BNG + Sitecore Integration
Clarity Connect™ integrates BNG with Sitecore, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.
Connecting with Clarity Connect™
Clarity Connect™ links BNG and Sitecore through automation and data sharing. Integrating these platforms benefits businesses by streamlining processes and connecting front-end and back-end systems.
Considerations when connecting these applications include security, performance, and physical access. We support both SaaS (Cloud) and On-Premises connection types.
Seamless Integration
Our middleware platform ensures robust and reliable data transfer between BNG and Sitecore.
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Sync custom fields from Sitecore Order to BNG Sales Order line items.
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Map custom customer attributes from Sitecore xDB to BNG Customer entity.
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Extend product attributes in Sitecore based on custom fields in BNG Product.
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Add custom GL account mappings in BNG for specific Sitecore transaction types.
Comprehensive Solution Details
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Sync custom fields from Sitecore Order to BNG Sales Order line items.
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Map custom customer attributes from Sitecore xDB to BNG Customer entity.
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Extend product attributes in Sitecore based on custom fields in BNG Product.
-
Add custom GL account mappings in BNG for specific Sitecore transaction types.
Integration Architecture: Resilient & Scalable
The BNG-Sitecore integration is built on a modern, hybrid iPaaS architecture designed for resilience, scalability, and security, capable of handling high-volume eCommerce transactions and complex ERP processes.
Data Flow Steps
Event-Driven Architecture: Utilizing webhooks for real-time synchronization (e.g., new orders, inventory changes).
Canonical Data Model: Establishing a standardized data format within the iPaaS for core entities (Customer, Product, Order).
Publish-Subscribe Model: For broadcasting events and decoupling producers from consumers.
API-First Integration: Relying on robust RESTful/GraphQL APIs for all interactions.
Error Handling with Retries & Dead-Letter Queues: Ensuring data eventual consistency.
Batch Processing: For high-volume, non-real-time data transfers (e.g., nightly product catalog updates).
Circuit Breaker Pattern: To prevent cascading failures during system outages.
Data Touchpoints
"A conceptual diagram would show Sitecore (eCommerce) and BNG (ERP) as two main systems. In between, an iPaaS acts as the central hub. Data flows from Sitecore to iPaaS (e.g., Orders, Customers) and from BNG to iPaaS (e.g., Products, Inventory, Order Status). The iPaaS contains Connectors for both systems, a Data Transformation Engine, Workflow Orchestration, an AI/ML layer, Monitoring & Logging, and a Message Queue. External systems like Payment Gateways and WMS would also connect to the iPaaS."
Simple, transparent pricing for BNG + Sitecore.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
How Middleware Integration Works
See BNG + Sitecore integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.
Integration Use Cases
Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.
Order-to-Cash Automation
Automate the entire sales order lifecycle from Sitecore checkout to BNG fulfillment and financial posting.
Integration Steps:
- 0 Customer places order on Sitecore eCommerce.
- 1 Sitecore triggers an event (webhook) to the iPaaS.
- 2 iPaaS captures Sitecore Order details and transforms them to BNG Sales Order schema.
- 3 iPaaS creates a new Sales Order in BNG, allocating inventory and updating customer details if new.
- 4 BNG processes the order for fulfillment and generates an Invoice.
- 5 BNG updates order status which flows back to Sitecore via iPaaS for customer visibility.
- 6 Payment reconciliation from gateway is posted to BNG GL.
- 7 Shipment details from BNG/WMS update Sitecore for tracking.
Business Outcome
Accelerated order processing, reduced manual data entry, improved order accuracy, faster revenue recognition, enhanced customer satisfaction with real-time updates.
Real-time (event-driven)
API Endpoints & Data Logic
Technical details for developers and architects.
⚡ Transformation Logic
- Field-level mapping (e.g., Sitecore 'TotalAmount' to BNG 'TotalAmount')
- Data type conversions (e.g., string to decimal, date format conversions)
- Conditional logic (e.g., if 'OrderStatus' is 'Complete' in Sitecore, set 'PaymentStatus' to 'Paid' in BNG)
- Concatenation/Splitting (e.g., combining first and last names, parsing address lines)
- Lookup transformations (e.g., getting BNG CustomerID from Sitecore CustomerEmail)
- Default value assignments for missing fields
- Custom scripting/functions for complex business logic (e.g., tax calculation adjustments).
🛡️ Error Handling
- BNG API unavailable/rate-limited during order creation.
- Sitecore xConnect API unreachable during customer profile update.
- Invalid product SKU from Sitecore in BNG Sales Order.
- Mismatch in currency or payment method codes during reconciliation.
- Duplicate customer creation due to lack of ExternalID mapping.
- Inventory update failure leading to overselling in Sitecore.
Simple, transparent pricing for BNG + Sitecore.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
Simple, transparent pricing for BNG + Sitecore.
Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.
See BNG + Sitecore integration in action.
Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.