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Top 10 Website Functionality Features to Improve Your Site

Updated   |  5 min read
Key Takeaways
  • Improving website features and functionality enhances user experience by providing a smooth and intuitive interface, easy navigation, and responsive design across different devices.
  • This leads to increased user engagement, longer visit durations, increased efficiency of search engines, and higher chances of conversions.
  • Improved site functionality enables better website performance, faster loading times, and optimized SEO, resulting in higher search engine rankings and increased organic traffic.
  • Advanced features and functionality cater to evolving user expectations, stay competitive in the market, and showcase professionalism and credibility.

Top 10 Functional Website Elements

When planning or auditing a website, you'll need to take a look at every web page to ensure that all website features are addressed.

There are a number of elements to look for to ensure the best website functionality. Here are ten website functions that every website needs in regard to user interface, functionality, and design:

  1. Intuitive navigation
  2. Site map
  3. Fast load times
  4. Simple page design
  5. HTML and CSS
  6. Search bar and other tools
  7. Cross-platform capabilities, aka omnichannel
  8. Suitable color scheme
  9. Consistency throughout the website
  10. Images and other content
  11. Bonus Tip: Inclusive website functional design
Web design.

1. Intuitive Navigation Is a Key Part of Website Functionality

The success of both your business and your website depends on creating an excellent user experience, which involves careful user interface design. One way to do that right away is to make sure your customers don't get lost on your website. Creating a straightforward, logical web structure with an easy, prominent navigation bar will keep customers coming back to your site. Internal links will also help you customer navigate the site and not feel stuck on one page.

2. Create a Site Map for Better Search Engine Optimization

Customers aren't the only ones who don't want to get lost on your website. Search engines need to be readily able to crawl your site and understand what it's about. One way to do this is by creating a site map, or a structured list of every page in a hierarchical format in order to help with SEO. It's also important to have internal links so that your site is more navigable from page to page.

The search engine crawlers can then easily find all the pages on your company website, which is key to getting pages indexed. It's a way of telling the search engines that you want them to recognize pages and are interested in having them indexed. Indexed pages come up in search results when users type in a search query.

3. Fast Load Times for Pages and Content

This is huge. Customers have come to rely on receiving information in the timeliest fashion possible, and they're not going to wait around for your web page to load. This means no fancy flash, no music, no unruly images, and no obnoxious entry-point videos. It's good design and marketing practice not to do this stuff, anyway; nobody really enjoys it.

Instead, you want to focus on creating a streamlined experience for your users. When they click on something, the expected action should start taking place immediately, and it should only take a second or two at most to load things on your business website.

4. Simple Web Page Design = Functional Design

Page design goes hand in hand with site navigation because the two are often present together and operate in coordination. The top of the screen might show the navigation bar, while the particular webpage shows below that.

What page the user lands on should make sense with what's in the navigation bar, and the user should be able to discern what's on the page from both the page itself and from the navigation link (though the latter can be less detailed).

Functional design means a user can successfully navigate and use all the features of the website as the design features support and guide the user on their path. This often means getting rid of clutter and simplifying the page design. With too many things on the page, it's hard for the user to discern what's important.

If you want the user to stay on the page instead of bouncing, make it easy for them to get what they came to that page for. Streamline the page for just the content the user would want to see upon landing on that page and use only simple design elements that don't overwhelm the visual space.

Use concise language and headings for different sections, especially for content like a blog page or an article. Make use of negative space, or space without any content or images. Things such as quotes, images, etc. can be given emphasis by having more space around them.

There are also on-page navigation elements that can further simplify and declutter the page, such as collapsible text. Then, the user can decide if they want to expand the element to read more.

5. HTML and CSS Are Basic Parts of Making a Website Functional

Webpages implement the use of both HTML (for content) and CSS (for design). These two types of code perform very different functions yet are equally crucial in building a great website. For best results, you'll either want to work with a website developer or spend the time to learn how coding works.

If your business is a larger enterprise or has sufficient funds, it might make sense to hire expert developers. If your business is a start-up or if you don't have the revenue just yet, it might be worth it to invest some time into training for your team.

