Dynamics CRM E-Commerce Integration, Microsoft CRM Ecommerce | Clarity

Automate Business Intelligence, Increase Revenue


Get to know your online customers better. Respond and adapt to current and historical trends. Integrating your Microsoft Dynamics CRM with your E-Commerce platform allows your enterprise business to maintain the agility of a smaller company while maintaining consistent branding.

New orders are automatically recorded in CRM, allowing you to build on existing accounts and create historical records without manual input or data entry. This data allows your business to build rich psychological consumer profiles so as to individualize the shopping experience according to their wants, needs and preferences.


Nav E-Commerce Integration


Make the most of your CRM data. Connect supply chain and back-end ERP to meet consumer demand efficiently. Custom solutions allow you to automate data transference from CRM to ERP systems. Teams across your enterprise E-Commerce organization can access desired data immediately, allowing your company to do business in real time.


Improved Customer Service


Integrated CRM data allows your E Commerce platform to segment and customize consumer experiences. This not gives the user a great experience, but also shortens the distance between the initial visit and checkout, resulting in increased sales. Decrease checkout times and handle complex transactions like coupons and exclusive offers.

Here's a great infographic on consumer psychology at online checkout (also shown to the right).

Optimize Merchandising and Inventory


Get an in depth look at consumer preferences and store performance that allow you to optimize inventory based on recurring trends like seasonal shopping, current event triggers and pricing strategy. Respond immediately to trends in purchasing behavior and improve product pricing management while reducing inventory costs.

Increase Employee Productivity


By automating typically manual processes like inventory, pricing, product availability, promotions, shipping options, marketing updates and other data entry tasks, Dynamics CRM Ecommerce integration allows your staff to focus on more productive and less redundant tasks. The notion that more productive employees generate more revenue is a pillar of basic business sense.


See more in-depth analysis of the benefits of Ecommerce solutions with Microsoft Dynamics

Custom Integration

For enterprise E Commerce businesses, custom integration is almost always the most astute choice. Why? All B2B eCommerce companies who want to integrate their Microsoft CRM with their web store have unique needs and operate in different ways both within and outside the organization. It doesn't make sense to integrate Dynamics CRM and your online shopping cart in a way that isn't cohesive with the practices of your organization.  Check out this example of how Clarity helped CPAmerica accomplish their B2B E-Commerce goals.


Clarity CRM E-Commerce Solutions

Clarity has a proven track record earned from over 350 satisfied clients and over 650 individual projects. Clarity specializes in custom ecommerce solutions for enterprise or B2B businesses. Additionally, Clarity is a Gold DNN partner and works extensively with Microsoft .NET frameworks, giving us unmatched expertise when integrating Microsoft products such as Dynamics CRM with online platforms.
  • Extensive research and interview process for the best custom solution
  • DNN Gold Partner
  • Microsoft .NET Partne
  • Has worked with both Fortune 500 and Startup companies
  • Extensive experience with Microsoft Dynamics Suite
  • Strong project management
  • Solutions that scale with your growth
Call Clarity today for a free consultation!


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