ASPDotNetStorefront eCommerce to Oracle EBS Integration

An Oracle E-Business Suite, or EBS, integration to AspDotNetStorefront eCommerce can enable a very advanced and profoundly personalized individual experience for end users. It can also allow for extreme scalability and considerable margin improvement to the overall business model. This is gradually materialized as more and more customers become capable of self-service and general interactions with the automated business processes the integration between AspDotNetStorefront eCommerce and Oracle EBS can provide. We encourage reviewing three key factors whenever you're evaluating a potential integration partner for an AspDotNetStorefront integration to Oracle EBS: technical expertise, extensive related experience, and a thorough understanding of your business logic. To elaborate on the key factors that will guide your selection of the most suitable integration partner, firstly ensure they can bring to bear a very robust and elevated experience.

This is achieved by incorporating industry best practices and specific workflows that enable self-service personalization and scalable individualized interactions. Then consider the actual performance of the Oracle EBS integration to AspDotNetStorefront, so that both common sense and experience-based recommendations can be applied. Perhaps your business team won’t be able to fully predict the required implementations as your staff may not have the necessary exposure. It would otherwise be expensive to learn and identify through trial and error, while incurred costs would also include a negative customer experience in the process of learning what works best.

However, the most critical aspect of your integration project is probably the decomposition of business logic and the identification of business processes so that they're appropriately optimized for your customers and internal users. One of the key pieces of an integration project is enabling the internal team to scale the entire fulfillment. At the same time, the staff would enjoy reduced friction for the processes of reporting and analytics, to ensure that inventory and pricing is correct and available as needed. All the pieces of the puzzle must perfectly come together to reap the benefits and unlock the robust capabilities of an Oracle EBS integration to AspDotNetStorefront eCommerce. In addition to identifying a partner with substantial integration experience and mastery of industry best practices, we also strongly encourage you to evaluate their technical aptitude and specific API competence with Oracle EBS and AspDotNetStorefront.

First Steps, Basic Entities, and Initial Functionality

Within the Oracle EBS platform, there are capabilities to integrate with the actual API endpoints or the EBS API. These are REST-based endpoints that can be highly customized and catered to the specific business needs, processes, and workflows that work best for your organization. They are required to be set up in a way that is maintainable, as performance and security can be challenging to combine. This is why we encourage you to work with a partner like Clarity, who has a strong grasp of these capabilities. If you're contemplating collaboration with a partner who would integrate directly to the database itself, instead of using the APIs for Oracle EBS, it could pose an unnecessary complication. The reason is that whenever this kind of implementation is performed, the integration is in serious risk of breaking every time there's an upgrade to the Oracle system. Those upgrades could break the integration because any sort of upgrades to Oracle and other respective systems are not going to completely preserve the database structure while the stored procedures, columns, entities, and field names may change.

Whereas with API endpoints, the endpoint structure and schema are preserved during upgrades and the enabled business logic remains intact within those API endpoints. Database calls would be void of actual business logic and practically unable to enforce the business logic that's specific to your organization.

In summary, identifying a partner who has superior technical competency within the API endpoints for both Oracle EBS and AspDotNetStorefront eCommerce is vital for a fruitful integration. More specifically, knowledge on the AspDotNetStorefront Web Service Interface (WSI) is a really critical step for the success of your project. We additionally recommend working with a partner team who has an extensive existing capability within this integrated eCommerce offering for Oracle EBS on AspDotNetStorefront eCommerce. This is particularly useful when a desired capability isn't available off-the-shelf; without adequate skills and experience, there will be significant overhead just to create the integration baseline. On the other hand, if rich functionality is already available, you'll be able to benefit immediately in your integration.

Determine the Optimal Syncing Direction to Meet your Business Needs

A partner like Clarity can even go further with the off-the-shelf integration capabilities, by highly catering and customizing them based on the business analysis outcome of the needs analysis and discovery project phase. Your organization should identify the key entities and fields that need integration in your business setting but your partner must be able to assist in this process. In many standard scenarios, the integration is going to include:

• Customers and accounts with their related records
• Addresses, like shipping and billing
• Contacts, a contact hierarchy, and possibly a relationship between contacts and users
• Pricing levels, like customer-specific pricing, quantity break-based pricing, and pricing rules
• Tax information, such as tax exemption status, tax levels, location-specific information for taxes
• Credit limits or the ability to purchase on account
• Past order information, including invoices and quotes

By including invoices and quotes, they can be sent from Oracle EBS into AspDotNetStorefront and enable the end user to complete a payment inside of AspDotNetStorefront on an invoice that originated in Oracle EBS. The user could also convert a quote into a sales order, pay on AspDotNetStorefront, and then have the updated state return to Oracle EBS. The information of sales orders, invoices, and quotes is typically a two-way integration between AspDotNetStorefront and Oracle EBS through a bi-directional sync. This definitely isn't an absolute requirement but the most common choice. Of course, it can be set up as a uni-directional sync if that’s what makes the most sense for your business.

Within the sales order syncing, the typical fields and related entities would include:

• Line items on the sales order
• Order totals and subtotals
• Addresses and shipping details
• Taxes
• Shipping and fees
• Customs and duties
• Discounts on various levels, such as item, order, shipping, or customer level
• Payments and transactions
• Split payments or split shipment information

Once the order actually goes from AspDotNetStorefront into Oracle EBS, it is processed and then proceeds to fulfillment. During fulfillment, it's possible to integrate the related data back into AspDotNetStorefront to provide a real self-service type of model for the end user. If there's a split shipment, the user can see whether an item is on backorder or if it is delayed. As items are dispatched, or when the entire order is shipped, the user can interact with the dashboard in AspDotNetStorefront eCommerce to get the corresponding tracking information. If desired, whenever an order is received damaged, or if the end user requests a refund because they perhaps ordered the wrong item, the AspDotNetStorefront eCommerce can send that data back to Oracle EBS. Thus, the two systems can effectively talk to each other and enable the end users to exercise any of the different automated options you choose to make available.

In addition, it could prove useful to incorporate the catalog data from Oracle EBS into AspDotNetStorefront eCommerce, which can be done through a bi-directional sync as well. So you may initially bring baseline product data from Oracle EBS, for example the SKUs and the manufacturer part numbers. Further options include custom fields, like basic description information, advanced attributes, and additional details that are specific to certain products or to the overall business model. Care must be exercised to ensure the data comes into AspDotNetStorefront eCommerce in a presentable way that is standard for your industry. You may choose to include variants, variant masters, kits, visuals, and the ability to dynamically generate relationships within AspDotNetStorefront based on the relationships within Oracle EBS. In a number of cases, this can extend to the ability to drill down and have an advanced builder or wizard for products and relationships to categories associated with related products.

Finally, other fundamental pieces are pricing and inventory data, while making sure they are either syncing in real-time, or near real-time, between Oracle EBS and AspDotNetStorefront. It's further possible to integrate things like user locations and set up omnichannel eCommerce within Oracle EBS and AspDotNetStorefront, and really to integrate any custom entities and fields that make sense for your business, either in your initial phase of your project or in later phases as you continue to build on and expand your capabilities with this integration. As you can observe, there are quite a few nuances and details around multiple integration areas.

AspDotNetStorefront eCommerce to Oracle EBS Integration Experts

We ultimately encourage you to work with a partner that fits well with your organization, not just from an immediate technical perspective but also from a business and long-term partnership capability. We believe that Clarity can certainly fill that role and we’d welcome a discussion on your upcoming project at your discretion. We are always happy to provide you with a complimentary needs review, elaborate on any technical specifics, give you access to a demo, and present a detailed proposal. In the meantime, feel free to click on any of the links on our website and discover more related resources. If you notice a topic isn’t thoroughly explained and you’d like to submit a question, click on the Ask the Experts link. One of our specialists will swiftly respond to your question with comprehensive information about your aspect of interest in relation to an AspDotNetStorefront to Oracle EBS integration.

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