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Connect™

Unleash eCommerce Power: Seamless Kentico & Oracle Integration

Connect Kentico's rich digital experiences with Oracle's robust enterprise operations for real-time automation, unified data, and intelligent workflows.

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The Challenge

The Disconnect: Why Kentico & Oracle Silos Cost Your Business

Without a robust integration, your Kentico eCommerce platform and Oracle ERP/SCM/Financials operate in isolation, leading to critical inefficiencies, data discrepancies, and a fragmented customer experience. Manual processes become bottlenecks that hinder growth and erode profitability.

  • Delayed Order Fulfillment: Manual data entry from Kentico into Oracle leads to errors and slow processing, impacting customer satisfaction and delivery times.
  • Inaccurate Inventory: Discrepancies between Kentico's displayed stock and Oracle's actual inventory result in overselling, backorders, and frustrated customers.
  • Fragmented Customer View: Customer data spread across Kentico (purchase history) and Oracle (billing, service) prevents personalized marketing and efficient support.
  • Manual Payment Reconciliation: Reconciling online payments from Kentico with Oracle Financials is a labor-intensive, error-prone process that delays financial close.
  • Stale Product Information: Keeping product catalogs, pricing, and promotions consistent across Kentico and Oracle without automation is a constant, time-consuming challenge.
Integration Diagram
Solution Illustration
The Solution

The Intelligent Connection: Your Kentico Oracle Integration Solution

Our iPaaS-driven solution provides a robust, flexible, and intelligent platform to seamlessly connect Kentico and Oracle. By leveraging an API-first, event-driven architecture, we automate your most critical business processes, ensuring real-time data flow, accuracy, and operational efficiency.

  • Pre-built Connectors: Accelerate integration with ready-to-use connectors for Kentico and Oracle's diverse APIs (Fusion Cloud, EBS).
  • Visual Workflow Designer: Build complex integration flows with drag-and-drop simplicity, empowering business users and citizen integrators.
  • AI-Powered Data Mapping: Automate field mapping suggestions and detect data anomalies, reducing setup time and improving data quality.
  • Real-time Event Processing: Utilize Kentico webhooks and Oracle Business Events for instant data synchronization, eliminating delays.
  • Robust Error Handling: Configure intelligent retry mechanisms, dead-letter queues, and automated alerts for resilient operations.
Implementation Timeline

Go live with Kentico + Oracle in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and Oracle, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + Oracle deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors: Accelerate integration with ready-to-use connectors for Kentico and Oracle's diverse APIs (Fusion Cloud, EBS).
  • Visual Workflow Designer: Build complex integration flows with drag-and-drop simplicity, empowering business users and citizen integrators.
  • AI-Powered Data Mapping: Automate field mapping suggestions and detect data anomalies, reducing setup time and improving data quality.
  • Real-time Event Processing: Utilize Kentico webhooks and Oracle Business Events for instant data synchronization, eliminating delays.
  • Robust Error Handling: Configure intelligent retry mechanisms, dead-letter queues, and automated alerts for resilient operations.
  • Centralized Monitoring & Governance: Gain full visibility into integration health, performance, and data flows from a single dashboard.
  • Scalable Cloud Architecture: Handle peak eCommerce loads and growing data volumes with an elastic, high-performance platform.

Deep Dive: Kentico & Oracle Integration Architecture

Our integration solution orchestrates a seamless, secure, and scalable data flow between Kentico and Oracle, leveraging the strengths of both platforms. The core architecture centers on an API-first, event-driven approach, mediated by a powerful iPaaS.

Data Flow Steps

1. Event Capture: Kentico utilizes webhooks to send real-time notifications for critical events (e.g., New Order, Customer Update, Product Update). For Oracle, events are captured via Oracle Business Events or scheduled polling of relevant APIs.

2. iPaaS Ingestion: The iPaaS acts as the central hub, ingesting these events and API responses.

3. Data Transformation & Harmonization: Within the iPaaS, raw data from Kentico is transformed to conform to Oracle's schema, and vice-versa. This includes field mapping, data type conversions, enrichment, and business logic application.

4. Business Logic & Orchestration: Complex multi-step workflows are orchestrated within the iPaaS, applying conditional logic, routing data to multiple systems, and handling process dependencies.

5. API Interaction: The iPaaS securely calls Oracle's REST/SOAP APIs (e.g., Fusion Cloud, EBS) or Kentico's REST APIs to create, update, or retrieve records.

6. Error Handling & Monitoring: Built-in error handling (retries, dead-letter queues) ensures data integrity. Comprehensive monitoring dashboards provide real-time visibility into integration health and performance.

Data Touchpoints

Kentico: Orders, OrderItems, Products, ProductVariants, Customers, Addresses, Inventory, Payments, ContentItems, MarketingActivities.
Oracle: Sales Orders, Product / Item Master, Inventory, Customers, Invoices (AR/AP), Payments, Shipments, General Ledger (GL) Entries.

"Kentico (Webhooks/REST API) <--> iPaaS (Connectors, Transformations, Orchestration, AI) <--> Oracle (REST/SOAP APIs, Business Events)"

Pricing

Simple, transparent pricing for Kentico + Oracle.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Kentico

Integrating Kentico fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping between Kentico and Oracle

A successful integration hinges on precise mapping and transformation of core business entities. Our iPaaS provides visual tools and AI assistance to harmonize Kentico's eCommerce data with Oracle's structured enterprise records.

Order / Sales Order

Represents a customer's purchase in Kentico, which translates into a formal Sales Order in Oracle for fulfillment and financial processing.

Kentico Fields

OrderID OrderDate OrderStatus CustomerGUID BillingAddress ShippingAddress TotalPrice CurrencyCode PaymentID OrderItemID (nested)

Oracle Fields

SalesOrderID OrderDate CustomerID OrderLines (Product, Quantity, Price) ShippingAddress BillingAddress OrderStatus InvoiceID PaymentID

Mapping Notes

Kentico's 'Order' maps directly to Oracle's 'Sales Order'. Line items (OrderItem) from Kentico are mapped to Oracle 'OrderLines'. Customer and Address GUIDs/IDs need to be resolved to Oracle's internal IDs. OrderStatus requires careful mapping between systems (e.g., 'Pending' in Kentico to 'Booked' in Oracle, 'Shipped' to 'Closed').

Next Steps

See Kentico + Oracle integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Order-to-Fulfillment & Invoicing

Streamline the entire sales order process from Kentico's eCommerce frontend to Oracle's backend for fulfillment, shipping, and financial processing. This includes creating sales orders, updating inventory, generating shipments, and posting invoices.

Integration Steps:

  1. 0 Kentico captures new Order (OrderID, CustomerGUID, OrderItems, Addresses, TotalPrice).
  2. 1 Kentico webhook `Order_Inserted` triggers iPaaS.
  3. 2 iPaaS maps Kentico `Order` to Oracle `Sales Order` (including `OrderLines`).
  4. 3 iPaaS calls Oracle `/fscmRestApi/resources/salesOrders` (POST) to create the Sales Order.
  5. 4 Oracle processes `Sales Order`, deducts `Inventory`, and creates `Shipment`.
  6. 5 Oracle triggers Business Event `SalesOrder_Shipped` (or iPaaS polls `Shipment` status).
  7. 6 iPaaS retrieves `Shipment` details (Carrier, TrackingNumber) from Oracle.
  8. 7 iPaaS updates Kentico `Order` status and `Shipment` details via `/rest/ecommerce/orders/{orderId}` (PUT).
  9. 8 Oracle generates `Invoice` (AR) from `Sales Order`.
  10. 9 iPaaS retrieves `Invoice` details from Oracle for reconciliation.

Business Outcome

Real-time order processing, reduced manual errors, faster delivery, improved customer communication, and accelerated cash flow.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order-to-Cash Cycle
Automate the flow of orders from Kentico to Oracle for fulfillment, invoicing, and payment application, drastically reducing manual effort and speeding up revenue recognition.
Real-time Inventory Accuracy
Synchronize inventory levels directly from Oracle SCM to Kentico, preventing overselling, improving customer satisfaction, and optimizing stock management.
Unified Customer Experience (360°)
Create a single source of truth for customer data across Kentico and Oracle, enabling personalized marketing, consistent service, and informed decision-making.
Boosted Operational Efficiency
Eliminate manual data entry, reduce human errors, and free up your team to focus on strategic initiatives rather than repetitive tasks.
Enhanced Data Quality & Compliance
Implement robust data validation and transformation rules, supported by AI, to ensure data consistency and compliance with financial and privacy regulations.
Faster Time-to-Market for Products
Automate the synchronization of product information, pricing, and promotions from Oracle to Kentico, enabling quicker product launches and campaign execution.
✨

Accelerated Order-to-Cash Cycle

30-50% Reduction in Order Processing Time

📋 What You Get

Automate the flow of orders from Kentico to Oracle for fulfillment, invoicing, and payment application, drastically reducing manual effort and speeding up revenue recognition.

💼 Business Impact

This benefit directly contributes to 30-50% improvement in Reduction in Order Processing Time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Kentico + Oracle in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and Oracle, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + Oracle deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /rest/ecommerce/orders Create new sales orders in Kentico (e.g., from external sales channels). Important for bi-directional order management.
GET, PUT /rest/ecommerce/orders/{orderId} Retrieve specific order details or update status/fulfillment information (e.g., from Oracle).
POST, GET, PUT /rest/ecommerce/products Manage product catalog: create new products, retrieve details, or update pricing/inventory (from Oracle PIM/ERP).
POST, GET, PUT /rest/customers Synchronize customer records (new registrations, profile updates, address changes) with Oracle.
PUT /rest/inventory/{sku} Update inventory levels for specific SKUs in real-time from Oracle WMS/ERP.
POST /rest/payment/gateways/{gatewayName}/process Initiate payment processing via Kentico's integrated gateways (data then flows to Oracle Financials).
POST, GET, DELETE /rest/webhooks Manage webhook subscriptions for event-driven integrations (e.g., new order, customer update, content published).

⚡ Transformation Logic

  • Field Mapping: Direct 1:1, 1:Many, Many:1 field mappings (e.g., Kentico 'FirstName' + 'LastName' -> Oracle 'CustomerName').
  • Data Type Conversion: String to Integer, Date format conversions (e.g., ISO 8601 to Oracle's preferred format).
  • Lookup Tables: Translate Kentico 'PaymentMethod' codes to Oracle 'PaymentType' IDs. Resolve Kentico CustomerGUID to Oracle CustomerID.
  • Conditional Logic: Apply different tax rates based on Kentico 'ShippingAddress.State' or Oracle 'Customer.TaxExemptStatus'.
  • Data Enrichment: Augment Kentico order data with Oracle customer credit limits; add Oracle product attributes to Kentico descriptions.
  • Consolidation/Splitting: Combine multiple Kentico OrderItems into a single Oracle Sales Order line item structure; split Kentico Address into Oracle's Line1, City, State, Zip, Country.

🛡️ Error Handling

  • Transient Network Errors: Handled by automated retries with exponential backoff.
  • Invalid Data Format: Data routed to dead-letter queue for manual correction; AI can suggest common fixes.
  • API Rate Limit Exceeded: iPaaS intelligently pauses and retries requests, often batching them.
  • Business Logic Violation: Error logged, and workflow halted or re-routed for human review.
  • Duplicate Record Creation: Idempotent API calls prevent this; if not supported, deduplication logic is applied.
Pricing

Simple, transparent pricing for Kentico + Oracle.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Kentico with my Oracle ERP system?
The most effective approach is to leverage a modern iPaaS (Integration Platform as a Service). An iPaaS provides pre-built connectors, low-code mapping tools, and robust orchestration capabilities to seamlessly synchronize Kentico's eCommerce data (orders, products, customers) with your Oracle ERP, ensuring real-time accuracy and automation through an API-first, event-driven strategy.

Low-Code/No-Code FAQs

▸ Can I automate Kentico and Oracle workflows without extensive coding?
Absolutely. Modern iPaaS platforms offer low-code/no-code visual designers that empower business users and citizen integrators to create and manage complex Kentico-Oracle workflows. This includes automating order fulfillment, customer data synchronization, and content publishing without writing custom code, significantly accelerating development.

Technical FAQs

▸ How does an iPaaS handle Kentico's and Oracle's API rate limits?
An advanced iPaaS intelligently manages API rate limits for both Kentico and Oracle through features like intelligent queuing, batching of requests for bulk operations, parallelization, and exponential backoff retry logic. This ensures that integrations operate efficiently, avoid exceeding limits, and maintain data consistency even during high-volume periods.
▸ What are Kentico webhooks and Oracle Business Events, and why are they important for integration?
Kentico webhooks are automated notifications sent from Kentico when specific events occur (e.g., a new order). Oracle Business Events are similar real-time notifications from Oracle. Both are crucial for an event-driven architecture, enabling real-time integrations that react immediately to changes, rather than relying on less efficient scheduled polling, thus ensuring instant data synchronization.

AI Enhancements FAQs

▸ What role does AI play in Kentico-Oracle integrations?
AI significantly augments Kentico-Oracle integrations by providing capabilities like automated anomaly detection in order data (for fraud prevention), AI-assisted data mapping recommendations, intelligent exception handling, and predictive analytics for inventory and customer behavior. This enhances data quality, reduces manual effort, and offers deeper insights.

Data Management FAQs

▸ How can I ensure data consistency between Kentico and Oracle?
Data consistency is achieved through robust data harmonization and transformation pipelines within the iPaaS. This involves defining canonical data models, implementing precise field mappings, and applying data validation rules to ensure that data is accurate and uniformly structured across Kentico, Oracle, and other platforms. AI-assisted mapping further improves consistency.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Kentico eCommerce with Oracle?
Common challenges include maintaining real-time inventory accuracy, synchronizing complex product catalogs with variants, harmonizing customer data across CRM/ERP, ensuring secure payment processing, and automating end-to-end order fulfillment workflows. A modern iPaaS is specifically designed to address these complexities efficiently.

Security FAQs

▸ How does integration impact Kentico's and Oracle's overall security?
Proper integration enhances security by centralizing credential management in an iPaaS vault, enforcing secure communication protocols (HTTPS/TLS), and implementing robust access controls (least privilege). It reduces the need for custom, potentially insecure, point-to-point connections. Conversely, poorly secured integrations can pose significant risks, underscoring the need for best practices and compliance.
Implementation Timeline

Go live with Kentico + Oracle in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Kentico and Oracle, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Kentico + Oracle deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Kentico + Oracle.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Kentico + Oracle integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo