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Connect™

BNG + Epic Integration

Clarity Connect™ integrates BNG with Epic, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

Connecting with Clarity Connect™

Clarity Connect™ links BNG and Epic through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.

Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.

Integration Diagram
Solution Illustration
The Solution

Seamless Integration

Our middleware platform ensures robust and reliable data transfer between BNG and Epic.

  • Yes, the iPaaS supports mapping and transforming custom fields defined in both BNG and Epic. These can be incorporated into any integration flow using the visual designer.
Implementation Timeline

Go live with BNG + Epic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both BNG and Epic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most BNG + Epic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Yes, the iPaaS supports mapping and transforming custom fields defined in both BNG and Epic. These can be incorporated into any integration flow using the visual designer.

Robust Integration Architecture

Our integration architecture for BNG and Epic leverages a modern, cloud-native iPaaS designed for scalability, security, and resilience. It provides a centralized platform for managing all integration logic, data transformation, and orchestration.

Data Flow Steps

Event-Driven Architecture: Utilizing BNG webhooks and Epic's FHIR events for real-time data synchronization (e.g., new invoice in BNG triggers GL entry in Epic's financial module, or new claim in Epic triggers reconciliation in BNG).

Request-Reply Pattern: For synchronous lookups (e.g., retrieving patient demographics from Epic based on a BNG customer ID).

Batch Processing: For high-volume, non-real-time data transfers (e.g., nightly reconciliation of historical financial data).

Canonical Data Model: Defining a standardized data format within the iPaaS to simplify mapping between BNG's and Epic's diverse schemas.

API Gateway Management: Centralized control, security, and throttling of API calls to both systems.

Data Touchpoints

iPaaS Platform (Integration Engine, Connectors, Visual Designer, Data Mappers, Transformation Engine)
BNG API Gateway
Epic FHIR API Gateway ('Open Epic')
Message Queues (for asynchronous processing)
Data Lake/Warehouse (for consolidated analytics)
Monitoring & Alerting System
Secrets Management (for API keys/tokens)
AI/ML Services (for mapping, validation, anomaly detection)

"A centralized iPaaS acts as the hub. BNG and Epic connect to the iPaaS via their respective APIs (REST for BNG, FHIR for Epic). Event streams and webhooks are used for real-time updates, while scheduled syncs handle bulk data transfers. Data transformation and validation engines reside within the iPaaS, ensuring canonical data models. Monitoring and alerting provide oversight."

Pricing

Simple, transparent pricing for BNG + Epic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating BNG

Integrating BNG fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Data Entity Mapping

Explore how data flows between systems with intelligent field mapping and transformation logic.

Customer (BNG) <=> Patient / Organization (Epic)

Synchronizes customer records from BNG, often for non-clinical services or general enterprise interactions, with Epic's patient or organizational data.

BNG Fields

CustomerID ExternalID CompanyName FirstName LastName Email BillingAddress ShippingAddress PaymentTerms CreditLimit

Epic Fields

id (FHIR Patient/Organization) identifier (MRN, SSN, External ID) name gender birthDate address telecom type (for Organization)

Mapping Notes

BNG's Customer can map to Epic's Patient for individuals engaging in ancillary, non-PHI related services, requiring careful consent and PHI segregation. For corporate customers (e.g., B2B services), it maps to Epic's Organization. ExternalID is crucial for cross-system lookup. PII/PHI masking/tokenization may be required for sensitive fields.

Next Steps

See BNG + Epic integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Unified Enterprise Financial Reconciliation

Automate the reconciliation of financial transactions across clinical (Epic) and non-clinical (BNG) operations, ensuring all revenue and expense streams are accurately captured and posted to the General Ledger in BNG.

Integration Steps:

  1. 0 Epic generates claims and patient billing data.
  2. 1 iPaaS extracts relevant financial summaries (e.g., co-pays, deductibles, non-patient service charges) from Epic.
  3. 2 iPaaS transforms and maps data to BNG's Payment and General Ledger Entry entities.
  4. 3 BNG automatically posts these entries for comprehensive financial reporting.
  5. 4 AI-driven anomaly detection in BNG flags unusual postings for review.

Business Outcome

Accelerated financial close, reduced manual reconciliation errors, improved cash flow visibility, and enhanced compliance.

Frequency

Daily/Real-time for high-volume transactions, batch for summaries.

Implementation Timeline

Go live with BNG + Epic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both BNG and Epic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most BNG + Epic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT, DELETE /api/v1/customers Manage customer master data for CRM sync, order processing, and account management.
GET, POST, PUT /api/v1/products Synchronize product catalog, pricing, and attributes with eCommerce platforms and PIM systems.
GET, POST, PUT /api/v1/sales-orders Create, retrieve, and update sales orders from eCommerce or CRM, driving fulfillment workflows.
GET, POST /api/v1/invoices Manage customer invoices, often for payment reconciliation and financial reporting.
POST /api/v1/payments Record incoming payments from payment gateways or external systems into BNG.
GET, PATCH /api/v1/inventory/{item_id} Retrieve current stock levels and apply inventory adjustments (e.g., fulfillment, returns).
GET, POST, PUT /api/v1/vendors Manage vendor master data for procurement and accounts payable processes.
GET, POST, PUT /api/v1/purchase-orders Create and manage purchase orders from procurement systems or WMS.
POST /api/v1/gl-entries Post general ledger entries for financial reporting and reconciliation.
POST /api/v1/webhooks/subscribe Register webhooks to receive real-time event notifications from BNG (e.g., order status change, inventory update).

⚡ Transformation Logic

  • Schema Harmonization: Convert BNG's flat or custom schemas to Epic's FHIR R4 standard where applicable, and vice-versa.
  • Data Type Conversion: Ensure consistency for dates, numbers, and boolean values.
  • Code Mapping: Map BNG product/service codes to Epic's clinical/billing codes (e.g., LOINC, SNOMED, CPT) where overlap exists.
  • Address Standardization: Cleanse and standardize address formats for both systems.
  • PHI Masking/Tokenization: Automatically mask or tokenize sensitive PHI when flowing into non-HIPAA compliant BNG fields, or for non-production environments.
  • Aggregation & Summarization: Consolidate granular Epic financial events into summary GL entries for BNG to optimize performance.

🛡️ Error Handling

  • API endpoint unavailability (BNG or Epic).
  • Data validation failures (e.g., invalid patient ID, incorrect GL account).
  • Rate limit exhaustion.
  • Network connectivity issues.
  • Schema mismatch after system updates.
  • PHI policy violations detected during transfer.
Pricing

Simple, transparent pricing for BNG + Epic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ Why would a healthcare organization integrate BNG with Epic?
While Epic manages patient-centric clinical and financial data, many healthcare organizations use a system like BNG for broader enterprise resource planning, general financial management, non-medical supply chain, or ancillary business operations (e.g., hospital gift shops, wellness programs). Integrating BNG with Epic unifies these disparate data streams, enabling comprehensive financial reporting, streamlined procurement, and holistic operational insights across the entire enterprise.

Technical FAQs

▸ How does an iPaaS facilitate the BNG-Epic integration, especially with FHIR?
An iPaaS (Integration Platform as a Service) acts as a central hub, providing pre-built connectors for BNG's RESTful APIs and Epic's FHIR APIs. It handles complex data transformation between their different schemas, orchestrates workflows, ensures data validation, and manages API rate limits. For FHIR, it simplifies adherence to standards and profiles, making integration faster and more robust without extensive custom coding.
▸ Can this integration handle both real-time and batch data synchronization?
Yes. The architecture supports both event-driven, real-time synchronization (using webhooks from BNG and FHIR events from Epic for immediate updates like new orders or claims) and optimized batch processing for high-volume, less time-sensitive data transfers (e.g., nightly financial summaries or bulk inventory updates). This hybrid approach ensures optimal performance and data freshness.

Data Mapping FAQs

▸ What are the main data entities synchronized between BNG and Epic?
Key entities include BNG Customers/Vendors mapping to Epic Patients/Organizations/Practitioners (with careful PHI handling), BNG Sales Orders/Invoices reconciling with Epic Claims/ServiceRequests for financial reporting, BNG Inventory Items synchronizing with Epic's supply chain, and Epic's financial summaries flowing into BNG's General Ledger Entries for enterprise-wide accounting.

Security & Compliance FAQs

▸ How is data security and HIPAA compliance ensured for this integration?
Data security and HIPAA compliance are paramount. Our iPaaS enforces end-to-end encryption (TLS 1.2+ in transit, AES-256 at rest), uses OAuth 2.0 with least privilege access for APIs, and includes robust data masking/tokenization for PHI. We adhere to a 'zero trust' model, provide comprehensive audit trails, and ensure Business Associate Agreements (BAAs) are in place, aligning with HIPAA, GDPR, and other relevant regulations.

AI FAQs

▸ Can AI help with BNG-Epic integration?
Absolutely. AI significantly enhances the integration process by providing intelligent assistance. This includes suggesting optimal field mappings, automating data validation to detect anomalies (e.g., unusual GL postings or claim amounts), inferring complex business rules for transformations, and even recommending solutions for common integration errors, making the process faster and more accurate.

Troubleshooting FAQs

▸ What happens if an integration with BNG or Epic fails?
Our iPaaS solution includes comprehensive error handling. Failures are logged with contextual details, alerts are sent to relevant teams, and automated retry mechanisms with exponential backoff are in place for transient errors. For persistent issues, data is routed to a dead-letter queue for investigation, often with AI-suggested resolutions to minimize downtime and prevent data loss.

Implementation FAQs

▸ How do we manage different integration environments (Dev, QA, Prod)?
The iPaaS provides robust lifecycle management features. You can develop and test BNG-Epic integrations in dedicated 'Dev' and 'QA' environments, then promote them to 'Production' using structured pipelines. This includes version control, automated testing, and configuration management, ensuring stability, consistency, and compliance across all stages.
Implementation Timeline

Go live with BNG + Epic in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both BNG and Epic, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most BNG + Epic deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for BNG + Epic.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See BNG + Epic integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo