HIPAA eCommerce

How to Hire a Custom Healthcare Software Development Company in 2024

Published   |  9 min read
Key Takeaways
  • More and more medical organizations are turning to custom software development companies to help them build powerful and secure applications that meet their specific needs.
  • Providers are hiring healthcare software development companies to develop tailor-made software solutions that help streamline administrative processes, improve patient care and reduce costs.
  • When selecting a custom software development company, it is important to consider factors such as experience and expertise in the healthcare field, security protocols, affordability, maintaining HIPAA protocols. and customer service.
Healthcare software development agency with experience with custom software solutions.

Healthcare organizations must invest in custom healthcare software development to remain competitive. But finding the right healthcare software development company can be a daunting task, especially when there are so many options available in the market.

Of course, it's not just efficiency at stake. Understanding and adhering to HIPAA security rules is imperative for the prosperity of your healthcare industry. We offer state-of-the-art encryption, multi-factor authentication, regular security updates, and HIPAA eCommerce integration to keep up with the constantly evolving technological landscape.

We understand that you require a solution that is specifically tailored to your unique business needs, and that is why we have created a platform that is customizable and scalable. Here's how Clarity offers top-tier solutions for your HIPAA compliance needs.

Custom healthcare software development can health providers provide better care for their patients.

What Does Healthcare Software Development Encompass?

There are five basic categories into which most custom healthcare software development falls.

Data Management

Healthcare organizations are increasingly recognizing the importance of data management in ensuring the safety, accuracy, and efficiency of their operations. They rely on accurate and comprehensive data to provide quality care and make informed decisions. The most common examples of data management involve patient ePHI such as EMR/EHR and intake forms from HIPAA-compliant websites.


There are a variety of digital solutions available to help streamline operations, improve communication between departments, and ensure patient safety. Such technologies include secure email systems, electronic health records (EHRs), messaging platforms, video conferencing tools, and even virtual and augmented reality.

Communication channels can also encompass remote patient monitoring software used in a medical device and providing information that is uploaded through a portal.

Mobile app development video conferencing.


With predictive analytics, healthcare professionals can leverage powerful data analysis tools to track metrics such as patient outcomes or staff efficiency over time. This allows them to identify areas that may need improvement before problems arise, helping them make informed decisions about how to allocate resources and streamline processes for greater efficiency.

Analytics software solutions can also be used to help reduce expenses and conserve resources by identifying areas where unnecessary spending is occurring or cost-saving opportunities exist.


Medical billing is his is where healthcare and eCommerce meet. By leveraging features such as claims processing tools and automatic insurance eligibility verifications, medical billing software can help expedite the collection process and reduce administrative costs.

ECommerce also includes pharmacy needs, whether a prescription is being filled in-house, locally, or with an online pharmacy.


Healthcare providers are quickly realizing the potential of marketing software to improve patient outcomes and optimize their practices. With a wide range of features such as automated scheduling, text message reminders, and real-time analytics, marketing software is making it easier for healthcare providers to reach more patients, build relationships, and monitor progress.

Healthcare marketing software development can increase patient engagement.

Why Choose Custom Healthcare Software Development?

The healthcare software developers you choose must have strong knowledge in programming languages, data management systems, user interface design, embedded systems engineering, and more in order to develop applications that are effective and user-friendly.

Too many healthcare software development services provide extraneous features that many healthcare organizations never use. While these features may look good as a bullet point on the website, providers aren't using them...but they're being charged for them.

That's why going with custom healthcare software development company like Clarity can actually save you money. By only paying for the features you need—or keeping existing systems and simply integrating them—specialized development can fit just about any budget.

Medical software development services helps many healthcare companies compete in the market.

Healthcare Software Dev Services Clarity Offers

EHR Systems

A health information exchange can move EHR from doctor to doctor.

An EHR system allows healthcare providers to access patient records quickly and accurately, helping them to provide better care. It also provides increased security for patients’ private data, allowing only those with authorized access to view it.

Mobile Healthcare Apps

Mobile app development is one of the most popular healthcare applications available.

Mobile healthcare applications allow patients access to their records and provide secure messaging between users and doctors. Investing in mobile app development helps patients manage prescription drugs, provide reminders for taking medications, track visits to specialists, and offer educational content on specific health topics.

HIPAA-Compliant Websites

Remote patient monitoring can be done so long as it is done via a HIPAA-compliant website.

HIPAA-compliant websites are designed to protect patient privacy and health information. They use a combination of encryption, authentication, and other security measures to ensure that any data stored or shared between users is private and secure. Maintaining website HIPAA compliance gives patients the assurance that their personal health information is being safeguarded.

EMR Integration

Electronic health record software helps care orgainzations parse their medical data.

Bring everything together with Clarity Connect. EMR (Electronic Medical Records) integration allows for real-time communication between medical professionals, patients, and billing systems. Even if these systems don't usually talk to each other, Clarity can make it happen while retaining the years of information you've accumulated.

Doctor/Patient Portals

A healthcare CRM can be incorporated into doctor portals.

Patient-doctor portals allow patients to securely access their medical records, view or change appointments, securely message doctors, and even pay bills. These portals offer convenience and help bridge the gap between patient and provider. Doctors can ensure their patients have access to necessary information and resources, as well as provide better communication between both parties.


We can implement cloud native architecture if that's what your telemedicine app needs.

Telemedicine includes video conferencing, voice calls, texting, file transfers, and more. With telemedicine, providers can diagnose and treat patients without them having to travel to an office. This technology can also be used to connect specialists with primary care physicians in different geographic locations, allowing for quicker diagnosis and treatment.

Labs and Imaging

Imaging labs can be incorporated as part of a health information exchange.

Labs and imaging facilitate the secure exchange of patient information between providers so that patients can access their records no matter where they are. It also enables a better understanding of a patient's health history. Because labs and imaging transfer via HIPAA-compliant systems is encrypted, the data is kept safe and secure.

Medical Device Monitoring

Remote patient monitoring software helps keep track of patient health.

Through the use of medical devices, physicians and care teams can track research data and patient metrics in real-time. These may be wearable or implantable medical devices, and connection is via Bluetooth to mobile apps or a plug-in connection to a computer. All of this information can be shared immediately with doctors and patients via a HIPAA-compliant app.

Pharmacy eCommerce

We can create custom healthcare software for pharmacy eCommerce needs.

Clarity's eCommerce platform is perfect for in-house and online pharmacies. These systems can be incorporated with shipping services to give customers the convenience of ordering their prescriptions online and having them delivered directly to their home or office. Since pharmaceutical sales involve both payment and ePHI, pharmacy eCommerce must adhere to both PCI DSS and HIPAA security.

Payment and Billing

Custom medical software development can also incorporate billing and payments.

If you have a payment and billing system that is separate from your EMR or CRM in any way, you may want to integrate with a modern healthcare billing system. By utilizing electronic billing software, healthcare providers can automate payment processes and reduce administrative costs while still providing quality care.

HIPAA Security

Creating software for the health industry means adhering to HIPAA standards.

HIPAA protects patient privacy and ensures the secure sharing of private medical information between doctors, hospitals, and other healthcare providers. Every aspect of the healthcare industry—and every product we offer—has to address HIPAA security. A healthcare software development company should have extensive experience with HIPAA regulations and how to implement them at every step.

AI Insights

Software developers can help medical practices improve care for healthcare clients.

AI can be used to automate tedious and time-consuming processes, freeing up medical professionals to focus on more pressing matters. AI technology can also provide data-driven insights into patient care and help identify trends in medical conditions, allowing for faster diagnosis and improved treatment outcomes.


Custom medical sofware development can improve marketing and improve medical workflows.

With the right marketing software—often integrated with a provider's healthcare CRM or ERP— health organizations can reach more potential customers, create personalized experiences for patients, streamline processes (such as appointment scheduling), and offers an easy way to track data and measure the success of campaigns. It's vital to remember that all marketing efforts must still adhere to HIPAA privacy standards.

How Healthcare Organizations Benefit from Software Development

Healthcare-providing organizations are tasked with the enormous responsibility of providing quality patient care while managing costs and resources. Healthcare software development has emerged as a powerful tool to improve efficiency, streamline processes, enhance care, and improve data security.

Improved Data Management

  • An EMR healthcare solution helps providers access patient information quickly and securely, reducing the risk of medical errors and improving patient outcomes.
  • Healthcare software enables the secure sharing of patient data between different care organizations, leading to better collaboration and patient care.

Enhanced Patient Care

  • A patient portal is a software solution that allow patients to access their medical records, schedule appointments, and communicate with their healthcare providers online.
  • Telemedicine provides remote consultations, reducing the need for patients to travel to a healthcare facility, and increasing access to care in remote areas.
  • Mobile health applications enable patients to monitor their health, track medications, and communicate with their healthcare providers in real-time.
Healthcare software development services can help care providers provide medical services.

Streamlined Operations

  • Hospital management systems help a healthcare organization manage patient ePHI, appointment scheduling, and billing more efficiently.
  • Workflow automation simplifies repetitive tasks and reduces the burden on healthcare providers, leading to better care and outcomes.
  • A supply chain management software solution helps organizations with inventory management, reduce waste, and improve cost-effectiveness.

Cost Savings

  • Healthcare software helps reduce administrative costs, such as paper-based records and billing, through digitalization of processes.
  • Avoidance of duplicate tests and procedures by leveraging EMRs and other data management tools.
  • Better resource utilization through improved scheduling and supply chain management.

As the healthcare industry continues to evolve, healthcare software development will play an increasingly critical role in helping each healthcare organization meet the challenges of the future.

Custom medical software can help healthcare-providing organizations manage medical data.

The Healthcare Software Development Process

Clarity Ventures follows a rigorous medical software development process to ensure that custom healthcare solutions are of the highest quality, most secure, and fully meet the needs of our clients. Our process is composed of multiple steps in order to make sure every software solution is perfect:

Requirements Gathering and Analysis (Discovery)

As healthcare software developers. we start by first understanding our clients’ needs and objectives, by listening thoroughly and asking questions in order to deeply comprehend what they need from us. This knowledge allows us to design custom healthcare software solutions that meets those requirements.

Solution Design and Prototyping

Keeping our clients’ goals in mind we create an optimal solution for them. This involves crafting ideas, designs, working with pre-existing frameworks and having a “proof of concept” to illustrate how everything will work together seamlessly.

Clarity provide healthcare software development services to standardize medical data.

Software Development and Testing

In this step we develop and integrate custom medical software code as necessary for the project. Additionally, we use thorough testing practices across all platforms where the software will be deployed, simulating real-world scenarios before launching it into production.

Deployment and Implementation

Upon passing all tests with flying colors, the custom medical software is then put into production on designated devices or integrated with existing client systems if needed.

Maintenance and Support

After the initial launch, we monitor all of the custom healthcare solutions we provided to ensure they remain up-to-date with new features while responding quickly to any customer feedback or bug reports received over time. Alternately, we can hand the software reins over to your tech team and teach them how to use and maintain it.

Clarity offers infinitely-scalable solutions to fit the needs of your medical care organization.

Medical Software Development Done Right

At Clarity, we believe that custom healthcare software development is crucial in transforming the healthcare industry. Our team of experienced developers has a deep understanding of the healthcare industry and can develop solutions that meet your specific needs.

No matter what you're looking for—from a healthcare mobile app to a complete pharmaceutical eCommerce platform—Clarity wants to help you make it happen.

We offer a complimentary Discovery process, a meeting where we'll help you create a plan for your healthcare software project. You can use this plan with us or take it to a different development company; we just want to see you succeed. Get in touch to get things started.

Custom healthcare software development project.



Healthcare software development is the process of creating computer programs and applications specifically designed for use in the healthcare field. These systems are tailored to meet the specialized needs of hospitals, doctor’s offices, medical research institutions, as well as other healthcare providers.

Custom medical software must be secure, accurate and highly reliable in order to protect sensitive patient information and provide essential tools for efficient management. The software is used to accomplish tasks such as making appointments, scheduling procedures, tracking billing and insurance data, electronic recordkeeping and more.


A medical software development company develops customized software for the healthcare industry. This can include medical software development services such as electronic health records systems, practice management solutions, data analysis and reporting tools, patient portals, lab test applications, insurance claim processing systems and more.

The development team creating the medical software works with customers to understand their needs and goals in order to build secure and reliable solutions that are tailored specifically to their requirements. Additionally, they provide ongoing maintenance, support and updates over time as needed.


Healthcare software engineers are responsible for the development and maintenance of software applications that are used in the healthcare industry. They design, build, test and debug computer programs that are tailored to a hospital’s or doctor’s specific needs. They must also have excellent problem-solving skills and attention to detail in order to create reliable systems with tight security parameters.


Healthcare software is used to streamline processes and improve the accuracy of information. Medical organizations use specialized software applications to store, process and analyze patient data, maintain electronic health records, manage financial information, support remote patient care and much more.

Healthcare software can be used to automate administrative tasks such as scheduling appointments and managing billing systems. It can also help healthcare professionals make better informed decisions by providing detailed reports and analytics on patient outcomes.

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Stephen Beer is a Content Writer at Clarity Ventures and has written about various tech industries for nearly a decade. He is determined to demystify HIPAA, integration, and eCommerce with easy-to-read, easy-to-understand articles to help businesses make the best decisions.