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Unlock Peak Efficiency: Seamless TIMS ERP & Amazon Fulfillment Integration

Automate your entire order-to-cash cycle, synchronize inventory in real-time, and simplify financial reconciliation with a powerful, AI-driven integration platform.

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The Challenge

The Disconnect Between Your ERP and eCommerce Fulfillment

Managing high-volume sales through Amazon Fulfillment while maintaining accurate financial records and inventory in TIMS is a complex, error-prone challenge. Manual processes create significant bottlenecks, leading to delayed fulfillment, inaccurate stock levels, and arduous financial reconciliation.

  • Manual entry of Amazon orders into TIMS: Slow, costly, and error-prone.
  • Out-of-sync inventory: Leads to overselling on Amazon or missed sales opportunities.
  • Complex Amazon Settlement Reports: Difficult and time-consuming to reconcile within TIMS GL.
  • Delayed shipment updates: Poor customer experience and inaccurate order statuses.
  • Inefficient returns processing: Disrupts inventory and financial records.
  • Lack of a unified view: Disjointed data across sales, fulfillment, and finance.
Integration Diagram
Solution Illustration
The Solution

Seamless Automation: TIMS ERP to Amazon Fulfillment with iPaaS

Our powerful iPaaS solution provides a robust, low-code platform to connect TIMS with Amazon Fulfillment, automating critical workflows, ensuring data accuracy, and giving you a single source of truth for your eCommerce operations and financials.

  • Bi-directional Order Synchronization
  • Real-time Inventory Level Updates
  • Automated Financial Settlement Reconciliation
  • Streamlined Returns & Refunds Processing
  • Product Data Synchronization (SKU, Pricing, Descriptions)
Implementation Timeline

Go live with Amazon Fulfillment + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Fulfillment and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Fulfillment + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional Order Synchronization
  • Real-time Inventory Level Updates
  • Automated Financial Settlement Reconciliation
  • Streamlined Returns & Refunds Processing
  • Product Data Synchronization (SKU, Pricing, Descriptions)
  • Shipment Tracking & Status Updates

Technical Integration Details: TIMS & Amazon Fulfillment

This integration leverages a robust iPaaS to orchestrate data flow between TIMS and Amazon Fulfillment, ensuring secure, scalable, and real-time synchronization. The architecture is designed for high performance, fault tolerance, and extensibility.

Data Flow Steps

API Connectivity & Authentication: Establish secure connections using OAuth 2.0 for Amazon SP-API and OAuth 2.0/API keys for TIMS. All traffic is encrypted via TLS 1.2+.

Event-Driven Triggers: Configure Amazon SP-API Notifications (webhooks) for real-time events like new orders or shipment updates. TIMS webhooks or scheduled API polls capture internal changes.

Data Extraction & Ingestion: iPaaS connectors extract relevant data entities (Orders, Inventory, Products, Financial Events) from both systems.

Data Transformation & Harmonization: The iPaaS mapping engine transforms data formats and values to align with the canonical data model, resolving schema differences between TIMS and Amazon. AI assists in suggesting optimal mappings and validating data types.

Business Logic & Validation: Apply custom business rules (e.g., tax calculations, GL account mapping, fraud checks) and AI-powered validation to ensure data integrity before posting.

Data Loading & Updates: Transformed data is loaded into the target system via its respective APIs, utilizing bulk operations and batching for efficiency where possible.

Error Handling & Monitoring: Implement comprehensive logging, automated retries with exponential backoff, dead-letter queues, and real-time alerts for any integration failures or anomalies.

Data Touchpoints

TIMS: Sales Order, Inventory Item, Customer, Invoice, Payment, General Ledger Entry, Product/Item, Shipment.
Amazon Fulfillment: Order, Inventory Item, Product, Shipment, Return, Settlement Report, Financial Event, Feed, FBA Inbound Shipment.

"TIMS <--> iPaaS <--> Amazon Fulfillment 1. eCommerce Order -> TIMS Sales Order (iPaaS) 2. TIMS Sales Order -> Amazon MCF Order (iPaaS) 3. Amazon Shipment -> TIMS Shipment/Sales Order Update (iPaaS) 4. TIMS Inventory Update -> Amazon Inventory Feed (iPaaS) 5. Amazon Settlement Report -> TIMS GL Entries (iPaaS) 6. Amazon Returns -> TIMS Returns/Inventory Adjustments (iPaaS)"

Pricing

Simple, transparent pricing for Amazon Fulfillment + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Amazon Fulfillment

Integrating Amazon Fulfillment fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for TIMS and Amazon Fulfillment

The integration focuses on synchronizing critical business entities, ensuring data consistency and accuracy across TIMS and Amazon. Our iPaaS provides visual mapping tools and AI assistance to streamline this process.

