Acumatica + Kentico Integration
Clarity Connect™ integrates Acumatica with Kentico, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.
Connecting with Clarity Connect™
Clarity Connect™ links Acumatica and Kentico through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.
Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.
Seamless Integration
Our middleware platform ensures robust and reliable data transfer between Acumatica and Kentico.
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Acumatica: Integrate custom fields (UDFs) from Acumatica's `InventoryItem`, `SalesOrder`, and `Customer` entities into Kentico's product attributes or customer profiles.
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Kentico: Map custom fields from Kentico's `Product`, `Order`, and `Customer/User` entities to corresponding custom fields in Acumatica.
Comprehensive Solution Details
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Acumatica: Integrate custom fields (UDFs) from Acumatica's `InventoryItem`, `SalesOrder`, and `Customer` entities into Kentico's product attributes or customer profiles.
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Kentico: Map custom fields from Kentico's `Product`, `Order`, and `Customer/User` entities to corresponding custom fields in Acumatica.
Robust Integration Architecture: Acumatica & Kentico
Our recommended integration architecture for Acumatica and Kentico DXP leverages a modern, cloud-native iPaaS as the central nervous system. This approach ensures scalability, resilience, and real-time data synchronization through an event-driven model.
Data Flow Steps
Event-Driven Architecture: Utilizing Kentico webhooks for immediate processing of new orders, customer registrations, etc.
Canonical Data Model: Defining a unified data structure within the iPaaS for key entities (Product, Order, Customer) to simplify transformations.
System of Record: Clearly defining which system is the master for each data entity (e.g., Acumatica for inventory, Kentico for web content).
Idempotent Operations: Designing API calls to Acumatica such that repeated requests for the same data change do not cause unintended side effects (e.g., duplicate orders).
Micro-integrations: Breaking down complex workflows into smaller, manageable, and independently deployable integration flows.
Data Touchpoints
"The architecture illustrates Kentico DXP as the customer-facing frontend, Acumatica as the back-office ERP, and the iPaaS as the central integration hub. Kentico initiates events (webhooks) to the iPaaS, which then communicates with Acumatica via its REST API. Acumatica can push data to the iPaaS via custom events or be polled. Data transformations and business logic are handled within the iPaaS, ensuring data integrity across both systems."
Simple, transparent pricing for Acumatica + Kentico.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
How Middleware Integration Works
See Acumatica + Kentico integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.
Integration Use Cases
Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.
New eCommerce Order Processing (Kentico to Acumatica)
Automate the transfer of new orders placed in Kentico eCommerce to Acumatica for streamlined fulfillment, inventory deduction, and financial posting.
Integration Steps:
- 0 Customer places order on Kentico DXP.
- 1 Kentico webhook triggers iPaaS workflow.
- 2 iPaaS extracts order details (items, customer, shipping, payment).
- 3 Data is transformed to Acumatica Sales Order schema.
- 4 New Sales Order is created in Acumatica.
- 5 Acumatica confirms order creation and deducts inventory.
- 6 Order status updated in Kentico DXP.
Business Outcome
Faster order fulfillment, accurate inventory management, reduced manual data entry, and improved customer satisfaction.
Real-time (event-driven)
API Endpoints & Data Logic
Technical details for developers and architects.
⚡ Transformation Logic
- Order Status Mapping: Map Kentico eCommerce order statuses (e.g., 'New', 'Processing', 'Payment Captured', 'Shipped') to corresponding Acumatica Sales Order statuses (e.g., 'Open', 'On Hold', 'Completed', 'Invoiced').
- Customer Deduplication: Use email address as the primary key for identifying existing customers in Acumatica to prevent duplicate records. If a match is found, update; otherwise, create new.
- Product SKU Harmonization: Ensure consistent SKU mapping between Kentico products and Acumatica inventory items. Handle variations (e.g., color, size) through distinct SKUs or mapped attributes.
- Inventory Aggregation: For multi-warehouse Acumatica setups, aggregate `QtyAvailable` from relevant warehouses into a single `Stock` value for Kentico.
- Address Formatting: Standardize address fields (street, city, state, zip, country) to match the expected format of both systems, handling variations in abbreviations or field names.
- Price Calculation: Ensure that the final order total and line item prices in Acumatica accurately reflect any discounts or promotions applied in Kentico, potentially requiring custom fields or adjustments.
🛡️ Error Handling
- Acumatica API Unavailable: iPaaS retries with exponential backoff; if persistent, moves to DLQ and alerts.
- Invalid SKU in Order: Order item fails creation in Acumatica. iPaaS flags item, creates order without it (if configured) or moves entire order to DLQ.
- Customer Not Found: New customer created in Acumatica based on Kentico data.
- Inventory Mismatch: Acumatica reports lower stock than expected. iPaaS updates Kentico to reflect accurate Acumatica stock.
- Payment Gateway Failure: Payment transaction status updated to 'Failed' in Kentico and Acumatica, customer notified.
Simple, transparent pricing for Acumatica + Kentico.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
Simple, transparent pricing for Acumatica + Kentico.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
See Acumatica + Kentico integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.