Working with either Dynamics GP, Dynamics 365 or Dynamics CRM will require the services of a programmer. A programmer can customize the interface and the data collection so that it fits the needs of the company that installs it on their websites. This is an enormously flexible line of software that is proven to offer the level of service that it promises. The fact that it is integrated with Microsoft Office also makes it enormously useful to organizations that are already invested in that line of software. All of this together makes these programs a natural choice for eCommerce businesses that want to improve their financial tracking and their customer service on their websites.