Including Patient Insurance & Care Providers

Medical billing portals can be configured to also incorporate insurance information, in addition to general billing capabilities. One of the opportunities within medical billing is the ability to incorporate insurance so that charges are properly tied back to the insurance provider. The successful application of this function depends heavily on the nature of the medical billing portal.

In cases where it’s applicable, the end user will be able to correct or adjust details of their insurance plan. This is quite helpful as the proper coverage, in respect to the delivered medical care, can be represented accurately in the insurance policy. It's also possible to incorporate logic which allows the patient or end user to contact the organization through the medical billing portal. This is especially useful when there’s an issue, dispute, or similar situation that the patient is working through with the insurance company.

Customizing The User Experience

The portal has the potential to incorporate branding, styling, and contact information that reflect the actual caregiver organization. Additionally, we might want to incorporate privacy policy, terms and conditions, or any kind of dispute process information. Under this concept, we can streamline the medical billing portal operation and render it very customer friendly for the patients.

On some occasions, there'll be other forms that we want the patient to be able to complete through the portal. Those might include options to apply for services related to Medicare or Medicaid, for which application wasn’t available through traditional means at the doctor's office. Another instance may be a patient who is currently experiencing some sort of special circumstance they’d like to submit for consideration.

All those occurrences might be best handled collectively with forms or inputs, which allow the patient to be able to customize and cater the particular information they're sharing. User input will reflect the fact of a potential special needs circumstance, or perhaps changes in their ability to pay in a timely manner. Logged unforeseeable events will lead to potential solutions, like a hardship application or negotiation of some reasonable payment timeline.

Sequentially, special circumstances do arise and it’s beneficial to automate that process in the best possible way. The medical billing portal—which also double as patient-doctor portals—can successfully cover the need for patient communication and collaboration with any of the parties (doctor's office, caregiver organization, insurance company), aiding with dispute resolution.

• Medical Billing Portal Overview
• Medical Billing HIPAA Compliance & Regulations
• Meet PHI Data Regulations with Data Tokenization
• HIPAA-Compliant Billing Software
• Portal Security and Penetration Testing Best Practices
• HIPAA-Compliant Database Software
• Sensitive Information Access Levels & Protection
• Administrative Security Measures Best Practices
• HIPAA-Compliant Web Hosting
• Secure Email Communication and Data Privacy
• Including Patient Insurance Providers and Physicians
• Integration Options for Medical Billing Portals