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Unify Your Commerce: Sage 100 & Clarity eCommerce Integration

Automate order processing, synchronize inventory in real-time, and create a 360° customer view with intelligent, low-code integration.

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The Challenge

The Disconnect Between Your eCommerce and ERP Systems

Operating Sage 100 and Clarity eCommerce as disconnected systems creates significant operational inefficiencies, data discrepancies, and limits your business's ability to scale. Manual data transfer is not only time-consuming but also prone to costly errors.

  • Manual order entry from Clarity eCommerce into Sage 100 is slow and error-prone.
  • Out-of-sync inventory leads to oversells, backorders, and customer dissatisfaction.
  • Fragmented customer data prevents a unified view for sales, service, and marketing.
  • Delayed financial reconciliation of eCommerce payments impacts cash flow visibility.
  • Inconsistent product information across systems causes confusion and operational friction.
  • Lack of real-time insights hinders rapid decision-making and responsiveness.
Integration Diagram
Solution Illustration
The Solution

Seamlessly Connect Sage 100 and Clarity eCommerce with an Intelligent iPaaS

Our iPaaS-driven integration solution bridges the gap between Sage 100 and Clarity eCommerce, creating a cohesive ecosystem where data flows freely and intelligently. By leveraging API-first, event-driven architecture, and AI-powered automation, we transform your operations from reactive to proactive, ensuring every online transaction is precisely reflected in your ERP.

  • Pre-built, customizable connectors for Sage 100 and Clarity eCommerce.
  • Visual drag-and-drop workflow designer for rapid integration development.
  • Real-time data synchronization via webhooks and intelligent polling.
  • Robust data mapping and transformation engine for canonical data models.
  • AI-powered anomaly detection and smart data validation.
Implementation Timeline

Go live with Clarity eCommerce + Sage 100 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and Sage 100, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + Sage 100 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, customizable connectors for Sage 100 and Clarity eCommerce.
  • Visual drag-and-drop workflow designer for rapid integration development.
  • Real-time data synchronization via webhooks and intelligent polling.
  • Robust data mapping and transformation engine for canonical data models.
  • AI-powered anomaly detection and smart data validation.
  • Centralized monitoring, logging, and error handling dashboards.
  • Secure, scalable, and compliant integration infrastructure.

Technical Integration Details: Sage 100 & Clarity eCommerce

This integration leverages an advanced iPaaS platform as the central orchestration hub, connecting Sage 100 and Clarity eCommerce through their respective APIs and event-driven mechanisms. The architecture prioritizes real-time data flow, robust error handling, and scalable performance to ensure seamless operations.

Data Flow Steps

Connectors & Authentication: Establish secure connections using pre-built connectors. Sage 100 typically uses authenticated API access (user-based, API keys) or ODBC, while Clarity eCommerce leverages OAuth 2.0 (client credentials) and API keys.

Event Listeners & Webhooks: Configure Clarity eCommerce webhooks (e.g., `order.created`, `product.updated`) to trigger iPaaS workflows instantly. For Sage 100, utilize API listeners or intelligent polling for changes in critical entities like inventory.

Data Mapping & Transformation: Define canonical data models within the iPaaS. Use the visual mapping canvas to precisely align fields between Sage 100's structured data and Clarity eCommerce's flexible schema. Apply transformation rules for data enrichment, formatting, and calculation.

Business Logic & Validation: Implement conditional logic, routing rules, and AI-assisted data validation to ensure data integrity and automate exception handling. This includes deduplication, address validation, and credit limit checks.

Error Handling & Monitoring: Configure automated retry mechanisms, dead-letter queues, and real-time alerts. Monitor integration health and performance from a centralized dashboard.

Deployment & Governance: Promote tested workflows from Dev to QA to Production environments with version control and audit trails. Maintain centralized governance over all integration assets.

Data Touchpoints

Clarity eCommerce: Order, Product, Customer, Inventory, Payment Transaction, Shipment, Return, Coupon/Discount, Invoice, Address.
Sage 100: Sales Order (SO), Customer (AR Customer), Item (Inventory Item), Invoice (AR Invoice), Payment (AR Cash Receipt), Vendor (AP Vendor), Purchase Order (PO), General Ledger Account (GL Account), Shipment (Shipping History), Inventory Warehouse.

"Clarity eCommerce (Order, Customer, Product) --[Webhook/API]--> iPaaS (Transform, Validate, Orchestrate) --[API]--> Sage 100 (Sales Order, AR Customer, Item, Invoice, Payment) --[API/Event]--> iPaaS --[API]--> Clarity eCommerce (Inventory, Shipment)"

Pricing

Simple, transparent pricing for Clarity eCommerce + Sage 100.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Clarity eCommerce

Integrating Clarity eCommerce fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping

Seamless integration relies on precise mapping and transformation of core business entities between Sage 100 and Clarity eCommerce. Our iPaaS provides a visual canvas, augmented by AI, to handle these complexities.

Order / Sales Order

Represents a customer's purchase. Clarity eCommerce 'Order' is the source for Sage 100 'Sales Order'.

Clarity eCommerce Fields

SalesOrderNo OrderDate CustomerNo ShipToAddress BillToAddress OrderStatus LineItems (ItemCode, QuantityOrdered, UnitPrice)

Sage 100 Fields

orderId customerId orderDate status totalAmount shippingAddress billingAddress lineItems (sku, quantity, unitPrice)

Mapping Notes

Crucial for order fulfillment. Line item details (SKU, quantity, price) must align. Shipping and billing addresses need careful parsing. Status mapping (e.g., 'Processing' in Clarity to 'Open' in Sage 100) is vital.

Next Steps

See Clarity eCommerce + Sage 100 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order Fulfillment Automation

When a customer places an order on Clarity eCommerce, it instantly creates a Sales Order in Sage 100, triggers inventory allocation, and initiates the fulfillment process, with shipment details updating Clarity.

Integration Steps:

  1. 0 Customer completes checkout on Clarity eCommerce.
  2. 1 Clarity eCommerce `order.created` webhook sends order data to iPaaS.
  3. 2 iPaaS transforms Clarity 'Order' data to Sage 100 'Sales Order' format.
  4. 3 New 'Sales Order' is created in Sage 100 via `/SO/SalesOrder` endpoint.
  5. 4 Sage 100 'Item' inventory is decremented and reserved.
  6. 5 Upon shipment from warehouse, Sage 100 'Shipment' record is created.
  7. 6 iPaaS captures Sage 100 shipment details (tracking number, carrier).
  8. 7 Clarity eCommerce 'Shipment' entity is updated via `/api/v1/shipments`, triggering customer notifications.

Business Outcome

Real-time order processing, faster fulfillment, accurate inventory, automated customer communication, reduced manual effort.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automate Order-to-Cash
Streamline the entire sales process from Clarity eCommerce order creation to Sage 100 invoice and payment posting, eliminating manual data entry.
Achieve Real-time Inventory Accuracy
Synchronize inventory levels bidirectionally between Sage 100 and Clarity eCommerce to prevent oversells and improve customer satisfaction.
Gain a 360° Customer View
Keep customer profiles, addresses, and order history consistent across Clarity eCommerce and Sage 100, enhancing customer service and personalization.
Accelerate Financial Reconciliation
Automate the posting of Clarity eCommerce payments and invoices to Sage 100, reducing month-end close times and improving cash flow visibility.
Reduce Operational Costs & Errors
Minimize manual data entry, human errors, and the associated costs through intelligent automation and validation.
Enhance Business Agility & Scalability
Quickly adapt to market changes and scale your operations without integration bottlenecks, leveraging low-code workflows and a robust iPaaS.
✨

Automate Order-to-Cash

90% Reduction in manual order processing time

📋 What You Get

Streamline the entire sales process from Clarity eCommerce order creation to Sage 100 invoice and payment posting, eliminating manual data entry.

💼 Business Impact

This benefit directly contributes to 90% improvement in Reduction in manual order processing time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Clarity eCommerce + Sage 100 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and Sage 100, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + Sage 100 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT, DELETE /AR/Customer Manage customer records for CRM or eCommerce sync.
GET, POST, PUT /SO/SalesOrder Create, update, and retrieve sales orders from eCommerce or other sales channels.
GET, PUT /CI/Item Retrieve product information, update inventory levels, and manage item details for eCommerce or WMS.
GET, POST /AR/Invoice Create and retrieve Accounts Receivable invoices, often linked to sales orders or service billing.
POST /Payment Post customer payments (AR Cash Receipts) from payment gateways.
POST /GL/JournalEntry Post general ledger entries for financial reconciliation.

⚡ Transformation Logic

  • Status Mapping: Map Clarity eCommerce 'Processing' to Sage 100 'Open Order', and 'Shipped' to 'Complete'.
  • Address Normalization: Standardize address formats (e.g., street abbreviations, state codes) to ensure consistency.
  • Price Calculation: Ensure tax and shipping costs are accurately calculated and mapped to Sage 100 line items or separate GL accounts.
  • Customer Deduplication: Logic to check for existing Sage 100 customers based on email/name before creating a new record.
  • SKU to ItemCode: Direct mapping of Clarity `sku` to Sage 100 `ItemCode`, with fallback for aliases.
  • Payment Method Translation: Map Clarity's payment gateway names (e.g., 'Stripe', 'PayPal') to Sage 100's `PaymentMethod` codes.

🛡️ Error Handling

  • API Rate Limit Exceeded: iPaaS automatically retries with backoff.
  • Invalid Data Format: Data routed to dead-letter queue, alert triggered.
  • Sage 100 Customer Not Found: iPaaS attempts to create customer or flags for manual review.
  • Inventory Out of Stock: Order held in iPaaS queue, alert triggered, or partial order processed.
  • Network Connectivity Issues: Automatic retries for transient issues, prolonged outages trigger high-priority alerts.
Pricing

Simple, transparent pricing for Clarity eCommerce + Sage 100.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Benefits FAQs

▸ What is the primary benefit of integrating Sage 100 with Clarity eCommerce?
The primary benefit is end-to-end automation of your order-to-cash cycle, real-time inventory synchronization, and a unified customer view. This eliminates manual data entry, reduces errors, accelerates order fulfillment, and provides accurate financial reporting, leading to significant cost savings and improved customer satisfaction.

Technical FAQs

▸ How does this integration handle real-time inventory synchronization?
The integration leverages event-driven architecture and API calls. When inventory levels change in Sage 100 (e.g., goods receipt, sales order fulfillment), the iPaaS detects these changes and instantly updates Clarity eCommerce's inventory via its `/api/v1/inventory` endpoint, preventing oversells and ensuring accurate stock display online.

Customization FAQs

▸ Can I customize the data mapping and business rules for my specific needs?
Absolutely. Our iPaaS provides a low-code visual designer that allows you to customize data mapping, apply complex transformation rules, and define conditional business logic without extensive coding. AI-assisted mapping further streamlines this process, suggesting optimal field alignments.

Error Handling FAQs

▸ What happens if an order fails to sync from Clarity eCommerce to Sage 100?
The integration includes robust error handling. Failed transactions are captured in a dead-letter queue, and automated alerts notify your team. The iPaaS provides detailed logs for troubleshooting, and in many cases, automated retry mechanisms can resolve transient issues without manual intervention.

Security & Compliance FAQs

▸ Is the integration secure and compliant with data privacy regulations?
Yes, security is paramount. All data in transit is encrypted with TLS 1.2+, and credentials are stored in an encrypted vault. Role-Based Access Control (RBAC) is enforced. The iPaaS adheres to industry standards like ISO 27001, SOC 2, and assists with compliance for GDPR, CCPA, and PCI DSS where applicable, ensuring your data is protected.

AI Capabilities FAQs

▸ How does AI enhance this Sage 100 and Clarity eCommerce integration?
AI augments the integration by providing intelligent features such as auto-mapping suggestions, real-time anomaly detection in order data (e.g., potential fraud), predictive error resolution, and smart data validation. This reduces manual effort, improves data quality, and provides proactive operational insights.

Data Synchronization FAQs

▸ What types of data can be synchronized between Sage 100 and Clarity eCommerce?
Virtually any data can be synchronized, including Sales Orders, Customers, Inventory Items, Product details (SKUs, descriptions, pricing), Invoices, Payments, and Shipment tracking information. The specific entities depend on your business workflows and configuration.
Implementation Timeline

Go live with Clarity eCommerce + Sage 100 in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and Sage 100, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + Sage 100 deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Clarity eCommerce + Sage 100.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Clarity eCommerce + Sage 100 integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo