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Unlock Seamless Operations: Syspro ERP & Clarity eCommerce Integration

Automate order-to-cash, synchronize inventory in real-time, and unify customer data for unparalleled efficiency and growth.

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The Challenge

The Challenge: Disconnected Commerce & ERP Systems

Running a modern business with Syspro and Clarity eCommerce in silos creates significant operational friction. Manual data entry, delayed information, and inconsistent records lead to costly errors, frustrated customers, and hindered growth.

  • Manual data entry for orders, customers, and products into Syspro from Clarity eCommerce.
  • Delayed inventory updates leading to overselling or stockouts on your eCommerce site.
  • Inconsistent customer data across systems, hindering personalized marketing and service.
  • Time-consuming financial reconciliation due to disconnected payment and invoice data.
  • Lack of real-time visibility into sales performance and fulfillment status.
Integration Diagram
Solution Illustration
The Solution

The Solution: Intelligent Integration for Syspro & Clarity eCommerce

Our iPaaS-driven solution provides a smart, scalable, and secure bridge between Syspro and Clarity eCommerce. It leverages an API-first, event-driven architecture to automate critical workflows, ensuring real-time data consistency and empowering your business to thrive in the digital economy.

  • Pre-built, configurable connectors for Syspro and Clarity eCommerce.
  • Visual drag-and-drop workflow designer for rapid integration development.
  • Real-time, bidirectional data synchronization for key entities.
  • AI-powered data mapping, validation, and anomaly detection.
  • Robust error handling with automated retries and alerts.
Implementation Timeline

Go live with Clarity eCommerce + Syspro in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and Syspro, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + Syspro deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built, configurable connectors for Syspro and Clarity eCommerce.
  • Visual drag-and-drop workflow designer for rapid integration development.
  • Real-time, bidirectional data synchronization for key entities.
  • AI-powered data mapping, validation, and anomaly detection.
  • Robust error handling with automated retries and alerts.
  • Centralized monitoring and governance dashboards.
  • Scalable architecture designed for high-volume transactions.

Technical Integration Details & Data Flow

This section outlines the technical backbone of the Syspro and Clarity eCommerce integration, detailing how data is exchanged, authenticated, and managed to ensure robust and reliable operations.

Data Flow Steps

1. Configuration & Authentication: Set up secure API credentials (OAuth 2.0 for Clarity, token-based for Syspro) within the iPaaS. Configure webhooks in Clarity eCommerce to point to the iPaaS listener.

2. Schema Mapping: Visually map fields between Clarity eCommerce entities (Order, Product, Customer) and Syspro entities (Sales Order, Product/Item, Customer) using the iPaaS's mapping engine. Leverage AI for suggestions.

3. Workflow Design: Design event-driven workflows in the iPaaS, specifying triggers (e.g., Clarity eCommerce `order.created` webhook), transformation logic, and target Syspro API calls.

4. Business Logic & Validation: Implement business rules (e.g., conditional order routing, price adjustments) and data validation checks within the iPaaS before data is sent to Syspro.

5. Error Handling & Monitoring: Configure automated retry mechanisms, alerts for critical failures, and dashboards for real-time monitoring of integration health and performance.

6. Deployment & Governance: Promote tested workflows from Dev/QA to Production environments. Establish version control and audit trails for all integration changes.

Data Touchpoints

Orders: Clarity eCommerce checkout → iPaaS → Syspro Sales Order Service.
Inventory: Syspro Inventory Service → iPaaS → Clarity eCommerce Inventory API.
Customers: Clarity eCommerce Customer API → iPaaS → Syspro Customer Service API.
Products: Syspro (or PIM via iPaaS) → iPaaS → Clarity eCommerce Product API.
Payments: Clarity eCommerce Payment API → iPaaS → Syspro Payment/AR Invoice API.
Shipments & Status: Syspro Fulfillment Status → iPaaS → Clarity eCommerce Order/Shipment API.

"Conceptual Integration Diagram: Clarity eCommerce (Webhooks/API) <--> iPaaS (Connectors, Mapping, Logic, AI) <--> Syspro (API/SDK). The iPaaS acts as the central hub, orchestrating bidirectional data flows for Orders, Inventory, Customers, Payments, and Shipments. External systems (WMS, CRM, Payment Gateways) connect to either Clarity, Syspro, or the iPaaS directly."

Pricing

Simple, transparent pricing for Clarity eCommerce + Syspro.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Clarity eCommerce

Integrating Clarity eCommerce fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Field-Level Mapping for Syspro - Clarity eCommerce Integration

Accurate and intelligent data mapping is the cornerstone of a successful integration. Our iPaaS provides visual tools and AI assistance to ensure seamless translation of data between Syspro and Clarity eCommerce entities, handling complex transformations and validations.

Order

Customer purchase details from Clarity eCommerce, transformed into a sales order in Syspro for fulfillment and financial processing.

Clarity eCommerce Fields

OrderNumber CustomerCode OrderDate ShipToAddress BillToAddress OrderTotal OrderStatus LineItems (StockCode, Quantity, UnitPrice, Discount)

Syspro Fields

orderId customerId orderDate status totalAmount currency shippingAddress billingAddress lineItems (sku, quantity, unitPrice, tax)

Mapping Notes

Clarity `orderId` often maps to a custom field in Syspro `Sales Order` for traceability. Line item details require careful mapping of `sku` to `StockCode` and handling of discounts/taxes. Shipping and billing addresses need to be parsed correctly.

Next Steps

See Clarity eCommerce + Syspro integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End eCommerce Order-to-Fulfillment

Automate the entire lifecycle of a sales order from Clarity eCommerce to Syspro, through fulfillment, and back to the customer.

Integration Steps:

  1. 0 Customer places order on Clarity eCommerce.
  2. 1 Clarity eCommerce `order.created` webhook triggers iPaaS.
  3. 2 iPaaS creates Sales Order in Syspro (using `/APIServices/SalesOrderService/AddSalesOrder`) with all line item, customer, shipping, and payment details.
  4. 3 Syspro processes order, allocates inventory, and generates AR Invoice.
  5. 4 Syspro updates `OrderStatus` as order moves through fulfillment (picked, packed, shipped).
  6. 5 iPaaS monitors Syspro for status changes and shipment details (tracking number).
  7. 6 iPaaS updates Clarity eCommerce order status and sends tracking information to the customer via `/api/v1/orders` and associated shipment endpoints.

Business Outcome

Reduced order processing time, improved order accuracy, real-time customer communication, and faster cash realization.

Frequency

Real-time, Event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Automate Order-to-Cash
Seamlessly transfer sales orders from Clarity eCommerce to Syspro, automating inventory deduction, invoice generation, and payment processing.
Real-time Inventory Accuracy
Ensure Syspro's inventory records are always in sync with Clarity eCommerce, preventing overselling and improving customer satisfaction.
Unified Customer View
Synchronize customer profiles, addresses, and order history across Clarity eCommerce and Syspro for a complete 360-degree perspective.
Eliminate Manual Errors
Automate data entry and validation, drastically reducing human errors and the costs associated with corrections.
Accelerate Financial Reconciliation
Streamline the flow of payment transactions and invoices, reducing manual financial close efforts and ensuring data consistency.
Boost Operational Efficiency
Free up valuable staff time from repetitive tasks, allowing teams to focus on strategic initiatives and customer engagement.
Scalable & Resilient Operations
Build an integration that grows with your business, handling high transaction volumes with robust error handling and fault tolerance.
✨

Automate Order-to-Cash

40% Faster Order Processing

📋 What You Get

Seamlessly transfer sales orders from Clarity eCommerce to Syspro, automating inventory deduction, invoice generation, and payment processing.

💼 Business Impact

This benefit directly contributes to 40% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Clarity eCommerce + Syspro in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and Syspro, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + Syspro deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /APIServices/SalesOrderService/AddSalesOrder Create new sales orders in Syspro.
GET /APIServices/InventoryService/GetStockBalance Retrieve real-time inventory levels.
POST /APIServices/CustomerService/AddCustomer Create new customer records in Syspro.
POST /APIServices/APInvoiceService/AddAPInvoice Create Accounts Payable invoices.
GET /APIServices/PurchaseOrderService/GetPurchaseOrder Retrieve details of a purchase order.
POST /APIServices/GLJournalService/AddJournalEntry Post general ledger journal entries.

⚡ Transformation Logic

  • Order Line Item Mapping: Map Clarity eCommerce's product SKUs and quantities to Syspro's `StockCode` and `Quantity`. Apply price adjustments or discounts as per business rules.
  • Address Normalization: Standardize shipping and billing address formats between Clarity eCommerce and Syspro to ensure accurate delivery and tax calculations.
  • Status Code Translation: Translate Clarity eCommerce's order and payment statuses into corresponding Syspro status codes (e.g., 'Processing' in Clarity to 'Open' in Syspro).
  • Data Enrichment: Enrich Syspro customer records with marketing opt-in preferences from Clarity eCommerce. Add custom fields where necessary to maintain data integrity across systems.
  • Tax Calculation Logic: Apply regional tax rules during order creation in Syspro based on Clarity eCommerce's shipping address, ensuring compliance.

🛡️ Error Handling

  • Syspro API rate limits exceeded: iPaaS automatically throttles and retries with exponential backoff.
  • Invalid Syspro CustomerCode for a Clarity eCommerce order: Order is routed to a DLQ for manual customer lookup/creation, and an alert is triggered.
  • Inventory mismatch: System flags discrepancy, and an automated reconciliation workflow or alert is triggered.
  • Payment gateway failure: Clarity eCommerce handles the initial failure, but if a payment event fails to sync to Syspro, an alert is raised for financial reconciliation.
Pricing

Simple, transparent pricing for Clarity eCommerce + Syspro.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Benefits FAQs

▸ What are the primary benefits of integrating Syspro with Clarity eCommerce?
The core benefits include automated order-to-cash processes, real-time inventory synchronization to prevent oversells, consistent product data across channels, a unified 360-degree view of your customers, and streamlined financial reconciliation. This leads to reduced manual effort, fewer errors, and improved customer satisfaction.

Technical FAQs

▸ How does this integration handle real-time inventory synchronization?
We leverage Syspro's inventory APIs (e.g., `/APIServices/InventoryService/GetStockBalance`) and an event-driven architecture. Changes to Syspro's `Inventory Record` are detected by the iPaaS and immediately pushed to Clarity eCommerce's `/api/v1/inventory` endpoint, ensuring your online store always displays accurate stock levels.
▸ What kind of error handling is in place for Syspro and Clarity eCommerce integrations?
Our integration features a robust, tiered error handling strategy. This includes automated retries with exponential backoff for transient issues, detailed logging and alerting for critical failures, and routing persistent errors to dead-letter queues for manual review. AI-powered anomaly detection also helps proactively identify and mitigate errors.

iPaaS Capabilities FAQs

▸ Can I use low-code/no-code tools to customize the integration workflows?
Absolutely. Our modern iPaaS platform provides a low-code/no-code environment with a visual drag-and-drop interface. This empowers business users and citizen integrators to design, modify, and deploy complex Syspro and Clarity eCommerce workflows without extensive coding, accelerating process innovation and reducing IT dependency.

AI FAQs

▸ How does AI enhance the Syspro and Clarity eCommerce integration?
AI augments the integration by providing intelligent capabilities such as auto-suggesting field mappings, detecting financial anomalies in Syspro transactions originating from Clarity, offering predictive insights for inventory reordering, and assisting with automated error resolution. This moves beyond basic automation to true operational intelligence.

Security FAQs

▸ Is the integration secure and compliant with data protection standards?
Yes, data security is paramount. We enforce TLS 1.2+ encryption for all data in transit, utilize OAuth 2.0 or token-based authentication with least privilege, implement IP whitelisting, and adhere to standards like ISO 27001, SOC 2, GDPR, CCPA, and PCI DSS where applicable. Comprehensive audit trails are maintained for compliance.

Governance FAQs

▸ How do you manage different environments (dev, QA, prod) for Syspro and Clarity eCommerce integrations?
Effective governance is achieved through a structured promotion pipeline within the iPaaS. This includes version control for integration flows, environment variables, and tools for deploying and testing integrations across dedicated development, quality assurance, and production instances of both Syspro and Clarity eCommerce, ensuring consistency and reducing deployment risks.

Customization FAQs

▸ Can the integration handle custom fields in both Syspro and Clarity eCommerce?
Absolutely. Our iPaaS mapping engine is designed to support custom fields (UDFs in Syspro, custom attributes in Clarity eCommerce). You can visually map and transform data between these custom fields, ensuring that your unique business data is accurately synchronized.
Implementation Timeline

Go live with Clarity eCommerce + Syspro in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Clarity eCommerce and Syspro, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Clarity eCommerce + Syspro deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Clarity eCommerce + Syspro.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Clarity eCommerce + Syspro integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo