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Connect™

Unify Your Digital Commerce & ERP: Clarity eCommerce & Epicor Integration

Automate critical workflows, achieve real-time data synchronization, and unlock a truly connected enterprise with a low-code, AI-powered iPaaS.

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The Challenge

Breaking Down Silos: The Challenge of Disconnected eCommerce & ERP

Operating Clarity eCommerce and Epicor as separate entities creates significant operational inefficiencies, data discrepancies, and limits your business's ability to scale. Manual data transfer is slow, error-prone, and consumes valuable resources, directly impacting customer satisfaction and profitability.

  • Manual order entry from Clarity eCommerce to Epicor is time-consuming and prone to human error.
  • Out-of-sync inventory leads to overselling, backorders, and customer dissatisfaction.
  • Fragmented customer data across systems prevents a holistic view and personalized experiences.
  • Delayed product catalog updates hinder new product launches and pricing accuracy.
  • Lack of real-time visibility into order status and fulfillment bottlenecks.
  • Complex, costly custom code integrations are hard to maintain and scale.
Integration Diagram
Solution Illustration
The Solution

Seamless Connectivity: The Clarity eCommerce & Epicor Integration Solution

Our integration solution provides a robust, scalable, and intelligent bridge between Clarity eCommerce and Epicor. Powered by a modern iPaaS, it automates core business processes, ensures real-time data synchronization, and delivers a unified view of your operations. Move beyond disconnected systems to a future of streamlined efficiency and enhanced customer experiences.

  • Bi-directional data synchronization for key entities.
  • Event-driven architecture for real-time updates.
  • Pre-built connectors for Clarity eCommerce and Epicor.
  • Visual drag-and-drop workflow designer.
  • Advanced data mapping and transformation capabilities.
Implementation Timeline

Go live with Clarity eCommerce + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional data synchronization for key entities.
  • Event-driven architecture for real-time updates.
  • Pre-built connectors for Clarity eCommerce and Epicor.
  • Visual drag-and-drop workflow designer.
  • Advanced data mapping and transformation capabilities.
  • Comprehensive error handling and monitoring.
  • Scalable architecture to handle high transaction volumes.
  • AI-powered mapping suggestions and anomaly detection.

Clarity eCommerce & Epicor: Technical Integration Details

Our robust integration leverages an API-first, event-driven architecture to ensure high performance, reliability, and real-time data consistency between Clarity eCommerce and Epicor. This section outlines the core technical aspects of how data flows and systems connect.

Data Flow Steps

Authentication & Connection: Securely establish connections using OAuth 2.0 (Epicor) and API Keys/OAuth 2.0 (Clarity eCommerce). Credentials managed via iPaaS secrets manager.

Event Triggering: Clarity eCommerce webhooks (e.g., 'Order Created', 'Customer Updated') trigger iPaaS workflows. For Epicor, Business Process Management (BPM) events or custom data change triggers notify the iPaaS.

Data Extraction: iPaaS connectors make API calls to retrieve relevant data from the source system (e.g., GET /api/v1/orders from Clarity eCommerce, GET /api/v2/odata/YourCompany/Erp.BO.PartSvc/Parts from Epicor).

Data Transformation & Mapping: Visual mapping canvas within the iPaaS transforms source data schema to match the target system's requirements. AI assists in suggesting optimal mappings.

Data Validation: Apply business rules and data validation checks (e.g., required fields, data types, lookup values) before pushing data to the target system.

Data Ingestion: iPaaS makes API calls to the target system to create or update entities (e.g., POST /api/v2/odata/YourCompany/Erp.BO.SalesOrderSvc/SalesOrders to Epicor, PUT /api/v1/products/{sku}/inventory to Clarity eCommerce).

Error Handling & Monitoring: Implement intelligent retry mechanisms, log all transactions, and configure alerts for failures. Dead-letter queues store unprocessable messages for review.

Status Updates: Bi-directional flows ensure status updates (e.g., Epicor 'Shipped' status to Clarity eCommerce 'Order') are reflected across systems.

Data Touchpoints

Clarity eCommerce: Order, Product, Customer, InventoryItem, Payment, Shipment, Invoice, Promotion, Return, Category
Epicor: SalesOrder, Customer, Part (Product), Invoice (AR), CashReceipt, ShipVia, JobHead

"Clarity eCommerce (Event/Webhook) -> iPaaS (Extract, Transform, Validate) -> Epicor (API Call) -> Epicor (BPM/Event) -> iPaaS (Extract, Transform, Validate) -> Clarity eCommerce (API Call)"

Pricing

Simple, transparent pricing for Clarity eCommerce + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Clarity eCommerce

Integrating Clarity eCommerce fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Field-Level Mappings: Clarity eCommerce to Epicor

Understanding the core entities and their detailed field mappings is crucial for a successful integration. Our iPaaS provides a visual canvas to manage these complex transformations, often augmented by AI for intelligent suggestions.

Order (Clarity eCommerce) ⇌ SalesOrder (Epicor)

Represents a customer's purchase in Clarity eCommerce, transforming into a Sales Order in Epicor for fulfillment and financial processing.

Clarity eCommerce Fields

orderId (Clarity Unique ID) customerId orderDate status totalAmount currency shippingAddress (Street, City, State, Zip, Country) billingAddress lineItems (sku, productName, quantity, unitPrice) paymentInfo (method, transactionId) PONum (if B2B)

Epicor Fields

OrderNum (Epicor Unique ID) OrderDate CustNum (Mapped from Clarity Customer ID) ShipToNum PONum (Mapped from Clarity orderId or specific PO field) OrderAmt OrderStatus OrderDtl (PartNum, OrderQty, UnitPrice, LineDesc) NeedByDate

Mapping Notes

Clarity's `orderId` often maps to Epicor's `PONum` or a custom UD field to maintain traceability. `lineItems` require careful mapping to `OrderDtl` for `PartNum`, `OrderQty`, and `UnitPrice`. Shipping and billing addresses need to be parsed and mapped to Epicor's address structure. Payment status from Clarity should influence Epicor SalesOrder status and subsequent Cash Receipt creation.

Next Steps

See Clarity eCommerce + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Order-to-Cash Workflow

Seamlessly transfer new orders from Clarity eCommerce to Epicor Sales Orders, trigger fulfillment, update statuses, and reconcile payments automatically.

Integration Steps:

  1. 0 Clarity eCommerce 'Order Created' webhook triggers iPaaS flow.
  2. 1 iPaaS maps Clarity Order to Epicor SalesOrder, including line items, shipping, and billing details.
  3. 2 SalesOrder created in Epicor via `/api/v2/odata/YourCompany/Erp.BO.SalesOrderSvc/SalesOrders` POST.
  4. 3 Epicor processes order, updates fulfillment status (e.g., 'Shipped').
  5. 4 iPaaS retrieves Epicor Shipment/Invoice data.
  6. 5 Clarity eCommerce Order status updated via `/api/v1/orders/{orderId}` PATCH, and Invoice/Shipment details synced.

Business Outcome

Reduced order processing time by 70%, eliminated manual data entry, improved order accuracy, and enhanced customer satisfaction with real-time updates.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Fulfillment
Automate order submission from Clarity eCommerce to Epicor Sales Orders, reducing manual entry by 90% and speeding up the entire order-to-cash cycle.
Eliminate Overselling & Stockouts
Achieve near real-time inventory synchronization from Epicor to Clarity eCommerce, ensuring accurate stock levels and preventing frustrating customer experiences.
Unified Customer View (360°)
Bi-directionally synchronize customer data between Clarity eCommerce and Epicor, providing sales, service, and marketing teams with a consistent and comprehensive customer profile.
Boost Operational Efficiency
Automate repetitive tasks, reduce manual data entry, and minimize errors, allowing your teams to focus on strategic initiatives rather than administrative overhead.
Enhanced Data Accuracy & Reliability
Leverage AI-driven validation and robust error handling to ensure data integrity across both systems, leading to more reliable reporting and decision-making.
Faster Time-to-Market
Utilize low-code tools to rapidly build and deploy new integrations or modify existing workflows, accelerating your response to market changes and business needs.
✨

Accelerated Order Fulfillment

70% Faster Order Processing

📋 What You Get

Automate order submission from Clarity eCommerce to Epicor Sales Orders, reducing manual entry by 90% and speeding up the entire order-to-cash cycle.

💼 Business Impact

This benefit directly contributes to 70% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Clarity eCommerce + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/orders Create a new order in Clarity eCommerce (e.g., for manual entry fallback or B2B portal).
GET /api/v1/orders/{orderId} Retrieve detailed information for a specific order (e.g., for status synchronization to other systems).
PUT /api/v1/products/{sku}/inventory Update inventory levels for a specific product SKU (critical for real-time stock management).
POST /api/v1/customers Create a new customer account (e.g., for syncing from CRM or Epicor).
POST /api/v1/webhooks Register or manage webhooks within Clarity eCommerce (enables event-driven architecture).

⚡ Transformation Logic

  • Field Mapping: Direct 1:1, 1:many, many:1 field mappings.
  • Data Type Conversion: e.g., String to Integer, Date format conversions (YYYY-MM-DD to MM/DD/YYYY).
  • Lookup Tables: Translate codes (e.g., Clarity 'Processing' status to Epicor 'Open' status, country codes).
  • Concatenation/Splitting: Combine first/last names, split address lines.
  • Conditional Logic: Apply different transformations based on data values (e.g., apply tax rules based on shipping region).
  • Default Values: Assign default values for missing non-critical fields.
  • Calculations: Compute derived fields (e.g., `totalAmount` from `lineItems` if not provided).

🛡️ Error Handling

  • Transient API Errors: Handled by automatic retries with exponential backoff.
  • Data Validation Failures: Data routed to a dead-letter queue for correction and reprocessing; alerts triggered.
  • Authentication Failures: Alerts triggered, requiring credential review.
  • Schema Mismatches: Identified during development/testing, or flagged by AI in production; requires flow adjustment.
  • Duplicate Records: Managed by deduplication logic or flagged for manual merge.
Pricing

Simple, transparent pricing for Clarity eCommerce + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best approach for integrating Clarity eCommerce with Epicor?
The best approach is an API-first, event-driven strategy using a modern iPaaS platform. This enables real-time synchronization of critical data like orders, inventory, and customer profiles, leveraging Clarity eCommerce's webhooks and Epicor's REST APIs (and BPMs) to trigger workflows. This minimizes manual effort and ensures data consistency.

Low-Code FAQs

▸ Can I use low-code tools to build Clarity eCommerce and Epicor integrations?
Absolutely. Modern iPaaS platforms offer extensive low-code/no-code capabilities, allowing business analysts and power users to design, deploy, and manage Clarity eCommerce and Epicor integration workflows with visual drag-and-drop interfaces, significantly reducing reliance on custom coding and accelerating time-to-market.

AI Enhancements FAQs

▸ How does AI enhance Clarity eCommerce and Epicor integrations?
AI augments these integrations by providing intelligent validation for incoming data, detecting anomalies in order patterns, suggesting optimal data mappings, automating exception handling for failed transactions, and even offering predictive insights. This leads to higher data quality, reduced manual intervention, and more proactive operations.

Performance FAQs

▸ How do I handle high volumes of orders from Clarity eCommerce into Epicor?
For high-volume order processing, your iPaaS should utilize asynchronous messaging queues, intelligent batching for non-real-time updates, and parallel processing where possible. Ensure your iPaaS can scale horizontally to handle peak loads and respects both Clarity eCommerce's and Epicor's API rate limits with smart retry mechanisms and exponential backoff.

Error Handling FAQs

▸ What happens if an integration fails between Clarity eCommerce and Epicor?
A robust iPaaS implementation includes comprehensive error handling. This involves automatic retries for transient errors, detailed logging, configurable alerts for persistent failures, and routing problematic transactions to a dead-letter queue for manual review. AI can even suggest resolutions for common errors, minimizing downtime and ensuring data eventual consistency.

Data Consistency FAQs

▸ How can I ensure data consistency for inventory between Epicor and Clarity eCommerce?
Implement real-time, event-driven inventory synchronization. Configure Epicor's BPMs to publish 'inventory changed' events whenever `OnHandQty` changes for a `Part`. The iPaaS then immediately processes this event to update Clarity eCommerce's inventory levels via its `products/{sku}/inventory` API. This ensures near real-time accuracy and prevents overselling.

Security FAQs

▸ What are the security best practices for Clarity eCommerce and Epicor integrations?
Key security practices include using OAuth 2.0 or secure API keys with least privilege access, enforcing HTTPS/TLS for all data in transit, securely storing credentials in an iPaaS secrets manager, implementing IP whitelisting, and ensuring PCI DSS compliance for payment data by tokenizing and avoiding direct storage of sensitive card details.

Customization FAQs

▸ Can I synchronize custom fields from Clarity eCommerce to Epicor, and vice-versa?
Yes, both Clarity eCommerce and Epicor support custom fields. An iPaaS allows you to easily map these custom fields. Clarity eCommerce's custom attributes can be mapped to Epicor's User Defined (UD) fields on relevant entities like SalesOrder, Part, or Customer, ensuring all your critical business data is synchronized.
Implementation Timeline

Go live with Clarity eCommerce + Epicor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and Epicor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + Epicor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Clarity eCommerce + Epicor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Clarity eCommerce + Epicor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo