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Unify Payments & eCommerce: Cybersource + Clarity Integration

Automate secure transactions, prevent fraud, and streamline your entire order lifecycle with intelligent, real-time data synchronization.

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The Challenge

The Disconnect Between Payments and eCommerce

Without robust integration, managing online payments and eCommerce operations becomes a complex, error-prone, and insecure endeavor. Businesses face significant challenges that hinder growth and customer satisfaction.

  • Manual reconciliation of payments and orders leads to delays and errors.
  • Disjointed fraud detection results in higher chargebacks and revenue loss.
  • Lack of real-time inventory updates causes overselling and customer dissatisfaction.
  • Inconsistent customer data across systems impacts personalized experiences.
  • PCI DSS compliance complexity due to handling sensitive payment data.
  • Slow order processing and fulfillment due to disconnected workflows.
Integration Diagram
Solution Illustration
The Solution

Intelligent Integration: Cybersource + Clarity eCommerce

Our iPaaS-driven solution bridges the gap between Cybersource and Clarity eCommerce, creating an intelligent, automated ecosystem for secure payments and streamlined order management. By orchestrating data flows in real-time, we empower your business to operate with unprecedented efficiency and confidence.

  • Real-time Payment & Order Synchronization
  • Advanced Fraud Prevention with Cybersource Decision Manager
  • Secure Payment Tokenization for PCI DSS Compliance
  • Automated Refund and Chargeback Management
  • Dynamic Payment Routing Optimization
Implementation Timeline

Go live with Cybersource + Clarity eCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Cybersource and Clarity eCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Cybersource + Clarity eCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time Payment & Order Synchronization
  • Advanced Fraud Prevention with Cybersource Decision Manager
  • Secure Payment Tokenization for PCI DSS Compliance
  • Automated Refund and Chargeback Management
  • Dynamic Payment Routing Optimization
  • Unified Customer Profile Management
  • Low-Code/No-Code Workflow Design
  • AI-Powered Data Mapping & Anomaly Detection

Technical Integration: Cybersource & Clarity eCommerce with iPaaS

The integration between Cybersource and Clarity eCommerce is architected for robustness, real-time performance, and scalability, leveraging a modern iPaaS as the central orchestration layer. This ensures secure, efficient, and intelligent data exchange.

Data Flow Steps

Connectors Setup: Configure pre-built connectors for Cybersource and Clarity eCommerce within the iPaaS, providing API credentials (OAuth 2.0 for Clarity, API Key/Secret/Signature for Cybersource).

Webhook Configuration: Register webhooks in both Cybersource (e.g., for transaction status, fraud decisions) and Clarity eCommerce (e.g., for new orders, inventory updates) to enable event-driven data flow.

Data Model Harmonization: Define a canonical data model for key entities like Order, Customer, and Payment. Use the iPaaS's visual mapping canvas to transform data between Cybersource and Clarity eCommerce schemas.

Workflow Design: Design end-to-end integration flows using the iPaaS's low-code editor. This includes triggers, actions, conditional logic, error handling, and business rules.

Transformation & Validation: Implement data transformation logic (e.g., currency conversion, address formatting) and validation rules to ensure data quality before sending to the target system.

Deployment & Monitoring: Deploy integration flows from Dev to QA to Production environments. Configure real-time monitoring, alerts, and logging within the iPaaS dashboard.

Data Touchpoints

Clarity eCommerce: Orders (creation, status updates), Customers (profile, addresses), Products (inventory linkage), Payments (status, method).
Cybersource: Payment Transactions (authorization, capture, refund, void), Payment Tokens, Customer Profiles (for token linkage), Fraud Cases (from Decision Manager), Settlement Reports, Merchant Accounts (for routing).
iPaaS: Acts as the central hub, managing all data transformations, workflow orchestration, error handling, and security between the two systems.

"Clarity eCommerce (New Order/Customer Update) --> [Webhook/API Call] --> iPaaS (Trigger/Orchestration) --> [Data Mapping/Transformation/AI Logic] --> Cybersource (Payment/Tokenization/Fraud API) --> [API Response/Webhook] --> iPaaS (Process Response) --> [Data Mapping/Transformation] --> Clarity eCommerce (Update Order Status/Customer Profile) / ERP (Create Sales Order/Payment Record) / CRM (Create Fraud Case)."

Pricing

Simple, transparent pricing for Cybersource + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Cybersource

Integrating Cybersource fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Data Entities & Field Mappings

A successful integration hinges on accurate mapping and synchronization of core data entities between Cybersource and Clarity eCommerce. The iPaaS provides a visual canvas for defining these mappings and transformations.

Order

Represents a customer's purchase in Clarity eCommerce and its associated payment processing in Cybersource.

Cybersource Fields

orderId (merchantReferenceCode in Cybersource) totalAmount (amount) currency status customerRefId (customerProfileId) billingAddress shippingAddress paymentTransactionId

Clarity eCommerce Fields

orderId customerId orderDate status totalAmount currency shippingAddress billingAddress lineItems paymentInfo (contains transactionId, paymentMethod)

Mapping Notes

Clarity eCommerce's `orderId` is typically mapped to Cybersource's `merchantReferenceCode` for transaction linking. Clarity's `paymentInfo` fields map to Cybersource's `Payment Transaction` details. Status updates are critical for bi-directional sync.

Next Steps

See Cybersource + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order Payment & ERP Sync

A customer places an order on Clarity eCommerce, initiating a payment through Cybersource. Upon successful payment, the order details, payment status, and customer information are synchronized with the ERP system for order fulfillment and financial accounting.

Integration Steps:

  1. 0 Customer completes checkout on Clarity eCommerce.
  2. 1 Clarity eCommerce API triggers iPaaS with new order data.
  3. 2 iPaaS calls Cybersource `/pts/v2/payments` for authorization and fraud check.
  4. 3 Cybersource returns payment decision and fraud score.
  5. 4 If approved, iPaaS captures payment via `/pts/v2/payments/{id}/captures`.
  6. 5 iPaaS updates Clarity eCommerce order status to 'Payment Received' via `/api/v1/orders/{orderId}` PATCH.
  7. 6 iPaaS creates/updates Customer Profile in ERP and synchronizes Order details (Sales Order) and Payment Transaction.
  8. 7 ERP initiates fulfillment, and shipment updates are pushed back to Clarity eCommerce.

Business Outcome

Real-time order processing, accurate financial records, reduced manual data entry, and faster fulfillment cycles.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order-to-Cash Cycle
Automate payment processing and order synchronization, significantly reducing manual effort and speeding up fulfillment.
Enhanced Fraud Prevention & Security
Leverage Cybersource's Decision Manager and tokenization for robust fraud detection and PCI DSS compliance, minimizing risk.
Real-time Financial Visibility
Synchronize payment transactions, refunds, and settlement reports instantly for accurate, up-to-date financial reconciliation.
Superior Customer Experience
Provide instant order confirmations, accurate payment statuses, and seamless recurring billing for higher satisfaction.
Operational Efficiency & Cost Savings
Eliminate manual data entry, reduce errors, and free up staff to focus on strategic initiatives, lowering operational costs.
Agile & Scalable Payment Operations
Adapt quickly to new payment methods, market changes, and increased transaction volumes with a flexible, scalable integration.
✨

Accelerated Order-to-Cash Cycle

30% Reduction in order processing time

📋 What You Get

Automate payment processing and order synchronization, significantly reducing manual effort and speeding up fulfillment.

💼 Business Impact

This benefit directly contributes to 30% improvement in Reduction in order processing time, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /pts/v2/payments Authorize or capture payments from Clarity eCommerce orders.
POST /pts/v2/payments/{id}/captures Capture previously authorized payments for Clarity eCommerce orders.
POST /pts/v2/payments/{id}/refunds Process full or partial refunds for Clarity eCommerce orders.
POST /tss/v2/tokens Tokenize sensitive payment card data from Clarity eCommerce checkout.
POST /dm/v2/decisions Submit Clarity eCommerce transaction data for fraud screening.

⚡ Transformation Logic

  • Schema Normalization: Convert Clarity eCommerce's nested JSON objects (e.g., for addresses) into Cybersource's flat request parameters, and vice versa.
  • Data Type Conversion: Ensure numeric values, dates, and boolean flags are correctly formatted for each system's API.
  • Lookup Table Mapping: Map internal Clarity eCommerce status codes (e.g., 'Pending Payment') to Cybersource-specific terms (e.g., 'AUTHORIZE') and ERP codes.
  • Conditional Logic: Apply transformations based on specific conditions (e.g., only map shipping address if different from billing address).
  • PII Masking: Mask sensitive PII for non-production environments during data movement.

🛡️ Error Handling

  • Cybersource API unreachable: iPaaS retries with exponential backoff.
  • Payment declined by Cybersource: Clarity eCommerce order status updated to 'Payment Failed', customer notified.
  • Clarity eCommerce webhook failure: iPaaS logs error, triggers alert, potential re-delivery configured.
  • Data mapping error: Transaction moved to dead-letter queue, AI suggests fix, alert to integration team.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ Why is integrating Cybersource with Clarity eCommerce essential for my business?
Integrating Cybersource with Clarity eCommerce automates crucial payment processing, enhances fraud detection through Cybersource's Decision Manager, and ensures real-time synchronization of orders and customer data. This eliminates manual errors, speeds up fulfillment, improves financial reconciliation, and provides a seamless, secure customer experience, ultimately driving efficiency and revenue.

iPaaS FAQs

▸ How does an iPaaS platform enhance the Cybersource-Clarity eCommerce integration?
An iPaaS acts as a central hub, providing pre-built connectors, low-code visual workflow builders, and robust data mapping tools. It orchestrates complex data flows, manages API authentication and rate limits, and enables event-driven automation between Cybersource and Clarity eCommerce. This makes the integration scalable, resilient, and significantly faster to deploy and manage than custom code.

Security FAQs

▸ What security considerations are paramount when integrating Cybersource and Clarity eCommerce?
PCI DSS compliance is paramount. This involves using Cybersource's tokenization services to prevent storing raw cardholder data, ensuring all API communications use HTTPS/TLS 1.2+, securely managing API keys/OAuth tokens in a vault, implementing strict access controls, and regularly auditing integration points for vulnerabilities. The iPaaS plays a key role in enforcing these best practices.

AI Benefits FAQs

▸ Can AI genuinely improve payment and order processing between these systems?
Absolutely. AI can significantly augment the integration by suggesting optimal field mappings, detecting anomalies in order patterns for fraud prevention, dynamically routing payments to optimize success rates and costs, and automating resolution for common integration errors. This leads to higher data quality, reduced manual intervention, and predictive operational insights.

Performance FAQs

▸ How are high volumes of orders from Clarity eCommerce handled efficiently with Cybersource?
For high-volume order processing, the iPaaS employs several strategies: utilizing asynchronous messaging queues, intelligent batching for non-real-time updates, parallel processing for independent requests, and robust rate limit management for both Cybersource and Clarity eCommerce APIs. This ensures the integration scales horizontally to handle peak loads without performance degradation.

Error Handling FAQs

▸ What happens if an integration flow fails between Cybersource and Clarity eCommerce?
A robust iPaaS includes comprehensive error handling. This involves automatic retries for transient errors (e.g., network issues), detailed logging of all API interactions, configurable alerts for persistent failures (e.g., payment declines), and routing problematic transactions to a dead-letter queue for manual review. AI can even suggest resolutions for common error patterns, minimizing downtime and data loss.

Data Management FAQs

▸ How do I ensure data consistency for customer profiles and orders across both systems?
Achieve data consistency through robust data harmonization and transformation pipelines within the iPaaS. This involves defining a canonical data model, establishing clear mapping rules for entities like Customer and Order, and implementing bi-directional event-driven synchronization. Any update in one system (e.g., customer address in Clarity eCommerce) triggers an immediate update in the other system (e.g., Cybersource Customer Profile for tokenization), ensuring a unified view.
Pricing

Simple, transparent pricing for Cybersource + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Cybersource + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo