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Unlock Seamless eCommerce: BridgePay + BigCommerce Integration

Automate payments, streamline operations, and ensure real-time financial accuracy for your BigCommerce store with robust BridgePay connectivity.

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The Challenge

The Disconnect Between eCommerce Sales & Financial Operations

Managing payments, orders, and financial reconciliation between your BigCommerce store and payment processor manually is a complex, error-prone, and resource-intensive task. This disconnect leads to delayed fulfillment, inaccurate financial reporting, and increased operational costs.

  • Manual transfer of BigCommerce orders to payment systems.
  • Discrepancies between payment gateway settlements and bank deposits.
  • Slow and error-prone refund and chargeback processing.
  • Lack of real-time visibility into payment statuses and financial health.
  • Challenges in maintaining PCI DSS compliance across disparate systems.
  • Difficulty correlating payment transactions with specific BigCommerce orders and customer accounts.
Integration Diagram
Solution Illustration
The Solution

Seamless eCommerce Payments & Financial Automation with iPaaS

Our iPaaS-driven integration for BridgePay and BigCommerce creates an intelligent, automated bridge between your eCommerce storefront and payment processing powerhouse. It ensures every transaction is handled securely, accurately, and in real-time, delivering a unified financial ecosystem.

  • Real-time Payment Authorization & Capture from BigCommerce via BridgePay
  • Automated Order Status Updates in BigCommerce post-payment
  • Comprehensive Two-Way Data Synchronization (Orders, Customers, Payments, Refunds)
  • Event-Driven Architecture leveraging BigCommerce & BridgePay Webhooks
  • AI-Powered Reconciliation & Anomaly Detection for Financial Accuracy
Implementation Timeline

Go live with BridgePay + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both BridgePay and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most BridgePay + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Payment Authorization & Capture from BigCommerce via BridgePay
  • Automated Order Status Updates in BigCommerce post-payment
  • Comprehensive Two-Way Data Synchronization (Orders, Customers, Payments, Refunds)
  • Event-Driven Architecture leveraging BigCommerce & BridgePay Webhooks
  • AI-Powered Reconciliation & Anomaly Detection for Financial Accuracy
  • Low-Code/No-Code Workflow Design for Business Agility
  • Robust Error Handling, Monitoring, and Alerting
  • PCI DSS Compliant Data Handling with Tokenization

Integration Architecture: Connecting BridgePay and BigCommerce

The integration leverages a robust iPaaS to orchestrate data flow between BridgePay and BigCommerce, adhering to an event-driven architecture for real-time responsiveness and ensuring secure, reliable, and compliant financial operations. This architecture acts as a central nervous system for your eCommerce payment ecosystem.

Data Flow Steps

Connectors & Authentication: Establish secure, authenticated connections to both BridgePay (OAuth 2.0/API Keys) and BigCommerce (OAuth 2.0/Store API Tokens) via pre-built iPaaS connectors.

Event Subscription: Configure BigCommerce webhooks (e.g., `ordercreated`, `orderupdated`, `returnstatusupdated`) and subscribe to BridgePay webhooks (e.g., `payment.captured`, `refund.processed`, `chargeback.received`).

Workflow Design (Low-Code): Visually design integration workflows within the iPaaS, defining triggers, data transformations, conditional logic, and target system actions.

Data Mapping & Transformation: Use the iPaaS's visual mapper to define canonical schemas and transform data structures between BigCommerce and BridgePay entities (e.g., BigCommerce `Order` to BridgePay `Payment Transaction`).

Error Handling & Monitoring: Implement comprehensive error handling (retries, dead-letter queues) and configure real-time monitoring dashboards and alerts.

Deployment & Governance: Deploy integration flows through Dev → QA → Prod pipelines, with version control and audit trails.

Data Touchpoints

BigCommerce: Order, Customer, Product, Return, Payment (status)
BridgePay: Payment Transaction, Customer Account, Order (reference), Refund, Chargeback, Settlement Batch, Payment Method Token, General Ledger Entry (indirectly via iPaaS)
iPaaS: Orchestrates and transforms all data between systems.

"BigCommerce (Order Created Webhook) -> iPaaS -> BridgePay (Process Payment API) -> iPaaS (Payment Status Update) -> BigCommerce (Order Status Update). Concurrently: BridgePay (Settlement Report) -> iPaaS (Reconciliation & AI Anomaly Detection) -> ERP/Accounting (GL Entry)."

Pricing

Simple, transparent pricing for BridgePay + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating BridgePay

Integrating BridgePay fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping

Effective integration hinges on precise mapping and synchronization of core entities between BigCommerce and BridgePay, with the iPaaS providing a canonical data model and AI assistance for complex transformations.

Order

The customer's purchase record from BigCommerce, linked to its payment transaction in BridgePay.

BridgePay Fields

orderId orderTotal currency status customerId lineItems[]

BigCommerce Fields

id customer_id status_id date_created totalinctax products (line items)

Mapping Notes

BigCommerce `order.id` maps to BridgePay `orderId`. BigCommerce `totalinctax` maps to BridgePay `amount`. Status codes require translation (e.g., BigCommerce 'Awaiting Payment' to BridgePay 'Authorized', 'Completed' to 'Captured'). Line items are typically passed as metadata to BridgePay if supported, or only totals are sent.

Next Steps

See BridgePay + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Real-time BigCommerce Order Payment & ERP Sync

This workflow automates the entire payment and order fulfillment cycle, from a customer completing a purchase on BigCommerce to payment capture by BridgePay and subsequent data synchronization to your ERP system for inventory and accounting.

Integration Steps:

  1. 0 BigCommerce Order Creation: A customer places an order on BigCommerce, triggering the 'order_created' webhook.
  2. 1 iPaaS Orchestration: The iPaaS receives the webhook, extracts order details (Order, Customer, Payment data), and initiates a secure payment request to BridgePay.
  3. 2 BridgePay Payment Processing: BridgePay processes the Payment Transaction (authorization/capture), returning a unique `transactionId` and status.
  4. 3 BigCommerce & ERP Update: The iPaaS updates the BigCommerce `Order` status with payment confirmation. Simultaneously, it maps and syncs the `Order`, `Customer Account`, and `Payment Transaction` details to your ERP system, creating a Sales Order and associated payment record.
  5. 4 Fulfillment & Shipping: The ERP initiates fulfillment, and shipment details are optionally synced back to BigCommerce as a `Shipment`.

Business Outcome

Accelerated order-to-cash, real-time inventory updates, accurate financial records linked to sales orders, improved operational efficiency.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order-to-Cash Cycle
Automate payment capture and order status updates, ensuring faster order fulfillment and improved cash flow.
Enhanced Financial Accuracy & Reconciliation
Eliminate manual reconciliation errors with automated settlement processing and AI-driven anomaly detection.
Robust Fraud Prevention & PCI Compliance
Leverage BridgePay's security features and iPaaS tokenization for PCI DSS compliance and AI-augmented fraud detection.
Streamlined Operations & Reduced Manual Effort
Automate data entry, payment processing, and financial postings, freeing up valuable staff time.
Real-time Visibility & Business Insights
Gain immediate insights into payment statuses, sales trends, and financial health across your BigCommerce store.
Improved Customer Experience
Faster order processing, quicker refunds, and accurate payment communication lead to happier customers.
✨

Accelerated Order-to-Cash Cycle

30% faster order processing

📋 What You Get

Automate payment capture and order status updates, ensuring faster order fulfillment and improved cash flow.

💼 Business Impact

This benefit directly contributes to 30% improvement in faster order processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with BridgePay + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both BridgePay and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most BridgePay + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /v1/payments Process new payment transactions (authorization, capture) for BigCommerce orders. Returns transaction ID and status.
POST /v1/payments/{transactionId}/refunds Initiate a refund for a previously processed payment transaction linked to a BigCommerce return. Requires original transaction ID and refund amount.
GET /v1/transactions/{transactionId} Retrieve detailed information about a specific payment transaction, including status, amount, and associated metadata. Used for real-time status checks.
POST /v1/webhooks/subscriptions Manage webhook subscriptions for event-driven updates (e.g., 'payment.captured', 'refund.processed', 'chargeback.received').
GET /v1/settlements/daily Retrieve daily settlement reports for reconciliation purposes, including aggregate transaction data and fees.
POST /v1/fraud/events Submit potential fraud events or flags for BridgePay's internal fraud engine or external AI services.

⚡ Transformation Logic

  • Status Mapping: Translate BigCommerce `orderstatus` and `paymentstatus` to BridgePay `transaction.status` and vice versa (e.g., 'Awaiting Fulfillment' -> 'Captured').
  • Address Harmonization: Standardize address formats between BigCommerce `billingaddress`/`shippingaddress` and BridgePay `Customer Account` details.
  • Currency Conversion: Automatically convert currencies if BigCommerce supports multiple storefront currencies and BridgePay processes in a different base currency.
  • Payment Method Normalization: Map various BigCommerce payment methods (e.g., 'Credit Card', 'PayPal') to BridgePay `paymentMethodType` values.
  • Line Item Aggregation: For BridgePay, either pass detailed `lineItems` as metadata or aggregate `orderTotal` for the payment request.

🛡️ Error Handling

  • Payment Gateway Decline: BridgePay declines a transaction. iPaaS updates BigCommerce order status to 'Payment Declined', notifies customer.
  • API Rate Limit Exceeded: iPaaS queues requests, implements exponential backoff, and retries when limits reset.
  • Data Mismatch: BigCommerce order total doesn't match payment request. iPaaS flags for review, prevents processing.
  • Webhook Delivery Failure: BigCommerce webhook fails to reach iPaaS. iPaaS relies on BigCommerce's retry mechanism or scheduled sync for fallback.
  • Reconciliation Discrepancy: AI detects difference between BridgePay settlement and bank deposit. iPaaS alerts finance team with details.
Pricing

Simple, transparent pricing for BridgePay + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is BridgePay, and why integrate it with BigCommerce?
BridgePay is a powerful payment processing platform. Integrating it with BigCommerce allows for seamless, secure, and automated capture of customer payments directly from your online store. This integration is crucial for real-time order processing, accurate financial reconciliation, and robust fraud prevention, unlocking BridgePay's full value for your eCommerce business.

Technical FAQs

▸ How does iPaaS enhance BridgePay and BigCommerce integration capabilities?
An iPaaS acts as the central orchestration layer. It provides pre-built connectors, low-code mapping tools, and workflow automation to connect BigCommerce (for orders, customers) with BridgePay (for payments, refunds, settlements). This enables real-time data sync, automated reconciliation, dynamic routing of transactions, AI-augmented fraud detection, and comprehensive error handling, significantly improving efficiency and accuracy.
▸ How should I handle errors and failed transactions in my BridgePay-BigCommerce integration?
Robust error handling is crucial. Implement comprehensive logging of all API requests and responses, use automated retry mechanisms with exponential backoff for transient errors, and route persistent errors to a dead-letter queue for manual investigation. Configure real-time alerts for critical failures, and use reconciliation processes to identify any missed or failed transactions, ensuring financial data integrity.

Security & Compliance FAQs

▸ How do I ensure PCI DSS compliance when integrating BridgePay with BigCommerce?
Ensuring PCI DSS compliance is critical. Always leverage BridgePay's tokenization features so that your iPaaS and BigCommerce never handle raw cardholder data directly. Encrypt all data in transit (TLS 1.2+) and at rest. Implement strict access controls, regularly audit integration points, and ensure your iPaaS provider is also PCI compliant. Never store sensitive payment information in iPaaS logs or databases.

AI & Automation FAQs

▸ Can AI help with fraud detection and reconciliation for BigCommerce payments via BridgePay?
Absolutely. AI can significantly augment this integration. For fraud, AI models analyze real-time payment transactions from BridgePay, identifying suspicious patterns and automatically flagging BigCommerce orders or triggering immediate actions. For reconciliation, AI detects anomalies between BridgePay settlement data, bank statements, and ERP entries, reducing manual audit effort and accelerating the financial close.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating BigCommerce and BridgePay, and how are they solved?
Common challenges include complex data mapping between BigCommerce order/customer entities and BridgePay payment/customer entities, ensuring real-time payment status updates, managing API rate limits, and accurate reconciliation of settlement batches. A modern iPaaS solves these by offering visual mapping tools, event-driven webhooks, intelligent rate limit management, and AI-powered reconciliation, centralizing integration management and providing resilient frameworks.

Data & Entities FAQs

▸ What entities are commonly synchronized between BridgePay and BigCommerce?
Common entities include 'Order' (from BigCommerce to BridgePay for payment, and status back), 'Payment Transaction' (BridgePay), 'Customer Account' (synced for billing and tokenized payments), 'Refund' (initiated from BigCommerce/CRM, processed by BridgePay), and 'Settlement Batch' (from BridgePay for reconciliation). These are crucial for maintaining data integrity across systems.
Implementation Timeline

Go live with BridgePay + BigCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both BridgePay and BigCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most BridgePay + BigCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for BridgePay + BigCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See BridgePay + BigCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo