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Connect™

Unify Clarity eCommerce & Dynamics AX: Real-time Operations, Accelerated Growth

Automate order-to-cash, synchronize inventory, and achieve a 360° customer view with intelligent, low-code integration.

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The Challenge

The Disconnect: Why Fragmented eCommerce & ERP Hurt Your Business

Operating Clarity eCommerce and Dynamics AX in silos creates a chasm of inefficiencies, leading to costly errors, frustrated customers, and hindered growth. Manual processes and delayed data synchronization are no longer sustainable in today's fast-paced digital economy.

  • Manual data entry leads to errors in order processing and inventory.
  • Delayed inventory updates cause overselling, backorders, and customer dissatisfaction.
  • Fragmented customer data prevents a unified view for sales, marketing, and service.
  • Slow order fulfillment due to manual transfer between systems impacts customer experience.
  • Inconsistent product information across channels confuses customers and staff.
  • Lack of real-time financial visibility hinders accurate reporting and decision-making.
Integration Diagram
Solution Illustration
The Solution

The Intelligent Bridge: Seamless Clarity eCommerce & Dynamics AX Integration

Our modern iPaaS solution acts as the intelligent bridge between Clarity eCommerce and Dynamics AX, orchestrating a real-time, bi-directional flow of critical business data. Move beyond batch processing to an event-driven architecture that ensures accuracy, speed, and operational harmony across your enterprise.

  • Pre-built Connectors for Clarity eCommerce & Dynamics AX
  • Visual Drag-and-Drop Workflow Designer
  • Real-time & Batch Data Synchronization
  • AI-Powered Data Mapping & Validation
  • Robust Error Handling & Monitoring
Implementation Timeline

Go live with Clarity eCommerce + Dynamics AX in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and Dynamics AX, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + Dynamics AX deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors for Clarity eCommerce & Dynamics AX
  • Visual Drag-and-Drop Workflow Designer
  • Real-time & Batch Data Synchronization
  • AI-Powered Data Mapping & Validation
  • Robust Error Handling & Monitoring
  • Scalable, Cloud-Native Architecture

Technical Integration Details: Connecting Clarity eCommerce and Dynamics AX

Our integration architecture is built on an API-first, event-driven paradigm, leveraging a robust iPaaS to orchestrate secure and scalable data flow between Clarity eCommerce and Dynamics AX. This ensures maximum efficiency and real-time responsiveness for critical business processes.

Data Flow Steps

Secure Connection Setup: Establish authenticated connections to Clarity eCommerce (OAuth 2.0/API Keys) and Dynamics AX (AIF/Service Accounts/AAD OAuth 2.0).

Event Listener Configuration: Configure iPaaS to subscribe to Clarity eCommerce webhooks (e.g., 'Order Created', 'Customer Updated') for real-time triggers.

Data Extraction: When an event occurs, iPaaS extracts relevant data payload from Clarity eCommerce.

Canonical Model Transformation: Data is transformed into a standardized, canonical format within the iPaaS, ready for mapping.

AI-Assisted Mapping & Validation: Visual mapping tools, augmented by AI, map fields from the canonical model to Dynamics AX entities. AI also validates data against business rules.

Dynamics AX API Invocation: iPaaS invokes appropriate Dynamics AX AIF services (e.g., SalesOrderService.create) to create or update records.

Error Handling & Retries: Robust mechanisms ensure transient errors are retried, and persistent errors are logged, alerted, and routed to a dead-letter queue.

Bi-directional Sync for Status Updates: Dynamics AX events (e.g., Sales Order status change to 'Shipped') trigger iPaaS to update Clarity eCommerce via its APIs.

Monitoring & Governance: Centralized dashboards provide visibility into integration health, performance, and security across all environments.

Data Touchpoints

Clarity eCommerce: Orders, Products, Customers, Inventory, Payments, Shipments, Invoices, Promotions, Returns, Categories.
Dynamics AX: Sales Orders, Customers, Products (Items), Inventory Journals, Invoices (Sales/Free Text), Payments.

"Clarity eCommerce (Event/API) --> iPaaS (Transform, Validate, Map) --> Dynamics AX (AIF Service) --> iPaaS (Monitor, Error Handle) --> Clarity eCommerce (API Update)"

Pricing

Simple, transparent pricing for Clarity eCommerce + Dynamics AX.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Clarity eCommerce

Integrating Clarity eCommerce fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Field-Level Mapping between Clarity eCommerce and Dynamics AX

Precise mapping of entities and their fields is fundamental for data consistency. Our iPaaS provides a visual canvas for drag-and-drop mapping, augmented by AI to suggest optimal field alignments and transformations between Clarity eCommerce and Dynamics AX.

Order (Clarity eCommerce) / Sales Order (Dynamics AX)

Represents a customer's purchase, encompassing line items, pricing, shipping, payment details, and status. Central to eCommerce operations and ERP fulfillment.

Clarity eCommerce Fields

orderId customerId orderDate status totalAmount currency shippingAddress billingAddress lineItems (sku, quantity, price) paymentInfo

Dynamics AX Fields

SalesId CustAccount OrderDate SalesStatus TotalAmount CurrencyCode DeliveryAddress InvoiceAddress SalesOrderLines (ItemId, QtyOrdered, SalesPrice) PaymentMethod

Mapping Notes

Clarity eCommerce `orderId` often maps to an external reference on the AX `Sales Order` for traceability. `customerId` must map to an existing `CustAccount` in AX, or trigger customer creation. `lineItems` require mapping to `SalesOrderLines` with `ItemId` and `InventDimId` considerations. Status updates are crucial for bi-directional sync.

Next Steps

See Clarity eCommerce + Dynamics AX integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated Order-to-Cash Fulfillment

Seamlessly transfer new orders from Clarity eCommerce to Dynamics AX for immediate processing, inventory allocation, and fulfillment. Status updates flow back to Clarity eCommerce, keeping customers informed.

Integration Steps:

  1. 0 Customer places an order in Clarity eCommerce.
  2. 1 Clarity eCommerce webhook triggers iPaaS with 'Order Created' event.
  3. 2 iPaaS transforms order data and creates a 'Sales Order' in Dynamics AX via AIF service.
  4. 3 Dynamics AX processes the order (inventory allocation, picking, packing).
  5. 4 AX updates 'Sales Order Status' (e.g., 'Shipped') triggering iPaaS.
  6. 5 iPaaS updates Clarity eCommerce order status and sends tracking info to customer.
  7. 6 AX generates 'Invoice', iPaaS syncs to Clarity eCommerce for customer access.

Business Outcome

Accelerated order fulfillment, reduced manual errors, improved customer satisfaction, and real-time revenue recognition.

Frequency

Real-time, Event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automated Order-to-Cash
Streamline the entire order lifecycle from Clarity eCommerce to Dynamics AX, ensuring rapid processing, accurate fulfillment, and timely invoicing without manual intervention.
Real-time Inventory Accuracy
Synchronize inventory levels between Dynamics AX (WMS) and Clarity eCommerce in near real-time, preventing overselling, improving stock visibility, and optimizing warehouse operations.
Unified Customer Experience
Maintain consistent customer profiles across Clarity eCommerce and Dynamics AX, providing a 360-degree view for personalized interactions, improved service, and targeted marketing.
Reduced Operational Costs
Eliminate manual data entry, minimize errors, and automate repetitive tasks, significantly cutting operational expenses and freeing up staff for higher-value activities.
Faster Time-to-Market
Accelerate the deployment of new products and promotions by automating product catalog synchronization from Dynamics AX or a PIM to Clarity eCommerce.
Enhanced Data Quality & Compliance
Leverage AI-driven validation and robust mapping to ensure data integrity and consistency across systems, supporting better reporting and compliance with regulations.
✨

Automated Order-to-Cash

40% Reduction in Order Processing Time

📋 What You Get

Streamline the entire order lifecycle from Clarity eCommerce to Dynamics AX, ensuring rapid processing, accurate fulfillment, and timely invoicing without manual intervention.

💼 Business Impact

This benefit directly contributes to 40% improvement in Reduction in Order Processing Time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Clarity eCommerce + Dynamics AX in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and Dynamics AX, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + Dynamics AX deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PATCH /api/v1/orders Create new orders, retrieve order details, update existing orders (e.g., status, payment info).
PUT /api/v1/products/{sku}/inventory Update inventory levels for a specific product SKU.
POST /api/v1/customers Create new customer accounts.
POST /api/v1/webhooks Register or manage webhooks within Clarity eCommerce.

⚡ Transformation Logic

  • Data Type Conversion: Automatically convert data types (e.g., string to decimal, date formats) between systems.
  • Value Mapping: Map discrete values (e.g., 'Processing' in Clarity to 'Open Order' in AX).
  • Concatenation/Splitting: Combine first/last names, split addresses into components.
  • Conditional Logic: Apply transformations based on specific conditions (e.g., if `paymentMethod` is 'Credit Card', apply tokenization rules).
  • Lookup Tables: Use cached lookup tables for common data elements like currency codes, country codes, or AX `CustGroup` IDs to speed up processing.
  • Default Values: Assign default values for fields missing from the source system.

🛡️ Error Handling

  • Clarity eCommerce API rate limit exceeded (handled by queuing and backoff).
  • Dynamics AX AIF service unavailability (handled by retries and alerts).
  • Invalid `ItemId` or `CustAccount` in AX (flagged by AI validation, routed to DLQ).
  • Network connectivity issues between iPaaS and either system (retries, alerts).
  • Data validation failures (e.g., negative inventory, invalid email format) (flagged, logged).
Pricing

Simple, transparent pricing for Clarity eCommerce + Dynamics AX.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best approach for integrating Clarity eCommerce with Dynamics AX?
The best approach is an API-first, event-driven strategy using a modern iPaaS platform. This enables real-time synchronization of critical data like orders, inventory, and customer profiles, using Clarity eCommerce's webhooks and Dynamics AX's AIF services to trigger workflows. This minimizes manual effort and ensures data consistency.

Low-Code/No-Code FAQs

▸ Can I use low-code tools to build Clarity eCommerce and Dynamics AX integrations?
Absolutely. Modern iPaaS platforms offer extensive low-code/no-code capabilities, allowing business analysts and power users to design, deploy, and manage Clarity eCommerce and Dynamics AX integration workflows with visual drag-and-drop interfaces, significantly reducing reliance on custom coding and accelerating time-to-market.

AI in Integration FAQs

▸ How does AI enhance Clarity eCommerce and Dynamics AX integrations?
AI augments these integrations by providing intelligent validation for incoming data, detecting anomalies in order patterns, suggesting optimal data mappings, and automating exception handling for failed transactions. This leads to higher data quality, reduced manual intervention, and predictive operational insights across both systems.

Performance & Scalability FAQs

▸ How do I handle high volumes of orders from Clarity eCommerce into Dynamics AX?
For high-volume order processing, your iPaaS should utilize asynchronous messaging queues, intelligent batching for non-real-time updates, and parallel processing where possible. Ensure your iPaaS can scale horizontally to handle peak loads and efficiently interact with Dynamics AX AIF services without overwhelming the system.

Error Handling FAQs

▸ What happens if an integration fails between Clarity eCommerce and Dynamics AX?
A robust iPaaS implementation includes comprehensive error handling. This involves automatic retries for transient errors, detailed logging of all API responses, configurable alerts for persistent failures, and routing problematic transactions to a dead-letter queue for manual review. AI can even suggest resolutions for common errors.

Data Consistency FAQs

▸ How can I ensure real-time inventory consistency between Dynamics AX and Clarity eCommerce?
Implement real-time, event-driven inventory synchronization. Configure Dynamics AX (or its WMS) to publish 'inventory changed' events, which the iPaaS then immediately processes to update Clarity eCommerce's inventory levels via its API. This ensures near real-time accuracy and prevents overselling.

Security & Compliance FAQs

▸ What security best practices are crucial for Clarity eCommerce and Dynamics AX integrations?
Key security practices include using OAuth 2.0 or secure API keys with least privilege, enforcing HTTPS/TLS for all data in transit, securely storing credentials in an iPaaS secrets manager, implementing IP whitelisting, and ensuring PCI DSS compliance for payment data by tokenizing and avoiding direct storage of sensitive card details.

Customization FAQs

▸ Can I integrate custom fields from Clarity eCommerce into Dynamics AX?
Yes, our iPaaS solution provides flexible tools to map and transform custom fields from Clarity eCommerce to Dynamics AX. The visual mapping canvas, augmented by AI, makes it easy to handle unique data structures and business requirements without custom code, ensuring all critical data flows seamlessly.
Implementation Timeline

Go live with Clarity eCommerce + Dynamics AX in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and Dynamics AX, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + Dynamics AX deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Clarity eCommerce + Dynamics AX.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Clarity eCommerce + Dynamics AX integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo