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Unify Syspro ERP & Amazon Fulfillment: Automate Your eCommerce Engine

Achieve real-time inventory accuracy, seamless order processing, and precise financial reconciliation between Syspro and Amazon FBA with our intelligent integration platform.

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The Challenge

The High Cost of Disconnected eCommerce & ERP Operations

Managing Amazon Fulfillment while relying on a separate Syspro ERP system creates significant operational friction. Manual processes are prone to errors, lead to delays, and obscure real-time business insights.

  • Manual data entry for Amazon orders into Syspro is tedious and error-prone.
  • Delayed or inaccurate inventory synchronization leads to overselling or stockouts on Amazon.
  • Complex Amazon settlement reports require hours of manual reconciliation in Syspro's GL.
  • Lack of real-time shipment tracking updates from FBA back to Syspro's sales orders.
  • Inefficient processing of Amazon customer returns impacts inventory accuracy and refund cycles.
  • Limited visibility into the true profitability of Amazon sales due to disconnected financial data.
Integration Diagram
Solution Illustration
The Solution

Seamlessly Connect Syspro & Amazon Fulfillment with Intelligent Automation

Our iPaaS-driven integration solution bridges the gap between Syspro ERP and Amazon Fulfillment, creating a unified, automated ecosystem. We leverage advanced API connectivity, low-code orchestration, and AI-powered insights to transform your eCommerce operations.

  • Bi-directional Order Synchronization (Amazon to Syspro & MCF from Syspro)
  • Real-time Inventory & Product Data Sync
  • Automated Amazon Settlement Report Reconciliation
  • Shipment & Return Status Updates
  • Customer Data Harmonization
Implementation Timeline

Go live with Amazon Fulfillment + Syspro in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Fulfillment and Syspro, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Fulfillment + Syspro deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional Order Synchronization (Amazon to Syspro & MCF from Syspro)
  • Real-time Inventory & Product Data Sync
  • Automated Amazon Settlement Report Reconciliation
  • Shipment & Return Status Updates
  • Customer Data Harmonization
  • Multi-Channel Fulfillment (MCF) Order Automation

Technical Integration: How Syspro and Amazon Connect

Our integration solution orchestrates seamless data exchange between Syspro and Amazon Fulfillment using robust APIs and an event-driven architecture, ensuring data consistency and workflow automation.

Data Flow Steps

Connectivity: Secure, authenticated connections established using Syspro's APIs (e.g., SOAP/REST based on version) and Amazon's SP-API (OAuth 2.0).

Event Listener/Polling: iPaaS continuously monitors for new events (e.g., Amazon SP-API Notifications for new orders) or periodically polls for data changes (e.g., Syspro inventory updates).

Data Extraction: Relevant data entities (Orders, Inventory, Products, Shipments, Financials) are extracted from the source system.

Data Transformation & Mapping: Extracted data is mapped, transformed, enriched, and validated to align with the target system's schema using a visual mapping canvas.

Business Logic & Orchestration: Conditional logic, routing, and multi-step workflows are applied to ensure business rules are met (e.g., customer matching, inventory allocation).

Data Ingestion: Transformed data is securely pushed into the target system via its respective APIs.

Error Handling & Monitoring: Robust mechanisms for retries, alerts, and logging ensure data integrity and operational continuity.

Data Touchpoints

Orders: Amazon Order <-> Syspro Sales Order
Products: Syspro Product/Item <-> Amazon Product
Inventory: Syspro Inventory Record <-> Amazon Inventory Item
Shipments: Amazon Shipment <-> Syspro Shipment/Fulfillment
Returns: Amazon Return <-> Syspro Inventory Adjustment / RMA
Financials: Amazon Settlement Report / Financial Event <-> Syspro General Ledger Entry / AR Invoice
Customers: Amazon Customer (limited PII) <-> Syspro Customer

"Amazon SP-API (Orders, Inventory, Reports) <--> iPaaS (Connectors, Mapping, Orchestration, AI) <--> Syspro ERP (Sales Orders, Inventory, GL, Customers)"

Pricing

Simple, transparent pricing for Amazon Fulfillment + Syspro.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Amazon Fulfillment

Integrating Amazon Fulfillment fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Intelligent Data Mapping

The integration focuses on key business entities, ensuring seamless data flow between Syspro and Amazon. Our iPaaS provides a visual mapping canvas, augmented by AI, to handle complex transformations and data harmonization.

Order

Central to sales, representing a customer's purchase. Flows from Amazon to Syspro.

Amazon Fulfillment Fields

OrderNumber (generated) CustomerCode (mapped/created) OrderDate ShipToAddress BillToAddress OrderTotal OrderStatus LineItems (StockCode, Quantity, UnitPrice, Discount) ExternalRef (AmazonOrderId)

Syspro Fields

AmazonOrderId SellerOrderId PurchaseDate OrderStatus BuyerInfo (BuyerName, BuyerEmail - limited PII) ShippingAddress OrderTotal OrderItems (ASIN, SellerSKU, QuantityOrdered, ItemPrice)

Mapping Notes

AmazonOrderId is mapped to a custom field in Syspro's Sales Order for traceability. BuyerInfo is used to find or create Syspro Customer records. OrderItems require mapping Amazon's ASIN/SellerSKU to Syspro's StockCode. Taxes and shipping charges need careful reconciliation.

Next Steps

See Amazon Fulfillment + Syspro integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Amazon FBA Multi-Channel Fulfillment (MCF) Automation

Automate the creation of MCF orders in Amazon FBA for sales originating from non-Amazon channels (e.g., your direct website or eBay), leveraging FBA's logistics network and updating Syspro.

Integration Steps:

  1. 0 New order created in a non-Amazon channel (e.g., Shopify, Magento).
  2. 1 iPaaS captures order details and identifies it as an MCF candidate.
  3. 2 iPaaS maps order data (ShippingAddress, OrderItems) to Amazon's MCF order format.
  4. 3 MCF order created in Amazon FBA via `/fulfillmentOutbound/2020-07-01/fulfillmentOrders` endpoint.
  5. 4 Fulfillment status and tracking information from Amazon FBA updated back to the originating sales channel and Syspro `Sales Order`.

Business Outcome

Centralized fulfillment for all sales channels, reduced need for separate warehousing, consistent customer experience, and unified inventory management.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automated Order Processing
Seamlessly sync Amazon orders to Syspro, eliminating manual entry and accelerating fulfillment cycles.
Real-time Inventory Accuracy
Keep Syspro and Amazon FBA inventory levels perfectly synchronized to prevent overselling and optimize stock.
Streamlined Financial Reconciliation
Automate the parsing and posting of Amazon settlement reports to Syspro's General Ledger, saving finance hours.
Enhanced Operational Efficiency
Reduce manual tasks across order fulfillment, returns, and data management, freeing up staff for strategic work.
Unified Data Visibility
Gain a single source of truth for sales, inventory, and customer data across Syspro and Amazon.
Scalable eCommerce Growth
Build a resilient integration foundation that scales with your Amazon sales volume without compromising performance.
✨

Automated Order Processing

80% Reduction in manual order entry

📋 What You Get

Seamlessly sync Amazon orders to Syspro, eliminating manual entry and accelerating fulfillment cycles.

💼 Business Impact

This benefit directly contributes to 80% improvement in Reduction in manual order entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Amazon Fulfillment + Syspro in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Fulfillment and Syspro, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Fulfillment + Syspro deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /APIServices/SalesOrderService/AddSalesOrder Creates a new sales order in Syspro. Essential for Amazon order ingestion. Requires CustomerCode, OrderDate, ShipToAddress, and LineItems.
GET /APIServices/InventoryService/GetStockBalance Retrieves current inventory levels for a specified StockCode and Warehouse. Used for real-time inventory synchronization to Amazon.
POST /APIServices/CustomerService/AddCustomer Adds a new customer to Syspro. Used when a new Amazon buyer's information doesn't match an existing Syspro customer.
POST /APIServices/GLJournalService/AddJournalEntry Posts journal entries to Syspro's General Ledger. Critical for reconciling Amazon's complex settlement reports into financial accounts.
PUT /APIServices/SalesOrderService/UpdateSalesOrder Updates existing sales orders. Used to post Amazon shipment tracking numbers, status updates, or customer return details back to Syspro.
PUT /APIServices/InventoryService/UpdateStockQuantity Adjusts inventory quantities. Used for processing Amazon FBA returns that may add items back to stock.

⚡ Transformation Logic

  • Product ID Mapping: Amazon `ASIN`/`SellerSKU` to Syspro `StockCode` (with lookup tables for variations).
  • Address Normalization: Standardize address formats between systems.
  • Status Mapping: Map Amazon `OrderStatus` (e.g., 'Shipped', 'Pending') to Syspro `OrderStatus` values.
  • Financial Event Categorization: Map Amazon `TransactionType` and `AmountType` to specific Syspro `AccountCode`s.
  • Quantity Adjustment: Apply safety stock buffers or allocate quantities based on business logic for inventory sync.
  • Date Format Conversion: Ensure consistent date and time formats.

🛡️ Error Handling

  • Amazon SP-API rate limit exceeded during peak order volume.
  • Syspro `StockCode` not found for an Amazon `SellerSKU` during order creation.
  • Invalid `ShippingAddress` format from Amazon preventing Syspro `Sales Order` creation.
  • Discrepancy in Amazon `Settlement Report` amounts vs. expected values.
  • Network connectivity issues between iPaaS and Syspro/Amazon.
  • Duplicate `Sales Order` creation in Syspro due to retry logic not being idempotent.
Pricing

Simple, transparent pricing for Amazon Fulfillment + Syspro.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Syspro with Amazon Fulfillment?
The most effective way is through a modern Integration Platform as a Service (iPaaS). An iPaaS provides pre-built connectors, low-code visual design tools, and an event-driven architecture to automate real-time data synchronization for orders, inventory, shipments, and financial reconciliation between Syspro and Amazon SP-API, without extensive custom coding.

Technical FAQs

▸ How does the integration handle Amazon SP-API rate limits?
Our iPaaS is designed with intelligent rate limit management. It employs strategies like intelligent throttling, exponential backoff for retries, and batching requests for non-real-time operations. This ensures that your integration adheres to Amazon's strict API quotas, preventing failures and maintaining continuous data flow.
▸ What kind of error handling is in place for Syspro-Amazon integrations?
We implement a comprehensive, tiered error handling strategy. This includes automated retries with exponential backoff for transient issues, detailed logging and real-time alerts for critical failures, routing persistently failing messages to dead-letter queues for manual review, and leveraging AI for automated remediation of common data validation errors. This ensures high reliability and quick resolution.

Inventory Management FAQs

▸ Can I synchronize inventory levels between Syspro and Amazon FBA in real-time?
Yes, real-time or near real-time inventory synchronization is a core capability. When inventory levels change in Syspro (e.g., due to sales, receipts, adjustments), our iPaaS can trigger an immediate update to Amazon FBA via the SP-API Feeds, preventing overselling and ensuring accurate stock levels across all channels.

Financials FAQs

▸ How does the integration automate Amazon settlement report reconciliation into Syspro?
The iPaaS automates this complex process by requesting Amazon settlement reports via SP-API, parsing the detailed financial events (sales, fees, refunds), and transforming them into journal entries. These aggregated entries are then automatically posted to the appropriate General Ledger accounts in Syspro, significantly reducing manual reconciliation effort. AI can assist in anomaly detection for fees.

Customization FAQs

▸ Can I use low-code/no-code tools to customize or extend the integration?
Absolutely. Our iPaaS offers a low-code/no-code environment with a visual drag-and-drop interface. This empowers business users and citizen integrators to easily modify data mappings, add custom business rules, or extend workflows to include other systems, significantly accelerating customization and reducing reliance on IT.

AI Features FAQs

▸ How does AI enhance this integration solution?
AI augments the integration by providing intelligent capabilities such as auto-suggesting field mappings, detecting anomalies in financial transactions or inventory levels, offering predictive insights for demand forecasting, and assisting with automated error resolution. This moves beyond basic automation to enable proactive decision-making and higher data quality.

Fulfillment FAQs

▸ Is it possible to automate Multi-Channel Fulfillment (MCF) orders from Syspro?
Yes, you can fully automate MCF orders. The iPaaS can capture orders from your non-Amazon sales channels (e.g., your website) or directly from Syspro, transform them into Amazon's MCF order format, and submit them via the SP-API. The iPaaS then tracks the fulfillment status and updates your originating sales channel and Syspro.
Implementation Timeline

Go live with Amazon Fulfillment + Syspro in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Fulfillment and Syspro, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Fulfillment + Syspro deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Amazon Fulfillment + Syspro.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Amazon Fulfillment + Syspro integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo