Magento and Epicor Eagle Integration

Epicor Eagle integration with Magento eCommerce allows you to provide individualized and personalized interactions to your customers. Setting up the right infrastructure for this integration is necessary. It is crucial because if you do not get the architecture and the integration tools correct, then the entire integration process will be unreliable. The Epicor Eagle system offers multiple types of integration. One of the most common though is the EDI or flat file integration. It needs to be turned on and required licensing. You can coordinate with the Epicor Eagle team and determine the licensing options you have currently. If you already have the licensing, we recommend coordinating with the Epicor Eagle team to properly configure the infrastructure. It will allow the integration to run reliably, securely, and at scale. Moving on to the Magento side of things, the Magento web API framework is a REST-based protocol. It is very robust, but it does require a particular configuration to enable reliability at scale, redundancy, and security.

Therefore, we recommend collaborating with a partner who has worked with both Epicor Eagle and Magento web API. An experienced partner will be able to determine all the different scenarios and options available.

Advanced Business Logic and Workflows

One of the core components of the Epicor Eagle to Magento eCommerce integration is the business logic you have in place. It should be something that works best for both the business and the end-user. Your integration should be based on your business logic rather than the other way around. Do not let the limitations of your integration options dictate how you run your business. Therefore, the integration platform you choose should be able to adapt to your business instead of having your business adapt to it.

You can leverage a queue-based persistent task engine or a discrete integration capability for each integration. So every integration you complete will have its own logic and scheduling. It will ensure all the tests will run depending on the different schedules and logic of each integration.

Each of these tests will map one or multiple entities. It can include core entities and fields, as well as custom ones, and any associated business logic and data transformations.

Now it is typically best to start this at a relatively simple level and then continue to improve as you go. So we also recommend choosing a system that is simple to change, update, and test. However, most enterprise-level systems generally have this kind of queue-based model or orchestrator engine.

Flat File Integration

Epicor Eagle allows integration to most of, if not all of its core entities, depending on the type of integration. Within the standard integration capability, it offers a lot of advanced options. Their documentation can be somewhat sparse, but you can leverage the Epicor Eagle if you are working with the right partner.

A flat file EDI integration can get all the core data that your business needs from Epicor Eagle. This can include but is not limited to products and categories, attributes, and associations, all the pricing and inventory data, as well as inventory location information. The data is pushed from Epicor Eagle into Magento eCommerce through the integration.

Inside of Magento eCommerce, you may want to enhance the data that came from Epicor Eagle. You can add more advanced meta information, marketing information, imagery, categorizations, custom fields, et cetera.

We recommend that you work with a partner who knows how to set up automatic updates only for the required fields, from Epicor Eagle into Magento and vice versa. For example, if you have updates inside of Epicor Eagle for a particular product, it makes sense to bring them into Magneto so the data is visible to the end-users. However, you do not want to override advanced meta-information with less helpful information from Epicor. Therefore, there needs to be some intelligence around what fields come from Epicor when there is an update. So we strongly encourage you to ensure that your connector offers this capability.

Another thing you want to look for is the ability to intelligently leverage one way or two-way integrations.

In addition to product and category data, we also recommend integrating customer and account data. This includes addresses and contacts, pricing levels, customer-specific pricing, tax levels, credit limits per location, any tax exemption, purchase history, etc. Ultimately, your system should be able to process order and payment information from Magento eCommerce into Epicor Eagle.

All this data needs to go from Magento into Epicor Eagle in a very reliable and intelligent way. So the end customer can get a very seamless experience without you having to scale up your costs.

In order to do this, we might have to work closely with you to set up business logic based on the users that are in Magento. So they get their pricing based on the associated account or system.

Shipments and status information that is getting updated in Epicor Eagle also needs to be directed to Magento so that users can see their order status.

Clarity Magento Integration Experts

We encourage you to select a partner who can cater to advanced business logic with the Magento eCommerce integration and Epicor Eagle. If you have any more questions related to this topic, we encourage you to reach out to our experienced team. The Clarity team has a very friendly and knowledgeable sales and business development staff. They can provide a complimentary analysis. We certainly look forward to answering your questions and talking with you about your upcoming Epicor and Magento integration project.

We also encourage you to go through the resources below. They have helpful information that covers other topics related to Epicor and Magento integration, some of which can be helpful for your project. If there are topics that you do not see below, you are welcome to click on the ask the expert link. Our team will be happy to provide a technical response to any questions that you may have regarding those topics.

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