Integration Hero
Connect™

Unify eCommerce & Operations: BNG & BigCommerce Integration

Achieve Real-time Order-to-Cash, Inventory Sync, and Financial Accuracy with AI-Powered Automation.

Get Pricing

See how it works
The Challenge

The Disconnect: Why Manual BNG & BigCommerce Operations Hold You Back

Operating BigCommerce and BNG as separate systems creates significant operational friction, leading to inefficiencies, errors, and missed growth opportunities. Without a unified data flow, businesses struggle to keep pace with demand and maintain customer satisfaction.

  • Manual data entry for BigCommerce orders into BNG is slow, error-prone, and resource-intensive.
  • Delayed or inaccurate inventory synchronization between BNG and BigCommerce leads to overselling, backorders, and frustrated customers.
  • Fragmented customer data across systems hinders personalized marketing and a 360-degree customer view.
  • Complex and time-consuming financial reconciliation of BigCommerce payments within BNG's General Ledger.
  • Lack of real-time visibility into sales, inventory, and financial performance across the business.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: BNG & BigCommerce with AI-Powered iPaaS

Our integration solution bridges the gap between BNG and BigCommerce, creating a seamless, automated ecosystem. Powered by a modern iPaaS, it orchestrates real-time data flow, automates critical workflows, and leverages AI for enhanced accuracy and efficiency, transforming your eCommerce and operational processes.

  • Real-time Order-to-Cash Automation
  • Bi-directional Inventory Synchronization
  • Unified Customer Data Management
  • Automated Payment & Invoice Reconciliation
  • AI-Driven Data Validation & Anomaly Detection
Implementation Timeline

Go live with BNG + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both BNG and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most BNG + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Order-to-Cash Automation
  • Bi-directional Inventory Synchronization
  • Unified Customer Data Management
  • Automated Payment & Invoice Reconciliation
  • AI-Driven Data Validation & Anomaly Detection
  • Low-Code Workflow Design & Customization

BNG & BigCommerce Integration Details: Architecture & Data Flow

This integration leverages a modern Integration Platform as a Service (iPaaS) to orchestrate robust, scalable, and secure data exchange between BNG and BigCommerce. It's designed for event-driven, real-time synchronization of critical business entities, ensuring data consistency and operational efficiency.

Data Flow Steps

API Connectivity: Secure OAuth 2.0 / API key authentication for both BNG and BigCommerce APIs.

Event Listeners: iPaaS subscribes to BigCommerce webhooks (e.g., `ordercreated`, `productupdated`, `customer_created`) for real-time triggers.

Data Retrieval: Upon trigger, iPaaS uses respective APIs to fetch detailed source data.

Data Transformation & Mapping: iPaaS's visual mapper transforms BigCommerce data schema to BNG's canonical model and vice versa, handling complex logic and enrichments.

Data Validation: AI-powered validation rules ensure data integrity before submission to the target system.

Target System Update: iPaaS invokes the target system's APIs (e.g., BNG `sales-orders` POST, BigCommerce `products` PUT) to create or update records.

Error Handling & Logging: Comprehensive logging, automated retries with exponential backoff, and alerts for any failures.

Status Updates: Post-processing, iPaaS can update statuses in the source system (e.g., BigCommerce order status update).

Data Touchpoints

BigCommerce to BNG: Orders, Customers, Product (updates), Payments, Returns (for RMA).
BNG to BigCommerce: Inventory Levels, Product (master data), Shipments/Tracking, Order Status Updates.
Bi-directional: Customer (updates), Product (attributes, pricing).
Payment Gateway to BNG: Payment transaction details for GL reconciliation.

"BigCommerce (Webhooks: Order Created, Customer Created, Product Updated) --> iPaaS (Connectors, Data Mapping, Transformation, AI Validation, Error Handling) --> BNG (APIs: Sales Orders, Customers, Products, Inventory, Payments, GL Entries). Bi-directional flow for Inventory and Shipments. BNG (API/Events: Inventory Change, Shipment Update) --> iPaaS --> BigCommerce (APIs: Product Inventory, Order Shipments, Order Status)."

Pricing

Simple, transparent pricing for BNG + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating BNG

Integrating BNG fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Field-Level Mapping for BNG & BigCommerce

Understanding the mapping of core entities is crucial for a successful BNG-BigCommerce integration. Our iPaaS provides a visual, AI-assisted mapping canvas to streamline this complex process, ensuring data integrity and consistency across both systems.

Customer

Synchronizes customer records to maintain a unified view for sales, marketing, and service.

BNG Fields

CustomerID (BNG Primary Key) ExternalID (for BigCommerce sync) CompanyName FirstName LastName Email BillingAddress ShippingAddress PaymentTerms CreditLimit

BigCommerce Fields

id email first_name last_name phone addresses (array of objects with address1, city, state, zip, country) customergroupid

Mapping Notes

BigCommerce `id` maps to BNG `ExternalID`. BigCommerce `email` is key for de-duplication. BigCommerce `addresses` array needs to be mapped to BNG `BillingAddress` and `ShippingAddress` fields, potentially requiring logic to select default addresses. BNG `PaymentTerms` and `CreditLimit` are BNG-specific and typically not synced back to BigCommerce.

Next Steps

See BNG + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

BigCommerce Order to BNG Sales Order Automation

Automatically transfer new sales orders from BigCommerce directly into BNG for fulfillment, including customer details, line items, shipping information, and payment status. This eliminates manual order entry and accelerates the order-to-cash cycle.

Integration Steps:

  1. 0 Customer places order on BigCommerce.
  2. 1 BigCommerce 'order_created' webhook triggers iPaaS workflow.
  3. 2 iPaaS retrieves full order details from BigCommerce API.
  4. 3 iPaaS transforms BigCommerce Order data to BNG Sales Order schema.
  5. 4 iPaaS validates data (e.g., product existence, customer info) with AI assistance.
  6. 5 iPaaS creates new Sales Order and Customer (if new) in BNG via API.
  7. 6 iPaaS updates BigCommerce order status (e.g., 'Processing') and logs BNG SalesOrderID.
  8. 7 BNG initiates fulfillment process.

Business Outcome

Reduced order processing time by 80-90%, eliminated manual data entry errors, accelerated fulfillment, and improved cash flow.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order-to-Cash Cycle
Automate BigCommerce order creation in BNG, reducing manual data entry and accelerating fulfillment processes.
Eliminate Overselling & Stockouts
Achieve real-time or near real-time inventory synchronization from BNG to BigCommerce, ensuring accurate stock levels.
Unified Customer Experience
Synchronize customer data between BigCommerce and BNG, enabling a 360-degree view and personalized interactions.
Streamlined Financial Operations
Automate BigCommerce payment reconciliation and GL postings in BNG, reducing manual accounting effort and errors.
Enhanced Data Quality & Compliance
Leverage AI for data validation and anomaly detection, ensuring high-quality data and supporting compliance with regulations like PCI DSS.
Boost Operational Efficiency
Automate repetitive tasks, freeing up staff to focus on strategic initiatives rather than manual data entry.
Scalable Growth & Agility
Support increasing eCommerce volumes without proportional increases in operational costs, adapting quickly to market changes with low-code tools.
✨

Accelerated Order-to-Cash Cycle

80% Faster Order Processing

📋 What You Get

Automate BigCommerce order creation in BNG, reducing manual data entry and accelerating fulfillment processes.

💼 Business Impact

This benefit directly contributes to 80% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with BNG + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both BNG and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most BNG + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/customers Create/update customer profiles from BigCommerce.
GET, POST, PUT /api/v1/products Sync product master data and attributes from BNG to BigCommerce.
POST, PUT /api/v1/sales-orders Create new sales orders from BigCommerce and update their status.
GET, PATCH /api/v1/inventory/{item_id} Retrieve and update product inventory levels from BNG.
POST /api/v1/payments Record incoming payments from BigCommerce/payment gateways.
POST /api/v1/gl-entries Post general ledger entries for financial reconciliation.
POST /api/v1/webhooks/subscribe Register for real-time event notifications from BNG (if supported for specific modules).

⚡ Transformation Logic

  • Schema Normalization: BigCommerce's nested JSON structures (e.g., `products` array, `addresses`) are flattened or expanded to match BNG's relational schema.
  • Data Type Conversion: Automatic conversion of data types (e.g., string to number, date formats).
  • Value Mapping: Translating BigCommerce status IDs to BNG's specific status strings (e.g., `status_id: 11` to `OrderStatus: 'Open'`).
  • Enrichment: Adding default values or performing lookups (e.g., fetching BNG ProductID based on BigCommerce SKU).
  • Conditional Logic: Applying rules based on data values (e.g., if inventory is zero, mark product as 'out of stock' in BigCommerce).

🛡️ Error Handling

  • BNG API downtime: iPaaS retries with backoff, alerts IT.
  • Invalid product SKU in BigCommerce order: Order routed to dead-letter queue for manual correction, customer notified.
  • BigCommerce rate limits hit: iPaaS queues requests and retries at a slower pace.
  • Customer already exists in BNG with different details: Conflict resolution logic applied (e.g., BNG is master for certain fields, BigCommerce for others).
Pricing

Simple, transparent pricing for BNG + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate BNG with BigCommerce?
The most effective approach is to use a modern iPaaS (Integration Platform as a Service). It provides pre-built connectors, robust mapping engines, and orchestration capabilities to seamlessly sync orders, inventory, product data, and customer information between BNG and BigCommerce. This ensures real-time data flow, reduces manual effort, and scales with your business needs.

Workflow Automation FAQs

▸ Can I automate my BigCommerce order fulfillment process with BNG?
Absolutely. By integrating BigCommerce with BNG via iPaaS, you can automate the entire order fulfillment workflow. This includes real-time order routing from BigCommerce to BNG, inventory synchronization, shipment tracking updates back to BigCommerce, and automated customer notifications. Low-code tools within the iPaaS make this highly configurable.

AI Capabilities FAQs

▸ How does AI enhance BNG and BigCommerce integrations?
AI can significantly enhance these integrations by providing intelligent capabilities like automated data validation, anomaly detection in financial transactions (BNG) or suspicious orders (BigCommerce), smart mapping suggestions, and predictive analytics. For instance, AI can flag unusual GL postings, automatically clean up customer data, or suggest optimal inventory reorder points, making your workflows more efficient, accurate, and proactive.

Data Management FAQs

▸ How do I ensure data consistency between BNG and BigCommerce?
Data consistency is achieved through careful design of your iPaaS integration flows. This involves robust data mapping and transformation rules to normalize schemas, implementing data validation checks, and establishing clear master data management strategies (e.g., BNG as the master for inventory, BigCommerce for certain customer attributes). Event-driven architectures also help maintain real-time consistency.

Technical Details FAQs

▸ What kind of API authentication does BigCommerce use, and how is it secured?
BigCommerce primarily uses OAuth 2.0 for secure API authentication, allowing granular control over permissions. It also supports API Keys (Store API Tokens) for simpler server-to-server integrations. For iPaaS, OAuth 2.0 with secure token management and refresh token rotation is recommended. All communication is secured via HTTPS/TLS.

Error Handling FAQs

▸ What happens if an integration with BNG or BigCommerce fails?
A well-designed iPaaS integration includes comprehensive error handling. This means failures are logged, alerts are sent to relevant teams, and automated retry mechanisms are in place for transient errors. For persistent issues, data might be routed to a dead-letter queue for manual investigation. AI can even suggest potential resolutions for common failures, minimizing downtime and data loss.

Business Benefits FAQs

▸ Can BNG integrations help reduce manual data entry and errors from BigCommerce?
Yes, significantly. By automating data flow between BNG and BigCommerce via an iPaaS, you eliminate manual data entry. For example, eCommerce orders flow directly into BNG, and payment transactions are automatically reconciled. This drastically reduces human error, speeds up processes, and frees up staff for more strategic tasks, leading to substantial productivity gains.

Performance FAQs

▸ How do I manage BigCommerce API rate limits in my integrations?
To manage BigCommerce API rate limits, your iPaaS should implement strategies like queuing outgoing requests, batching multiple operations into single API calls (where supported), and using exponential backoff for retries after hitting a 429 Too Many Requests error. Event-driven architecture also naturally reduces polling, minimizing API calls and helping stay within limits.
Implementation Timeline

Go live with BNG + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both BNG and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most BNG + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for BNG + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See BNG + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo