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Unify Your eCommerce: TIMS ERP & Amazon Marketplace Integration

Automate orders, synchronize inventory, and reconcile finances in real-time, empowering your business to thrive on Amazon with TIMS as your single source of truth.

The Challenge

The Disconnect: Why Manual Processes Between TIMS & Amazon Fail

Managing Amazon Marketplace sales while maintaining accurate records in TIMS ERP can quickly become a complex, error-prone, and resource-intensive nightmare. Without a seamless integration, businesses face significant operational bottlenecks and financial discrepancies.

  • Manual order entry from Amazon into TIMS is slow and prone to human error.
  • Delayed inventory updates lead to overselling on Amazon, disappointing customers and incurring penalties.
  • Complex Amazon settlement reports require tedious manual reconciliation, delaying financial closes and obscuring profitability.
  • Disparate customer and product data across systems creates inconsistencies and hinders a unified view.
  • Lack of real-time visibility into Amazon sales performance impacts strategic decision-making.
Integration Diagram
Solution Illustration
The Solution

Seamless Connectivity: The TIMS ERP & Amazon Marketplace Integration

Our iPaaS-driven solution acts as the intelligent bridge between TIMS ERP and Amazon Marketplace, automating every critical workflow. Leverage low-code development and AI-powered insights to achieve real-time data synchronization, operational excellence, and a unified view of your eCommerce business.

  • Automated Order Synchronization: Instantly pull Amazon orders into TIMS for rapid fulfillment.
  • Real-time Inventory Management: Keep Amazon stock levels perfectly aligned with TIMS inventory.
  • Financial Reconciliation Automation: Parse Amazon settlement reports and post directly to TIMS GL.
  • Product & Pricing Sync: Maintain consistent product catalogs and dynamic pricing from TIMS to Amazon.
  • Customer Data Harmony: Synchronize customer details for a unified view across sales channels.
Implementation Timeline

Go live with Amazon Marketplace + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Marketplace and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Marketplace + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Automated Order Synchronization: Instantly pull Amazon orders into TIMS for rapid fulfillment.
  • Real-time Inventory Management: Keep Amazon stock levels perfectly aligned with TIMS inventory.
  • Financial Reconciliation Automation: Parse Amazon settlement reports and post directly to TIMS GL.
  • Product & Pricing Sync: Maintain consistent product catalogs and dynamic pricing from TIMS to Amazon.
  • Customer Data Harmony: Synchronize customer details for a unified view across sales channels.

Technical Integration Details: Connecting TIMS ERP & Amazon Marketplace

This integration leverages a robust iPaaS to orchestrate data flows between TIMS (an accounting/ERP system) and Amazon Marketplace (a leading eCommerce platform). It emphasizes API-first connectivity, event-driven processing, and intelligent data transformation to ensure high performance, security, and data accuracy.

Data Flow Steps

System Connection: Establish secure, authenticated connections to TIMS APIs (OAuth 2.0/API Keys) and Amazon SP-API (OAuth 2.0 with 'Login with Amazon').

Workflow Design: Define event listeners and triggers within the iPaaS. For example, a new order event from Amazon, or an inventory change event from TIMS.

Data Extraction: Pull relevant data from the source system (e.g., Amazon Order details, TIMS Inventory records) using their respective APIs.

Data Transformation & Mapping: Utilize the iPaaS's visual mapping engine to standardize data formats, cleanse values, and map fields between the disparate schemas of TIMS and Amazon. AI can assist here.

Business Logic & Validation: Apply conditional logic, lookup tables, and validation rules to ensure data integrity before pushing to the target system.

Data Ingestion: Push the transformed data to the target system via its APIs (e.g., create a Sales Order in TIMS, update inventory on Amazon).

Error Handling & Monitoring: Implement retry mechanisms, dead-letter queues, and real-time alerts for any integration failures or data anomalies.

Deployment & Governance: Promote integration flows through dev, QA, and production environments with version control and audit trails.

Data Touchpoints

Amazon: Orders, OrderItems, Products, Inventory, Shipments, Payment Settlement Reports, Refunds, Customers (limited).
TIMS: Sales Orders, Invoices, Payments, Customers, Products/Items, Inventory Item/Stock, Shipments, General Ledger Entries, Vendors (for purchase orders).

"The integration architecture features the iPaaS as a central hub. Amazon Marketplace (via SP-API) pushes new orders and receives shipment updates. TIMS ERP (via its APIs) provides inventory, product, and customer master data, and receives sales orders, payments, and general ledger entries. The iPaaS orchestrates the bi-directional flow, performing all necessary transformations and validations."

Pricing

Simple, transparent pricing for Amazon Marketplace + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Amazon Marketplace

Integrating Amazon Marketplace fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping

Understanding the core data entities and their precise mapping between TIMS and Amazon Marketplace is crucial for a successful integration. Our iPaaS provides a visual canvas, often enhanced by AI, to simplify these complex transformations.

Order / Sales Order

Represents a customer's purchase on Amazon and its corresponding sales record in TIMS.

Amazon Marketplace Fields

SalesOrderID (Internal) ExternalOrderID (from Amazon) CustomerID OrderDate ShipDate Status TotalAmount LineItems (Product, Quantity, Price) ShippingMethod BillingAddress ShippingAddress

TIMS Fields

amazonOrderId purchaseDate orderStatus fulfillmentChannel sellerOrderId shippingAddress orderTotal paymentMethod OrderItem (asin, sku, quantityOrdered, itemPrice)

Mapping Notes

Map `amazonOrderId` to `ExternalOrderID` in TIMS. `OrderItem` details map to `Sales Order` line items. Special attention to `fulfillmentChannel` (FBA vs. MFN) to determine fulfillment routing. Customer information from Amazon is often limited (anonymized email), requiring careful handling for TIMS customer creation/matching.

Next Steps

See Amazon Marketplace + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Amazon Order to TIMS Sales Order & Fulfillment Workflow

When a customer places an order on Amazon, the iPaaS automatically pulls the order details, creates a corresponding sales order in TIMS, allocates inventory, and initiates the fulfillment process. Once shipped, tracking information is updated back to Amazon.

Integration Steps:

  1. 0 New order detected on Amazon Marketplace (event-driven).
  2. 1 iPaaS fetches Amazon Order, OrderItems, and (limited) Customer details.
  3. 2 Data transformed and mapped to TIMS Sales Order schema.
  4. 3 TIMS Sales Order created via `/api/v1/sales_orders` endpoint.
  5. 4 Inventory allocated in TIMS (updates `Inventory Item/Stock`).
  6. 5 Fulfillment (picking, packing, shipping) initiated in TIMS or WMS.
  7. 6 Shipment details (tracking number, carrier) updated from TIMS/WMS.
  8. 7 iPaaS pushes shipment updates to Amazon via `/fba/outbound/2020-07-01/fulfillment` or similar endpoint.

Business Outcome

Automated, end-to-end order processing, significantly reducing fulfillment cycles and improving customer satisfaction with real-time tracking.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Fulfillment
Automate the entire order-to-fulfillment cycle from Amazon to TIMS, drastically reducing manual effort and processing times.
Flawless Inventory Accuracy
Achieve real-time inventory synchronization between TIMS and Amazon, eliminating overselling and optimizing stock levels across channels.
Rapid Financial Close
Automate the reconciliation of Amazon settlement reports with TIMS General Ledger, accelerating financial reporting and audit readiness.
Unified Customer & Product Data
Maintain a single, consistent view of customer profiles and product information across TIMS and Amazon, improving data quality and decision-making.
Reduced Operational Costs
Minimize manual data entry, reduce errors, and free up staff to focus on strategic initiatives, leading to significant cost savings.
Scalability for Growth
Build a scalable integration foundation that supports increasing Amazon sales volumes and expanding product catalogs without compromising performance.

Accelerated Order Fulfillment

80% Reduction in manual order entry

📋 What You Get

Automate the entire order-to-fulfillment cycle from Amazon to TIMS, drastically reducing manual effort and processing times.

💼 Business Impact

This benefit directly contributes to 80% improvement in Reduction in manual order entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Amazon Marketplace + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Marketplace and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Marketplace + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/sales_orders Create new sales orders in TIMS from Amazon. Crucial for order-to-fulfillment automation.
GET /api/v1/sales_orders/{id} Retrieve specific sales order details for status updates or reconciliation.
PUT /api/v1/inventory/{sku}/quantity Update inventory levels for specific SKUs in TIMS. Used for stock adjustments from Amazon returns or other channels.
GET /api/v1/inventory/{sku} Retrieve current inventory levels for a specific SKU from TIMS. Essential for Amazon stock synchronization.
POST /api/v1/customers Create new customer records in TIMS from Amazon order data.
POST /api/v1/payments Record incoming payments in TIMS, often from Amazon settlement reconciliation.
GET /api/v1/products Retrieve product catalog details, including pricing and attributes, from TIMS to push to Amazon.
POST /api/v1/generalledgerentries Post journal entries directly to the TIMS General Ledger for Amazon financial reconciliation.

Transformation Logic

  • Data Type Conversion: Convert Amazon string dates to TIMS date objects; ensure numerical fields (prices, quantities) match TIMS's expected format.
  • Value Mapping: Map Amazon `orderStatus` values (e.g., 'Shipped') to TIMS `Sales Order` `Status` (e.g., 'Completed').
  • Field Concatenation/Splitting: Combine Amazon `firstName` and `lastName` into TIMS `Customer` `CompanyName` (for B2B) or split full names.
  • Lookup Tables: Use iPaaS lookup tables to map Amazon `carrierCode` to TIMS internal carrier IDs or map Amazon `promotionId` to TIMS `DiscountCode`.
  • Conditional Logic: Apply different pricing rules for products based on category or customer type before updating Amazon listings.
  • PII Masking: Mask or anonymize sensitive customer data (e.g., email) when pushing to non-production TIMS environments or logs.

🛡️ Error Handling

  • TIMS API unavailability or authentication failure.
  • Amazon SP-API throttling or service outages.
  • Data validation errors (e.g., invalid SKU, missing mandatory field).
  • Network connectivity issues between iPaaS and either system.
  • Semantic errors during data transformation (e.g., incorrect GL account mapping).
Pricing

Simple, transparent pricing for Amazon Marketplace + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

What are the primary benefits of integrating TIMS with Amazon Marketplace?
The primary benefits include automating Amazon order processing into TIMS, achieving real-time inventory synchronization to prevent overselling, streamlining financial reconciliation of Amazon settlement reports with TIMS General Ledger, and maintaining consistent product and customer data across both platforms. This leads to significant efficiency gains, reduced errors, and faster decision-making.

Technical FAQs

How does an iPaaS handle Amazon's API rate limits and TIMS API throughput?
An advanced iPaaS intelligently manages API rate limits for both TIMS and Amazon SP-API. It employs strategies like smart queuing, dynamic throttling, exponential backoff for retries, and batching requests for high-volume operations (e.g., inventory updates) to ensure continuous data flow without hitting API call quotas or overwhelming either system.

Low-Code/No-Code FAQs

Can I use low-code/no-code tools to customize my TIMS-Amazon integration?
Absolutely. Modern iPaaS platforms offer intuitive low-code/no-code visual designers. Business users and analysts can easily configure data mappings, define conditional logic, and even build new workflows for TIMS and Amazon without extensive coding, empowering greater agility and reducing reliance on IT.

Financial FAQs

How is financial data from Amazon Marketplace reconciled with TIMS accounting?
The iPaaS automates this by extracting Amazon's detailed Payment Settlement Reports (typically bi-weekly or daily). It then parses the report, categorizes individual transactions (sales, fees, refunds), and maps them to the appropriate General Ledger accounts in TIMS, creating automated journal entries for accurate financial reconciliation.

Security FAQs

What are the key security considerations for this integration?
Key security considerations include using OAuth 2.0 with 'Login with Amazon' for SP-API and OAuth 2.0/API keys for TIMS. All data in transit is encrypted with TLS 1.2+. The iPaaS ensures least-privilege access, secure storage and rotation of credentials, and compliance with data privacy regulations like GDPR and CCPA, especially for sensitive customer data.

Inventory FAQs

Does the integration support real-time inventory updates from TIMS to Amazon?
Yes, it fully supports real-time or near real-time inventory synchronization. When inventory levels change in TIMS (e.g., due to a sale or new receipt), an event-driven iPaaS workflow detects this change and immediately pushes the updated quantity to your Amazon Marketplace listings, preventing overselling and optimizing stock.

AI FAQs

How does AI enhance the TIMS-Amazon integration workflows?
AI augments workflows by suggesting optimal field mappings, detecting anomalies in order patterns or financial transactions, automating exception handling, providing predictive insights for inventory or demand, and even assisting in workflow generation. This leads to higher data quality, proactive issue resolution, and more strategic decision-making.

Data Sync FAQs

What kind of data can be synchronized between TIMS and Amazon?
Virtually any data can be synchronized. Common entities include Amazon Orders (to TIMS Sales Orders), TIMS Inventory levels (to Amazon Listings), TIMS Product information (to Amazon Listings), Amazon Shipment Tracking (to TIMS), Amazon Payment Settlement Reports (to TIMS General Ledger), and Customer data (from Amazon to TIMS).
Implementation Timeline

Go live with Amazon Marketplace + TIMS in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Amazon Marketplace and TIMS, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Amazon Marketplace + TIMS deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Amazon Marketplace + TIMS.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Amazon Marketplace + TIMS integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.