Boost eCommerce & CRM Performance Dynamics CRM integration with eCommerce Today's ERP implementations can't be supported simply with an off-the-shelf product. At least not without a lot of consulting and customization. In order to provide effective results in this highly competitive market, ERP back-office systems must be integrated with retail management products, CRM systems and other customized business systems in order to achieve effective results. It is often thought that if a company uses an ERP product that is not Microsoft based that they will not be able to incorporate some of the features of Microsoft's CRM into that ERP. That is simply not true. Clarity has successfully bridged the gap between Dynamics CRM and many non-Microsoft ERP solutions. At Clarity we provide you with Microsoft CRM integration solutions that provide for maximum flexibility, no matter your current back-office platform. Custom Workflow Logistics & business process automation Improved Customer 360 View (push visitor behavior, purchases, and more into CRM) Data Quality Enforcement (CRM authentication and user-edit of own data) Improved Pipeline Accuracy (based off real-time events and purchases) Integration & Automation Delivers Results Microsoft CRM eCommerce Integration Solutions Here are just a few of the benefits of an eCommerce Dynamics CRM integration solution: Custom Workflow Logistics Our Microsoft CRM eCommerce integration solutions allow you to configure workflow rules that free your employees from various time consuming tasks such as responding to customer inquiries and service requests. Improved Customer 360 View The value that CRM provides to an existing business is that it helps increase accuracy and efficiency in many major business processes, helping to fill the gaps in data that gives Sales an accurate view of their customers. Data Quality Enforcement We help to tailor your CRM forms so that the data received is accurately captured, streamlining the process for better customer service. This means more accurate data capture, rules-based data input and improved accuracy. More Extensibility We can enhance the existing functionality of your current eCommerce implementation, create 3rd-party application integrations, provide custom vertical solutions and even extend the solution to many web service platforms. Microsoft Dynamics Certified Partner Customized Microsoft CRM eCommerce Solutions CRM customizations like Microsoft CRM workflow and APIs or even a software development kit are what we at Clarity take pride in providing for our clients. We offer advanced customization for Microsoft CRM that is easily adapted to your particular organization requirements. The solutions that we provide allow us to build custom integrations with other business solutions from third parties by using BizTalk as well as other server technologies. We can also extend our solutions to your web services so that processes such as credit checks are automatically performed if there are any new opportunities. We can design our solutions so that they align with your industry-specific requirements and supply-chain verticals. When it comes building functional and new tailored applications, the Dynamics CRM eCommerce integration is a useful solution that many of our clients choose to implement.