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Connect™

Shopify + Infor Integration

Clarity Connect™ integrates Shopify with Infor, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links Shopify and Infor through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between Shopify and Infor.

  • Shopify Metafields: Easily map Infor custom fields or extended attributes to Shopify metafields for products, customers, and orders.
  • Infor Custom Fields: Map Shopify `tags` or specific `metafields` to Infor's custom fields, ensuring all relevant business data is synchronized.
  • Dynamic Field Mapping: The iPaaS allows for dynamic mapping of fields based on conditional logic, enabling flexible data structures.
Implementation Timeline

Go live with Shopify + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopify and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopify + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Shopify Metafields: Easily map Infor custom fields or extended attributes to Shopify metafields for products, customers, and orders.
  • Infor Custom Fields: Map Shopify `tags` or specific `metafields` to Infor's custom fields, ensuring all relevant business data is synchronized.
  • Dynamic Field Mapping: The iPaaS allows for dynamic mapping of fields based on conditional logic, enabling flexible data structures.

Robust & Scalable Integration Architecture

The integration leverages a modern, cloud-native iPaaS architecture, designed for high availability, scalability, and security, ensuring seamless connectivity between Shopify and Infor.

Data Flow Steps

Event-Driven Architecture: Prioritizing Shopify webhooks and Infor event streams for real-time updates.

Canonical Data Model: Establishing an intermediate, standardized data format within the iPaaS to simplify mapping between disparate schemas.

Idempotent Operations: Designing integrations to prevent duplicate processing if messages are re-sent or retried.

Circuit Breaker Pattern: To prevent cascading failures when one system experiences an outage, allowing the integration to gracefully degrade.

API Gateway Pattern: Centralized management of Infor API access, security, and rate limiting.

Data Touchpoints

Shopify Connector: Pre-built, optimized connector for Shopify APIs (REST, GraphQL) and webhook listeners.
Infor Connector: Pre-built, optimized connector for Infor APIs across various modules (SCM, Financials, HCM).
Workflow Orchestration Engine: Low-code visual designer for defining complex, multi-step integration flows.
Data Transformation Engine: Powerful engine for schema mapping, data enrichment, and complex logic using drag-and-drop or AI-assisted functions.
Message Queues: Asynchronous processing for high-volume transactions and decoupling systems, ensuring reliability.
API Gateway: Securely manages API traffic, rate limiting, and authentication for Infor endpoints.
AI Co-pilot: Embedded AI for intelligent mapping suggestions, anomaly detection, and automated workflow generation.
Monitoring & Alerting: Centralized dashboards and notification systems for real-time visibility and proactive issue resolution.
Secrets Management: Secure vault for API keys, OAuth tokens, and sensitive credentials.

"Conceptual Diagram: Shopify (Webhooks/API) <-> iPaaS (Connectors, Transformation Engine, Workflow Orchestrator, AI Co-pilot, Monitoring) <-> Infor (APIs/Event Bus). Key components include secure API gateways, message queues, data mapping engine, and real-time dashboards."

Pricing

Simple, transparent pricing for Shopify + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Shopify

Integrating Shopify fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Order / Sales Order

A customer's purchase in Shopify and its corresponding record in Infor that initiates fulfillment and billing.

Shopify Fields

id order_number customer_id financial_status fulfillment_status total_price line_items shipping_address billing_address created_at updated_at tags note

Infor Fields

OrderID CustomerID OrderDate LineItems (Product, Quantity, Price) TotalAmount OrderStatus ShippingMethod PaymentStatus BillingAddress ShippingAddress

Mapping Notes

Shopify `ordernumber` maps directly to Infor `OrderID`. `lineitems` requires iterative mapping to Infor's `Sales Order Line Items`, including `Product Variant` SKU to Infor `ProductID`. `financialstatus` and `fulfillmentstatus` are critical for bidirectional updates. Shopify `tags` can map to Infor custom fields for additional context.

Next Steps

See Shopify + Infor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Order-to-Cash (O2C)

Seamlessly transfer new Shopify orders to Infor as Sales Orders, initiating fulfillment, invoicing, and payment processing without manual intervention.

Integration Steps:

  1. 0 Shopify `Order` (Webhook Event) triggers iPaaS.
  2. 1 iPaaS fetches detailed `Order` data from Shopify.
  3. 2 Data transformed and mapped to Infor `Sales Order` schema.
  4. 3 New `Sales Order` created in Infor.
  5. 4 Infor initiates fulfillment process (e.g., inventory allocation, shipment creation).
  6. 5 Fulfillment status and tracking information updated back to Shopify `Fulfillment`.

Business Outcome

Accelerated order processing, reduced data entry errors, real-time order visibility, faster revenue recognition.

Frequency

Real-time (event-driven)

Implementation Timeline

Go live with Shopify + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopify and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopify + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /admin/api/{api_version}/orders.json Retrieving new orders, updating order status, or creating draft orders.
GET, POST, PUT /admin/api/{api_version}/products.json Synchronizing product catalog from Infor, updating product details, or fetching product data.
GET, POST, PUT /admin/api/{api_version}/customers.json Creating new customers, updating customer profiles, or retrieving customer data.
GET, POST, PUT /admin/api/{apiversion}/inventorylevels.json Updating real-time inventory quantities for product variants at specific locations.
GET, POST, DELETE /admin/api/{api_version}/webhooks.json Managing webhook subscriptions for event-driven workflows (e.g., orders/create, customers/update).
GET, POST /admin/api/{api_version}/fulfillments.json Creating fulfillment records with tracking information after orders are shipped.
GET, POST /admin/api/{api_version}/refunds.json Processing refunds for orders initiated from Shopify.

⚡ Transformation Logic

  • Field Mapping: Direct mapping of common fields (e.g., Shopify `order_number` to Infor `OrderID`).
  • Data Type Conversion: Converting string dates to Infor's expected date format (e.g., ISO 8601 to YYYY-MM-DD).
  • Value Mapping: Translating Shopify `financial_status` ('paid', 'pending') to Infor `PaymentStatus` ('Approved', 'Pending').
  • Data Enrichment: Adding default values (e.g., Infor `WarehouseID`) or calculating values (e.g., tax amounts if not provided by Shopify) during transformation.
  • Nested Object Flattening: Transforming Shopify's nested `lineitems` or `shippingaddress` objects into Infor's flat or hierarchical structures.
  • AI-Suggested Transformations: AI co-pilot suggests complex rules for handling edge cases, currency conversions, or conditional logic based on historical data patterns.

🛡️ Error Handling

  • API rate limit exceeded (handled by throttling/retries).
  • Invalid data format (e.g., non-numeric price, incorrect date format).
  • Missing required fields for target system (e.g., Infor `CustomerID` for `Sales Order`).
  • Network connectivity issues.
  • Duplicate record creation (handled by idempotency keys/deduplication).
Pricing

Simple, transparent pricing for Shopify + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Shopify with Infor?
The most effective way to integrate Shopify with Infor is through a modern Integration Platform as a Service (iPaaS). An iPaaS provides pre-built connectors, robust data mapping, workflow orchestration, AI-driven automation, and comprehensive error handling specifically designed for complex, multi-system integrations, ensuring real-time data synchronization.

Inventory Management FAQs

▸ Can this integration handle real-time inventory synchronization between Infor and Shopify?
Absolutely. The integration prioritizes event-driven architecture, using webhooks from Infor (or its connected WMS) to push real-time inventory updates to Shopify's Inventory Levels API. This ensures your Shopify storefront always displays accurate stock, preventing overselling and improving customer experience.

AI & iPaaS FAQs

▸ How does AI-first integration benefit my Shopify Infor workflows?
AI-first integration augments your workflows with intelligence. It assists with auto-generating integration flows, suggesting optimal field mappings, detecting data anomalies (e.g., incorrect SKUs, fraud indicators), automating exception handling, and providing predictive insights into operations, leading to more efficient, accurate, and proactive business processes.

Financial Integration FAQs

▸ What are the common challenges when integrating Shopify's payment processing with Infor?
Common challenges include ensuring PCI DSS compliance, accurate reconciliation of transactions with Infor's General Ledger, handling refunds and chargebacks, and securely transmitting payment information. Our iPaaS securely routes payment tokens (never raw card data) and automates reconciliation workflows while maintaining compliance.

iPaaS Capabilities FAQs

▸ Is low-code/no-code integration suitable for Shopify and Infor?
Yes, low-code/no-code platforms are highly suitable and recommended for Shopify Infor integrations. They empower business users and citizen integrators to build and modify complex workflows using visual drag-and-drop interfaces, accelerating integration development, reducing reliance on IT, and making the solution more agile.

Security & Compliance FAQs

▸ How do you ensure data security and compliance (e.g., GDPR, CCPA) with sensitive customer data?
Data security is paramount. We use robust authentication (OAuth 2.0), enforce end-to-end TLS/SSL encryption, apply data masking for sensitive PII in logs, and adhere to strict access controls. Our platform is built with compliance standards like GDPR, CCPA, and PCI DSS in mind, ensuring sensitive Shopify customer data is handled securely and responsibly.

Scalability FAQs

▸ Can this integration support multiple Shopify stores or Infor instances?
Yes, a scalable iPaaS solution is designed to support multi-instance integrations. You can connect multiple Shopify stores to a single Infor instance, or even integrate with multiple Infor environments (e.g., different subsidiaries) from your Shopify ecosystem, all managed from a centralized platform.

Error Handling FAQs

▸ What happens if a Shopify or Infor API is temporarily unavailable?
Our integration platform is built with fault tolerance. It employs intelligent retry mechanisms with exponential backoff for transient API errors. If an API remains unavailable, messages are safely quarantined in a dead-letter queue, and alerts are triggered, ensuring no data loss and allowing for manual review and reprocessing once the API is restored.
Implementation Timeline

Go live with Shopify + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopify and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopify + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Shopify + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Shopify + Infor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo