eCommerce Integrations with HIPAA Mobile Apps

How HIPAA Medical App Integrations Can Pay Off

Make the eCommerce Aspect Easy

What’s the most efficient way to get patients to pay outstanding bills? Make it as easy as possible for them. A HIPAA mobile app can help. 

Even opening an envelope, tearing out and writing a check, finding a stamp, and dropping it by the post box can be that “one more thing” in someone’s day that makes them ignore a bill for months. Similar problems can present themselves if your billing system is separate from the patient portal; the patient who remembers their password to get test results won’t care if they forget the password for the HIPAA-compliant medical billing software. 

That’s where patient portal development in. Portals can bring together every aspect of your eCommerce business—an “omnichannel” approach—whether each piece of software was implemented at the same time or many years apart. It doesn’t matter what company made the software, we can pull it all together for a seamless patient experience. That experience is true from a functional as well as a design perspective. 

Think of this: If the “pay your bill” button is just as easy to click as the “see test results” button, you’ve reduced the barrier to entry. This is true whether they’re using your HIPAA-compliant website or a healthcare app. Having eCommerce billing behind a patient portal also makes it easier to send billing reminders from a single, trusted source.

Portals and Financial Data

Fortunately, the same PHI data security that goes into HIPAA-compliant website design and patient portals is also helping protect any financial data — such as credit card information — that clients trust you with. Integrating your multiple platforms behind one portal, including HIPAA-compliant websites and mobile applications, can tackle both problems in one fell swoop. 

Even better, such a portal can add another layer of security to protect any data you put behind it. Does HR need a secure place to keep employee personal records? Are you keeping confidential payment information for suppliers, partners, and clients? The best medical apps for patients can bring all this data togetgher in one place and make it more secure than ever before. 

Patient Care Includes Securing PHI Data Security

Patients are trusting you with their health, but they’re also trusting you with their information. They don’t want their one-week cold to become a years-long headache due to a HIPAA app with subpar security. They will hold you accountable; losing patients can prove disastrous to any medical business. 

HIPAA compliance must also be taken into consideration. The HIPAA law states that each covered entity is responsible for providing a solution to keep patient PHI (EMR/EHR) safe. If you don’t take steps to secure both your HIPAA-compliant phone app and website, it’s likely that your security isn’t going to stop a data breach.