Another option is to hire less expensive developers who operate at just as high of a level as those who charge more. At Clarity, we ensure you get exactly what you need to build, maintain, and grow a successful eCommerce platform.

Affordable Custom Web Development

The benefit of our custom development services is that you get exactly the features you want for your business.

Ecommerce marketplace innovations.

6. A Search Tool Is Essential

If you perform an assessment of your favorite web pages, you'll notice that most of them implement a search bar or other search functions. Don't underestimate the power of this simple function. This is where users can search for something on your site and find relevant pages and information.

This is part of website navigability but goes beyond the navigation bar. The search bar function needs to intelligently interpret what a user is typing and give them comparable results. It needs to be flexible to allow for spelling errors, typos, and alternative phrases or wording, and structured so that certain terms and phrases trigger corresponding results to come up. The most common method of this is using fuzzy Elisticsearch.

7. Cross-Platform Capabilities Give Users Better Access to Your Site

Your customers will be accessing your website from a variety of browsers: Chrome, Firefox, Safari, Edge, Opera, Explorer, etc. Believe it or not, websites are not necessarily automatically compatible with all web browsers. Make sure yours is by utilizing code that works with all browsers. It's also a good idea to check your website on various browsers when you do audits.

Also, since many people access the internet through not just desktops but also other devices like tablets and smartphones, you need to make sure your website functions on those devices.

This means making your website mobile responsive. When a website is mobile responsive, it can respond to different screen sizes and resize the webpage properly, and it has slightly altered page design and navigation.

For example, on desktop, the navigation menu might fit across the whole screen. On a mobile phone, though, if it remained the same, the user would have to horizontally scroll or zoom in or out to use the navigation bar. This is a negative for user engagement, and most would bounce from your site.

So instead, you make the mobile version look different so that it fits on the smaller screen in an intuitive way. This doesn't mean creating an entirely new platform for mobile users; instead, use platform software that allows for that type of adaptability. Then you can have one website that functions on all devices.

Check Out Clarity's eCommerce Platform

Functional Design Elements for Your Website

Web and mobile design functionality.

8. A Suitable Color Scheme Makes All the Difference

The colors you display on your website convey certain ideas and feelings to your users about your business. That's why it's essential to pick a color scheme that fits your eCommerce branding. A simple color theme is best so you don't make web pages visually overwhelming, and users can easily discern different features.

9. Consistent Design Elements Throughout the Website

Consistency is key when it comes to the functional design of a website. Users need to know what to expect when navigating through your platform. A consistent and unique site design showcases your brand and makes your website seem trustworthy and reliable.

A simple design also makes the page more aesthetic and clean-looking, which users like. In addition, limiting the number of font variations and page layouts makes content easier to read and improves overall usability.

10. Useful and Specific Images and Content

When posting an article or blog post, images can be used to break up the text to improve readability and provide visual examples of written content. Just as with color schemes and design elements such as font, the images you use need to be consistent with the overall theme and brand design of your website.

That doesn't mean using the same five images over and over, but it does mean making sure all your images are the same style. If you don't have any images from your own business, you can get images elsewhere.

One method is to get images from copyright-free and royalty-free websites—just make sure you read the terms, so you know if it's okay to display the image on your website for the purpose you intend it for.

It's also important that you don't use images that are too obviously stock photos—it's okay to use stock photos but try to use ones that you haven't seen hundreds of times on various other websites. Choose images that speak to your brand and that coincide with the content or pages they'll be displayed with.

Another way to get images is to partner with a company or pay someone to design unique images specifically for your business to use. This will ensure that no other website has the same images you do, though it will require pouring more resources into this design element.

Whichever method you choose, think about the message you hope to project and choose your photos and other design elements accordingly.

Bonus Tip: Make Your Website Functional for Everyone

When creating functional design elements and other functions for your website, ask yourself: If I were a user on this website, what would make sense to me, and what would I want to view here? Would it be more intuitive for buttons to have a darker background or for headings to be larger? If I click on this link, where would I expect it to take me? Do these categories make sense for the content that lies within them? And so on.

Then go beyond that—ask yourself, is my website accessible for everyone? How would a person with a physical or cognitive disability navigate through my website and interact with the pages? Is my site compatible with screen readers and other assistive technology? Is the color contrast high enough? Are things on the website keyboard navigable?

Once you design your website for all kinds of users, you expand your possible target audience and customer base. More people will be able to use your website easily, which means greater potential for increased clicks, purchases, and interest in your company.

Get a Custom-Built Website

With Clarity, you can get everything you need for a website that's tailored to your business's needs, design preferences, and brand. Contact us for a free consultation.

Web development.



A website should include the following functionality:

  1. Intuitive navigation
  2. Site map and content management system, including internal linking
  3. Fast load speed
  4. Simple page design
  5. Efficient HTML and CSS coding
  6. Search bar tool
  7. Omnichannel and mobile responsiveness
  8. Suitable color scheme
  9. Design and theme consistency
  10. Images and other content

A website's functionality can differ from the above slightly, but those are the most common means of having a functional website.


To start a business website, you need:

  1. Web hosting or server
  2. Domain and website name
  3. Content management system
  4. Design for UI/UX
  5. Digital marketing plan
  6. Analytics tools

Using a website builder can help you get started, or you can work with an expert development team that will customize your website to your specifications and help your website project excel.


The 7 most essential features of a business website are:

  1. Content and design quality
  2. Responsive website pages
  3. Load speed
  4. Content management system
  5. Search engine optimization
  6. Calls to action
  7. Easy navigation

The functionality of a business website is essential to the success of the website. A well-functioning website is infinitely more appealing to visitors than a poorly functioning one. Site visitors (potential leads) will leave your website and never return if they become frustrated with a lack of functionality or if the user experience is not up to par.

With a functional website, however, you'll gain more leads and people may even recommend your website to others, increasing your brand awareness, credibility, and customer base.


Yes, a CMS is an integral part of website functionality. It provides the tools and features necessary to create, edit, and manage digital content on a website. With a CMS, users can easily add and update text, images, videos, change the meta descriptions of products, and optimize for search engines without requiring technical expertise. Headless ERP or CRM (customer relationship management) integration is common and incredibly useful to optimize the business website for site visitors and your own team.

The CMS also enables collaboration among multiple users, offering roles and permissions for content management. Additionally, it often includes essential functionalities like template customization, meta description, SEO tools, user management, analytics, and security features. Overall, a headless architecture CMS plays a crucial role in facilitating efficient content management and enhancing the overall functionality of a website.


A website functionality checklist ensures that a website delivers a seamless user experience and meets its intended goals. Essential features of a website functionality checklist to deliver a positive user experience include:

  1. Navigation:

    • Intuitive menu structure
    • Clear navigation paths
  2. Responsive Design:

    • Mobile-friendly layout
    • Consistent display across devices
  3. Performance:

    • Fast loading times and site speed
    • Efficient code and image optimization
  4. Content:

    • Accurate and engaging content
    • Readable font and legible text
  5. Forms and Interactivity:

    • Functional and user-friendly forms
    • Interactive elements that enhance user engagement
  6. Search Functionality:

    • Effective search feature
    • Relevant search results
  7. Security:

    • SSL certificate for secure connections
    • Protection against common vulnerabilities
  8. Accessibility:

    • Compliance with accessibility standards
    • Alt text for images and multimedia
  9. Social Media Integration:

    • Seamless links to social media profiles
    • Shareable content
  10. Analytics:

    • Integration with analytics tools
    • Regular monitoring and reporting
  11. ECommerce Functionality (if applicable):

    • Secure payment options
    • Shopping cart and checkout process

By systematically evaluating these elements, website functionality can deliver a positive user experience, optimal performance, and alignment with business objectives. Regularly updating and maintaining the website based on this checklist contributes to an optimal user experience.

Still have questions? Chat with us on the bottom right corner of your screen #NotARobot

Autumn Spriggle is a Content Writer at Clarity Ventures with experience in research and content design. She stays up to date with the latest trends in the eCommerce and software development industries so she can write content to help people like you realize the full potential for their business.

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