Sales Order / Order

Represents a customer's purchase. In TIMS, it initiates fulfillment and billing; in Amazon, it's the core transaction for FBA.

Amazon Fulfillment Fields

SalesOrderID (TIMS internal) ExternalOrderID (from eCommerce/CRM) CustomerID OrderDate ShipDate Status (e.g., Open, Shipped) TotalAmount LineItems (Product, Quantity, Price) ShippingMethod BillingAddress ShippingAddress

TIMS Fields

AmazonOrderId SellerOrderId PurchaseDate OrderStatus BuyerInfo ShippingAddress OrderTotal OrderItems (SKU, quantity, price)

Mapping Notes

Map TIMS Sales Order to Amazon MCF Order for outbound fulfillment. Map Amazon Order to TIMS Sales Order for inbound order processing. Ensure consistent status mapping (e.g., 'Shipped' in Amazon to 'Fulfilled' in TIMS). Line item mapping requires SKU reconciliation.

Next Steps

See Amazon Fulfillment + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End eCommerce Order Fulfillment

A customer places an order on your eCommerce platform (e.g., Shopify), which is then synced to TIMS as a Sales Order. This TIMS Sales Order automatically triggers an FBA Multi-Channel Fulfillment (MCF) order in Amazon. Once Amazon ships the item, tracking information updates TIMS, which then notifies the customer.

Integration Steps:

  1. 0 Customer places order on eCommerce site.
  2. 1 Order syncs to TIMS as a Sales Order.
  3. 2 iPaaS creates Amazon MCF order from TIMS Sales Order.
  4. 3 Amazon FBA fulfills and ships the order.
  5. 4 Shipment details (tracking, carrier) update TIMS.
  6. 5 TIMS updates customer with shipping information.

Business Outcome

Faster fulfillment, reduced manual order processing, improved customer satisfaction with real-time updates, accurate sales data in TIMS.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automated Order Fulfillment
Automatically push Amazon orders into TIMS for processing and trigger FBA fulfillment, eliminating manual data entry and accelerating shipping times.
Real-time Inventory Accuracy
Synchronize inventory levels between TIMS and Amazon FBA in real-time, preventing overselling, optimizing stock levels, and improving customer satisfaction.
Streamlined Financial Reconciliation
Automate the parsing and posting of Amazon Settlement Report data (sales, fees, refunds) directly to your TIMS General Ledger, drastically reducing month-end close times.
Enhanced Operational Efficiency
Free up valuable human resources from repetitive data entry, allowing your teams to focus on strategic initiatives and growth.
Improved Data Quality & Reliability
Leverage AI-powered validation and robust error handling to ensure consistent, accurate data across TIMS and Amazon, minimizing costly errors.
Agile & Scalable Operations
Easily adapt to business changes and scale your integration to handle increasing order volumes without compromising performance or stability.
✨

Automated Order Fulfillment

90% Reduction Manual Order Entry Time

📋 What You Get

Automatically push Amazon orders into TIMS for processing and trigger FBA fulfillment, eliminating manual data entry and accelerating shipping times.

💼 Business Impact

This benefit directly contributes to 90% Reduction improvement in Manual Order Entry Time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Amazon Fulfillment + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Fulfillment and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Fulfillment + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/sales_orders Create new sales orders in TIMS from Amazon orders or other channels.
GET /api/v1/sales_orders/{id} Retrieve specific sales order details, including status for fulfillment updates.
PUT /api/v1/inventory/{sku}/quantity Update inventory levels for specific SKUs in TIMS, reflecting Amazon sales/returns.
GET /api/v1/inventory/{sku} Retrieve current inventory levels for a specific SKU from TIMS.
POST /api/v1/generalledgerentries Post journal entries directly to the TIMS General Ledger from Amazon Settlement Reports.
GET /api/v1/products Retrieve product catalog details, including pricing and attributes, from TIMS.

⚡ Transformation Logic

  • SKU Harmonization: Map TIMS Product SKUs to Amazon SellerSKUs, handling any internal vs. external ID variations.
  • Address Standardization: Cleanse and standardize shipping and billing addresses to ensure compatibility across systems.
  • Status Mapping: Translate TIMS order/shipment statuses (e.g., 'Open', 'Fulfilled') to Amazon's corresponding statuses (e.g., 'Unshipped', 'Shipped').
  • Financial Categorization: Apply rule-based and AI-assisted mapping of Amazon's diverse financial event types (e.g., `FBAPERORDER_FEE`, `PRINCIPAL`) to specific TIMS General Ledger Accounts.
  • Currency Conversion: Handle multi-currency transactions if applicable, ensuring consistent currency in TIMS.

🛡️ Error Handling

  • Amazon SP-API rate limit exceeded (handled by throttling and retry).
  • Invalid SKU provided to Amazon FBA (routed to dead-letter queue for correction).
  • TIMS API unavailable (handled by retry and alert).
  • Mismatched data types during transformation (flagged by AI validation).
  • Duplicate order submission (prevented by idempotent design).
Pricing

Simple, transparent pricing for Amazon Fulfillment + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating TIMS with Amazon Fulfillment?
The primary benefit is end-to-end automation of your eCommerce operations, from order ingestion into TIMS and FBA fulfillment, to real-time inventory synchronization, and automated financial reconciliation of Amazon Settlement Reports within TIMS. This significantly reduces manual effort, errors, and accelerates your financial close.

Financial FAQs

▸ How does this integration handle Amazon's complex Settlement Reports for TIMS?
Our iPaaS automatically fetches, parses, and transforms Amazon's detailed Settlement Reports. It applies predefined and AI-assisted rules to categorize each financial event (sales, fees, refunds) and posts them directly to the appropriate General Ledger accounts in TIMS, streamlining reconciliation and ensuring accurate accounting.

Inventory FAQs

▸ Can I synchronize inventory in real-time between TIMS and Amazon FBA?
Yes, absolutely. By leveraging an event-driven iPaaS, any inventory level changes in TIMS (e.g., from sales, receipts, or adjustments) are immediately detected and pushed to Amazon FBA via the SP-API Feeds. This ensures real-time accuracy, preventing overselling on Amazon and optimizing stock levels.

Technical FAQs

▸ How does the iPaaS handle Amazon SP-API rate limits when integrating with TIMS?
Our iPaaS is designed with built-in intelligent throttling, queuing mechanisms, and exponential backoff strategies to gracefully manage Amazon SP-API rate limits. For high-volume operations, it utilizes batching to reduce API call frequency, ensuring continuous and stable data flow without hitting Amazon's limits.

AI Features FAQs

▸ What role does AI play in the TIMS-Amazon Fulfillment integration?
AI augments the integration by providing intelligent field mapping suggestions, automated data validation to detect anomalies (e.g., unusual fees or order values), smart error resolution, and predictive insights for demand forecasting. This reduces manual intervention, improves data quality, and makes workflows more resilient.

Fulfillment FAQs

▸ Is it possible to automate Multi-Channel Fulfillment (MCF) orders from TIMS?
Yes. The iPaaS can capture sales orders originating from any channel that flows into TIMS (e.g., your website, eBay), transform them into Amazon's MCF order format, and submit them via the SP-API Fulfillment Outbound API. The iPaaS then tracks the fulfillment status and updates TIMS and your originating sales channel.

Security FAQs

▸ How secure is the data exchanged between TIMS and Amazon Fulfillment?
Security is paramount. All data in transit is encrypted using TLS 1.2+. Authentication uses robust OAuth 2.0 for Amazon SP-API and TIMS (where available), with secure storage and rotation of credentials. The integration adheres to Amazon's Data Protection Policy, GDPR, CCPA, and industry security standards like ISO 27001.

Customization FAQs

▸ Can I customize the integration workflows and data mappings?
Absolutely. Our low-code iPaaS provides a visual drag-and-drop interface that allows business users and IT to easily customize workflows, add conditional logic, map custom fields, and define specific transformation rules without writing extensive code. All changes can be tested in a sandbox and version-controlled.
Implementation Timeline

Go live with Amazon Fulfillment + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Fulfillment and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Fulfillment + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Amazon Fulfillment + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Amazon Fulfillment + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo