Bundles
Verticals
Globally
Supported
Timeline
Why SYSPRO customers add Payment Hub, and what changes when they do
SYSPRO occupies a distinct position in the mid-market ERP market, the industry-built ERP designed specifically for manufacturers and distributors, with thousands of customers in 60+ countries and 40+ years of last-mile, industry-specific functionality. Recognized as a Microsoft Gold partner. The brochure positioning is direct: "SYSPRO's leading-edge ERP technology has provided manufacturers and distributors with one flexible, easy-to-learn solution." Available on-premise (customer-managed), SYSPRO Cloud (Microsoft Azure IaaS, single-tenant, monthly subscription), or hybrid.
SYSPRO's signature architectural commitment is industry depth combined with deployment flexibility. Where Sage 100 / Sage 300 anchor on generic SMB / mid-market and SAP Business One / SAP Business ByDesign serve broader business types, SYSPRO anchors specifically on the manufacturer and distributor, with last-mile, industry-specific functionality for seven named industry verticals (Automotive Parts and Accessories, Electronics, Food and Beverage, Metal Fabrication, Industrial Machinery and Equipment, Packaging, Plastics and Rubber). The platform is modular, with five solution bundles (System Foundation, Finance, Distribution, Manufacturing, Technologies), customers pay only for what they need and add functionality as they grow. SYSPRO 8 2024 (the current annual release) brings Embedded Analytics, the OData Connector for modern REST integration, the Tax Connector for tax-calculation provider integration, and continued evolution of the Avanti web interface and Espresso mobile platform.
The gap, common across multi-Company SYSPRO installations, is channel-partner-supplied PSP add-on sprawl on the payment-acceptance side. SYSPRO's go-to-market is primarily through a strong channel partner network responsible for local implementation and support. Partners deliver most payment-side integrations as channel-partner-supplied PSP add-ons (each typically tied to a specific gateway: Authorize.Net, Global Payments, Worldpay, regional acquirers). For multi-Company SYSPRO customers, common in manufacturing and distribution where customers run 3–25 Companies for legal-entity separation, the result is integration multiplicity: customers commonly end up with multiple PSP add-ons running in parallel (one per partner / region), each with its own configuration, dunning ladder, L3 logic. Payment Hub fills this gap through SYSPRO's published e.net Solutions / OData Connector / Workflow integration paths, gateway- and processor-agnostic, 19+ gateway choices behind one consistent integration, with per-Company / per-Currency / per-Warehouse routing matching SYSPRO's multi-Company architecture.
The five SYSPRO 8 2024 solution bundles, all served by Payment Hub
SYSPRO 8 2024 organizes functionality across five solution bundles: System Foundation, Finance, Distribution, Manufacturing, and Technologies. Each has different payment characteristics. Payment Hub adapts to each.
System Foundation
Platform foundation Payment Hub plugs into. System Administrator, Connected Systems Manager (the e.net API framework), Embedded Analytics, Reporting Services, plus Document Flow Manager and Workflow add-ons.
Finance
Primary surface for Payment Hub. AR (customer invoicing &. Collections), AP, Cash Book, EFT, General Ledger (multi-currency, multi-company), Inventory Management. Plus Assets Register and EFT Interface (NACHA) add-ons.
Distribution
Drives the order-to-cash flow. Sales Orders, Counter Sales, Sales Analysis, Request for Quotation, Purchase Orders. Plus RTS, RMA, Landed Cost Tracking, Inventory Forecasting/Optimization, Lot Traceability, Blanket Sales Orders &, Releases.
Manufacturing
Drives manufacturing-specific patterns. Work In Progress, Factory Documentation, Bill of Materials, Product Configurator, Quotations &, Estimating. Plus MRP, Projects &. Contracts, Engineering Change Control, MOM, Quality Management.
Technologies
Integration tier Payment Hub uses. Document Services, Espresso (mobile), Tax Connector (tax-calculation provider integration), and OData Connector (REST-style integration via the Open Data Protocol).
Each bundle drives a distinct Payment Hub fit. System Foundation provides the platform, Connected Systems Manager (the e.net Business Objects framework) is Payment Hub's primary integration path. Embedded Analytics consumes Payment Hub events. Workflow rules fire on Payment Hub-driven postings. Finance is the primary cash-application surface, AR Receipt creation, Cash Book entries, GL impact, EFT for NACHA / SEPA scenarios. Distribution drives the order-to-cash flow, Sales Orders, Counter Sales (for retail-floor scenarios), Purchase Orders, Lot Traceability for batch-aware refunds. Manufacturing drives manufacturing patterns, BOM-driven deposits, Work In Progress milestone billing, Production Order completion captures, Projects &. Contracts billing, MOM event-driven patterns. Technologies is the integration tier, Payment Hub uses the OData Connector for modern REST scenarios alongside e.net for transactional posting. Tax Connector provides the tax data Payment Hub needs for L3 enrichment. Espresso mobile transactions get Payment Hub coverage for shop-floor / counter-sale / mobile order entry.
The seven SYSPRO industry-built verticals, all served by Payment Hub
SYSPRO's brochure names seven industry-built verticals where the platform delivers last-mile, industry-specific functionality. Each has distinct payment characteristics. Payment Hub adapts to each.
Each industry-built vertical has a distinct typical Payment Hub fit. Automotive Parts and Accessories customers running B2B distribution to Tier-1 / Tier-2 supply chains drive substantial commercial-card volume. Lot Traceability for serialized parts. Electronics customers run high-volume order-to-cash with serial-number traceability. B2C and B2B mix. Substantial Counter Sales activity for component distribution. Food and Beverage customers drive recall-aware Lot Traceability, payment-flows that connect to specific batches, ensuring refund traceability when batch-level recalls occur, FDA-compliance overlay. Metal Fabrication customers drive custom-fabrication project-billing. BOM-driven deposits at order entry. Milestone billing on Work In Progress events. Industrial Machinery and Equipment customers drive heavy-equipment milestone billing, deposit at order, progress payments at production-status events, final at installation/commissioning sign-off, Projects &, Contracts integration. Packaging customers drive high-volume converter / container manufacturing flows. Plastics and Rubber customers drive mold-based / process-based manufacturing patterns with material-recovery and rejection tracking.
