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Connect™

Unify Epicor E10 & Clarity eCommerce: Drive Real-time Operations & Growth

Break down data silos between your ERP and eCommerce platform. Achieve seamless order-to-cash, real-time inventory, and a 360-degree customer view with intelligent, low-code integration.

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The Challenge

The Cost of Disconnected eCommerce & ERP Systems

Without a robust integration between Epicor E10 and Clarity eCommerce, businesses face significant operational inefficiencies, data inaccuracies, and missed opportunities. Manual processes create bottlenecks and lead to costly errors.

  • Manual order entry from Clarity eCommerce into Epicor E10 is slow and error-prone.
  • Out-of-sync inventory leads to overselling, stockouts, and customer dissatisfaction.
  • Fragmented customer data prevents a unified view for sales, marketing, and support.
  • Delayed financial reconciliation prolongs month-end closing and introduces inaccuracies.
  • Inconsistent product pricing and descriptions across channels confuse customers.
Integration Diagram
Solution Illustration
The Solution

Seamlessly Connect Epicor E10 & Clarity eCommerce with an Intelligent iPaaS

Our powerful iPaaS solution provides a centralized, low-code platform to integrate Epicor E10 and Clarity eCommerce, transforming your operational efficiency. By leveraging robust APIs, event-driven architecture, and AI-powered automation, we ensure real-time data synchronization and intelligent workflow orchestration across your entire business.

  • Real-time, bidirectional data synchronization for key entities.
  • Low-code/no-code visual workflow builder.
  • AI-assisted data mapping and validation.
  • Comprehensive error handling and alerting.
  • Scalable, event-driven integration architecture.
Implementation Timeline

Go live with Epicor E10 + Clarity eCommerce in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and Clarity eCommerce, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + Clarity eCommerce deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time, bidirectional data synchronization for key entities.
  • Low-code/no-code visual workflow builder.
  • AI-assisted data mapping and validation.
  • Comprehensive error handling and alerting.
  • Scalable, event-driven integration architecture.
  • Centralized monitoring and governance dashboards.
  • Secure API connectivity with OAuth 2.0 and token management.

Technical Integration Details: How Epicor E10 & Clarity eCommerce Connect

Our iPaaS solution provides the architectural backbone for a robust and scalable integration between Epicor E10 and Clarity eCommerce. It orchestrates data flow using a combination of RESTful APIs, webhooks, and advanced data transformation, ensuring high performance and data integrity.

Data Flow Steps

API Connection & Authentication: Securely connect to Epicor E10's RESTful APIs (e.g., using token-based authentication derived from service accounts) and Clarity eCommerce's OAuth 2.0 endpoints (client credentials flow).

Event Listener Setup: Configure iPaaS to listen for critical events from Clarity eCommerce via webhooks (e.g., `order.created`, `customer.updated`, `product.updated`). For Epicor E10, utilize BAQ events, change tracking, or scheduled API queries.

Data Ingestion & Transformation: Raw data from the source system is ingested into the iPaaS. A visual mapping canvas allows for drag-and-drop transformation, enrichment, and harmonization of data to match the target system's schema. AI assists in suggesting mappings.

Business Logic & Validation: Low-code rules engines apply custom business logic (e.g., tax calculations, discount application, specific GL account mapping) and perform data validation checks before data is pushed to the target system.

Target System API Call: The transformed and validated data is then pushed to the target system via its respective REST API endpoint (e.g., POST to Epicor E10 SalesOrderSvc, PUT to Clarity eCommerce Inventory).

Error Handling & Monitoring: Comprehensive error handling, retry mechanisms with exponential backoff, and dead-letter queues are implemented. Centralized dashboards provide real-time monitoring of all integration flows and alert on failures.

Data Touchpoints

Clarity eCommerce: Orders, Products, Customers, Inventory, Payment Transactions, Shipments, Returns
Epicor E10: Sales Orders, Customers, Parts (Products), Inventory, Invoices, GL Accounts, Shipments

"Clarity eCommerce (Webhooks/API) <-> iPaaS (Connectors, Mapping, Transformation, Logic, AI) <-> Epicor E10 (REST APIs, BAQ Events)"

Pricing

Simple, transparent pricing for Epicor E10 + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor E10

Integrating Epicor E10 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping

Effective integration hinges on precise mapping and transformation of core business entities between Epicor E10 and Clarity eCommerce. Our iPaaS provides the tools to manage this complexity, enhanced by AI for accuracy and speed.

Customer

Synchronizes customer profiles, contact details, and addresses to maintain a unified customer view across sales and financial operations.

Epicor E10 Fields

CustomerID Name Address ContactName TermsCode CreditLimit

Clarity eCommerce Fields

customerId firstName lastName email phone shippingAddresses billingAddresses accountStatus marketingOptIn

Mapping Notes

CustomerID (E10) should be mapped to customerId (Clarity) or an external ID for cross-system reference. Address entities require robust standardization and validation. Deduplication logic is critical for merging existing records.

Next Steps

See Epicor E10 + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

End-to-End Order-to-Cash Automation

Automate the entire sales order lifecycle, from a customer placing an order on Clarity eCommerce to its fulfillment and financial posting in Epicor E10.

Integration Steps:

  1. 0 Customer places an order on Clarity eCommerce, triggering a `order.created` webhook.
  2. 1 iPaaS captures the Clarity Order, validates data, and transforms it into Epicor E10's Sales Order schema.
  3. 2 A new Sales Order (with line items, customer, shipping details) is created in Epicor E10 via `/api/v1/Ice.BO.SalesOrderSvc/SalesOrders`.
  4. 3 Epicor E10 processes the order, allocates inventory, and initiates fulfillment.
  5. 4 Shipment updates from E10 (or WMS) are pushed back to Clarity eCommerce to update order status and notify the customer.

Business Outcome

Reduced order processing time, eliminated manual errors, improved customer satisfaction with timely updates, and faster revenue recognition.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Fulfillment
Automate the flow of sales orders from Clarity eCommerce directly into Epicor E10, drastically reducing manual entry and processing time.
Real-time Inventory Accuracy
Synchronize inventory levels between Epicor E10 and Clarity eCommerce instantly, preventing oversells and stockouts.
Unified Customer Experience
Create a 360-degree customer view by synchronizing profiles and purchase history, enabling personalized marketing and support.
Streamlined Financial Operations
Automate payment transaction reconciliation and invoice posting from Clarity eCommerce to Epicor E10's GL, ensuring financial accuracy.
Reduced Operational Costs
Eliminate manual data entry, reduce errors, and free up staff to focus on higher-value activities.
Enhanced Data Quality
Leverage AI-assisted validation and robust transformation rules to ensure clean, consistent data across both systems.
Scalability for Growth
Build an integration foundation that scales with your business, handling increased transaction volumes and new sales channels effortlessly.
✨

Accelerated Order Fulfillment

70% Faster Order Processing

📋 What You Get

Automate the flow of sales orders from Clarity eCommerce directly into Epicor E10, drastically reducing manual entry and processing time.

💼 Business Impact

This benefit directly contributes to 70% Faster improvement in Order Processing, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/Ice.BO.SalesOrderSvc/SalesOrders Creates a new Sales Order in Epicor E10, typically from Clarity eCommerce orders. Requires detailed header and line item data.
POST, GET, PUT, PATCH /api/v1/Ice.BO.CustomerSvc/Customers Manages customer information (creation, retrieval, updates) for syncing with Clarity eCommerce or a CRM.
GET, PATCH /api/v1/Ice.BO.PartSvc/Parts Retrieves product details and updates inventory levels (`OnHandQty`) in Epicor E10, crucial for inventory sync.
POST, GET /api/v1/Ice.BO.InvoiceSvc/Invoices Creates and retrieves invoices in Epicor E10, often triggered by order fulfillment.
GET /api/v1/Ice.BO.GLAccountSvc/GLAccounts Retrieves General Ledger Account details for financial reporting and reconciliation.

⚡ Transformation Logic

  • Address Normalization: Standardize address formats between Clarity eCommerce and Epicor E10, including country codes and state abbreviations.
  • SKU/PartNum Mapping: Ensure consistent mapping of product identifiers, handling variations or custom SKUs.
  • Order Status Mapping: Translate Clarity eCommerce order statuses (e.g., 'pending', 'processing', 'shipped') to corresponding Epicor E10 sales order statuses.
  • Pricing & Tax Calculation Alignment: Ensure consistent application of pricing rules, discounts, and tax calculations between systems, or designate E10 as the authoritative source.
  • Data Type Conversion: Convert data types (e.g., string to numeric, date formats) as required by target systems.
  • Line Item Aggregation/Disaggregation: Handle differences in how line items are structured or aggregated.

🛡️ Error Handling

  • Epicor E10 API rate limit exceeded during peak order volume.
  • Clarity eCommerce webhook failure due to network issues.
  • Invalid `PartNum` from Clarity eCommerce prevents Sales Order creation in E10.
  • Inventory discrepancy leading to oversell in Clarity eCommerce.
  • Customer record already exists in E10 with different details (deduplication conflict).
  • Payment transaction reconciliation failure in E10 due to missing GL account mapping.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Benefits FAQs

▸ What are the primary benefits of integrating Epicor E10 with Clarity eCommerce?
Integrating Epicor E10 with Clarity eCommerce automates critical workflows like order processing, inventory synchronization, and customer data management. This leads to reduced manual errors, accelerated order fulfillment, improved inventory accuracy, faster financial reconciliation, and a unified customer view, ultimately boosting operational efficiency and customer satisfaction.

Technical Approach FAQs

▸ How does an iPaaS facilitate the Epicor E10 and Clarity eCommerce integration?
An iPaaS (Integration Platform as a Service) acts as a central hub, providing pre-built connectors, visual mapping tools, and orchestration capabilities. It handles data transformation, error handling, authentication, and monitoring, enabling seamless, API-first, and event-driven data flow between Epicor E10 and Clarity eCommerce without custom coding.

Workflow Automation FAQs

▸ Can this integration handle real-time inventory synchronization?
Absolutely. Leveraging Epicor E10's APIs (potentially with BAQ events) and Clarity eCommerce's `inventory` API, the iPaaS can establish real-time, bidirectional inventory synchronization. This ensures that stock levels are constantly updated across both systems, preventing overselling on your e-commerce site and providing accurate availability to customers.

Data Synchronization FAQs

▸ What common data entities are synchronized between Epicor E10 and Clarity eCommerce?
Key entities synchronized include: Customers (profiles, addresses), Sales Orders/Orders (line items, pricing, shipping), Parts/Products (SKUs, descriptions, pricing), and Inventory (stock levels). Financial data like Invoices and Payment Transactions are also reconciled with Epicor E10's General Ledger.

AI Capabilities FAQs

▸ How does AI enhance this integration?
AI can significantly augment the integration by providing intelligent data validation, suggesting field mappings, automating exception handling, detecting anomalies in data flows (e.g., potential fraud in orders), and enriching product descriptions. This leads to more reliable, accurate, and intelligent automation.

Low-Code/No-Code FAQs

▸ Is it possible to use low-code/no-code tools to customize workflows?
Yes. Both Epicor E10's comprehensive REST APIs and Clarity eCommerce's API-first design are highly compatible with low-code/no-code iPaaS platforms. These platforms provide visual drag-and-drop interfaces, empowering business users and citizen integrators to design and deploy complex, cross-system workflows without extensive coding.

Security & Compliance FAQs

▸ What security measures are in place for the integration?
Security is paramount. We implement robust measures including OAuth 2.0 or token-based authentication, end-to-end encryption (TLS/SSL) for data in transit, least-privilege access for integration accounts, secure credential management in a centralized vault, and comprehensive audit logging. A zero-trust approach is applied to all connections.

Error Handling FAQs

▸ How are errors handled and data consistency ensured?
The iPaaS employs a multi-layered error handling strategy, including automatic retries with exponential backoff for transient issues, dead-letter queues for persistent failures, and real-time alerts. Data consistency is maintained through idempotent API calls, comprehensive data validation, and configurable conflict resolution strategies.
Pricing

Simple, transparent pricing for Epicor E10 + Clarity eCommerce.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor E10 + Clarity eCommerce integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo