Choosing the right CRM system to fit your needs is a large component of your overall business strategy. Two of the most popular CRM systems are Salesforce and Microsoft Dynamics 2011
. Below is an overview of how these two powerful CRM systems compare.
Salesforce Pros and Cons
Salesforce is the leading CRM system, and as such, there are a variety of resources and a vast support network for the product. It is also easy-to-use and quite scalable. However, it is weak in vertical functionality and there are few vertical add-ons for the product. The system is also weak in eCommerce and marketing solutions.
MS Dynamics 2011 Pros and Cons
MS Dynamics 2011 provides for a range of deployment options, including on premise, SaaS, or hybrid. It is easy to configure and highly customizable. Additionally, there are a wide variety of vertical solution partners, and MS Dynamics 2011 integrates fully into Microsoft Office products. These are just a few of the key differentiators that indicate MS Dynamics 2011’s advanced functionality as a fully integrated CRM solution.
Because of Microsoft Dynamics CRM 2011’s advanced functionality, fast run-time, impressive capacity for customization, and full integration with all your office products, Clarity recommends Microsoft Dynamics CRM 2011.
There are a number of reasons Salesforce remains popular as a CRM system, and developers’ familiarity with the program make it a safe option. However, because of Microsoft Dynamics CRM 2011’s advanced functionality, fast run-time, impressive capacity for customization, and full integration with all your office products, Clarity recommends Microsoft Dynamics CRM 2011. The price, too—about half of Salesforce—makes it a valuable competitor.
While we can work with any CRM system, as a Microsoft Certified Partner we have special knowledge of Microsoft CRM products. If you have other questions about integrating MS Dynamics 2011 CRM into your business, contact us today.
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