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Acumatica & Amazon Seller Central: Unified Commerce, Effortless Growth

Automate orders, inventory, and financials in real-time. Power your Amazon business with intelligent integration to Acumatica ERP.

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The Challenge

The Disconnect: Manual Hassles & Lost Opportunities in eCommerce

Managing a thriving Amazon Seller Central business while maintaining accurate records in Acumatica ERP can be a significant challenge. Without a robust integration, businesses face a constant struggle with manual data entry, delayed processes, and costly errors.

  • Manual Order Entry & Fulfillment Delays: Copying Amazon orders into Acumatica is time-consuming and prone to errors, slowing down fulfillment and impacting customer satisfaction.
  • Inventory Discrepancies & Overselling: Inaccurate stock levels across Amazon FBA/FBM and Acumatica lead to overselling, stockouts, lost sales, and penalties.
  • Complex Financial Reconciliation: Parsing Amazon's intricate settlement reports, categorizing fees, and manually posting journal entries to Acumatica is a tedious, error-prone accounting nightmare.
  • Outdated Product Information: Manually updating product listings, pricing, and descriptions across both systems leads to inconsistencies and missed sales opportunities.
  • Lack of Real-time Visibility: Disconnected systems mean no single source of truth for sales, inventory, and customer data, hindering strategic decision-making.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Acumatica & Amazon Seller Central via iPaaS

Our intelligent integration solution bridges the gap between Acumatica and Amazon Seller Central, powered by a modern low-code iPaaS (Integration Platform as a Service). This creates a cohesive ecosystem where data flows freely and intelligently, automating your most critical eCommerce workflows.

  • Real-time Order Sync: Instantly capture Amazon orders in Acumatica, triggering automated fulfillment workflows.
  • Dynamic Inventory Management: Bi-directionally synchronize inventory levels for FBA and FBM, preventing overselling.
  • Automated Financial Reconciliation: Streamline accounting with automated parsing and posting of Amazon settlement data to Acumatica.
  • Centralized Product Control: Manage product listings, attributes, and pricing from Acumatica directly to Amazon Seller Central.
  • Smart Shipment Updates: Push tracking information from Acumatica back to Amazon for customer notifications and performance metrics.
Implementation Timeline

Go live with Acumatica & Amazon Seller Central + | ERP & Marketplace Sync in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Acumatica & Amazon Seller Central and | ERP & Marketplace Sync, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Acumatica & Amazon Seller Central + | ERP & Marketplace Sync deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Order Sync: Instantly capture Amazon orders in Acumatica, triggering automated fulfillment workflows.
  • Dynamic Inventory Management: Bi-directionally synchronize inventory levels for FBA and FBM, preventing overselling.
  • Automated Financial Reconciliation: Streamline accounting with automated parsing and posting of Amazon settlement data to Acumatica.
  • Centralized Product Control: Manage product listings, attributes, and pricing from Acumatica directly to Amazon Seller Central.
  • Smart Shipment Updates: Push tracking information from Acumatica back to Amazon for customer notifications and performance metrics.
  • AI-Enhanced Data Quality: Leverage AI for automated data validation, anomaly detection, and intelligent mapping suggestions.

Technical Integration Details & Architecture

This section outlines the technical foundation, data touchpoints, and architectural considerations for connecting Acumatica and Amazon Seller Central via a modern iPaaS.

Data Flow Steps

1. API Connectivity & Authentication: Establish secure connections to Acumatica's OData API and Amazon's SP-API (OAuth 2.0 LWA) through pre-built iPaaS connectors.

2. Event Triggering & Polling: Configure SP-API webhooks for real-time Amazon events (e.g., new orders, fulfillment updates). For Acumatica, utilize its API events or schedule efficient polling for changes.

3. Data Extraction & Transformation: Extract relevant data entities (Orders, Inventory, Products, Settlement Reports) from source systems. Apply robust data mapping and transformation rules within the iPaaS to harmonize schemas.

4. Business Logic & Validation: Implement conditional logic, lookup tables, and AI-driven validation rules to ensure data quality and enforce business processes (e.g., stock availability checks, pricing rules).

5. Data Loading & Error Handling: Load transformed data into the target system via its respective API. Implement comprehensive error handling with retries, logging, and alerts for transient and permanent failures.

6. Monitoring & Governance: Utilize iPaaS dashboards for real-time monitoring of integration health, performance, and data flows. Maintain version control and audit trails for all integration assets.

Data Touchpoints

Amazon Seller Central: Orders, OrderItems, Products, InventoryItems, Listings, Shipments, SettlementReports, PaymentTransactions, Returns, FulfillmentInboundShipments.
Acumatica: Sales Orders, Sales Order Lines, Stock Items, Customers, General Ledger, Accounts Receivable, Accounts Payable, Shipments, Purchase Orders.

"The integration leverages an iPaaS as the central orchestration layer. Amazon Seller Central events (new orders, inventory changes, settlement reports) trigger workflows in the iPaaS via webhooks or API calls. The iPaaS then extracts, transforms, and loads this data into Acumatica (e.g., Sales Orders, Inventory adjustments, Journal Entries) using Acumatica's OData API. Conversely, updates in Acumatica (e.g., inventory levels, product data, shipment confirmations) trigger iPaaS workflows to push data back to Amazon Seller Central via the SP-API (e.g., Feeds API for inventory/product updates, Orders API for shipment tracking). All data flow is managed with robust error handling, monitoring, and AI-driven validation."

Pricing

Simple, transparent pricing for Acumatica & Amazon Seller Central + | ERP & Marketplace Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Acumatica & Amazon Seller Central

Integrating Acumatica & Amazon Seller Central fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Field-Level Mappings

Understanding the core entities and their detailed field mappings is crucial for a successful Acumatica-Amazon integration. The iPaaS facilitates this complex translation.

Order

Synchronization of customer orders from Amazon Seller Central to Acumatica Sales Orders.

Acumatica & Amazon Seller Central Fields

[field, OrderType],[description, e.g., 'SO' for Sales Order] [field, OrderNbr],[description, Acumatica's internal order number] [field, CustomerID],[description, Mapped from Amazon BuyerInfo, potentially using a generic web customer or creating new] [field, OrderDate],[description, Mapped from Amazon PurchaseDate] [field, RequestDate],[description, Shipping request date] [field, ShipToAddress],[description, Mapped from Amazon ShippingAddress] [field, Status],[description, e.g., 'Open', 'Hold', 'Completed'] [field, OrderTotal],[description, Total order amount, including shipping and taxes] [field, Details (Line Items)],[description, Mapped from Amazon OrderItems]

| ERP & Marketplace Sync Fields

[field, AmazonOrderId],[description, Unique Amazon order identifier] [field, PurchaseDate],[description, Date of purchase] [field, OrderStatus],[description, Current status (e.g., 'Unshipped', 'Shipped', 'Canceled')] [field, BuyerInfo (Name, Email)],[description, Limited PII provided by Amazon] [field, ShippingAddress],[description, Full shipping address details] [field, OrderTotal],[description, Total value of the order] [field, FulfillmentChannel],[description, FBA or MFN (FBM)] [field, IsBusinessOrder],[description, Flag for B2B orders] [field, OrderItems],[description, Array of individual products purchased]

Mapping Notes

AmazonOrderId is typically stored in a custom field on the Acumatica Sales Order for cross-referencing. BuyerInfo often maps to a generic 'Amazon Customer' or creates a new customer if necessary (with limited PII). Granular mapping for promotions and taxes is crucial for financial accuracy.

Next Steps

See Acumatica & Amazon Seller Central + | ERP & Marketplace Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Order-to-Cash Cycle for Amazon Sales

When a customer places an order on Amazon Seller Central, the integration automatically pulls the order into Acumatica, triggers fulfillment, and updates Amazon with shipment tracking, completing the cycle without manual intervention.

Integration Steps:

  1. 0 Amazon customer places an order.
  2. 1 SP-API webhook notifies iPaaS of new order.
  3. 2 iPaaS retrieves full order details from Amazon.
  4. 3 AI validates order data and suggests corrections if needed.
  5. 4 iPaaS transforms Amazon order data to Acumatica Sales Order schema.
  6. 5 Sales Order is created in Acumatica, initiating fulfillment.
  7. 6 Acumatica (or WMS) fulfills order and generates shipment details.
  8. 7 iPaaS pushes shipment tracking and carrier info back to Amazon via SP-API.
  9. 8 Amazon updates order status and notifies customer.

Business Outcome

Faster order processing, reduced fulfillment errors, improved customer satisfaction, and real-time sales visibility in Acumatica.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Boost Operational Efficiency
Eliminate manual data entry and automate repetitive tasks, freeing up your team to focus on strategic growth initiatives.
Ensure Real-time Data Accuracy
Maintain a single source of truth for orders, inventory, and financials, preventing costly errors and improving decision-making.
Prevent Overselling & Stockouts
Bi-directional, real-time inventory synchronization keeps Amazon listings up-to-date, optimizing stock levels and avoiding penalties.
Accelerate Order Fulfillment
Automate order processing from Amazon to Acumatica, speeding up fulfillment cycles and enhancing customer satisfaction.
Streamline Financial Reconciliation
Automate the complex process of parsing Amazon settlement reports and posting transactions directly to Acumatica's General Ledger.
Scale Your Amazon Business
Build a resilient integration that can handle increasing order volumes and product catalogs without compromising performance.
Empower Business Users
Low-code tools enable business teams to manage and adapt integrations, reducing reliance on IT and accelerating innovation.
✨

Boost Operational Efficiency

30-50% Reduction in Manual Effort

📋 What You Get

Eliminate manual data entry and automate repetitive tasks, freeing up your team to focus on strategic growth initiatives.

💼 Business Impact

This benefit directly contributes to 30-50% improvement in Reduction in Manual Effort, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PUT /entity/Default/20.200.001/SalesOrder Create, retrieve, and update sales orders in Acumatica, central for order fulfillment.
POST, GET, PUT /entity/Default/20.200.001/InventoryItem Manage inventory items, including stock levels, for bi-directional synchronization.
POST /entity/Default/20.200.001/JournalEntry Post financial transactions and settlement data for accounting reconciliation.
POST, GET, PUT /entity/Default/20.200.001/Customer Manage customer records, though limited by Amazon's PII restrictions.

⚡ Transformation Logic

  • Amazon `OrderTotal` is mapped to Acumatica `SalesOrder.OrderTotal`.
  • Amazon `SellerSKU` is transformed to match Acumatica `InventoryID`.
  • Amazon `ItemPrice` and `PromotionDiscount` are transformed into Acumatica `UnitPrice` and `LineDiscount`.
  • Amazon `OrderStatus` values are mapped to corresponding Acumatica `SalesOrder` statuses (e.g., 'Unshipped' -> 'Open', 'Shipped' -> 'Completed').
  • Amazon `ShippingAddress` fields are parsed and mapped to Acumatica's distinct address fields (AddressLine1, City, State, PostalCode, Country).

🛡️ Error Handling

  • Amazon SP-API rate limit exceeded during peak sales.
  • Invalid `SellerSKU` in an Amazon order, preventing `OrderItem` creation in Acumatica.
  • Network connectivity issues between iPaaS and either system.
  • Acumatica API returning a validation error due to missing mandatory fields.
  • Failure to parse complex Amazon `SettlementReport` line items due to unexpected format changes.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Amazon Seller Central with an iPaaS platform?
The primary benefit is achieving seamless, real-time data synchronization and automated workflows across your entire enterprise ecosystem. An iPaaS eliminates data silos between Seller Central, Acumatica (ERP/WMS), and accounting systems, leading to increased operational efficiency, reduced manual effort, and improved data accuracy.

Technical FAQs

▸ How do I ensure data consistency between Amazon Seller Central and my internal inventory system (Acumatica)?
Implement a bi-directional, event-driven inventory synchronization workflow. Use Amazon SP-API webhooks to detect Amazon-side stock changes and push updates from Acumatica to Seller Central via feeds. Leverage an iPaaS to manage real-time updates, reconcile discrepancies, and handle potential conflicts or race conditions.

Financial FAQs

▸ What's the best way to handle Amazon's settlement reports for accounting reconciliation in Acumatica?
Automate the download and parsing of settlement reports using the SP-API `Reports API` via your iPaaS. The iPaaS should extract individual transaction types (sales, fees, refunds) and map them to appropriate general ledger accounts in Acumatica, automating journal entries and flagging any unmatched items for review, potentially with AI assistance.

Platform FAQs

▸ Can low-code/no-code tools be used for Amazon Seller Central integrations with Acumatica?
Absolutely. Modern iPaaS platforms offer low-code/no-code workflow builders that allow business analysts and power users to design, deploy, and manage Amazon Seller Central integrations with Acumatica without extensive coding knowledge. This democratizes integration, accelerates deployment, and reduces reliance on IT resources.

AI FAQs

▸ How can AI enhance my Amazon Seller Central integration workflows with Acumatica?
AI can augment your Seller Central integrations by providing capabilities like automated data validation for orders, anomaly detection in inventory, intelligent mapping suggestions, predictive analytics for pricing, and even autonomous exception handling, leading to higher data quality and proactive operational management across both systems.

Security FAQs

▸ What security considerations are crucial for Amazon Seller Central integrations with Acumatica?
Key considerations include secure management of OAuth 2.0 refresh tokens (never hardcode), adherence to least-privilege access, encryption of data in transit and at rest, robust logging and monitoring for suspicious activity, and ensuring compliance with data privacy regulations like GDPR or CCPA for any customer PII passed between systems.

Performance FAQs

▸ How do I ensure my Amazon Seller Central integrations are scalable for peak seasons like Prime Day?
Design your integrations with scalability in mind by leveraging cloud-native iPaaS platforms that offer elastic scaling. Implement asynchronous processing, message queues, and horizontal scaling for connectors and workflow engines. Optimize data mapping and API calls to handle high transaction volumes efficiently, utilizing batching where appropriate.
Pricing

Simple, transparent pricing for Acumatica & Amazon Seller Central + | ERP & Marketplace Sync.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Acumatica & Amazon Seller Central + | ERP & Marketplace Sync integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo