Maximize Business Potential while Keeping Costs Down

Syspro Integration to an eCommerce platform provides personalization for end-users while also automating processes. Syspro has a set of API endpoints that can leverage rest protocols. They are very specific when it comes to function and licensing.

Therefore, we highly recommend working with an expert who has completed a Syspro integration before. An experienced professional will know how to set up different processes. They will be aware of the detailed nuances of interacting between the Syspro API and the Magento web API framework.

The partner you choose should also have extensive experience from a business workflow process perspective. So, they can help you optimize your automated processes and focus the resources in the most beneficial areas. Essentially, it will ensure your setup is based on real-world experience. An experienced professional will also ensure the integrations are scalable, robust, and secure.

Common Syspro eCommerce Integrations

Some of the standard integrations include:

• Customers and accounts
• Categories and products
• Sales orders
• Invoices, quotes, and payments
• Shipments and shipment status
• Users’ and warehouse locations
• Custom entities and fields

The customers and accounts typically include addresses. These can be shipping and billing addresses, and contacts. There may be a hierarchy within the context. You can also form an association between the contact records and the users of your platform.

It also makes sense to bring in tax data on the account level. This might include tax exemptions, tax levels, and location data so there is specific tax information for each shipping location.

The invoices and quotes can sync between Syspro and an eCommerce system. The end-user can then pay for an invoice inside Magento eCommerce. After that, the payment information will go back into Syspro. It will show up as a completed order there.

Typically, once a user makes an order through the eCommerce website, it will send both the overall order information and the detailed line item data to Syspro. It can include various selections, selected attributes, location information, possibly tax detail, split shipping/payments, etc. The information will also include all payment details and transactional information.

You can allow end-users to request customer support via an eCommerce platform and then direct it back into Syspro. It could be in the form of a general question or note on the order. The request can also be something more detailed such as a refund, or a replacement. Nevertheless, the data can go back into Syspro and interact with the payment provider, for example, in case of a refund request.

Syspro eCommerce Integration Specialists

To conclude, there is an infinite number of possibilities with your integration to Syspro. The clarity Connect platform and the clarity ventures team will work with you during your project to define a clear plan.

Ultimately, setting up robust core integrations between an eCommerce platform and Syspro will allow you to scale over time as your business grows. So, you can continue to improve your offering to end-users, reduce costs, and increase your profitability as a business.

If you have any more questions related to this topic, we encourage you to reach out to our experienced team. The Clarity team has a very friendly and knowledgeable sales and business development staff. They can provide a complimentary analysis. We certainly look forward to answering your questions and talking with you about your upcoming Syspro integration project.

We also encourage you to go through the resources below. They have helpful information that covers other topics related to Syspro integrations, some of which can be helpful for your project. If there are topics that you do not see below, you are welcome to click on the ask the expert link. Our team will be happy to provide a technical response to any questions that you may have regarding those topics.