SYSPRO engagement options and Cloud, "ERP Your Way"
SYSPRO's brochure positions the platform as "ERP Your Way", three engagement options for users (Avanti web, Espresso mobile, Windows Client) plus three deployment options (on-premise, SYSPRO Cloud on Azure, hybrid), plus modern collaboration capabilities (Ken the Bot digital assistant, SYSPRO Harmony social ERP, MOM for Industry 4.0).
The "ERP Your Way" framing has implications for Payment Hub. SYSPRO Avanti web interface: Payment Hub's customer-facing payment surfaces align with Avanti's fluid responsive design language. Embedded portal experiences inside SYSPRO Avanti customer portals look native, with the same familiar SYSPRO experience. SYSPRO Espresso mobile: Espresso-driven mobile transactions (counter-sales at retail outlets, mobile order entry by sales reps in the field, warehouse-floor cash receipts) get appropriate Payment Hub coverage with offline-capable transaction queueing. Windows Client: Payment Hub-driven cash receipts appear in standard transactions like AR Receipt Entry without disrupting the familiar interface decades of SYSPRO users have known. Three deployment options: Payment Hub feature set is identical across on-premise, SYSPRO Cloud on Azure (IaaS, single-tenant), and hybrid. The integration code is the same. Modern capabilities: Ken the Bot can answer payment-related queries (account balance, recent payments, dispute status) by querying Payment Hub via the OData Connector. Harmony Social ERP surfaces Payment Hub events in collaboration streams. MOM-driven shop-floor events feed Payment Hub for milestone-based captures. Embedded Analytics consumes payment KPIs alongside operational ones.
SYSPRO module map, all touched by Payment Hub
SYSPRO's modular architecture spans the five solution bundles. Payment Hub integrates across the modules. Primary touch points are Finance and Distribution. Supporting touch points across the rest.
Finance Bundle
Distribution Bundle
Manufacturing Bundle
System Foundation Bundle
Technologies Bundle
Engagement &, Modern Capabilities
The integration touches every bundle. Finance Bundle is the primary surface, every Payment Hub-driven AR Receipt creation, Cash Book posting, EFT processing flows here, with full multi-Company / multi-Currency context through SYSPRO's General Ledger. Distribution Bundle drives the order-to-cash flow, Sales Orders, Counter Sales (for retail-floor card-present scenarios), Lot Traceability for batch-aware cash application. Manufacturing Bundle drives manufacturing patterns, Work In Progress milestone events, BOM-driven deposits, Production Order completion captures, Projects &. Contracts billing, MOM-driven shop-floor events for partial-shipment captures. System Foundation Bundle provides the integration platform, Connected Systems Manager (the e.net Business Objects framework) is the primary path. Workflow rules fire on Payment Hub-driven postings. Embedded Analytics consumes payment events. Document Flow Manager handles document automation. Technologies Bundle provides the modern integration tier, OData Connector for REST-style integration, Tax Connector for tax-data flow into L3 enrichment, Espresso for mobile transactions. Engagement &, Modern Capabilities: Avanti / Espresso / Windows Client all see Payment Hub-driven transactions correctly. Ken the Bot can answer payment queries. Harmony surfaces payment events in collaboration. SAP Crystal Reports renders payment-aware reports.
Payment Hub vs SYSPRO's channel-partner-supplied PSP add-ons, orchestration vs sprawl
SYSPRO's go-to-market is primarily through a strong channel partner network responsible for local implementation and support. Most payment-side integrations come as channel-partner-supplied PSP add-ons. They work for single-gateway scenarios. As multi-Company SYSPRO customers grow, integration multiplicity becomes the constraint. Payment Hub is the orchestration alternative.
| Capability | Channel-Partner-Supplied PSP Add-Ons | Payment Hub on SYSPRO |
|---|---|---|
| Gateway / processor choice | ● Per-gateway add-on per channel partner. Multiple add-ons across regions / Companies | ● 19+ gateways behind one e.net Solutions / OData integration (Worldpay, Adyen, Fortis, PayTrace, Stripe, Authorize.Net, NMI, USAePay, plus regional acquirers) |
| e.net Solutions / Cash Book integration | ● Native, PSP add-on creates AR Receipt | ● Same, Payment Hub creates AR Receipt via e.net Business Objects with full Cash Book / GL impact |
| Multi-Company / multi-Currency routing | ● Per-Company PSP add-on setup. Sprawl scales with Company count | ● Single routing matrix across all Companies. Per-Company / per-Currency / per-Warehouse with different MIDs / surcharging |
| Level III interchange enrichment | ● Not auto-enriched in standard PSP add-ons | ● Auto-enriched from Sales Order Detail / AR Invoice Detail / Production Order / Project &. Contract line records, 20+ fields per transaction |
| Tax Connector integration for L3 tax data | ● Per-PSP tax handling varies | ● Native, pulls accurate sales tax from SYSPRO Tax Connector for L3 enrichment, multi-jurisdiction compliance automatic |
| OData Connector compatibility | ● Older PSP add-ons predate OData Connector | ● Uses OData Connector for read-heavy / analytical scenarios alongside e.net for transactional posting |
| SYSPRO Avanti / Espresso UX alignment | ● Per-PSP customer portal, varies in design | ● Modern customer portal aligned with SYSPRO Avanti web design language, Espresso-friendly mobile flows |
| Lot Traceability-aware refunds | ● Not native to PSP add-ons | ● Refunds traceable to specific lots via SYSPRO Lot Traceability, critical for Food &, Beverage recall scenarios |
| Multi-invoice / multi-Company consolidation | ● Per-invoice flow per PSP add-on | ● Batch pay across multiple invoices, multiple Companies, multiple currencies, single capture, line-level AR Receipts |
| Surcharging / convenience fees | ● Not native | ● Compliant surcharging engine (per-state, per-country, per-card-brand, per-merchant, auto-disabled where illegal) |
| Embedded Analytics payment KPIs | ● Per-PSP reporting, not unified | ● Unified payment KPIs surface in SYSPRO Embedded Analytics dashboards alongside operational KPIs |
| Workflow Services &, e.net respect | ● Native, PSP fires SYSPRO events | ● Same, Payment Hub-driven postings via e.net fire Workflow / approval rules / electronic signatures normally |
The Missing LinkBetween Paymentsand Your ERP
Clarity Payment Hub closes that gap, connecting your orders, invoices, and payment channels into one flow.
Speak to a Platform ArchitectHow the integration works, e.net Solutions + OData Connector + Workflow + Document Flow Manager
Payment Hub plugs into SYSPRO through the platform's published integration paths. e.net Solutions / Connected Systems Manager (the e.net Business Objects framework) for transactional posting. OData Connector for modern REST-style / analytical scenarios. Document Flow Manager for electronic-document automation. Workflow Services for configurable business-process automation. No customizations bypassed, SYSPRO business rules and security integrity preserved. Eight features that come online when SYSPRO gets Payment Hub:
e.net Solutions / Connected Systems Manager
The e.net Business Objects framework, SYSPRO's foundational API platform that maintains business rules and security integrity. Primary path for transactional scenarios, AR Receipt creation, Cash Book entries, GL posting, customer master operations. Authentication via SYSPRO operator logins.
OData Connector for modern integration
Modern REST-style integration via the Open Data Protocol. Used for read-heavy / analytical scenarios, customer master lookups, AR aging queries, real-time inventory checks during customer-portal payment flows, Embedded Analytics-ready data exposure. Coexists with e.net Solutions for transactional posting.
Document Flow Manager &, Workflow Services
Document Flow Manager simplifies electronic-document management and routing with workflow integration. Workflow Services automates configurable, version-controlled business processes. Payment Hub uses both for document-aware payment scenarios and approval workflows on refunds / credit memos.
Level III auto-enrichment with Tax Connector
Pulls 20+ required L3 fields from SYSPRO Sales Order Detail, AR Invoice Detail, Production Order line records, and Project &, Contract line records. Tax data flows in cleanly via the SYSPRO Tax Connector (tax-calculation provider integration). Mid-market customers recover $75K-$1M+/yr.
Multi-Company / multi-Warehouse routing
Each SYSPRO Company gets its own gateway / merchant account / settlement bank / currency / surcharging policy / compliance overlay. Each Warehouse can route per-location MIDs for shipment-triggered captures. Routing decisions on Company + Warehouse fields. Scales to 25+ Companies.
Lot Traceability-aware refund processing
For Food &, Beverage and other recall-sensitive industries: refunds traceable to specific lots via SYSPRO Lot Traceability. Critical for FDA recall scenarios where refund-flow visibility per affected lot is regulatory-required. Connects payment events to specific batch genealogy.
Manufacturing Bundle integration (BOM, WIP, MOM)
Subscribes to SYSPRO Bill of Materials, Work In Progress, MOM, and Projects &, Contracts events. BOM-driven deposits at order entry. Milestone billing on WIP status events. Production Order completion captures. Project &, Contract milestone billing for custom-engineered work.
Embedded Analytics payment KPI publishing
Payment events publish into SYSPRO as first-class data points. Embedded Analytics dashboards surface payment KPIs alongside operational KPIs in the SYSPRO Avanti workspace: days-sales-outstanding, payment-method mix, dispute rate, retry success, surcharge yield, L3 yield.
The integration workflow, a custom metal fabricator on SYSPRO across 8 plants in 3 countries, end to end
Walk through one realistic SYSPRO scenario. Cascade Metal Industries, a $145M custom metal fabrication and precision-machining company headquartered in Cleveland, Ohio with 8 plants across the US (Cleveland HQ + Pittsburgh, Detroit, Buffalo, Charlotte), Canada (Toronto, Winnipeg), and Mexico (Monterrey). 480 employees. SYSPRO 8 customer since 2015 (came off legacy QuickBooks Enterprise + spreadsheets when they hit $40M revenue and added the second plant). Industry vertical: Metal Fabrication. Heavy use across all 5 SYSPRO solution bundles, Manufacturing Bundle (Bill of Materials, Work In Progress, Quotations &. Estimating, MOM), Distribution Bundle (Sales Orders, Counter Sales for parts-counter, RMA, Lot Traceability), Finance Bundle (AR, Cash Book, EFT), System Foundation (Connected Systems Manager, Embedded Analytics, Workflow), Technologies (OData Connector, Tax Connector, Espresso). 4 Companies in SYSPRO (one per legal entity: US, Canada, Mexico, Holdings). Multi-currency: USD primary, plus CAD, MXN. Currently uses one channel-partner-supplied Authorize.Net add-on (deployed 2017 by their original SYSPRO implementation partner) plus a separate Worldpay Canadian add-on (added 2020 when they expanded to Toronto). Eight steps showing how Payment Hub modernizes and consolidates.
Custom-fabrication order, $385K USD precision-machined-component package from a Tier-1 industrial customer
Cascade's Cleveland HQ sales team takes a $385,000 USD order from one of their largest Tier-1 industrial customers (heavy-equipment OEM): 18 line items including custom-fabricated steel weldments, precision-machined components, and assembly services. SYSPRO creates Sales Order in Company 01-Cascade-US, Currency=USD, Warehouse=CLE-Main. Quotations &, Estimating module had run the original quote 2 weeks prior. Bill of Materials sets up the kit-assembly structure for 4 of the 18 line items (custom weldments are kit-assembled per BOM). Projects &, Contracts opens a project record for the multi-week production schedule. Lot Traceability tracks the steel coil source for QC/audit purposes.
SO-US-2026-04217 · USD 385,000Co=01-Cascade-US · WH=CLE-Main18 lines · 4 BOM kitsBOM-driven 30% deposit at order entry, customer AP authorizes via Visa Purchasing card ($115,500)
Cascade's standard custom-fabrication policy: 30% deposit at order entry on any project >$50K with kit-assembled BOM components. SYSPRO Bill of Materials calculates the BOM-portion deposit: $385,000 × 30% = $115,500 deposit due at order. Payment Hub catches the BOM-driven deposit-required event via Connected Systems Manager (e.net) subscription. Sends a payment link to Tier-1 customer's AP team via the embedded customer portal (replacing the old Authorize.Net-driven portal that previously existed). Customer AP authorizes via stored Visa Purchasing card on file from prior orders (their procurement cards run through Cascade's Worldpay US merchant account, not the legacy Authorize.Net).
BOM-driven deposit · 30%$115,500 depositVisa PurchasingL3 enrichment + Company routing, 18 line items, USD capture, Worldpay US (replacing legacy Authorize.Net)
L3 enrichment fires from the 18 Sales Order line items in SYSPRO. Tax data flows in cleanly via the SYSPRO Tax Connector (Ohio sales tax. Tax-exempt for resale where applicable). All 22 L3 fields packaged. Routing matrix: Co=01-Cascade-US, Country=US, Currency=USD → Worldpay US merchant account (Cascade replaced the legacy channel-partner-supplied Authorize.Net add-on with Worldpay for North American operations as part of the consolidation), USD capture, settlement to Cascade's KeyBank USD account. Capture posts at large-ticket commercial-card interchange. L3 savings on this single deposit transaction: ~$340.
Worldpay US · USD · KeyBankTax Connector → L3L3 saved $340AR Receipt creation via e.net Solutions, Cash Book posting. Workflow rules fire correctly
Capture confirms at Worldpay. Payment Hub creates AR Receipt in SYSPRO via Connected Systems Manager (e.net Business Objects): $115,500 against deposit AR Invoice INV-DEP-04217, Worldpay reference attached, Co=01-Cascade-US set. Cash Book entry posts. GL impact lands on Cascade's standard chart of accounts (debit cash, credit deposit AR clearing). Cascade's existing Workflow rule on AR Receipt creation fires (Workflow Services notifies Project Manager that deposit landed and steel-coil procurement can proceed). Embedded Analytics dashboards refresh. Days-sales-outstanding metric updates in the Avanti workspace.
AR Receipt via e.netCash Book + GL postedWorkflow rules fireProduction with Work In Progress + Lot Traceability, milestone billing on WIP completion events
Cleveland plant runs Production Orders for the 18 line items across 6 work centers (cutting, welding, machining, assembly, finishing, QC). SYSPRO Work In Progress tracks each Production Order through completion. MOM (Manufacturing Operations Management) provides shop-floor visibility. Lot Traceability records the steel-coil source for each weldment. Cascade's policy: 50% of remaining balance billed at "Production Complete" (WIP status flips to Completed for last component). Payment Hub catches the WIP completion event via Workflow subscription on the Manufacturing module. Sends payment link to customer for the milestone, $134,750 ($269,500 remaining × 50%). Customer AP authorizes, Worldpay captures. AR Receipt created via e.net.
WIP milestone billingLot Traceability$134,750 · L3 saved $390Multi-Company batch, Toronto plant collects CAD 28K from 6 European-Canadian customers same week
Same week, Cascade's Toronto plant (Co=02-Cascade-CA) processes a multi-invoice batch from 6 of their B2B customers in Eastern Canada. CAD 28,000 across 12 open AR Invoices. Customers pay via the embedded portal, multi-invoice batch pay across the 12 invoices. Routing matrix: Co=02-Cascade-CA, Country=Canada, Currency=CAD → Worldpay Canada merchant account (replacing the separate channel-partner Worldpay add-on that existed for this Company). The Mexico plant (Co=03-Cascade-MX) processes its month-end Counter Sales batch via the Mexican peso Worldpay merchant account. All three Companies route through Payment Hub's unified routing matrix. Legacy channel-partner add-ons retire entity-by-entity.
CAD 28K · 6 customers · 12 invoicesCo=02-Cascade-CAMulti-Co orchestration4-Company rollout complete, both legacy channel-partner PSP add-ons retired
Over 5 months, Cascade completes Payment Hub rollout to all 4 SYSPRO Companies. Each Company routes to its currency-matched merchant account: Worldpay US for USD, Worldpay Canada for CAD, Worldpay Mexico for MXN. Both legacy channel-partner add-ons (Authorize.Net deployed 2017, Worldpay-Canada add-on deployed 2020) retire. Counter Sales locations across all 8 plants now route through Payment Hub for unified L3 enrichment, dunning, dimensional carry-through. Cascade's Y1 cumulative L3 savings across all 4 Companies: $295K against $24M global B2B card volume. Embedded Analytics on the Avanti workspace surfaces payment KPIs alongside operational KPIs (DSO, AR aging, dispute rate, surcharge yield).
4 Companies live · 8 plants2 legacy add-ons retiredL3 saved $295K (Y1)Cleveland consolidation, Embedded Analytics + SAP Crystal Reports + Espresso surface global payment metrics
Cascade's Cleveland CFO opens the SYSPRO Avanti workspace. The Embedded Analytics Payment Insights dashboard surfaces the consolidated view across all 4 Companies: Y1 cumulative L3 savings $295K, dunning auto-recovery $42K, surcharge revenue $18K (US-only, where legal), DSO improvement 7 days, customer-portal pay-rate 41% of B2B invoices. Drill-down per Company / per Warehouse / per industry-vertical category. SAP Crystal Reports renders payment-aware quarterly reports for the board. Espresso mobile app gives the CFO real-time payment visibility while traveling between plants. SYSPRO Workflow rules continue to fire on Payment Hub-driven postings, existing customizations preserved. The "Say Yes to Next" promise honored, Cascade modernized payments without re-implementing the SYSPRO platform.
Embedded Analytics quarterlyEspresso real-timeWorkflow + customizations preservedUse cases that light up on SYSPRO
All eleven Payment Hub use cases run on SYSPRO. These are the patterns where the SYSPRO integration shines, and where mid-market manufacturer / distributor SYSPRO customers across the 7 industry verticals get the highest use.
Real-time line-level cash application via AR Receipt creation through Connected Systems Manager (e.net Business Objects). Cash Book entries post, GL impact lands. AR aging refreshes immediately. Embedded Analytics dashboards update.
Interchange Level III cost reductionAuto-enrichment from SYSPRO Sales Order Detail / AR Invoice Detail / Production Order line records / Project &, Contract line records. Tax data via SYSPRO Tax Connector. Mid-market customers recover $75K-$1M+/yr.
Multi-Company Multi-Company / multi-Warehouse routingPer-Company / per-Country / per-Currency / per-Warehouse routing, different gateways, MIDs, currencies, surcharging policies, compliance overlays. Maps directly to SYSPRO's multi-Company architecture.
O2C Manufacturing-driven O2CEnd-to-end O2C through SYSPRO Sales Order → Bill of Materials → Work In Progress → AR Receipt. BOM-driven deposits, WIP milestone billing, partial-shipment captures from Sales Order events, Lot Traceability on cash application.
Customer Portal Avanti-aligned customer portalEmbedded payment surface aligned with SYSPRO Avanti web design language. Multi-invoice batch pay across multiple Companies, multi-currency, stored credentials, surcharging disclosure, L3 enrichment. Espresso-friendly mobile flows.
Collections Dunning &, collections automationAugments SYSPRO's standard dunning logic with gateway-aware retry intelligence. Configurable dunning ladder per Company / Country / Language. Embedded Analytics dunning effectiveness tracking. Bad debt and AR write-off automation.
Manufacturing O2C WIP / MOM milestone billingFor SYSPRO Manufacturing Bundle customers: BOM-driven deposits at Sales Order entry, milestone billing on WIP / Production Order completion events, MOM-driven shop-floor partial-shipment captures, Projects &, Contracts integration.
Tax / Compliance Tax Connector-powered compliancePer-Company compliance overlay activates via the SYSPRO Tax Connector. US sales tax (multi-state), Canadian GST / HST / PST, Mexican IVA, regional VAT for European operations. Tax data flows directly into L3 enrichment.
ACH EFT / ACH automation via NACHASYSPRO's EFT Interface module provides NACHA-format integration. Payment Hub augments, multi-bank EFT routing per Company, returns handling, recurring ACH for net-30 distribution buyers. Bridges with SEPA SDD for European Companies.
Cost Recovery Compliant surcharging where legalPer-state, per-country, per-card-brand, per-merchant-class rules. Auto-disabled in jurisdictions where surcharging is illegal. Auto-disclosure on the Avanti-aligned customer portal in the recipient's language.
Counter Sales Counter Sales card-presentFor SYSPRO customers running Counter Sales (parts-counter retail-floor scenarios): P2PE-validated terminals integrated through SYSPRO Counter Sales transactions. Per-Warehouse MID routing. Common in Automotive Parts, Electronics, Plastics &, Rubber distribution.
Lot-Aware Lot Traceability-aware refundsFor Food &, Beverage and other recall-sensitive industries: refunds traceable to specific lots via SYSPRO Lot Traceability. Critical for FDA recall scenarios where refund-flow visibility per affected lot is regulatory-required.
If you're running SYSPRO (any version, any of the 7 industry verticals, any number of Companies), Clarity will run a guided demo on your environment, your gateways, your multi-Company routing, and your industry-vertical patterns. Pilot one Company live in 48 hours.
Technical details, for the SYSPRO admins, channel partners, and ERP developers
For SYSPRO channel partners (the primary SYSPRO go-to-market network), certified consultants, and SYSPRO-running businesses' IT teams: the connection model, record surface, multi-Company posture, security posture, and customization compatibility.
Integration paths in detail
Connected Systems Manager (e.net Solutions / e.net Business Objects): SYSPRO's foundational API platform. Primary path for transactional scenarios. Maintains business rules and security integrity through external integrations. OData Connector: modern REST-style integration via the Open Data Protocol. Available in the SYSPRO 8 2024 Technologies Bundle. Used for read-heavy / analytical scenarios. Document Flow Manager: simplifies management and routing of electronic documents. Coexists with Payment Hub's document-aware payment flows. Workflow Services: automates and optimizes business processes with configurable, version-controlled workflows. Respected on Payment Hub-driven postings. SYSPRO to SYSPRO Interface: enables smooth data exchange between multiple SYSPRO instances for distributed-tenant scenarios. Authentication via SYSPRO operator logins with appropriate company-level access controls. Electronic-signature support where Workflow rules require it.
SYSPRO records consumed and posted
- ArCustomer (AR Customer master), read/write via e.net. Stored credentials linked back via custom field.
- SorMaster / SorDetail (Sales Order header / lines), read for order-state events and L3 enrichment.
- ArInvoice (AR Invoice records), read for invoice payment + L3 enrichment.
- ArInvoiceDetail (AR Invoice line items), read for line-level L3 data.
- ArReceipt (AR Receipt records), written via e.net on every capture, line-level cash application.
- CashBook (Cash Book entries), written via e.net for bank-side transaction recording.
- GenLed (General Ledger postings), written for AR Receipt GL impact through SYSPRO's accounting framework.
- BomMaster / BomDetail (Bill of Materials header / lines), read for BOM-driven deposit logic.
- WipMaster (Work In Progress), subscribed for production-status milestone events.
- PrjMaster (Projects &, Contracts), subscribed for project-milestone billing events.
- InvMaster (Inventory / Item master), read for item-level data and L3 categorization.
- LotTransactions (Lot Traceability records), read for lot-aware refund flows.
- CompanyControl (Company master), read for routing rule lookup.
Multi-Company posture
- Per-Company / per-Country / per-Currency / per-Warehouse gateway routing through CompanyControl + Currency lookup.
- Cross-currency capture: authorize in one currency, capture in another, settle through SYSPRO's standard exchange-rate revaluation.
- Multi-Company architecture preserved, typically 3-25 Companies for legal-entity separation across countries / divisions.
- SYSPRO to SYSPRO Interface respected for distributed-tenant scenarios.
- General Ledger module's multi-currency / multi-company support naturally compatible with Payment Hub's routing matrix.
Customization respect
- Custom forms via SYSPRO System Manager preserved.
- Workflow rules fire on Payment Hub-driven postings (when Payment Hub creates an AR Receipt or applies cash, your configured workflows fire as designed).
- Custom Embedded Analytics queries continue to render Payment Hub-aware data.
- SAP Crystal Reports custom reports continue to render Payment Hub-aware data.
- e.net Business Objects API customizations remain functional.
- Channel-partner-supplied non-payment integrations (shipping, label printing, EDI partner integrations) preserved.
- SYSPRO's electronic-signature framework applies to Payment Hub-driven postings.
- System Manager's role-based access controls and audit-log requirements respected.
Security and compliance
- SYSPRO operator logins with appropriate company-level authorizations. Electronic signatures where Workflow rules require them. Audit logs on all transactions.
- PCI DSS Level 1 service provider, with PCI scope minimized via tokenization at gateway.
- Card data never lands in SYSPRO. Tokens stored as custom field on ArCustomer.
- SOC 2 Type II (Clarity).
- For SYSPRO Cloud customers (Azure-hosted IaaS), Microsoft Azure's compliance posture (SOC 1/2/3, ISO 27001, HIPAA, FedRAMP) extends naturally.
- 3DS2 / SCA support natively across all gateways for European compliance (PSD2).
- Country-specific compliance overlays per Company (US sales tax via Tax Connector with Avalara/Vertex providers. Canadian GST/HST/PST, Mexican IVA, regional VAT, APAC tax).
- Microsoft Gold Partnership relationship gives Cloud customers Azure-grade security, privacy, compliance, and data-center redundancy.
Deployment scenarios
- SYSPRO on-premise (customer-managed): e.net Solutions + OData Connector integration. Outbound HTTPS to gateways.
- SYSPRO Cloud (Microsoft Azure IaaS, single-tenant): same integration, Azure-side outbound HTTPS connectivity. Monthly subscription, 12-month minimum.
- SYSPRO Hybrid: combines both, Payment Hub routes per-Company-or-Warehouse based on which entity sits where.
- Single-Company manufacturer / distributor: pilot in 48 hours, expand to additional Warehouses as needed.
- Multi-Company SYSPRO group (typical): same integration, per-Company routing matrix scales naturally.
- Channel-partner-supplied PSP add-on retirement: phased rollout, legacy add-ons coexist during transition.
- SYSPRO 8 base + SYSPRO 8 2024 annual release: Payment Hub uses stable e.net Business Objects + OData Connector endpoints, non-disruptive across releases.
SYSPRO vs Sage 100 vs Acumatica vs Epicor Kinetic
SYSPRO sits in the manufacturer / distributor mid-market ERP segment, with industry-built depth as the distinctive positioning. The natural alternatives for shoppers in this segment include Sage 100 (broader SMB focus, less manufacturer-specific), Acumatica (modern cloud-native, broader functional reach), Epicor Kinetic (manufacturing-focused with similar depth), and Microsoft Dynamics 365 Business Central (Microsoft-stack alternative). For SYSPRO customers, Payment Hub's configuration ports forward across ERP transitions, same gateway connections, routing rules, surcharging, dunning, customer portal, L3 mappings carry across. The integration surface changes (e.net Solutions / OData Connector on SYSPRO → BOI / Visual Integrator on Sage 100 → REST API on Acumatica → REST / SOAP on Epicor Kinetic on the destination), but the application configuration carries forward without re-implementation.
Frequently asked questions about SYSPRO + Payment Hub
Answers to the most common questions from SYSPRO customers, SYSPRO channel partners, and IT teams planning payment modernization for their SYSPRO deployments.
Does Clarity Payment Hub integrate with SYSPRO?
Yes. Clarity Payment Hub integrates with SYSPRO through SYSPRO's published integration paths: e.net Solutions / Connected Systems Manager (the e.net Business Objects framework, SYSPRO's foundational API platform that maintains business rules and security integrity), the OData Connector for modern REST-style integration via the Open Data Protocol, Document Flow Manager for electronic-document automation, Workflow Services for configurable business-process automation, and the System Administrator framework for role-based authentication.
Authentication via SYSPRO operator logins with appropriate company-level access controls and electronic signatures where required. Every transaction posts to SYSPRO in real time. AR Customer master, Sales Orders, AR Invoices, AR Receipts (Cash Book postings), Inventory transactions, and the multi-Company / multi-Warehouse data stay as the single source of truth in SYSPRO. Works across SYSPRO 8 (current major version) and SYSPRO 8 2024 (the current annual release) on on-premise, SYSPRO Cloud (Azure-hosted IaaS, single-tenant), or hybrid deployments.
Does Payment Hub support SYSPRO's five solution bundles?
Yes. SYSPRO 8 2024 organizes functionality across five solution bundles. System Foundation Bundle, System Administrator, Connected Systems Manager (formerly e.Net Systems Manager), Embedded Analytics, Reporting Services, Office Automation &. Messaging, Contact Management, plus add-ons including Document Flow Manager and Workflow, provides the platform foundation Payment Hub plugs into. Finance Bundle, Accounts Receivable (AR), Accounts Payable (AP), Cash Book, Electronic Funds Transfer (EFT), General Ledger (multi-currency, multi-company), Inventory Management, plus add-ons Assets Register and EFT Interface (NACHA, etc.), is the primary cash-application surface for Payment Hub.
Distribution Bundle, Sales Orders, Counter Sales, Sales Analysis, Request for Quotation, Purchase Orders, plus add-ons (RTS, RMA, Landed Cost Tracking, Inventory Forecasting/Optimization, Lot Traceability, Blanket Sales Orders), drives the order-to-cash flow. Manufacturing Bundle, Work In Progress, Factory Documentation, Bill of Materials, Product Configurator, Quotations &. Estimating, plus add-ons (MRP, Projects &. Contracts, MOM, Quality Management), drives manufacturing-specific patterns. Technologies Bundle, Document Services, Espresso (mobile), Tax Connector, OData Connector, provides the integration tier Payment Hub uses.
Does Payment Hub work across SYSPRO's seven industry-built verticals?
Yes. SYSPRO's brochure names seven industry-built verticals where the platform delivers last-mile, industry-specific functionality for manufacturers and distributors. Automotive Parts and Accessories, drives B2B card volume from Tier-1 / Tier-2 automotive supply chains. Benefits substantially from L3 enrichment. Electronics, drives high-volume order-to-cash with serialized lot traceability. Food and Beverage, drives recall-aware lot traceability cash flows, FDA-compliance overlay.
Metal Fabrication, drives custom-fabrication project-billing patterns, BOM-driven deposits. Industrial Machinery and Equipment, drives heavy-equipment milestone billing with installation / commissioning pay points. Packaging, drives high-volume converter / container manufacturing flows. Plastics and Rubber, drives mold-based / process-based manufacturing flows. Each vertical gets pattern-specific Payment Hub configuration. The integration is the same underlying e.net Solutions / OData Connector layer with vertical-aware routing, dimensional-tagging, and dunning logic.
Does Payment Hub support SYSPRO's three deployment options (on-premise, Cloud, hybrid)?
Yes. SYSPRO "ERP Your Way" provides three deployment options. On-premise, installed on customer infrastructure, customer-managed, deepest customization flexibility, using existing IT investments. SYSPRO Cloud, Microsoft Azure-hosted Infrastructure-as-a-Service (IaaS, single-tenant), monthly subscription with 12-month minimum, SYSPRO-managed underlying equipment with customer maintaining control of software and applications, fully managed always-available scalable ERP. Hybrid, combines both for customers wanting cloud benefits for some functions while keeping others on-premise.
Payment Hub integration code is identical across all three deployments. On-premise customers integrate through e.net Solutions / Connected Systems Manager plus OData Connector. Cloud customers use the same paths with cloud-side outbound HTTPS connectivity. Hybrid customers route per-Company-or-Warehouse based on which entity sits where. Same gateway routing, same L3 enrichment, same dunning logic, same customer portal regardless of deployment.
Does Payment Hub work with SYSPRO Avanti web interface and SYSPRO Espresso mobile?
Yes. SYSPRO offers three engagement options for users. SYSPRO Avanti is the web-based interface providing universal access to SYSPRO ERP through a browser, on any device, on any platform, from anywhere, at any time, fluid, responsive UI based on the same familiar SYSPRO experience. SYSPRO Espresso is the mobile platform, touch-friendly, offline-capable, push notifications via active tiles, available from iTunes / Google Play / AppStore. Windows Client is the traditional desktop interface.
Payment Hub integrates cleanly: customer-facing payment surfaces align with Avanti's fluid web design language for embedded portal experiences inside SYSPRO-driven customer portals. Espresso-driven mobile transactions (counter sales at retail, mobile order entry by sales reps, warehouse-floor cash receipts) get appropriate Payment Hub coverage. Windows Client users see Payment Hub-driven cash receipts in standard transactions like AR Receipt Entry without changes to the familiar interface.
How is this different from the channel-partner-supplied legacy PSP add-ons?
SYSPRO's go-to-market is primarily through a channel-partner network, partners deliver local implementation and support, including most payment-side integrations. The result over the past decade has been a fragmented set of channel-partner-supplied PSP add-ons (each typically tied to a specific gateway: Authorize.Net, Global Payments, Worldpay, regional acquirers). These work for single-gateway scenarios but constrain modernization at multi-Company / multi-Country scale: most are tied to a single PSP / single MID, no Level III interchange enrichment, no surcharging where legal, dunning limited to SYSPRO's standard reminder logic, customer portal payment surface limited to what the specific add-on provides.
Payment Hub is the gateway- and processor-agnostic alternative: pick any of 19+ gateways behind one consistent e.net Solutions / OData Connector integration. Existing merchant accounts, processors, and negotiated rates stay. Payment Hub coexists with existing PSP add-ons during phased rollouts.
Does Level III interchange optimization work for SYSPRO customers?
Yes. SYSPRO customers in Industrial Machinery and Equipment, Automotive Parts, Electronics, Metal Fabrication, and B2B distribution typically have substantial B2B commercial-card volume that the channel-partner-supplied PSP add-ons handle at non-qualified or partially-qualified interchange. Payment Hub automatically pulls line-item data from SYSPRO's Sales Order Detail, AR Invoice Detail (via the AR module), Production Order line records (via Work In Progress + Bill of Materials), and Project &. Contract line records, through e.net Business Objects exposed via Connected Systems Manager and the OData Connector, then packages the 20+ required L3 fields per gateway / card-brand spec.
Tax data flows in cleanly via the SYSPRO Tax Connector (which integrates with tax-calculation providers for accurate sales tax rates and compliance with local tax regulations). Typical mid-market SYSPRO customer with $25M in annual B2B card volume recovers $75K–$200K annually. Larger multi-Company SYSPRO customers with $100M+ commercial-card volume can recover $400K–$1M+/yr.
Does Payment Hub use the SYSPRO OData Connector for modern integration?
Yes. The OData Connector (part of the SYSPRO 8 2024 Technologies Bundle) enables smooth real-time data exchange between SYSPRO and external applications using the Open Data Protocol (OData) standard. It enables integration, reporting, and analytics by providing a secure and consistent way to access and interact with SYSPRO data across various platforms, such as Excel.
Payment Hub uses the OData Connector for modern REST-style integration scenarios, customer master lookups, AR aging queries, real-time inventory checks during customer-portal payment flows, embedded-analytics-ready data exposure for SYSPRO Embedded Analytics dashboards. The OData Connector coexists with the traditional e.net Solutions / Connected Systems Manager (the e.net Business Objects framework), e.net handles the transactional posting (AR Receipt creation, Cash Book entries, GL impact), OData handles the read-heavy / analytical scenarios. The combination is the SYSPRO-recommended pattern for modern ERP integrations.
Does Payment Hub work with SYSPRO Manufacturing modules (Bill of Materials, Work in Progress, MOM, Lot Traceability)?
Yes. SYSPRO's Manufacturing Bundle, built specifically for SYSPRO's seven manufacturing-focused industry verticals, drives the production lifecycle through Work In Progress, Factory Documentation, Bill of Materials, Product Configurator, Quotations &. Estimating, with add-ons for Material Requirements Planning, Projects &. Contracts, Engineering Change Control, Activity Based Costing, Manufacturing Operations Management (MOM), Enterprise Asset Management, Quality Management, and Mobile Warehouse.
Payment Hub adds the manufacturing-specific payment patterns: BOM-driven deposits at Sales Order entry for kit-assembled products, milestone billing on Production Order status events from Work In Progress, partial-shipment captures triggered by Sales Order / Outbound Delivery events, lot-traceable cash application back to specific batches (especially valuable for Food &. Beverage and Pharmaceuticals where regulatory recall scenarios drive cash-flow implications), Project &. Contract milestone billing for custom-engineered work. The triggers come from SYSPRO's existing manufacturing modules. Payment Hub interprets the events and runs the captures.
Does Payment Hub support SYSPRO's multi-Company architecture?
Yes. SYSPRO's General Ledger module supports multi-currency and multi-company operations as a core platform capability. SYSPRO customers commonly run 3–25 Companies for legal-entity separation across countries / divisions / acquired businesses. Each Company can have its own currency, chart of accounts, tax setup, country localization, and warehouse / branch structure.
Payment Hub maps directly: each SYSPRO Company routes to its own gateway / merchant account / settlement bank / currency / surcharging policy / compliance overlay. Cross-Company captures handle SYSPRO's intercompany flows correctly via the SYSPRO to SYSPRO Interface (where applicable for distributed-tenant scenarios). Routing decisions happen on the originating Sales Order / AR Invoice's Company code. For multi-Company SYSPRO customers, Payment Hub's routing matrix scales naturally, same configuration framework, same dimensional carry-through, regardless of how many Companies you operate.
Does Payment Hub respect SYSPRO customizations (e.net Solutions, Workflow Services, custom forms)?
Yes. SYSPRO's customization model is the e.net Solutions framework (now branded Connected Systems Manager), the e.net Business Objects API layer that maintains business rules and security integrity through external integrations. Plus Workflow Services for configurable business-process automation, custom forms via the System Manager, custom reports via Reporting Services, and Embedded Analytics dashboards.
Payment Hub uses SYSPRO's published e.net Solutions / OData Connector / Workflow paths exclusively, it doesn't bypass your customizations. Custom forms continue to render normally. Workflow rules fire on Payment Hub-driven postings (when Payment Hub creates an AR Receipt or applies cash, your configured workflows fire as designed). Custom Embedded Analytics queries on payment events work natively. SYSPRO's electronic-signature and operator-login security framework applies to Payment Hub-driven postings the same as any other SYSPRO transaction. The integration is non-invasive on the customization layer.
What's the implementation timeline for SYSPRO?
A typical Payment Hub + SYSPRO integration goes live in 48 hours once Clarity receives SYSPRO test environment access (e.net Solutions / Connected Systems Manager credentials, OData Connector activation, operator login with appropriate company-level authorizations, electronic-signature setup if required by your Workflow rules), gateway credentials, and your baseline routing configuration. SYSPRO platform implementations themselves typically follow SYSPRO's IDEAL methodology over 4–9 months for the platform, Payment Hub's overlay deploys substantially faster because it sits on top of an already-running SYSPRO configuration.
For multi-Company SYSPRO customers (common in distribution and manufacturing verticals with multiple legal entities), pilot with one Company / Warehouse in the first 48 hours, then add additional Companies in subsequent batches over 4–8 weeks. For customers using SYSPRO Cloud (Azure-hosted single-tenant IaaS), Payment Hub registers as another integration alongside existing channel-partner integrations. For phased rollouts where existing channel-partner PSP add-ons are being retired, Payment Hub coexists during transition.