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Unify Infor ERP & Amazon Marketplace: AI-Powered, Low-Code Integration for Mid-Market Growth

Automate order-to-cash, synchronize inventory in real-time, and streamline financials with intelligent, rapid integration designed for your Infor and Amazon ecosystem.

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The Challenge

The Disconnect Between Your Infor ERP & Amazon Marketplace

For mid-market companies scaling their operations, managing Amazon Marketplace sales manually or with brittle, legacy integrations against a robust Infor ERP system creates significant bottlenecks. This disconnect leads to operational inefficiencies, financial inaccuracies, and missed growth opportunities.

  • Manual order entry from Amazon into Infor is time-consuming and error-prone.
  • Delayed inventory updates lead to overselling on Amazon and customer dissatisfaction.
  • Reconciling complex Amazon settlement reports with Infor Financials is a labor-intensive nightmare.
  • Inconsistent product data across systems hampers listing quality and search visibility.
  • Lack of real-time visibility into sales, returns, and inventory impacts strategic decision-making.
Integration Diagram
Solution Illustration
The Solution

Intelligent Integration: Connecting Infor ERP & Amazon Marketplace

Our AI-powered, low-code integration solution acts as the central nervous system for your Infor and Amazon Marketplace operations. It provides a seamless, real-time data flow, automating critical workflows and transforming manual processes into intelligent, efficient operations.

  • Real-time Order Sync: Amazon Orders to Infor Sales Orders
  • Bidirectional Inventory Synchronization
  • Automated Product Catalog & Listing Management
  • Intelligent Financial Settlement Report Reconciliation
  • Automated Shipment & Tracking Updates to Amazon
Implementation Timeline

Go live with Amazon Marketplace + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Marketplace and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Marketplace + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Order Sync: Amazon Orders to Infor Sales Orders
  • Bidirectional Inventory Synchronization
  • Automated Product Catalog & Listing Management
  • Intelligent Financial Settlement Report Reconciliation
  • Automated Shipment & Tracking Updates to Amazon
  • Customer Data Synchronization (within Amazon's privacy limits)
  • AI-driven Data Mapping & Transformation

Technical Integration Details: Infor & Amazon Marketplace

Our integration leverages a modern iPaaS to orchestrate data exchange between Infor and Amazon Marketplace, ensuring robust, secure, and performant connectivity. It prioritizes API-first and event-driven approaches for maximum efficiency.

Data Flow Steps

Authentication & Authorization: Securely connect to Infor using OAuth 2.0/API keys and Amazon SP-API using LWA OAuth 2.0 refresh tokens, managed in an encrypted secrets vault.

Event Listener/Polling: Configure iPaaS to subscribe to Amazon SP-API Notifications (webhooks) for real-time events (new orders, cancellations) and to poll Infor APIs for changes (inventory, product updates) where webhooks are not available.

Data Extraction: Extract relevant data (e.g., Amazon 'Order', Infor 'Product') using respective API endpoints, applying filtering for efficiency.

AI-Powered Mapping & Transformation: Utilize the iPaaS's visual mapping canvas, augmented by AI suggestions, to transform data from the source schema to the target schema. Implement business logic, conditional mapping, and data validation.

Data Loading: Push transformed data to the target system via its APIs (e.g., create 'Sales Order' in Infor, update 'Listing' quantity on Amazon).

Error Handling & Monitoring: Implement comprehensive error handling (retries, dead-letter queues) and real-time monitoring with AI-driven anomaly detection and alerting.

Confirmation & Status Update: Update source systems or internal dashboards with processing results, ensuring end-to-end visibility.

Data Touchpoints

Infor: Customer, Sales Order, Product, Inventory Item, Invoice, Payment Transaction, Purchase Order, Vendor, General Ledger Account
Amazon Marketplace: Order, OrderItem, Product, Listing, Inventory, Shipment, FinancialEvent, Report, Customer, Refund

"Infor <--- (Inventory, Products, Invoices) ---> iPaaS (AI-Powered Mapping, Orchestration, Error Handling) <--- (Orders, Shipments, Listings, Financial Events) ---> Amazon Marketplace"

Pricing

Simple, transparent pricing for Amazon Marketplace + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Amazon Marketplace

Integrating Amazon Marketplace fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & AI-Assisted Mapping

Achieving seamless data flow relies on accurate, intelligent mapping between Infor's robust enterprise entities and Amazon Marketplace's eCommerce-specific data structures. Our AI-powered iPaaS simplifies this complex process.

Customer

Synchronizing customer information for order processing and service.

Amazon Marketplace Fields

CustomerID CustomerName BillingAddress ShippingAddress ContactEmail PhoneNumber

Infor Fields

buyerName shippingAddress buyerEmail (masked)

Mapping Notes

Amazon provides limited customer data due to privacy. Map Amazon 'shippingAddress' to Infor 'ShippingAddress'. Use 'buyerName' for Infor 'CustomerName'. For richer profiles, match 'shippingAddress' or 'buyerName' to existing Infor 'Customer' records.

Next Steps

See Amazon Marketplace + Infor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Amazon Order-to-Cash in Infor

Seamlessly transfer new Amazon Marketplace orders (FBM and FBA) to Infor as Sales Orders, trigger fulfillment, and update Amazon with shipment details, then reconcile payments.

Integration Steps:

  1. 0 New order placed on Amazon Marketplace triggers an SP-API Notification (webhook).
  2. 1 iPaaS receives the order, validates data, and uses AI to suggest optimal mapping to Infor's 'Sales Order' entity.
  3. 2 A 'Sales Order' is automatically created in Infor, deducting 'Inventory Item' quantities.
  4. 3 Infor's fulfillment process (or WMS) generates a 'Shipment' record.
  5. 4 Shipment details (tracking, carrier) are sent back to Amazon via SP-API, updating order status.
  6. 5 Amazon 'FinancialEvent' data (sales, fees) is collected for reconciliation against Infor 'Invoices' and 'Payment Transactions'.

Business Outcome

Reduced manual order entry, faster order fulfillment, improved customer satisfaction with real-time updates, accurate revenue recognition.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Processing
Automate the flow of Amazon orders directly into Infor, reducing manual data entry by up to 90% and accelerating fulfillment cycles.
Real-time Inventory Accuracy
Synchronize inventory levels between Infor and Amazon Marketplace in real-time, eliminating overselling and improving stock management.
Streamlined Financial Reconciliation
Automatically parse and post Amazon settlement reports to Infor GL, reducing manual reconciliation effort by 80% and ensuring accurate financial reporting.
Faster Product Time-to-Market
Automate product listing and updates from Infor to Amazon, enabling faster product launches and consistent catalog data.
Enhanced Data Quality with AI
Leverage AI for intelligent mapping, validation, and anomaly detection, ensuring high data integrity across Infor and Amazon.
Reduced Operational Costs
Minimize manual labor, reduce errors, and optimize resource allocation, leading to significant cost savings across your operations.
Scalable eCommerce Growth
Build a robust foundation that supports increasing transaction volumes and new marketplace channels, future-proofing your eCommerce strategy.
✨

Accelerated Order Processing

90% Reduction in Manual Order Entry

📋 What You Get

Automate the flow of Amazon orders directly into Infor, reducing manual data entry by up to 90% and accelerating fulfillment cycles.

💼 Business Impact

This benefit directly contributes to 90% improvement in Reduction in Manual Order Entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Amazon Marketplace + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Marketplace and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Marketplace + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PUT /infor/api/v1/customers Create, retrieve, or update customer master data for CRM or eCommerce synchronization.
POST, GET, PUT /infor/api/v1/salesorders Create sales orders from eCommerce, retrieve order status, or update order details for fulfillment.
GET, PUT /infor/api/v1/products Retrieve product catalog information, update pricing, or synchronize product attributes for PIM or eCommerce.
GET, PUT /infor/api/v1/inventory/{item_id} Query real-time inventory levels for specific items or update stock quantities from WMS.
POST, GET /infor/api/v1/invoices Create invoices from completed orders or retrieve invoice details for payment processing and reconciliation.
POST /infor/api/v1/gl/journalentries Post financial journal entries from subsidiary systems for consolidation and reporting.

⚡ Transformation Logic

  • Schema Normalization: Convert Amazon's dynamic JSON structures to Infor's structured ERP schema and vice-versa.
  • Data Type Conversion: Ensure consistency (e.g., string to numeric, date formats).
  • Lookup Tables: Map values (e.g., Amazon 'fulfillmentChannel' to Infor 'ShippingMethod' codes).
  • Conditional Logic: Apply rules like 'if FBM, then route to Warehouse A; if FBA, only send notification'.
  • Aggregation/Splitting: Break down Amazon 'OrderItem' into multiple Infor 'Sales Order Line Items'. Aggregate Amazon 'FinancialEvents' for Infor 'Journal Entries'.
  • Data Enrichment: Add missing data points to target records based on predefined rules or lookups from other systems.

🛡️ Error Handling

  • API Rate Limit Exceeded: Handled with exponential backoff and intelligent throttling.
  • Data Validation Failure: AI-assisted suggestions for correction, or routing to DLQ.
  • System Downtime: Circuit breakers prevent cascading failures, automatic retries when system is back online.
  • SKU Mismatch: Alert, route to DLQ for manual mapping, or use AI to suggest closest match.
  • Duplicate Orders: Idempotent operations prevent duplicate processing if an Amazon event is received multiple times.
Pricing

Simple, transparent pricing for Amazon Marketplace + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What are the primary benefits of integrating Infor with Amazon Marketplace?
Integrating Infor with Amazon Marketplace primarily offers real-time order and inventory synchronization, automated product listing management, streamlined financial reconciliation, and significant reductions in manual data entry and errors. This leads to faster fulfillment, improved customer satisfaction, and accurate financial reporting.

AI & Low-Code FAQs

▸ How does an AI-powered iPaaS accelerate Infor-Amazon integration?
An AI-powered iPaaS accelerates integration by providing intelligent mapping suggestions, auto-generating workflow templates, detecting anomalies in data, and proactively suggesting error resolutions. This significantly reduces setup time, minimizes manual configuration, and improves data quality from the start.
▸ Can business users build and modify Infor-Amazon integrations with low-code tools?
Absolutely. Modern iPaaS platforms offer intuitive low-code/no-code interfaces, enabling business analysts and citizen integrators to visually design, build, and deploy complex Infor-Amazon workflows with minimal coding. This democratizes integration and speeds up development cycles.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating Infor with Amazon Marketplace, and how are they addressed?
Common challenges include maintaining real-time inventory accuracy, synchronizing complex product catalogs with varying attributes, reconciling detailed Amazon financial settlement reports, and managing Amazon's API rate limits. Our solution addresses these with event-driven architecture, AI-assisted mapping, robust financial parsing, and intelligent throttling mechanisms.

Security & Compliance FAQs

▸ How do you ensure data security and compliance when integrating Infor and Amazon?
Data security is paramount. We implement robust authentication (OAuth 2.0), encrypt data in transit (TLS 1.2+) and at rest, apply strict access controls (least privilege), tokenize sensitive payment data, and maintain comprehensive audit trails. Our platform adheres to industry standards like SOC 2 and ISO 27001, and helps you comply with regulations like GDPR and CCPA.

Technical FAQs

▸ What role does event-driven architecture play in Infor-Amazon integration?
Event-driven architecture, utilizing Amazon SP-API Notifications (webhooks), enables real-time responsiveness. Instead of polling, the iPaaS instantly receives notifications for new orders or inventory updates, triggering immediate actions in Infor. This drastically reduces latency, improves data freshness, and optimizes resource usage.

Customization FAQs

▸ Can I customize the integration workflows to fit my specific business rules?
Yes, absolutely. Our platform is built for flexibility. You can easily customize pre-built workflows, add conditional logic, define custom data transformations, and map custom fields using the low-code visual designer. AI can even assist in generating complex transformation rules based on your requirements.

Financial FAQs

▸ How does the integration handle Amazon's complex financial settlement reports?
Our iPaaS automates the retrieval, parsing, and transformation of Amazon's settlement reports. It extracts individual transaction lines (sales, fees, refunds), maps them to your Infor General Ledger accounts, and posts them automatically, significantly reducing manual reconciliation effort. AI can also help detect anomalies in these reports.
Implementation Timeline

Go live with Amazon Marketplace + Infor in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Marketplace and Infor, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Marketplace + Infor deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Amazon Marketplace + Infor.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Amazon Marketplace + Infor integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo