Microsoft CRM 2013 Upgrade What you need to know before making the jump Why upgrade to Microsoft CRM 2013 No matter if you're upgrading from CRM 4.0 or CRM 2011, there are substantial upgrades to your current system. With both you're going to get a much improved UI, better duplication handling, and support for the most current plugins. If you're upgrading from CRM 2011, you'll also get Lync, Skype and Bing Maps integration out of the box, customizable process control, a new command bar, and new navigation. Upgrading from CRM 4.0, in addition to everything there, you'll get Sharepoint integration, authoring packages, duplication prevention, a new UI, and Dynamics Marketplace. Clarity does offer Microsoft Dynamics CRM consulting if you're concerned you aren't getting the most out of your CRM implementation. How complicated is the database The very first question to ask is 'How complicated is your CRM implementation?' It can depend on a variety of factors, including: size and age of the database, extra plugins and whether they have updated versions or need to be rebuilt, integrations with ERP or websites, and more. These are questions you should be prepared to answer when contacting a Microsoft Partner to upgrade your CRM. If you don't know the answer to these questions, don't worry, Clarity Ventures can identify these issues for you as a part of our free quote. Time frame Upgrading CRM might look easy, but it's just the tip of the iceberg One thing to keep in mind while considering upgrading your Microsoft CRM version is the time and money it will take to accomplish. If you want to avoid downtime, a Microsoft Partner such as Clarity can significant reduce or eliminate it. All of our work can be done on a virtual instance of your server, and have the implementation ready to deploy. Clarity can help Unless you have a full development team running your CRM, you'll need some help getting the upgrade done, contact Clarity today for a free quote. Get a Quote: 800.928.8160 (toll-free)