Who It Affects
Step One: Understand What to Fix
Most companies start with a small internal sales team, and as their business grows and expands, so does their need to place a sales presence in remote areas. Many times that's done through building a channel, whether remote sales people or a partner network.
However you've done it, every member of your sales team, including the sales portal, has unique needs to help drive and close business. A comprehensive and robust sales portal can be the single best investment your company can make to help drive and close business.
The first step in deciding what's needed in a portal is to evaluate and document the needs of the individual groups within the sales organization. Let's look at the teams: