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Unify Syspro and Epicor E10: Drive Real-time Operational Excellence

Break down data silos and automate mission-critical workflows across finance, manufacturing, and supply chain with our AI-powered iPaaS for Syspro and Epicor E10.

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The Challenge

The Challenge of Disconnected ERPs: Syspro and Epicor E10

Running critical business operations across two distinct ERP systems like Syspro and Epicor E10, whether due to mergers, specialized departmental needs, or historical legacy, introduces significant complexities. Without a unified integration strategy, your business faces a myriad of challenges that hinder efficiency, accuracy, and growth.

  • Data Silos & Inconsistency: Critical business data (customers, inventory, orders, financials) remains isolated, leading to discrepancies and a fragmented view of operations.
  • Manual Processes & Errors: Re-keying data between Syspro and Epicor E10 is time-consuming, prone to human error, and diverts valuable resources from strategic tasks.
  • Delayed Reporting & Decision-Making: Lack of real-time data synchronization means reports are outdated, hindering agile decision-making and responsiveness to market changes.
  • Operational Inefficiencies: Disconnected workflows slow down order fulfillment, procurement cycles, and manufacturing processes, impacting customer satisfaction and profitability.
  • Compliance & Audit Risks: Inconsistent financial data and lack of clear audit trails across systems can lead to compliance issues and increased risk during audits.
  • Scalability Limitations: Point-to-point integrations are brittle, expensive to maintain, and cannot scale with growing business needs or system updates.
Integration Diagram
Solution Illustration
The Solution

The Unified ERP Solution: Intelligent Integration for Syspro & Epicor E10

Our AI-powered iPaaS provides a comprehensive, low-code solution to seamlessly integrate Syspro and Epicor E10, transforming your disparate ERP environment into a cohesive, intelligent operational ecosystem. We leverage the best of both systems, orchestrating data flow and automating complex workflows to deliver real-time insights and unparalleled efficiency.

  • Pre-built Connectors: Rapidly connect to Syspro's Harmony API and Epicor E10's RESTful APIs with optimized, ready-to-use connectors.
  • Visual Workflow Designer: Design complex, multi-step integration flows with an intuitive drag-and-drop interface, no coding required.
  • AI-Assisted Data Mapping: Automatically suggest field mappings and transformations between Syspro and Epicor E10's diverse schemas.
  • Event-Driven Architecture: React to real-time changes in either ERP (e.g., new Sales Order, Inventory adjustment) using webhooks and BPM triggers.
  • Robust Error Handling & Monitoring: Centralized dashboards, automated alerts, and intelligent retry mechanisms ensure data integrity and operational continuity.
Implementation Timeline

Go live with Syspro + Epicor E10 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Syspro and Epicor E10, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Syspro + Epicor E10 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors: Rapidly connect to Syspro's Harmony API and Epicor E10's RESTful APIs with optimized, ready-to-use connectors.
  • Visual Workflow Designer: Design complex, multi-step integration flows with an intuitive drag-and-drop interface, no coding required.
  • AI-Assisted Data Mapping: Automatically suggest field mappings and transformations between Syspro and Epicor E10's diverse schemas.
  • Event-Driven Architecture: React to real-time changes in either ERP (e.g., new Sales Order, Inventory adjustment) using webhooks and BPM triggers.
  • Robust Error Handling & Monitoring: Centralized dashboards, automated alerts, and intelligent retry mechanisms ensure data integrity and operational continuity.
  • Bi-directional Data Synchronization: Support for both one-way and two-way data flows to maintain consistency across all integrated entities.
  • Scalable & Secure Infrastructure: Built on a cloud-native platform designed for high-volume transactions and enterprise-grade security.

Core Integration Details: Connecting Syspro and Epicor E10

Our iPaaS solution acts as the intelligent orchestration layer, ensuring seamless, secure, and performant data exchange between Syspro and Epicor E10. This section outlines the technical underpinnings of how these two powerful ERPs communicate.

Data Flow Steps

Secure API Connectivity: Establish authenticated connections to Syspro Harmony API (RESTful) and Epicor E10 RESTful APIs (via ICE framework) using OAuth 2.0 or API Keys.

Event Listener/Polling Configuration: Configure iPaaS to listen for real-time events from Syspro (e.g., through webhooks or Syspro eventing) or Epicor E10 (via BPM triggers), or set up intelligent polling for specific data changes.

Data Extraction & Transformation: Extract relevant data from the source ERP. Apply AI-assisted mapping and low-code transformation rules to convert data into the target ERP's required schema and format.

Data Validation: Implement pre-processing validation rules to ensure data quality and compliance with the target ERP's business logic before insertion or update.

Data Loading: Utilize the target ERP's API endpoints to create or update records (e.g., Sales Orders, Customers, Inventory).

Error Handling & Retries: Implement robust error handling with configurable retry mechanisms (exponential backoff) and dead-letter queues for persistent failures.

Confirmation & Logging: Log all transactions, statuses, and errors for auditability and monitoring. Provide confirmation back to the source system or trigger subsequent workflows.

