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Unlock Seamless Financials: Sage Pay (Opayo) & Syspro Integration

Automate payments, accelerate reconciliation, and gain real-time visibility across your Opayo transactions and Syspro ERP with an AI-powered iPaaS.

The Challenge

The Hidden Costs of Disconnected Payments & ERP

In today's fast-paced business environment, manual processes between your payment gateway and ERP system can lead to significant inefficiencies, financial discrepancies, and compliance risks. Without a robust integration, critical financial data remains siloed, hindering real-time decision-making and straining operational resources.

  • Manual data entry of Opayo transactions into Syspro, prone to errors and delays.
  • Lengthy and complex daily/monthly reconciliation of Opayo settlements with Syspro's General Ledger.
  • Delayed or inaccurate updates of Sales Order statuses and inventory levels in Syspro based on Opayo payments.
  • Challenges in managing refunds and chargebacks consistently across both systems.
  • Lack of a unified customer view, impacting service and personalized marketing efforts.
  • Increased risk of PCI DSS non-compliance when handling sensitive payment data manually.
  • Limited visibility into real-time cash flow and payment trends.
Integration Diagram
Solution Illustration
The Solution

Your Unified Payment & ERP Solution: Sage Pay (Opayo) & Syspro via iPaaS

Our AI-powered iPaaS platform provides the intelligent bridge between Sage Pay (Opayo) and Syspro, delivering a robust, scalable, and secure integration solution. Eliminate manual processes, ensure data integrity, and unlock real-time financial insights with automated workflows tailored to your business needs.

  • Real-time Payment Transaction to Syspro Sales Order/Payment Posting
  • Automated Daily Settlement Reconciliation with Syspro GL
  • Secure Refund & Chargeback Management
  • Bi-directional Customer Master Data Synchronization
  • AI-Augmented Fraud Detection & Anomaly Alerting
Implementation Timeline

Go live with Sage Pay + Syspro in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Pay and Syspro, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Pay + Syspro deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Payment Transaction to Syspro Sales Order/Payment Posting
  • Automated Daily Settlement Reconciliation with Syspro GL
  • Secure Refund & Chargeback Management
  • Bi-directional Customer Master Data Synchronization
  • AI-Augmented Fraud Detection & Anomaly Alerting
  • Subscription & Recurring Payment Automation

Technical Integration: Real-time Data Flow between Opayo & Syspro

Our iPaaS acts as the intelligent orchestration layer, ensuring secure, reliable, and real-time data exchange between Sage Pay (Opayo) and Syspro. We leverage an event-driven architecture and Syspro's modern Harmony API to automate critical financial workflows.

Data Flow Steps

Source Event: A payment event occurs in Opayo (e.g., successful transaction, refund, settlement report availability).

iPaaS Ingestion: Opayo sends real-time webhooks to the iPaaS, or the iPaaS initiates scheduled API calls/SFTP downloads for batch data (e.g., settlements).

Data Transformation & Validation: The iPaaS's visual mapping canvas transforms Opayo's data schema (e.g., `Payment Transaction`, `Order`, `Refund`) into Syspro's canonical data model. AI-assisted validation ensures data quality and adherence to Syspro's business rules.

Business Logic: Conditional logic, lookups, and aggregations are applied within the iPaaS workflow (e.g., mapping Opayo `status` to Syspro `paymentStatus`, calculating net amounts).

Syspro API Interaction: The iPaaS calls the relevant Syspro Harmony API endpoints (e.g., `/api/harmony/2.0/SalesOrder`, `/api/harmony/2.0/AccountsReceivable/Payment`, `/api/harmony/2.0/GeneralLedger/JournalEntry`) to create or update records.

Error Handling & Retries: Robust mechanisms ensure transient failures are retried with exponential backoff; persistent errors are routed to dead-letter queues and trigger alerts.

Status Synchronization: Updates from Syspro (e.g., order fulfillment status, payment posting) can be pushed back to other systems (e.g., eCommerce platform) via the iPaaS, ensuring end-to-end consistency.

Data Touchpoints

Opayo Payment Transaction ↔ Syspro Accounts Receivable Payment / Sales Order
Opayo Order ↔ Syspro Sales Order
Opayo Customer ↔ Syspro Customer
Opayo Refund ↔ Syspro Credit Memo / Accounts Receivable
Opayo Settlement Batch ↔ Syspro General Ledger Journal Entry
Opayo Payment Token ↔ Syspro Customer (for recurring billing linkage)
Opayo Fraud Indicator ↔ Syspro Sales Order (for conditional processing)

"Opayo Event (Webhook/API) --> iPaaS (Ingestion, Transform, Validate, Business Logic) --> Syspro Harmony API (Create/Update Records) --> Syspro Data Store --> iPaaS (Status Sync/Monitoring) --> Downstream Systems/Alerts"

Pricing

Simple, transparent pricing for Sage Pay + Syspro.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Sage Pay

Integrating Sage Pay fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping for Opayo & Syspro

Accurate and intelligent data mapping is crucial for seamless integration. Our iPaaS provides visual tools, pre-built connectors, and AI assistance to ensure critical entities like Payment Transactions, Orders, Customers, and Invoices flow correctly between Opayo and Syspro.

Payment Transaction (Opayo) ↔ Payment (Syspro Accounts Receivable)

The core financial record from Opayo representing a payment event, mapped to a payment record or directly impacting an invoice in Syspro's Accounts Receivable.

Sage Pay Fields

transactionId vendorTxCode amount currency status transactionType customerEmail paymentMethod cardType createdDate

Syspro Fields

InvoiceNumber CustomerCode PaymentAmount PaymentDate ReferenceNumber PaymentMethod GLAccount

Mapping Notes

`vendorTxCode` from Opayo should map to a unique identifier in Syspro, often `CustomerPoNumber` or a custom sales order reference. Opayo `status` (e.g., 'OK', 'PENDING') must be mapped to Syspro's `PaymentStatus` (e.g., 'Paid', 'Pending'). `transactionId` should be stored in Syspro for traceability.

Next Steps

See Sage Pay + Syspro integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation

Orchestrate the complete order lifecycle from an eCommerce platform through Sage Pay (Opayo) for payment processing, and seamlessly into Syspro for order fulfillment, inventory management, and accounting. This ensures real-time updates and data consistency across all systems.

Integration Steps:

  1. 0 Customer places order on eCommerce site, selecting Opayo for payment.
  2. 1 Opayo processes payment; a successful 'Payment Transaction' event is triggered.
  3. 2 iPaaS receives Opayo webhook, extracts 'Order' and 'Payment Transaction' data.
  4. 3 iPaaS transforms data, validates against Syspro business rules (e.g., customer existence, inventory availability).
  5. 4 iPaaS creates a 'Sales Order' in Syspro, linking payment details.
  6. 5 Syspro updates 'Inventory Item' levels and allocates stock.
  7. 6 iPaaS updates eCommerce platform with order status (e.g., 'Paid', 'Processing').
  8. 7 Syspro automatically posts payment to 'Accounts Receivable' upon order shipment.

Business Outcome

Accelerated order processing, real-time inventory accuracy, faster revenue recognition, and reduced manual data entry for sales orders and payments.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Financial Close
Automate daily settlement reconciliation and payment posting from Opayo to Syspro, drastically reducing manual effort and cutting days off your financial close cycle.
Enhanced Data Accuracy & Integrity
Eliminate manual data entry errors between Opayo and Syspro, ensuring consistent and accurate financial records, sales orders, and customer data.
Real-time Cash Flow Visibility
Gain immediate insights into payment transactions, refunds, and settlements, empowering better cash management and financial forecasting within Syspro.
Stronger PCI DSS Compliance
Leverage Opayo's tokenization and hosted payment pages via secure iPaaS flows, minimizing your internal systems' exposure to sensitive cardholder data.
Improved Operational Efficiency
Automate repetitive tasks like order creation, payment posting, and refund processing, freeing up finance and operations teams for strategic activities.
Superior Customer Experience
Ensure faster order processing, real-time status updates, and prompt refund handling, leading to higher customer satisfaction and loyalty.

Accelerated Financial Close

70% Reduction in Reconciliation Time

📋 What You Get

Automate daily settlement reconciliation and payment posting from Opayo to Syspro, drastically reducing manual effort and cutting days off your financial close cycle.

💼 Business Impact

This benefit directly contributes to 70% improvement in Reduction in Reconciliation Time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Sage Pay + Syspro in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Pay and Syspro, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Pay + Syspro deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v3/transactions Initiate new payment transactions (authorizations, captures). Used by iPaaS for processing payments originating from other systems or for specific virtual terminal use cases.
POST /api/v3/transactions/{transactionId}/refunds Process refunds for captured transactions. Called by iPaaS when a refund is initiated from Syspro or a CRM.
GET /api/v3/transactions/{transactionId} Retrieve detailed transaction information. Used for status checks or auditing within iPaaS workflows.
POST /api/v3/tokens Create payment tokens for recurring payments or card-on-file. Essential for PCI-compliant subscription billing workflows.

Transformation Logic

  • [rule, Opayo `vendorTxCode` to Syspro `CustomerPoNumber`],[description, Ensures traceability of the original order ID from the payment gateway to the ERP.]
  • [rule, Opayo `status` to Syspro `PaymentStatus`],[description, Standardizes payment status representation across systems (e.g., Opayo 'OK' to Syspro 'Paid').]
  • [rule, Currency Conversion],[description, Automatically converts transaction amounts if Opayo and Syspro operate in different base currencies, using defined exchange rates.]
  • [rule, Address Standardization],[description, Cleans and formats customer billing/shipping addresses to match Syspro's required structure.]
  • [rule, GL Account Derivation],[description, Automatically assigns appropriate Syspro `GL Account` for payment receipts, fees, and refunds based on Opayo transaction type and configured rules.]

🛡️ Error Handling

  • Syspro `StockCode` not found for an order line item.
  • Invalid `CustomerCode` during Syspro payment posting.
  • Opayo `transactionId` already exists in Syspro (duplicate payment).
  • Network timeout during API call to Opayo or Syspro.
  • Opayo `Refund` amount exceeding original `Payment Transaction` amount.
Pricing

Simple, transparent pricing for Sage Pay + Syspro.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

Why should I integrate Sage Pay (Opayo) with Syspro using an iPaaS?
Integrating Opayo with Syspro via an iPaaS centralizes your integration efforts, eliminates manual data entry, automates financial reconciliation, ensures real-time data consistency, and provides a single platform for monitoring and governance. This reduces errors, speeds up financial close, and enhances overall operational efficiency.

Workflows FAQs

Can I automate payment reconciliation with Sage Pay (Opayo) and Syspro?
Absolutely. An iPaaS can automatically download Opayo's daily settlement reports, parse the data, and match it against transactions recorded in your Syspro Accounts Receivable and General Ledger. Discrepancies can be flagged for review or automatically adjusted, significantly speeding up your financial close process and reducing manual errors.

Security & Compliance FAQs

How does this integration ensure PCI DSS compliance?
The integration leverages Opayo's hosted payment pages and tokenization services, ensuring sensitive cardholder data never touches your internal systems or the iPaaS directly. This significantly minimizes your PCI scope. The iPaaS itself adheres to stringent security standards, including encryption and secure credential management.

Data Flow FAQs

What kind of data flows between Opayo and Syspro?
Key data flows include: Opayo 'Payment Transactions' to Syspro 'Sales Orders' and 'Accounts Receivable Payments'; Opayo 'Refunds' to Syspro 'Credit Memos'; Opayo 'Settlement Batches' to Syspro 'General Ledger Journal Entries'; and bi-directional synchronization of 'Customer' master data. AI-augmented data validation ensures accuracy.

AI Capabilities FAQs

How does AI enhance Opayo and Syspro integrations?
AI significantly enhances integrations by providing intelligent auto-mapping suggestions, real-time anomaly detection (e.g., for fraud or reconciliation discrepancies), predictive analytics for cash flow, and automated resolution for common data validation errors. This leads to higher data quality, reduced manual intervention, and proactive risk management.

Challenges & Solutions FAQs

What are the common challenges and how does this solution address them?
Common challenges include ensuring real-time data synchronization, accurate mapping of complex financial data, managing high transaction volumes, and consistent error handling. Our iPaaS solution addresses these with event-driven architecture, AI-assisted mapping, scalable infrastructure, robust retry mechanisms, and centralized error management.

Low-Code/No-Code FAQs

Can business users manage Opayo-Syspro workflows without coding?
Yes, absolutely. Our low-code/no-code iPaaS platform empowers business users (e.g., finance, operations) to design, implement, and maintain complex Opayo-Syspro integration workflows using a visual drag-and-drop interface, significantly reducing the need for deep technical expertise and accelerating process automation.
Implementation Timeline

Go live with Sage Pay + Syspro in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage Pay and Syspro, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage Pay + Syspro deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Sage Pay + Syspro.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Sage Pay + Syspro integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.