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Connect™

Unify Dynamics 365 and Oracle: Drive Seamless Enterprise Integration

Break down data silos, automate end-to-end workflows, and unlock real-time insights across your Dynamics 365 and Oracle landscapes with our intelligent iPaaS solution.

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The Challenge

The Challenge: Disconnected Dynamics 365 and Oracle Operations

Many enterprises leverage Dynamics 365 for specialized business functions like CRM, Sales, or Supply Chain Management, while relying on Oracle for robust ERP, financial, or HCM operations. Without a robust integration strategy, these critical systems operate in isolation, leading to fragmented data, manual processes, and significant operational inefficiencies.

  • Manual data entry between Dynamics 365 and Oracle systems.
  • Inconsistent customer, product, and financial data across the enterprise.
  • Delayed order processing and fulfillment impacting customer satisfaction.
  • Inefficient financial closes due to disparate GL data and reconciliation challenges.
  • Lack of a unified 'Customer 360' view across sales, service, and finance.
  • Errors and compliance risks stemming from manual data transfers.
  • Slow decision-making due to fragmented and stale business intelligence.
Integration Diagram
Solution Illustration
The Solution

The Solution: Intelligent Dynamics 365 & Oracle Integration with iPaaS

Our powerful Integration Platform as a Service (iPaaS) provides a robust, scalable, and intelligent solution to seamlessly connect Dynamics 365 and Oracle. By leveraging an API-first, event-driven architecture, we enable real-time data synchronization and automated workflows across your enterprise, transforming your operations from reactive to proactive.

  • Pre-built connectors for Dynamics 365 (Dataverse) and Oracle (Fusion Cloud, EBS).
  • Visual, low-code/no-code interface for designing complex integration flows.
  • Bi-directional data synchronization for key entities.
  • Real-time event processing via webhooks and Oracle Business Events.
  • Advanced data mapping and transformation capabilities.
Implementation Timeline

Go live with Dynamics 365 + Oracle in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics 365 and Oracle, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics 365 + Oracle deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built connectors for Dynamics 365 (Dataverse) and Oracle (Fusion Cloud, EBS).
  • Visual, low-code/no-code interface for designing complex integration flows.
  • Bi-directional data synchronization for key entities.
  • Real-time event processing via webhooks and Oracle Business Events.
  • Advanced data mapping and transformation capabilities.
  • Centralized monitoring, logging, and error handling.
  • AI-powered mapping suggestions and anomaly detection.
  • Robust security and compliance features (OAuth 2.0, TLS 1.2+).
  • Scalable architecture to handle high transaction volumes.

Dynamics 365 and Oracle Integration: Technical Deep Dive

Our iPaaS solution acts as the intelligent middleware, facilitating robust and secure data exchange between Dynamics 365 and Oracle. It leverages the strengths of both platforms' APIs and eventing mechanisms to create a resilient and high-performing integration architecture.

Data Flow Steps

Authentication & Authorization: Securely connect to Dynamics 365 via Azure AD OAuth 2.0 (client credentials flow for server-to-server) and to Oracle via OAuth 2.0 (IDCS for Fusion Cloud) or username/password over HTTPS for EBS, ensuring least privilege access.

Event-Driven Triggers: Configure Dynamics 365 webhooks or Dataverse events to trigger integration flows on data changes (e.g., new Sales Order, updated Account). For Oracle, leverage Oracle Business Events or webhooks where available, especially for Fusion Cloud.

Data Extraction: Efficiently pull data from source systems using optimized API calls (e.g., OData queries for D365, REST queries for Oracle Fusion) or change tracking mechanisms.

Data Transformation & Harmonization: Utilize the iPaaS's visual mapping canvas and transformation engine to convert data structures, apply business logic, enrich data, and ensure schema compatibility between Dynamics 365's Common Data Model and Oracle's specific entities.

Data Validation: Implement pre-processing validation rules, potentially enhanced by AI, to ensure data quality before insertion into the target system. This includes format checks, referential integrity, and business rule enforcement.

Data Ingestion: Insert or update records in the target system using appropriate API methods (e.g., D365 OData POST/PATCH, Oracle REST POST/PATCH), leveraging batching for bulk operations to optimize performance and respect rate limits.

Error Handling & Retries: Implement comprehensive error capture, automated retries with exponential backoff for transient failures, and dead-letter queues for persistent errors, with notifications to relevant teams.

Monitoring & Logging: Centralized logging of all transactions, successes, and failures, with real-time dashboards for operational visibility and proactive alerting.

Data Touchpoints

Dynamics 365 Account <-> Oracle Customer
Dynamics 365 Contact <-> Oracle Customer Contact
Dynamics 365 Product <-> Oracle Product / Item Master
Dynamics 365 Sales Order <-> Oracle Sales Order
Dynamics 365 Sales Order Detail <-> Oracle Sales Order Line
Dynamics 365 Invoice <-> Oracle Invoice (AR)
Dynamics 365 Payment Transaction (Custom) <-> Oracle Payment (Cash Receipt)
Dynamics 365 Vendor <-> Oracle Supplier
Dynamics 365 Purchase Order <-> Oracle Purchase Order
Dynamics 365 General Ledger Account <-> Oracle General Ledger (GL) Entry
Dynamics 365 Inventory (msdyn_inventoryonhands) <-> Oracle Inventory

"Dynamics 365 (Source) --[Webhooks/Dataverse Events]--> iPaaS --[Data Transformation & Validation]--> Oracle (Target) --[Oracle Business Events/REST APIs]--> iPaaS --[Status/Data Update]--> Dynamics 365 (Source). This bi-directional flow with a central iPaaS orchestrator ensures data consistency and real-time updates across systems."

Pricing

Simple, transparent pricing for Dynamics 365 + Oracle.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Dynamics 365

Integrating Dynamics 365 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities and Intelligent Mapping between Dynamics 365 and Oracle

Our iPaaS provides a visual, low-code interface for defining complex field-level mappings and transformations between Dynamics 365's Dataverse entities and Oracle's robust data models. AI-assisted mapping accelerates this process, ensuring accuracy and consistency.

Customer / Account

Synchronize customer master data, including company profiles (Dynamics 365 Account, Oracle Customer) and individual contacts (Dynamics 365 Contact, Oracle Customer Contact), ensuring a unified customer view.

Dynamics 365 Fields

accountid name accountnumber primarycontactid address1_composite creditlimit paymentterms

Oracle Fields

CustomerID CustomerName Address ContactInfo CustomerType PaymentTerms CreditLimit

Mapping Notes

Requires careful deduplication and master data management strategy. 'accountnumber' in D365 often maps to 'CustomerID' in Oracle. Address fields ('address1_composite' in D365) need parsing and mapping to Oracle's structured address components. Bi-directional sync is common for updates to ensure consistency.

Next Steps

See Dynamics 365 + Oracle integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

E-commerce Order-to-Cash with Real-time Inventory

Seamlessly transfer new sales orders from your eCommerce platform to Dynamics 365 Sales, then to Oracle Order Management, while maintaining real-time inventory synchronization from Oracle SCM/D365 SCM to prevent overselling.

Integration Steps:

  1. 0 Customer places an order on your eCommerce site.
  2. 1 iPaaS captures the order, creates a Sales Order in Dynamics 365, and updates D365 inventory (if applicable).
  3. 2 iPaaS then transfers the Sales Order and Customer details to Oracle Order Management/Financials.
  4. 3 Oracle processes the order, allocates inventory, and generates a shipment confirmation.
  5. 4 Real-time inventory updates from Oracle SCM/D365 SCM flow back to the eCommerce platform via iPaaS.
  6. 5 Shipment details (tracking number, status) are sent from Oracle to Dynamics 365 and then to the customer via eCommerce.
  7. 6 Oracle generates an AR Invoice, which is then synchronized to Dynamics 365 for reconciliation.

Business Outcome

Faster order fulfillment, accurate inventory, reduced stockouts, improved customer satisfaction, and accelerated revenue recognition.

Frequency

Real-time, Event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Operational Visibility
Gain immediate insights into sales, finance, inventory, and customer interactions by synchronizing data in real-time across Dynamics 365 and Oracle. Make informed decisions faster.
Streamlined End-to-End Workflows
Automate critical processes like Order-to-Cash and Procure-to-Pay, eliminating manual data entry, reducing processing times, and freeing up resources for strategic tasks.
Enhanced Data Accuracy & Consistency
Ensure a single source of truth for customer, product, and financial data. Reduce errors, improve compliance, and prevent data discrepancies that lead to costly rework.
Accelerated Financial Close
Automate GL reconciliation, cash application, and intercompany processes, significantly shortening financial close cycles and providing timely, accurate financial reports.
Superior Customer Experience
Provide customer-facing teams with a unified Customer 360 view, enabling personalized interactions, faster issue resolution, and proactive service delivery.
Optimized Inventory Management
Achieve real-time inventory synchronization across Dynamics 365 Supply Chain and Oracle Inventory, preventing overselling, minimizing stockouts, and optimizing stock levels.
Reduced IT Burden & Cost
Leverage low-code/no-code tools and AI assistance to build and manage integrations, reducing reliance on specialized developers and lowering total cost of ownership.
✨

Real-time Operational Visibility

30% Faster Decision Cycles

📋 What You Get

Gain immediate insights into sales, finance, inventory, and customer interactions by synchronizing data in real-time across Dynamics 365 and Oracle. Make informed decisions faster.

💼 Business Impact

This benefit directly contributes to 30% improvement in Faster Decision Cycles, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Dynamics 365 + Oracle in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics 365 and Oracle, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics 365 + Oracle deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET/POST/PATCH /api/data/v9.x/accounts CRUD operations for customer accounts. Essential for Customer 360 sync.
GET/POST/PATCH /api/data/v9.x/contacts CRUD operations for individual contacts.
GET/POST/PATCH /api/data/v9.x/salesorders Manage sales orders and their associated line items.
GET/POST/PATCH /api/data/v9.x/products Manage product catalog and pricing.
GET/POST/PATCH /api/data/v9.x/invoices Manage customer invoices.
GET /api/data/v9.x/msdyn_inventoryonhands Retrieve real-time inventory on-hand data from Dynamics 365 Supply Chain Management.
GET/POST/PATCH /api/data/v9.x/msdyn_purchaseorders Manage purchase orders in Dynamics 365 Supply Chain Management.

⚡ Transformation Logic

  • Field Mapping: Direct 1:1, 1:many, many:1 field mappings.
  • Data Type Conversion: E.g., string to integer, date format adjustments.
  • Value Lookups: Translate codes (e.g., D365 'statuscode' to Oracle 'OrderStatus').
  • Conditional Logic: Apply transformations based on specific data values (e.g., if D365 'totalamount' > X, then route for additional approval).
  • Data Enrichment: Augment data with information from other systems or static lookups within the iPaaS.
  • Aggregation/Splitting: Combine multiple source fields into one target, or split one source field into multiple targets (e.g., D365 'address1_composite' to Oracle 'Address Line 1', 'City', 'State').
  • Default Values: Assign default values for missing non-mandatory fields.

🛡️ Error Handling

  • Transient API failures: Network timeouts, temporary service unavailability (handled by retries).
  • Data validation errors: Invalid data format, missing mandatory fields (routed to DLQ, AI-assisted correction).
  • Referential integrity failures: Non-existent customer ID when creating a sales order (routed to DLQ, manual lookup).
  • Rate limit exceeded: Too many requests to D365 or Oracle (handled by throttling, backoff).
  • Authentication failures: Invalid credentials (immediate alert, manual intervention).
  • Schema mismatches: Unexpected changes in API response (alert, version control rollback).
Pricing

Simple, transparent pricing for Dynamics 365 + Oracle.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What are the primary benefits of integrating Dynamics 365 with Oracle?
Integrating Dynamics 365 and Oracle centralizes data, automates critical business workflows (e.g., Order-to-Cash, Procure-to-Pay), ensures real-time inventory accuracy, provides a unified Customer 360 view, and accelerates financial reconciliation. This leads to reduced manual effort, fewer errors, faster decision-making, and improved customer satisfaction.

Technical FAQs

▸ How does your iPaaS handle data mapping and transformation between these complex systems?
Our iPaaS features a visual, low-code mapping canvas where you can define complex data transformations. It handles data type conversions, value lookups, conditional logic, and data enrichment. AI-assisted mapping further accelerates this process by suggesting field mappings based on schema analysis and historical patterns, ensuring data consistency and quality.
▸ Can I integrate Dynamics 365 with both Oracle Fusion Cloud and Oracle EBS?
Yes, our iPaaS supports integration with both modern Oracle Fusion Cloud (leveraging its REST APIs and Oracle Business Events) and legacy Oracle E-Business Suite (EBS). For EBS, this often involves secure connections via an on-premise iPaaS agent to interact with Integrated SOA Gateway (SOAP) or direct database interfaces, ensuring comprehensive connectivity across your Oracle landscape.
▸ What happens if an integration fails? What's your error handling strategy?
Our platform has a robust, multi-tiered error handling strategy. This includes comprehensive logging of all failures, automatic retries for transient errors with exponential backoff, routing of persistently failing messages to a dead-letter queue for manual inspection, and automated alerts to notify relevant teams via email, Slack, or ticketing systems. AI can also assist in analyzing error patterns and suggesting corrective actions.

AI Features FAQs

▸ How does AI enhance the Dynamics 365 and Oracle integration process?
AI significantly enhances integrations by providing capabilities such as auto-generating integration flows, suggesting field mappings, intelligently validating data to detect anomalies, predicting potential issues, and even suggesting or applying autonomous corrections for common errors. This moves workflows from automated to truly autonomous, reducing manual intervention and improving data quality.

Security FAQs

▸ What security measures are in place for Dynamics 365 and Oracle integrations?
Security is paramount. We employ Azure AD OAuth 2.0 for Dynamics 365 and Oracle IDCS OAuth 2.0 (or secure credentials for EBS) for authentication. All data in transit is encrypted with TLS 1.2+, and data at rest is also encrypted. We adhere to the principle of least privilege, implement robust audit trails, and ensure compliance with regulations like GDPR, CCPA, and PCI DSS, as outlined in our security best practices.

Performance FAQs

▸ How do you handle API rate limits for Dynamics 365 and Oracle?
Our iPaaS is designed to intelligently manage API rate limits for both Dynamics 365 (Service Protection Limits) and Oracle. This includes strategies like message queuing to buffer requests, dynamic throttling with exponential backoff, and batching multiple operations into single API calls. We also prioritize event-driven integrations over polling to minimize unnecessary API consumption.

Low-Code FAQs

▸ Can I use low-code/no-code tools to build and manage these integrations?
Absolutely. Our iPaaS provides extensive low-code/no-code capabilities, including a visual drag-and-drop workflow designer and intuitive mapping canvas. This empowers business users and citizen integrators to design, build, and deploy sophisticated Dynamics 365 and Oracle integrations without extensive coding, accelerating development and reducing IT dependency.
Implementation Timeline

Go live with Dynamics 365 + Oracle in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Dynamics 365 and Oracle, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Dynamics 365 + Oracle deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Dynamics 365 + Oracle.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Dynamics 365 + Oracle integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo