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B2B Customer Management Real Time Solutions

 

Clarity Ventures provides a real time customer database that allows our customers to make informed decisions and save time managing their ecommerce website. Our clients enjoy a significant advantage over the competition because of the tremendous speed with which information is conveyed to the various departments involved in fulfilling orders, marketing and making sales.

Real Time Updates and CRM / ERP integration

When customer interacts with a client’s ecommerce system, that information is instantly convey to all the departments that need to have it. For the sales department, this means that any contact information for the customer that has changed is updated instantly and that they are made aware that they need to apply this new contact information to get in touch with the customer. Of course, if it is a new customer, they will be aware of this as well. Not only will the department have access to this information, but it can be instantly ported to existing CRM or ERP systems. The same convenience allows accounting, order fulfillment and customer relationship management personnel to do their jobs better.

Clarity Ventures has helped many companies shape their online strategies for more sales and profits. See some of the B2B ecommerce success stories here.

Customer Relationship Management and ASP.Net

Clarity Ventures provides a B2B ecommerce real time customer database that integrates seamlessly with some of the most popular technologies on the market. Microsoft Dynamics, for example, can be made to integrate with ASP.Net to create an ecommerce platform that provides the business with the most efficient means of communicating information between departments.

Data Centralization for ERP

Because the information is centralized, information that is provided to the ecommerce real time customer database isn't at risk of being transcribed incorrectly by human data-entry operators and it's not at risk of being lost because of incompatibility between programs. When all of the programs operate from the same platform, it's possible to ensure that data integrity remains solid, no matter how many different departments receive and use the information provided by the database.

Custom ecommerce for Business-to-Business

Clarity developers make certain that any solutions that are devised are tailor-made to the needs of your company.

Clarity developers make certain that any solutions that are devised are tailor-made to the needs of your company. This ensures that you're not using a one-size-fits-all solution that doesn't provide the level of usability that you need. Whether you are after tighter integration between your ecommerce site and the other departments in your business or simply want more accurate record-keeping, Clarity’s B2B ecommerce real time customer database ensures that you always have access to the latest information, as provided by your customers, and that you can provide the highest levels of customer service.

If you'd like to speak with one of our helpful representatives to discuss online commerce options please visit our contact page.

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