Data Touchpoints

Syspro Sales Order ↔ Epicor E10 Sales Order
Syspro Inventory Item ↔ Epicor E10 Part/Inventory
Syspro Customer ↔ Epicor E10 Customer
Syspro Purchase Order ↔ Epicor E10 Purchase Order
Syspro Vendor ↔ Epicor E10 Vendor
Syspro Invoice (AR) ↔ Epicor E10 AP Invoice
Syspro General Ledger ↔ Epicor E10 GL Account
Syspro Work Order ↔ Epicor E10 Job
Syspro Shipment ↔ Epicor E10 Shipment

"iPaaS as Central Hub: Source System (e.g., eCommerce) -> iPaaS (Extract, Transform, Validate, Orchestrate) -> Syspro Harmony API / Epicor E10 RESTful API -> Target System (e.g., Syspro/Epicor E10) -> (Bi-directional updates) -> iPaaS -> Source System."

Pricing

Simple, transparent pricing for Syspro + Epicor E10.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Syspro

Integrating Syspro fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping between Syspro and Epicor E10

Successful integration hinges on accurate and intelligent mapping of core business entities. Our iPaaS provides a visual, AI-augmented mapping canvas to seamlessly translate data structures between Syspro and Epicor E10, ensuring data integrity and consistency.

Customer

Master data for entities purchasing from the business. Contains billing, shipping, credit, and contact information.

Syspro Fields

CustomerCode CustomerName Address (BillTo, ShipTo) ContactPerson CreditLimit TermsCode

Epicor E10 Fields

CustNum (Epicor ID) CustID (External/User-defined ID) Name Address1 City State Zip Country PhoneNum EmailAddress TermsCode SalespersonCode

Mapping Notes

Requires careful mapping of `CustomerCode` (Syspro) to `CustID` (Epicor E10) or a custom cross-reference. Address fields need standardization. `TermsCode` and `SalespersonCode` require lookup against respective ERP master data tables. Bi-directional sync is common.

Next Steps

See Syspro + Epicor E10 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Fulfillment Automation

When an order is placed on your eCommerce platform, it automatically creates a Sales Order in Epicor E10 for fulfillment, while simultaneously updating Syspro for financial posting and inventory allocation. Real-time inventory levels from both ERPs are synchronized back to the eCommerce platform.

Integration Steps:

  1. 0 Customer places order on Shopify.
  2. 1 Shopify webhook triggers iPaaS flow.
  3. 2 iPaaS maps order data to Epicor E10 Sales Order schema.
  4. 3 New Sales Order created in Epicor E10 via `/api/v1/Ice.BO.SalesOrderSvc/SalesOrders`.
  5. 4 iPaaS also creates corresponding Sales Order in Syspro via `/api/harmony/2.0/SalesOrder` for financial tracking.
  6. 5 Inventory levels (Part/Stock Code) are updated in both Epicor E10 (`PartQtySvc`) and Syspro (`Inventory/Query`), then pushed back to Shopify.
  7. 6 Shipment confirmation from Epicor E10 (`ShipHead/ShipDtl`) updates order status in Shopify and Syspro.

Business Outcome

Accelerated order processing by 70%, eliminated manual data entry, prevented overselling, and provided real-time customer order tracking.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Data Synchronization
Achieve immediate data consistency between Syspro and Epicor E10. Orders, inventory, customer details, and financial transactions are updated instantly, providing a unified, accurate view across your enterprise.
Streamlined Operations
Automate manual data entry and reconciliation tasks, accelerating critical business processes like order-to-cash, procure-to-pay, and manufacturing operations by eliminating bottlenecks.
Enhanced Decision-Making
Access to real-time, harmonized data from both ERPs empowers stakeholders with accurate insights, enabling faster, more informed strategic and operational decisions.
Reduced Operational Costs
Minimize labor costs associated with manual data handling, reduce errors, and avoid expensive custom point-to-point integrations that are difficult to maintain.
Greater Business Agility
Quickly adapt to market changes, onboard new systems, or modify workflows with a flexible, low-code integration platform that evolves with your business.
Improved Compliance & Audit Readiness
Maintain consistent financial records and clear audit trails across both ERPs, simplifying compliance efforts and reducing risks.
✨

Real-time Data Synchronization

99% Data Accuracy

📋 What You Get

Achieve immediate data consistency between Syspro and Epicor E10. Orders, inventory, customer details, and financial transactions are updated instantly, providing a unified, accurate view across your enterprise.

💼 Business Impact

This benefit directly contributes to 99% improvement in Data Accuracy, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/harmony/2.0/SalesOrder Create new sales orders from eCommerce or CRM systems into Syspro.
GET /api/harmony/2.0/SalesOrder/{salesOrderId} Retrieve specific sales order details for status updates or fulfillment from Syspro.
GET /api/harmony/2.0/Inventory/Query Query real-time inventory levels, availability, and product details from Syspro.
POST /api/harmony/2.0/Customer Create or update customer master records in Syspro from CRM or lead gen systems.
POST /api/harmony/2.0/PurchaseOrder Create new purchase orders in Syspro to sync with supplier portals or procurement systems.
POST /api/harmony/2.0/AccountsReceivable/Payment Post payments received from external payment gateways to Syspro AR.
POST, GET, PATCH /api/harmony/2.0/WorkOrder Create, retrieve, or update manufacturing work orders in Syspro for MES integration.

⚡ Transformation Logic

  • Unit of Measure Conversion: Convert Syspro `UnitOfMeasure` to Epicor E10 `UOM` (e.g., 'EA' to 'EACH').
  • Status Code Mapping: Map Syspro Work Order `Status` values (e.g., 'R' for Released) to Epicor E10 Job `JobReleased` (Boolean) and `JobEngineered` states.
  • Customer/Vendor ID Cross-reference: Maintain a cross-reference table within the iPaaS for `CustomerCode`/`CustID` and `SupplierCode`/`VendorNum` to ensure consistent identification.
  • Address Standardization: Apply regex or external services to standardize address formats before updating either ERP.
  • Financial Account Mapping: Map specific transaction types or cost centers to the appropriate `General Ledger Account` in both Syspro and Epicor E10.
  • Pricing & Discount Logic: Implement complex pricing rules and discount calculations during Sales Order creation/update.

🛡️ Error Handling

  • Syspro API rate limit exceeded during bulk inventory update.
  • Epicor E10 `CustNum` not found for an incoming Sales Order.
  • Network timeout during a call to Syspro Harmony API.
  • Data validation failure: `PartNum` in Epicor E10 does not exist for an incoming PO line item.
  • Concurrent update conflict on a Customer record in both ERPs.
  • Authentication token expired for Epicor E10 API.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Syspro and Epicor E10?
The most effective and modern approach to integrating Syspro and Epicor E10 is through an iPaaS (Integration Platform as a Service). This method leverages the strengths of both ERPs' APIs (Syspro Harmony API, Epicor E10 RESTful APIs) with a low-code, AI-powered platform for orchestration, data transformation, and robust error handling. It's far more scalable and maintainable than custom point-to-point integrations.

Technical FAQs

▸ Does this solution use Syspro Harmony API and Epicor E10 RESTful APIs?
Yes, absolutely. Our solution prioritizes the use of Syspro's modern Harmony API (RESTful) and Epicor E10's RESTful APIs (via the ICE framework). These provide the most robust, secure, and performant methods for real-time data exchange. For specific legacy requirements with Syspro, we can also integrate via e.net Solutions.

AI Capabilities FAQs

▸ How does AI enhance the Syspro Epicor E10 integration?
AI significantly enhances the integration by providing intelligent data mapping suggestions, automating data validation and anomaly detection (e.g., flagging unusual sales orders or inventory movements), and even assisting in generating integration flows. This reduces manual effort, improves data quality, and provides proactive insights into your ERP data.

Data Synchronization FAQs

▸ Can I synchronize master data (Customers, Vendors, Products) bi-directionally between Syspro and Epicor E10?
Yes, bi-directional synchronization of master data is a core capability. Our iPaaS ensures that changes to Customer, Vendor, or Product/Part records in one ERP are automatically reflected in the other, maintaining a consistent 'single source of truth' and preventing data discrepancies.

Error Handling FAQs

▸ How does the iPaaS handle errors and ensure data integrity between the two ERPs?
Our iPaaS features robust error handling, including comprehensive logging, configurable retry mechanisms with exponential backoff for transient issues, and dead-letter queues for persistent failures. Automated alerts notify relevant teams, and AI-driven insights can suggest or even automatically resolve common data validation errors, ensuring data integrity and minimizing downtime.

Use Cases FAQs

▸ Is it possible to automate complex manufacturing workflows between Syspro and Epicor E10?
Absolutely. Our solution can orchestrate complex manufacturing workflows by synchronizing Work Orders (Syspro) and Jobs (Epicor E10), including status updates, material consumption, and finished goods reporting. This provides real-time visibility and control across your production processes, even if different aspects are managed in each ERP.

Security FAQs

▸ What are the security measures in place for this integration?
Security is paramount. We implement enterprise-grade measures including OAuth 2.0/token-based authentication, least privilege access for integration accounts, TLS 1.2+ encryption for all data in transit, AES-256 encryption for data at rest, IP whitelisting, and comprehensive audit trails. All sensitive credentials are stored securely in an encrypted vault.

Low-Code FAQs

▸ How does this solution support low-code/no-code integration for Syspro and Epicor E10?
Our platform empowers business users and citizen integrators with intuitive drag-and-drop workflow designers and visual mapping tools. This significantly reduces the need for custom coding, enabling faster development, greater agility, and allowing business teams to directly manage and adapt their Syspro and Epicor E10 integration logic.
Pricing

Simple, transparent pricing for Syspro + Epicor E10.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Syspro + Epicor E10 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo