Integration Hero
Connect™

Unleash Real-time Efficiency: Amazon Fulfillment & SAP Integration

Automate your entire order-to-cash cycle, synchronize inventory, and reconcile financials between Amazon Fulfillment and SAP with a powerful, AI-driven iPaaS.

Get Pricing

See how it works
The Challenge

The Disconnect: Manual Gaps Between Amazon Fulfillment & SAP

Managing high-volume sales through Amazon Fulfillment while maintaining accurate records in SAP often creates significant operational challenges. Without a robust integration, businesses face data silos, delays, and costly errors that hinder growth and customer experience.

  • Manual order entry from Amazon into SAP is time-consuming and error-prone.
  • Lagging inventory updates lead to overselling on Amazon or stockouts in SAP.
  • Delayed shipment tracking updates result in poor customer communication and missed revenue recognition.
  • Complex financial reconciliation of Amazon settlement reports in SAP requires extensive manual effort.
  • Inefficient returns processing causes inventory discrepancies and delayed customer refunds.
Integration Diagram
Solution Illustration
The Solution

The Seamless Solution: iPaaS for Amazon Fulfillment & SAP

Our intelligent iPaaS platform provides a robust, low-code solution to connect Amazon Fulfillment with your SAP ECC or S/4HANA system. It orchestrates real-time, bidirectional data flow, automating every critical step from order intake to financial reconciliation.

  • Pre-built, configurable connectors for Amazon SP-API and SAP (OData, BAPIs, RFCs).
  • Visual drag-and-drop workflow designer for rapid integration development.
  • AI-powered data mapping and transformation engine.
  • Real-time event-driven architecture for instant updates.
  • Comprehensive error handling, monitoring, and alerting.
Implementation Timeline

Go live with Amazon Fulfillment + SAP in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Fulfillment and SAP, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Fulfillment + SAP deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Amazon SP-API and SAP (OData, BAPIs, RFCs).
  • Visual drag-and-drop workflow designer for rapid integration development.
  • AI-powered data mapping and transformation engine.
  • Real-time event-driven architecture for instant updates.
  • Comprehensive error handling, monitoring, and alerting.
  • Scalable and secure cloud-native platform.

Technical Integration Details: Connecting Amazon Fulfillment & SAP

Our iPaaS acts as the central nervous system, providing secure, scalable, and resilient connectivity between Amazon's Selling Partner API (SP-API) and your SAP landscape. It handles the complexities of API communication, data transformation, and business logic execution.

Data Flow Steps

API Connectivity: Establish secure, authenticated connections to Amazon SP-API (OAuth 2.0) and SAP (OData, BAPIs/RFCs via Cloud Connector/Gateway).

Event & Polling Configuration: Set up event listeners for real-time Amazon updates (where available) and optimized polling schedules for high-volume data or systems lacking webhooks.

Data Harmonization: Define canonical data models within the iPaaS, transforming Amazon-specific entities (e.g., `amazonOrderId`) into SAP-compatible formats (e.g., `SalesOrderID`).

Transformation & Validation: Implement visual data mapping, enrichment, and validation rules to ensure data quality and adherence to business logic before sending to target systems.

Workflow Orchestration: Design multi-step, conditional workflows that define the exact sequence of operations across Amazon and SAP.

Error Handling & Monitoring: Configure robust error management, automated retries, dead-letter queues, and real-time alerts for proactive issue resolution.

Deployment & Governance: Promote tested integrations from Dev to QA to Production environments, with version control and audit trails.

Data Touchpoints

New Amazon 'Order' -> SAP 'Sales Order'
SAP 'Material' inventory -> Amazon 'InventoryItem' (listings)
Amazon 'Shipment' status -> SAP 'Outbound Delivery' & 'Invoice'
Amazon 'Return' -> SAP 'Customer Return' & 'Credit Memo'
Amazon 'PaymentTransaction' (settlement reports) -> SAP 'Journal Entry' & 'Payment'

"A conceptual diagram shows Amazon Seller Central connecting to the iPaaS via SP-API. The iPaaS, in turn, connects to SAP S/4HANA (via OData APIs) or SAP ECC (via SAP Cloud Connector to BAPIs/RFCs). Bidirectional arrows indicate data flow for Orders, Inventory, Shipments, Returns, and Financials. The iPaaS orchestrates transformations, error handling, and monitoring."

Pricing

Simple, transparent pricing for Amazon Fulfillment + SAP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Amazon Fulfillment

Integrating Amazon Fulfillment fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for Amazon Fulfillment & SAP

Precise mapping of data entities is the cornerstone of a successful integration. Our iPaaS provides granular control and AI assistance to ensure every field from Amazon Fulfillment aligns perfectly with your SAP system, respecting business logic and data integrity.

Order / Sales Order

Represents a customer's purchase in Amazon and its corresponding sales document in SAP.

Amazon Fulfillment Fields

amazonOrderId purchaseDate orderStatus buyerInfo fulfillmentChannel shippingAddress orderTotal

SAP Fields

SalesOrderID SalesOrderType SoldToParty ShipToParty OrderDate RequestedDeliveryDate Currency TotalNetValue ReferenceOrderID

Mapping Notes

Amazon's `amazonOrderId` typically maps to a custom field or external reference in SAP `SalesOrderID`. `buyerInfo` fields map to SAP `Business Partner` (SoldTo/ShipTo Party). `fulfillmentChannel` is crucial for distinguishing FBA vs. FBM orders and may influence SAP order type.

Next Steps

See Amazon Fulfillment + SAP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End eCommerce Order Processing

Automatically transfer new orders from Amazon Fulfillment into SAP as Sales Orders, trigger fulfillment, and update statuses.

Integration Steps:

  1. 0 New 'Order' detected in Amazon (event-driven).
  2. 1 iPaaS fetches 'Order' and 'OrderItem' details.
  3. 2 Data transformed and validated against SAP master data ('Material', 'Business Partner').
  4. 3 New 'Sales Order' created in SAP (OData API or BAPI).
  5. 4 SAP confirms order and updates 'Inventory Level'.
  6. 5 Amazon 'Shipment' status (e.g., 'Shipped') triggers update in SAP 'Outbound Delivery'.
  7. 6 Tracking info from Amazon 'Shipment' synced to SAP and potentially external CRM.
  8. 7 SAP generates 'Invoice' upon goods issue, sent to financial systems.

Business Outcome

Automated order fulfillment, accurate inventory deduction, faster revenue recognition, and improved customer communication.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Inventory Accuracy
Maintain precise inventory levels across Amazon Fulfillment and SAP, preventing overselling and optimizing stock management.
Accelerated Order-to-Cash Cycle
Automate order processing from Amazon to SAP, speeding up fulfillment, delivery, and invoice generation.
Reduced Manual Errors & Costs
Eliminate manual data entry and reconciliation, significantly lowering operational costs and data entry mistakes.
Enhanced Financial Visibility
Automate the reconciliation of Amazon settlement reports with SAP FI/CO, providing accurate and timely financial insights.
Improved Customer Satisfaction
Provide customers with real-time order and shipment tracking, leading to a superior post-purchase experience.
Scalable eCommerce Operations
Build an integration foundation that scales effortlessly with your business growth and increasing Amazon sales volumes.
✨

Real-time Inventory Accuracy

99% Inventory Accuracy

📋 What You Get

Maintain precise inventory levels across Amazon Fulfillment and SAP, preventing overselling and optimizing stock management.

💼 Business Impact

This benefit directly contributes to 99% improvement in Inventory Accuracy, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Amazon Fulfillment + SAP in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Fulfillment and SAP, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Fulfillment + SAP deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET /orders/v0/orders Retrieve new and updated customer orders.
POST /fba/outbound/2020-07-01/fulfillments Request FBA to fulfill customer orders.
GET /fba/inventory/v1/summaries Get detailed inventory summaries across FCs.
POST /reports/2021-06-30/reports Request settlement, inventory, and order reports.
PUT /listings/2021-08-01/items/{sellerId}/{sku} Create or update product listings and pricing.

⚡ Transformation Logic

  • Field Mapping: `amazonOrderId` -> `SAPExternalOrderID_c` (custom field in SAP Sales Order).
  • Data Type Conversion: Convert Amazon's string `itemPrice` to SAP's decimal `NetPrice` with specific precision.
  • Lookup & Enrichment: Use Amazon `sellerSKU` to look up `MaterialID`, `Plant`, and `StorageLocation` from SAP Material Master.
  • Conditional Logic: If `fulfillmentChannel` is 'FBA', assign a specific 'FBA Order Type' in SAP. If 'FBM', assign 'FBM Order Type'.
  • Aggregation: Sum `itemPrice` from all `OrderItem`s to populate SAP `TotalNetValue`.

🛡️ Error Handling

  • API Rate Limit Exceeded: iPaaS queues requests and retries with exponential backoff.
  • SAP System Unavailable: Messages are temporarily queued, and retries are attempted until SAP is back online.
  • Data Validation Failure: Malformed Amazon order data is quarantined in a dead-letter queue, and an alert is sent for manual correction.
  • Missing Master Data: If an Amazon `sellerSKU` doesn't exist in SAP `Material Master`, the order is flagged, and a notification is sent to the product team.
Pricing

Simple, transparent pricing for Amazon Fulfillment + SAP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Amazon Fulfillment with SAP?
The primary benefit is achieving real-time, bidirectional data synchronization between Amazon Fulfillment and your SAP ERP. This eliminates manual data entry, reduces errors, accelerates order-to-cash cycles, provides a unified view of inventory and customer data, and significantly improves operational efficiency and financial reconciliation.

Technical FAQs

▸ Which Amazon Fulfillment and SAP APIs are commonly used for this integration?
For Amazon, the Selling Partner API (SP-API) is key, covering Orders, Fulfillment Outbound, Fulfillment Inbound, Reports, and Listings. For SAP, it depends on your version: SAP S/4HANA Cloud primarily uses OData and REST APIs (e.g., APISALESORDERSRV), while SAP ECC often uses BAPIs and RFCs (e.g., BAPISALESORDER_CREATEFROMDAT2) accessed via SAP Gateway or Cloud Connector.

iPaaS FAQs

▸ How does an iPaaS facilitate low-code/no-code automation for Amazon-SAP workflows?
An iPaaS provides visual designers, pre-built connectors for both Amazon and SAP, and drag-and-drop mapping tools. This abstracts the complexity of APIs and coding, allowing business analysts and operations teams to configure and automate complex workflows like order processing, inventory updates, and financial reconciliation with minimal or no code, drastically accelerating deployment.

AI FAQs

▸ How does AI enhance Amazon Fulfillment and SAP integrations?
AI augments integrations by providing intelligent data mapping suggestions, automating exception handling (e.g., flagging suspicious orders or returns), detecting anomalies in inventory levels or sales patterns, and improving data quality through automated validation and enrichment. This leads to more proactive, efficient, and resilient operations.

Challenges FAQs

▸ What are the common challenges when integrating Amazon Fulfillment with SAP, and how are they solved?
Common challenges include managing Amazon's API rate limits, handling complex data transformations between Amazon's specific schemas and SAP's intricate structures, robust error handling for high-volume transactions, and securely managing API credentials. An iPaaS solves these with intelligent queuing/batching, visual mapping engines, multi-tiered error handling, and secure credential vaults.

Scalability FAQs

▸ Is it possible to integrate Amazon Fulfillment with multiple eCommerce platforms and SAP simultaneously?
Yes, an iPaaS is specifically designed for multi-system integration. It can act as a central hub to connect Amazon Fulfillment with various eCommerce platforms (e.g., Shopify, Magento) and your SAP ERP simultaneously, orchestrating orders, inventory, and shipment data across all your sales channels from a single, unified platform.

Data Management FAQs

▸ How do you ensure data consistency between SAP and Amazon Fulfillment, especially for inventory?
Data consistency is ensured through real-time, event-driven synchronization for critical entities like inventory and order status. The iPaaS establishes robust data harmonization and transformation pipelines, applies validation rules, and implements conflict resolution strategies (e.g., 'SAP is the system of record for inventory') to catch and resolve discrepancies before they propagate, maintaining a 'single source of truth'.

Security FAQs

▸ What security measures are in place for Amazon-SAP integrations?
Security is paramount. Measures include end-to-end encryption (TLS 1.2+) for data in transit, encryption at rest for stored data, secure credential management via vaults, OAuth 2.0 for authentication, Role-Based Access Control (RBAC), data masking for PII, and comprehensive audit trails. For on-premise SAP, SAP Cloud Connector provides a secure, reverse-invoke tunnel.
Implementation Timeline

Go live with Amazon Fulfillment + SAP in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Fulfillment and SAP, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Fulfillment + SAP deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Amazon Fulfillment + SAP.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Amazon Fulfillment + SAP integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo