Sage ERP

Compliant Managing Compliance Issues

Red tape is a common business complaint, but red tape can form a Gordian knot when companies must deal with regulations and compliance issues from multiple countries and jurisdictions. Keeping on top of financial accounting, HIPAA compliance, data security, and product traceability can become an administrative nightmare unless all the compliance tools used are integrated into the company's strategic business operations.

Strategic Supporting Strategic Decision-Making

Real-time, verified data is crucial when making important business decisions. Mistakes in estimates or supplier timetables could throw off production dates, leading to dissatisfaction and complaints. Third-party BI is used to make critical long-term decisions. Integrated systems standardize how all data is verified and deployed to prevent mistakes. Custom dashboards allow users to compare year-to-year figures, analyze intelligence, and make accurate forecasts.

Automation Administering Across Multiple Sales and Marketing Platforms

B2B companies can market their products today in their own marketplaces. Managing sales from multiple stores, platforms, trade shows, and outside sales staff can be extremely complex—especially for upgrading inventory, calculating commissions, and entering figures to calculate profit. Automated processes share information everywhere in real time for accurate updates. Clarity Connect™ provides these essential integrations for an eCommerce software to these other endpoints.

Security Strengthening Platform Security

It’s important that customer access to back-office software doesn’t open gaps in security. Integrating Sage ERP business applications into the API layer creates a boundary between incoming and outgoing information. This addresses security concerns while allowing authorized usage and sharing between databases. Advanced user permissions in the Sage ERP system and a robust integration platform can better address these security issues when authorizing access to key information.

Detailed Creating Custom Reports and Focused Management Dashboards

Customers, resellers, distributors, and business partners can manage complex ordering and reordering from proprietary dashboards to simplify and accelerate these processes. Clients can access company databases to order custom reports about their order history, invoices, quote submissions, product lines, supply chains, and other key areas. Clarity eCommerce Framework™ also comes with a built-in license for an SQL report and dashboard builder so you can add and customize reports to help gain insight into your business. Company transparency extends to internal staff members, who can follow what customers are doing in real time and intercede when necessary.

Convenient Automating Customer Self-Service

Perhaps the most important factor for B2B companies in today’s socially connected environment is the ability to deliver outstanding user experiences. Customers increasingly demand greater self-service options and the ability to manage their accounts online 24/7. Automated self-service options integrated with your eCommerce and Sage ERP back office can offer currencies and exchange rates for global customers, translate content into multiple languages, and consolidate orders from multiple shipping addresses. To present this to your end users, you must have a robust solution, such as Clarity eCommerce Framework™, that provides a user account address book, split orders, and split shipping.

24/7 Accessibility Fostering 24/7 Accessibility on All Computing Devices

Mobile accessibility has become increasingly important in today’s business environment. Customers now place orders on their smartphones while commuting on subways or taxis to their next appointments. In 2021, nearly 73 percent of eCommerce sales are made from a mobile device [1]. Android, iOS, and Windows operating systems use customized dashboards that update in real time to keep critical information available no matter the location or device being used. Mobile dashboards might be pared down slightly from the full web version seen on a computer, but they still offer useful functionality for both customers and in-house staff alike. Therefore, robust marketplace software should be fully mobile responsive.

Streamline Streamlining Order Placement and Fulfillment

Customers can get recommendations about what to order based on their product views, past orders, top sellers, and browsing histories. This can simplify placing an order, which increases customer satisfaction and conversions. Automated information leads to faster order fulfillment and more accurate processing. Customers can consult real-time inventory and restocking information when placing split and ongoing orders. Invoices generate automatically, and they can incorporate special incentives, prices from quotes and specialized pricing tiers, and automated calculations of shipping and taxes. Furthermore, reordering is made simple with shopping and wish lists.

Innovative Enabling Customized Quotes and Product Design

Customers can adapt products to their needs, choose from different manufacturing options, and request individualized price quotes—all with the self-service options from Clarity eCommerce Framework™. The marketplace and business applications must be fully integrated so that the right person can approve the quote and the production department can receive the order. A customized eCommerce software can construct and modify new items for customers, recommend suggested prices, forward orders for approval, and send approved items to production and procurement departments.