Virtually any information that's associated with a product inside of Sage X3 is accessible, but the functionality doesn’t stop here. It’s often desirable to integrate with customers and be able to present related customer data, such as the
- Past orders
- Pricing levels
- Agreements to purchase
- Tax details
- Multiple locations, including billing and shipping addresses
- Contacts within the customer record
Generally speaking, any association with that particular customer can be communicated among systems. We could pull orders which haven’t been paid, so that the actual payment can be made inside of the WooCommerce application. We can even pull all orders, including past orders before the connector was set up and configured, with all their associated data, including the line
items. In other words, we can also reach any kind of taxes, tax rates, discounts, shipping items, and all of their related attributes. It's quite possible to pull in data around applied refunds or discounts with their respective information
and the list goes on. If any of the aforementioned data originates from Sage X3, then it can be successfully pulled and integrated with your WooCommerce platform.
Another option that a lot of our clients have selected is to pull in custom entities that they've created, such as service requests, or possibly other entities that are part of a service business. Sometimes there are specific variations of
the product concept, where different associated entities were created and special workflows were generated around those. In this case, we can definitely incorporate custom scripting within Sage X3 to read the data appropriately and proceed
with the integration.