Getting the Most Out of Your Dynamics AX Website Integration
How a Dynamics AX and website integration can guarantee ROI
Microsoft Dynamics AX is a powerful enterprise resource planning (ERP) software that can greatly help your business, but between the cost of the software and implementation, it can seem costly for any business. However, when you look at the costs of not implementing an ERP solution (manual inputting and slow businesses processes), using Dynamics AX just makes sense. To further increase your return on investment (ROI) of Microsoft Dynamics AX, integrate it with your eCommerce website or sales portal to help improve the efficiency of business processes and boost your business’s exposure.
Efficiency of Internal Processes
Integrating your Dynamics AX ERP system with your website or sales portal can help improve your internal business processes and increase your ROI in a number of ways. Having order data transferred to your ERP from your site reduces order fulfillment errors. It can also cut down on the time it takes to process orders, making for happier customers.
To get the most out of your integration investment, focus on continuing to improve your business processes and fixing any problems. Also, look for other business processes that you could automate, besides order fulfillment, as a result of the integration. Because of the integration, more complex areas, such as shipping, can be automated and help increase your ROI.
Efficiency of External Processes
Integration between Dynamics AX and your site or sales portal not only helps your business, it can greatly benefit your clients and customers as well. The integration can allow your customers to return items via RMA, saving them the hassle of having to contact you while saving your customer service representatives’ time and energy. Having your sales portal integrated with your Dynamics AX ERP enables your customer service team to only have to use one system, the sales portal, to access all of the information they need, cutting down on training time which can be better spent selling to potential customers. The integration between ERP and eCommerce site also helps you show your customers current inventory and prices, helping them better plan and allocate their resources.
A Dynamics AX and website or sales portal integration can also help increase the exposure that your products, business and brand gets both online and through your sales team. The integration allows for more marketing material to be dynamically pushed out into the world. Your sales team is able to more easily access the sales and marketing material that they need to advertise and make sales.
Clarity Can Help
Clarity Ventures specializes in integrating Microsoft Dynamics software with eCommerce websites and sales portals. We are certified Microsoft partners and have extensive experience implementing and integrating Dynamics AX. Our team of experts is ready to help your business improve its business processes and get a great ROI on your integration. To find out more about integrating your Dynamics AX software with your site or to schedule a consultation, call or click to contact us today!