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Connect™

Unify Epicor E10 ERP with Kentico DXP for Intelligent eCommerce Automation

Connect your core business operations with your digital storefront. Automate order-to-cash, synchronize inventory in real-time, and deliver exceptional customer experiences with our AI-powered iPaaS solution.

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The Challenge

The Disconnect: Why Disjointed Epicor E10 and Kentico Systems Hurt Your Business

Without a robust integration, your Epicor E10 ERP and Kentico DXP operate in silos, creating inefficiencies, data inconsistencies, and ultimately, hindering your ability to deliver a seamless digital commerce experience. Manual processes become a bottleneck, leading to errors and delayed operations.

  • Manual data entry for orders, customers, and product updates.
  • Inaccurate inventory levels leading to overselling or missed sales.
  • Delayed order fulfillment and customer dissatisfaction.
  • Fragmented customer data across systems, preventing personalization.
  • Lack of real-time visibility into sales, inventory, and financial performance.
  • Complex, fragile point-to-point integrations that are hard to maintain.
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Intelligent Integration for Epicor E10 and Kentico

Our iPaaS-driven solution bridges the gap between Epicor E10 and Kentico DXP, creating a cohesive, automated ecosystem. We leverage advanced integration patterns, low-code capabilities, and AI-powered intelligence to deliver real-time data synchronization and streamline critical business workflows, ensuring your ERP and eCommerce platforms work as one.

  • Pre-built Connectors for Epicor E10 and Kentico
  • Visual Drag-and-Drop Workflow Designer
  • Real-time Event-Driven Architecture (Webhooks & BAQ Events)
  • AI-Assisted Data Mapping and Transformation
  • Robust Error Handling with Automated Retries
Implementation Timeline

Go live with Epicor E10 + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Pre-built Connectors for Epicor E10 and Kentico
  • Visual Drag-and-Drop Workflow Designer
  • Real-time Event-Driven Architecture (Webhooks & BAQ Events)
  • AI-Assisted Data Mapping and Transformation
  • Robust Error Handling with Automated Retries
  • Centralized Monitoring and Alerting Dashboards
  • Secure Credential Management and Access Control
  • Version Control and CI/CD for Integration Flows

Epicor E10 and Kentico Integration: Technical Deep Dive

Our integration framework provides robust, API-first connectivity between Epicor E10 and Kentico DXP. Leveraging a modern iPaaS, we ensure secure, scalable, and efficient data exchange, transforming your business processes into intelligent, automated workflows.

Data Flow Steps

Connectors & Authentication: Securely establish connections using dedicated iPaaS connectors for Epicor E10 (OAuth 2.0/token-based) and Kentico (API keys/OAuth 2.0).

Event Listener: Configure Kentico webhooks for real-time events (e.g., new order, customer update) and Epicor E10 BAQ events or custom webhooks for ERP-side changes (e.g., inventory updates).

Data Ingestion: The iPaaS captures data from the source system via its APIs or event payloads.

Transformation & Mapping: Utilize the iPaaS's visual mapping canvas to harmonize source data to the target system's schema, applying business rules, lookups, and data validation rules.

Routing & Orchestration: Define complex multi-step workflows, including conditional logic, parallel processing, and error handling for robust data flow.

Target System API Call: The iPaaS invokes the appropriate REST/GraphQL API endpoint in the target system (Epicor E10 or Kentico) to create or update records.

Error Handling & Monitoring: Implement retry mechanisms, dead-letter queues, and real-time monitoring to ensure data integrity and provide visibility into integration health.

Data Touchpoints

Epicor E10: Customer, Sales Order, Part (Product), Inventory (OnHandQty), Invoice, GL Account
Kentico: Product, Order, Customer/User, Inventory Item, Payment Transaction, Marketing Contact

"Kentico DXP (eCommerce/CMS) --[Webhooks/API]--> iPaaS --[Data Transformation/AI Validation/Orchestration]--> Epicor E10 (ERP/Accounting) --[BAQ Events/API]--> iPaaS --[Updates]--> Kentico DXP. Key data flows include Product, Inventory, Customer, and Order synchronization."

Pricing

Simple, transparent pricing for Epicor E10 + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor E10

Integrating Epicor E10 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Data Mapping for Epicor E10 and Kentico

Harmonizing data between Epicor E10's comprehensive ERP structure and Kentico's eCommerce model is critical. Our iPaaS provides visual mapping, transformation capabilities, and AI assistance to ensure seamless data flow for core entities.

Product / Part

Represents items for sale in Kentico and manufactured/stocked items in Epicor E10. Critical for catalog management and inventory accuracy.

Epicor E10 Fields

PartNum (Key) PartDescription TypeCode UOM CostMethod UnitPrice OnHandQty ShortChar01 (Custom attribute)

Kentico Fields

SKU (Key) ProductName Price Stock ProductDescription Category IsPublished CustomAttribute1

Mapping Notes

Epicor E10's 'PartNum' maps to Kentico's 'SKU'. 'PartDescription' to 'ProductName'/'ProductDescription'. 'UnitPrice' to 'Price'. 'OnHandQty' to 'Stock'. Custom fields in E10 (e.g., ShortChar01) can map to Kentico custom product attributes.

Next Steps

See Epicor E10 + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

Automated eCommerce Order Processing

When a customer completes a purchase on your Kentico eCommerce site, the integration automatically creates a corresponding Sales Order in Epicor E10. This triggers fulfillment processes, inventory deduction, and prepares for invoicing, all without manual intervention.

Integration Steps:

  1. 0 Kentico: Customer completes checkout, 'Order' created.
  2. 1 iPaaS: Kentico webhook (Order creation) triggers workflow.
  3. 2 iPaaS: Transforms 'Order' data (Kentico) to 'Sales Order' schema (E10).
  4. 3 iPaaS: Calls Epicor E10 '/api/v1/Ice.BO.SalesOrderSvc/SalesOrders' (POST).
  5. 4 Epicor E10: Sales Order created, inventory allocated, fulfillment initiated.
  6. 5 iPaaS: Updates Kentico Order Status (e.g., 'Processing') from E10.

Business Outcome

Reduced order processing time, eliminated data entry errors, improved order accuracy, faster delivery to customers.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Streamlined Order Fulfillment
Automate the entire order-to-cash cycle, from Kentico checkout to Epicor E10 Sales Order creation, accelerating processing times and reducing manual effort.
Real-time Inventory Accuracy
Synchronize inventory levels from Epicor E10 to Kentico in real-time, preventing overselling, improving customer satisfaction, and optimizing stock management.
Enhanced Customer Experience
Provide customers with accurate product availability, faster order processing, and a consistent view of their data across all touchpoints.
Unified Data & Reporting
Achieve a single source of truth for product, customer, and order data, enabling better financial reporting, sales analysis, and strategic decision-making.
Reduced Operational Costs
Eliminate costly manual data entry, minimize errors, and free up staff to focus on higher-value activities, driving significant cost savings.
Accelerated Time-to-Market
Quickly onboard new products or launch promotions by automating product data synchronization from Epicor E10 to Kentico, ensuring your digital storefront is always up-to-date.
Scalability & Future-Proofing
Build a flexible, scalable integration architecture that can grow with your business, easily adapting to new systems or evolving business requirements with low-code agility.
✨

Streamlined Order Fulfillment

70% Reduction in manual order entry

📋 What You Get

Automate the entire order-to-cash cycle, from Kentico checkout to Epicor E10 Sales Order creation, accelerating processing times and reducing manual effort.

💼 Business Impact

This benefit directly contributes to 70% improvement in Reduction in manual order entry, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Epicor E10 + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /api/v1/Ice.BO.SalesOrderSvc/SalesOrders Creates new Sales Orders in Epicor E10 from Kentico eCommerce orders. Requires detailed header and line item data for accurate order processing.
GET, PUT, PATCH /api/v1/Ice.BO.CustomerSvc/Customers Retrieves and updates customer information in E10. Used for syncing customer profiles from Kentico and enriching the 360-degree customer view.
GET, PATCH /api/v1/Ice.BO.PartSvc/Parts Retrieves product (Part) details and updates inventory levels ('OnHandQty') in E10. Critical for real-time inventory synchronization to Kentico.
GET /api/v1/Ice.BO.GLAccountSvc/GLAccounts Retrieves General Ledger Account details for financial reporting integrations, ensuring consistent chart of accounts.

⚡ Transformation Logic

  • Product Mapping: E10 'PartNum' to Kentico 'SKU', handling format variations. E10 'UnitPrice' to Kentico 'Price', applying currency conversion if needed.
  • Customer Address Normalization: Standardize address formats from Kentico to match E10's requirements (e.g., full state names, zip code formats).
  • Order Line Item Aggregation: Map Kentico's individual 'OrderItems' to E10's 'SalesOrderDtl' records, including quantity and price calculations.
  • Status Code Mapping: Translate Kentico 'OrderStatus' values (e.g., 'Processing', 'Shipped') to corresponding Epicor E10 'OrderHed.OrderStatus' values.
  • Custom Field Population: Populate Epicor E10 custom fields (e.g., ShortChar01) from specific Kentico attributes or vice versa.

🛡️ Error Handling

  • Invalid E10 PartNum: Kentico order item references a non-existent part in E10.
  • Duplicate Customer: Kentico customer already exists in E10 with different details.
  • API Rate Limit Exceeded: E10 or Kentico API temporarily throttles requests.
  • Network Interruption: Transient connectivity issues between iPaaS and systems.
  • Data Type Mismatch: Attempting to push string into numeric field.
Pricing

Simple, transparent pricing for Epicor E10 + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Epicor E10 with Kentico?
The primary benefit is achieving seamless, automated data flow between your ERP (Epicor E10) and eCommerce (Kentico) platforms. This eliminates manual data entry, ensures real-time inventory accuracy, accelerates order fulfillment, and provides a unified customer view, significantly boosting operational efficiency and customer satisfaction.

Technical FAQs

▸ How does the integration handle real-time inventory synchronization?
We leverage event-driven architecture. When inventory levels ('OnHandQty') change in Epicor E10 (e.g., due to sales, receipts, or production completions), an E10 BAQ event or custom trigger notifies the iPaaS. The iPaaS then immediately updates the corresponding 'Stock' for products in Kentico eCommerce via its APIs, ensuring real-time accuracy and preventing overselling.
▸ Is this integration suitable for both Epicor E10 on-premise and cloud deployments?
Yes, our iPaaS solution is designed for flexibility. It can securely connect with Epicor E10 whether it's deployed on-premise (via secure network connections like VPN or dedicated agents) or in the cloud. Kentico DXP, being a modern platform, is also highly accessible for integration regardless of its deployment model.

Customization FAQs

▸ Can I customize the data mapping between Epicor E10 and Kentico?
Absolutely. Our iPaaS provides a visual, low-code mapping canvas that allows you to define precise field-level mappings between Epicor E10 entities (like 'Part', 'Customer', 'Sales Order') and Kentico entities ('Product', 'Customer/User', 'Order'). You can also apply complex transformation rules, conditional logic, and even leverage AI-assisted mapping suggestions.

Operations FAQs

▸ What happens if an integration workflow fails?
Our solution includes robust error handling. For transient errors (e.g., temporary network issues), automated retries with exponential backoff are implemented. Persistent failures are routed to a dead-letter queue for manual review and reprocessing. Automated alerts notify relevant teams, and AI can assist in diagnosing and suggesting remedies for common error patterns.

Security FAQs

▸ How does the integration ensure data security and compliance?
We adhere to strict security best practices: all data in transit is encrypted (TLS/SSL), API credentials are securely managed in a centralized vault, and least-privilege access is enforced. For PII and PCI data, tokenization and data masking are used, and comprehensive audit trails ensure compliance with regulations like GDPR and PCI DSS.

AI FAQs

▸ Can AI help with data quality during the integration?
Absolutely. AI is a core component. It can detect anomalies in incoming data (e.g., unusual order values, incorrect inventory counts), suggest optimal field mappings, and proactively flag inconsistencies that could lead to errors in Epicor E10 or Kentico, significantly improving overall data quality.

Implementation FAQs

▸ How quickly can we implement this integration?
Leveraging our low-code iPaaS platform and pre-built connectors, implementation timeframes are significantly reduced compared to traditional custom coding. While specific timelines depend on complexity and customization needs, businesses often see initial integrations live and delivering value in weeks, not months, accelerating your time-to-value.
Implementation Timeline

Go live with Epicor E10 + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Epicor E10 + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor E10 + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo