Integration Hero
Connect™

Unlock Seamless Payments & Financial Harmony with Epicor E10 and Cybersource Integration

Automate order-to-cash, reconcile payments in real-time, and fortify fraud protection with a powerful, iPaaS-driven integration solution.

Get Pricing

See how it works
The Challenge

The Disconnect Between Payments and Your ERP

Managing payments and financial data across disparate systems like Epicor E10 and Cybersource without a robust integration leads to significant operational inefficiencies, financial discrepancies, and security vulnerabilities. This siloed approach hinders agility and accurate reporting.

  • Manual data entry of payment details into Epicor E10, prone to errors and delays.
  • Delayed or inaccurate financial reconciliation between Cybersource settlements and E10 General Ledger.
  • Lack of real-time visibility into payment statuses affecting inventory, shipping, and customer service.
  • Inefficient refund and chargeback processing workflows.
  • Increased risk of fraud due to disconnected systems and delayed alerts.
  • Challenges in maintaining PCI DSS compliance when sensitive payment data is mishandled.
  • Inability to scale payment processing efficiently with business growth.
Integration Diagram
Solution Illustration
The Solution

Unify Payments and ERP with Intelligent Integration

Our iPaaS-driven solution provides a comprehensive, secure, and automated bridge between Epicor E10 and Cybersource. It orchestrates real-time data flow, transforms complex payment information into actionable ERP entries, and empowers businesses with robust fraud management and financial transparency.

  • Bidirectional data synchronization between Epicor E10 and Cybersource.
  • Real-time payment authorization, capture, and refund processing.
  • Automated daily settlement report ingestion and reconciliation to Epicor E10 GL.
  • Secure tokenization of payment data to ensure PCI DSS compliance.
  • Intelligent fraud alert routing and automated decision workflows.
Implementation Timeline

Go live with Epicor E10 + Cybersource in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and Cybersource, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + Cybersource deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bidirectional data synchronization between Epicor E10 and Cybersource.
  • Real-time payment authorization, capture, and refund processing.
  • Automated daily settlement report ingestion and reconciliation to Epicor E10 GL.
  • Secure tokenization of payment data to ensure PCI DSS compliance.
  • Intelligent fraud alert routing and automated decision workflows.
  • Centralized monitoring and error handling for all payment transactions.

Technical Integration Details: Epicor E10 & Cybersource

This integration leverages modern API-first principles and an event-driven architecture to ensure robust, scalable, and secure data exchange between Epicor E10 and Cybersource. The iPaaS acts as the central orchestrator, handling connectivity, data transformation, error management, and workflow automation.

Data Flow Steps

**1. Connectivity Establishment:** Secure connection to Epicor E10 via its RESTful APIs (OAuth 2.0/token-based) and to Cybersource via HTTP Signature authentication.

**2. Event & Polling Configuration:** Set up Cybersource webhooks for real-time payment/fraud events. Configure scheduled polling for Cybersource settlement reports and Epicor E10 BAQ events for specific triggers.

**3. Data Mapping & Transformation:** Define canonical data models within the iPaaS. Map Epicor E10 entities (Sales Order, Customer, Invoice, GL Account) to Cybersource entities (Payment Transaction, Order, Customer Profile, Refund, Settlement Batch). Apply necessary data transformations (e.g., currency conversion, address standardization, custom field mapping).

**4. Workflow Orchestration:** Design multi-step workflows in the iPaaS to manage the end-to-end payment lifecycle: order creation, payment authorization/capture, fraud screening, refund processing, and financial reconciliation.

**5. Error Handling & Monitoring:** Implement robust error handling with retry logic, dead-letter queues, and automated alerts for both Epicor E10 and Cybersource API failures or data validation issues.

**6. Deployment & Governance:** Deploy integration flows through a structured Dev → QA → Prod pipeline. Utilize iPaaS dashboards for real-time monitoring of transaction volumes, latency, and success rates.

Data Touchpoints

Epicor E10: Sales Orders, Customers, Invoices, Cash Receipts, Credit Memos, GL Accounts, Parts.
Cybersource: Payment Transactions (Auth, Capture, Sale, Refund, Void), Orders, Customer Profiles (tokens), Settlement Batches, Fraud Cases.

"Epicor E10 <--- iPaaS ---> Cybersource. Key Flows: 1. eCommerce/E10 Order -> iPaaS -> Cybersource (Auth/Capture) -> iPaaS -> E10 (Invoice/Payment). 2. Cybersource Webhook (Fraud/Refund) -> iPaaS -> E10 (Order Hold/Credit Memo). 3. Cybersource (Daily Settlement Report) -> iPaaS -> E10 (GL Journal Entry)."

Pricing

Simple, transparent pricing for Epicor E10 + Cybersource.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor E10

Integrating Epicor E10 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities and Data Mapping between Epicor E10 & Cybersource

Seamless data flow relies on accurate mapping and transformation of core business entities. Our iPaaS provides robust capabilities to harmonize these critical data points, ensuring consistency and integrity across Epicor E10 and Cybersource.

Sales Order / Order

Represents a customer's purchase intent in E10 and the transaction driver for Cybersource.

Epicor E10 Fields

OrderNum OrderDate CustomerPONum ShipToNum TotalAmount CurrencyCode CustomerNum PartNum OrderQty UnitPrice

Cybersource Fields

orderId totalAmount currency customerEmail billingAddress shippingAddress lineItems merchantReferenceCode

Mapping Notes

Epicor E10's `OrderNum` is typically passed to Cybersource as `merchantReferenceCode` for traceability. Line item details from E10 (`PartNum`, `OrderQty`, `UnitPrice`) map to Cybersource `lineItems` for detailed fraud analysis.

Next Steps

See Epicor E10 + Cybersource integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order to E10 Sales Order with Cybersource Payment

A customer places an order on your eCommerce platform. The integration orchestrates the payment authorization and capture via Cybersource and then automatically creates a corresponding Sales Order and applies payment in Epicor E10.

Integration Steps:

  1. 0 Customer submits order on eCommerce platform.
  2. 1 iPaaS initiates Cybersource payment authorization and capture request (using `/payments/v1/payments`).
  3. 2 Cybersource processes payment, returns transaction ID and status.
  4. 3 iPaaS transforms Cybersource payment data and eCommerce order details.
  5. 4 iPaaS creates a new Sales Order in Epicor E10 (using `/api/v1/Ice.BO.SalesOrderSvc/SalesOrders`).
  6. 5 iPaaS applies the Cybersource payment to the Epicor E10 Invoice (derived from Sales Order).
  7. 6 iPaaS updates eCommerce order status with payment confirmation.

Business Outcome

Automated order processing, immediate revenue recognition, reduced manual data entry, and seamless customer experience.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order-to-Cash Cycle
Automate payment processing and financial postings, drastically reducing manual effort and speeding up revenue recognition in Epicor E10.
Enhanced Fraud Protection
Leverage Cybersource's advanced fraud detection with real-time alerts and automated workflows to mitigate risks effectively.
Streamlined Financial Reconciliation
Automate daily settlement report processing from Cybersource directly into Epicor E10's General Ledger, eliminating manual reconciliation errors.
PCI DSS Compliance & Security
Utilize Cybersource tokenization and secure data handling practices to minimize your PCI DSS scope and protect sensitive cardholder data.
Real-time Financial Visibility
Gain immediate insights into payment statuses, sales figures, and cash flow across your entire organization within Epicor E10.
Improved Operational Efficiency
Automate routine tasks like payment application, refund processing, and data synchronization, freeing up valuable staff time.
✨

Accelerated Order-to-Cash Cycle

25-40% Faster Cycle Time

📋 What You Get

Automate payment processing and financial postings, drastically reducing manual effort and speeding up revenue recognition in Epicor E10.

💼 Business Impact

This benefit directly contributes to 25-40% improvement in Faster Cycle Time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor E10 + Cybersource in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and Cybersource, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + Cybersource deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST, GET, PATCH /api/v1/Ice.BO.SalesOrderSvc/SalesOrders Create, retrieve, or update Sales Orders in Epicor E10. Used for new orders from eCommerce or updating order status based on payment events.
POST, GET, PATCH /api/v1/Ice.BO.CustomerSvc/Customers Manage customer master data. Synchronize customer profiles and retrieve billing information for payment processing.
POST, GET, PATCH /api/v1/Ice.BO.ARInvoiceSvc/Invoices Create or retrieve Accounts Receivable Invoices. Payments from Cybersource are applied to these invoices.
POST /api/v1/Ice.BO.CashReceiptSvc/CashReceipts Record incoming payments (cash receipts) from Cybersource transactions against invoices in Epicor E10.
GET /api/v1/Ice.BO.GLAccountSvc/GLAccounts Retrieve General Ledger Account details for financial postings and reconciliation.
POST /api/v1/Ice.BO.JournalEntrySvc/JournalEntries Create General Ledger Journal Entries, primarily for automated settlement reconciliation.

⚡ Transformation Logic

  • **Currency Conversion:** Automatically convert amounts to Epicor E10's base currency if Cybersource processes in multiple currencies.
  • **Address Standardization:** Normalize customer billing and shipping addresses for consistency between systems.
  • **Status Code Mapping:** Translate Cybersource payment/fraud status codes to meaningful Epicor E10 order or payment statuses.
  • **GL Account Derivation:** Dynamically assign Epicor E10 GL accounts based on Cybersource transaction types (sales, refunds, fees, chargebacks).
  • **Custom Field Mapping:** Support mapping of custom fields in both systems to ensure all relevant business data flows correctly.

🛡️ Error Handling

  • Cybersource API downtime: iPaaS retries with exponential backoff.
  • Epicor E10 API authentication failure: Automated alerts for credential review.
  • Invalid data in payment request: Transaction routed to dead-letter queue for review.
  • Duplicate payment attempt: Idempotency logic prevents double charge, error logged.
  • Cybersource webhook failure: iPaaS logs and alerts, often Cybersource retries webhooks automatically.
Pricing

Simple, transparent pricing for Epicor E10 + Cybersource.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Epicor E10 with Cybersource?
The most robust and scalable approach is to use an iPaaS (Integration Platform as a Service). An iPaaS provides pre-built connectors, visual mapping, orchestration capabilities, and monitoring tools for seamless, secure, and API-first integration between Epicor E10 and Cybersource.

Security & Compliance FAQs

▸ How does this integration ensure PCI DSS compliance?
The integration leverages Cybersource's tokenization services (Secure Acceptance, Token Management Service). Your internal systems and the iPaaS only handle secure tokens, never raw cardholder data, significantly reducing your PCI DSS scope and ensuring compliance.

Financial Operations FAQs

▸ Can I automate payment reconciliation between Cybersource and Epicor E10's GL?
Absolutely. Our iPaaS can automatically download daily settlement reports from Cybersource, parse the data (gross sales, refunds, fees, chargebacks), map it to your Epicor E10 chart of accounts, and then create corresponding journal entries in your General Ledger, dramatically speeding up financial close.

Real-time Operations FAQs

▸ Does the integration support real-time payment processing and fraud detection?
Yes. By utilizing Cybersource webhooks, the iPaaS can react in real-time to payment authorizations, captures, refunds, and fraud decisions. This enables instant updates in Epicor E10 (e.g., order holds) and immediate responses to fraud alerts.

Low-Code/No-Code FAQs

▸ How do low-code/no-code tools enhance Epicor E10 and Cybersource integration?
Low-code/no-code platforms within an iPaaS allow business users (e.g., finance, operations) to visually design and configure Cybersource workflows. This includes setting up rules for payment routing, automated refund processes, or customizing fraud review queues, all with minimal coding expertise.

Challenges & Solutions FAQs

▸ What are the common challenges when integrating with Epicor E10 and Cybersource?
Common challenges include complex data mapping due to Epicor E10's extensive data model, managing Cybersource API authentication (HTTP Signature), handling various transaction types, ensuring idempotency, reconciling settlement data, and maintaining PCI DSS compliance. An iPaaS effectively addresses these complexities.

AI Capabilities FAQs

▸ How does AI enhance this integration?
AI can augment the integration by providing intelligent data validation, suggesting field mappings, automating exception handling, detecting anomalies in data flows, and enriching Epicor E10 data for better insights. This leads to more reliable, accurate, and intelligent automation.

Multi-Channel FAQs

▸ Can I integrate Cybersource with multiple eCommerce platforms and Epicor E10 simultaneously?
Yes, with an iPaaS, Cybersource can be simultaneously integrated with multiple eCommerce platforms (e.g., Shopify, Magento) and Epicor E10. The iPaaS acts as a central hub, orchestrating payment requests and responses from various sources, ensuring consistent payment processing and fraud management across all your sales channels.
Next Steps

See Epicor E10 + Cybersource integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Implementation Timeline

Go live with Epicor E10 + Cybersource in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and Cybersource, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + Cybersource deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor E10 + Cybersource.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor E10 + Cybersource integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo