Clarity integration with E-Business Suite Oracle eCommerce Integration Oracle E-Business Suite is a comprehensive line of business application suite encompassing Customer Relationship Management, Enterprise Resource Planning, Supply Chain Management and Human Capital Management. Oracle's E-Business Suite was created by utilizing Oracle eCommerce Platform relational database management system technology to align many separate line of business applications into a full featured suite. Customer Relationship Management functions provide for a single repository of customer information and history, closely linked with other Oracle E-Business Suite products. One of those products that is closely used with the Customer Relationship Management product is the Service Management application, centralizing telephony, scheduling, repairs, emails, field service, service contracts and spare management to ensure your customer service department is equipped to handle any situation. The Financial Management application uses world-class processes to give greater insight to your company's finances and provide the information needed to navigate the complicated financial landscape. With Human Capital Management, HR is organized, tracked, and presented in an accurate, robust reporting system that can be used to increase performance and lower costs. Advanced Procurement and Supply Chain Management family of applications in Oracle E-Business Suite work together to ensure your supplier relationships are utilized to their fullest and supply chain logistics are run at peak efficiency. The Value chain planning aspect of Oracle's E-Business Suite is built on a common Oracle eCommerce foundation designed to facilitate integration with JD Edwards EnterpriseOne. Rounding out the logistics aspects of Oracle E-Business Suite is the Value Chain Execution application, which brings your Transportation Management, Warehouse Management, Mobile Supply chain, Landed Cost Management, Global Trade Management and Inventory management into one convenient package. Automation & Efficiency What Does the Oracle E-Business Suite integration Provide? When organizations assess the benefits of an ERP integration to their ecommerce website, there are several key factors to consider. Below, is an outline of recommended considerations and steps to complete: Security This is always a major concern for two-way integrations. ecommerce platforms and public facing storefronts typically have complex security constraints. Clarity has developed a middle ware layer called Clarity Connect that allows customers to securely push data to the Clarity Connect middleware that interfaces with Oracle E-Business Suite APIs. This allows data to go past the company firewalls, and isolate the data that needs to be sent and received from the public facing storefront. Clarity connect dramatically reduces the surface area for a potential security issue and creates an intermediate clearinghouse confirming data is securely pushed and pulled between the internal ERP platform and the external ecommerce storefront. Shipping & Freight Due to the nature of Clarity's past projects we have extensive experience with not just the standard UPS, USPS, FedEx, DHL and other standard carrier integrations for shipping costs and package tracking and returns but we also specialize in helping setup and configure the pick list and label printing, scanning and implementation of the physical packing stations and picking process to improve internal workflows as well. In addition to being able to provide support for the actual order management and processing of orders for different carriers we also specialize in working with LTL freight carriers to automate the quotes, pricing, bill of lading setup and processing, obtaining customer specific pricing, and dynamically providing freight shipment status as well. integrations to Line of Business Applications Most mid to large sized businesses integrate several, if not dozens, of LOB applications to streamline their workflows and get the data where it needs to be. Some clients prefer a simple web interface for their sales team, such as a CRM or custom sales tool. This allows sales team members to focus just on their quotes and orders. In addition to Oracle E-Business Suite and other ecommerce integrations, Clarity offers full customization capabilities to tightly integrate other LOB applications such as order fulfillment tools, support and ticketing tools, CRM and service tools, email and newsletter/marketing applications, etc. Imagine the sales insight your team would have if they were notified if a client hadn't logged in for more than 90 days, if another client was purchasing 150% more than their normal monthly purchases, and hundreds of other scenarios.