimizes manual effort and ensures data consistency.

Low-Code/No-Code FAQs

▸ Can I use low-code tools to build Clarity eCommerce and SAP integrations?
Absolutely. Modern iPaaS platforms offer extensive low-code/no-code capabilities, allowing business analysts and power users to design, deploy, and manage Clarity eCommerce and SAP integration workflows with visual drag-and-drop interfaces. This significantly reduces reliance on custom coding, accelerates time-to-market, and empowers citizen integrators.

AI Capabilities FAQs

▸ How does AI enhance Clarity eCommerce and SAP integrations?
AI augments integrations by providing intelligent validation for incoming data, detecting anomalies in order patterns or inventory, suggesting optimal data mappings between complex schemas, and automating exception handling for failed transactions. This leads to higher data quality, reduced manual intervention, and predictive operational insights across both Clarity eCommerce and SAP.

Performance FAQs

▸ How do I handle high volumes of orders from Clarity eCommerce to SAP?
For high-volume order processing, your iPaaS should utilize asynchronous messaging queues, intelligent batching for non-real-time updates, and parallel processing where possible. It must also respect Clarity eCommerce's API rate limits and optimize SAP API calls for efficiency. The architecture should be scalable horizontally to handle peak loads.

Security FAQs

▸ What are the security best practices for Clarity eCommerce and SAP integrations?
Key security practices include using OAuth 2.0 or secure API keys with least privilege, enforcing HTTPS/TLS 1.2+ for all data in transit, securely storing credentials in an iPaaS secrets manager, implementing IP whitelisting, and ensuring PCI DSS compliance for payment data by tokenizing and avoiding direct storage of sensitive card details. For on-premise SAP, use SAP Cloud Connector for secure tunnels.

Data Consistency FAQs

▸ How can I ensure data consistency for inventory between Clarity eCommerce and SAP?
Implement real-time, event-driven inventory synchronization. Configure SAP (e.g., via BTP Event Mesh or outbound IDoc/RFC) to publish 'inventory changed' events, which the iPaaS then immediately processes to update Clarity eCommerce's inventory levels via its API. This ensures near real-time accuracy, preventing overselling and improving customer trust.

SAP Specific FAQs

▸ What is SAP Cloud Connector and why is it important for this integration?
SAP Cloud Connector is a secure gateway that creates a reverse-invoke tunnel between an on-premise SAP system (ECC or S/4HANA) and cloud-based services like an iPaaS. It's crucial for securely integrating your on-premise SAP with Clarity eCommerce via a cloud iPaaS without exposing your internal network to the internet or configuring complex firewalls.

Customer Management FAQs

▸ Is it possible to automate customer data synchronization bi-directionally?
Yes, an iPaaS can orchestrate bi-directional customer data synchronization. When a customer updates their profile in Clarity eCommerce, an event triggers an update in SAP Business Partner (or Customer Master). Conversely, new leads or updated contact details in SAP can be pushed to Clarity eCommerce, ensuring a unified customer view across all systems.
Pricing

Simple, transparent pricing for Clarity eCommerce + SAP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Clarity eCommerce + SAP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo