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Unify Epicor E10 & SAP S/4HANA: Real-time ERP Synergy

Break down data silos and automate critical processes between your Epicor E10 and SAP S/4HANA systems with intelligent, low-code integration.

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The Challenge

The Challenge of Disconnected ERPs: Epicor E10 & SAP S/4HANA

Operating Epicor E10 and SAP S/4HANA in isolation creates significant operational friction, data inconsistencies, and a lack of real-time visibility. This leads to costly inefficiencies and hinders agile business decision-making.

  • Manual data entry between systems leads to errors and delays.
  • Inconsistent master data (customers, products, vendors) across ERPs.
  • Delayed financial reporting and reconciliation due to fragmented data.
  • Lack of real-time inventory visibility impacting order fulfillment and planning.
  • Complex and fragile point-to-point integrations are hard to maintain and scale.
  • Limited end-to-end process automation across the enterprise.
Integration Diagram
Solution Illustration
The Solution

Intelligent Integration for Epicor E10 & SAP S/4HANA

Our iPaaS provides an intelligent, low-code solution to seamlessly integrate Epicor E10 and SAP S/4HANA. It acts as the central nervous system, orchestrating real-time data flow, automating workflows, and ensuring data consistency across your entire ERP landscape.

  • Bi-directional data synchronization for all critical entities.
  • Pre-built connectors for Epicor E10 (REST APIs) and SAP S/4HANA (OData services).
  • Visual, drag-and-drop workflow designer for rapid integration development.
  • AI-powered data mapping, validation, and anomaly detection.
  • Event-driven architecture for real-time responsiveness.
Implementation Timeline

Go live with Epicor E10 + SAP S/4HANA in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Epicor E10 and SAP S/4HANA, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Epicor E10 + SAP S/4HANA deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional data synchronization for all critical entities.
  • Pre-built connectors for Epicor E10 (REST APIs) and SAP S/4HANA (OData services).
  • Visual, drag-and-drop workflow designer for rapid integration development.
  • AI-powered data mapping, validation, and anomaly detection.
  • Event-driven architecture for real-time responsiveness.
  • Robust error handling, retry mechanisms, and auditing.
  • Scalable and resilient cloud-native platform.

Technical Integration Overview: Epicor E10 to SAP S/4HANA

Our integration solution leverages the strengths of both Epicor E10's modern RESTful APIs and SAP S/4HANA's robust OData services. The iPaaS acts as the intelligent middleware, providing secure, scalable, and resilient data exchange and workflow orchestration.

Data Flow Steps

Discovery & Analysis: Identify key integration points, data entities, and business processes for both Epicor E10 and SAP S/4HANA.

iPaaS Configuration: Set up secure connectors for Epicor E10 (via ICE/REST) and SAP S/4HANA (via OData Gateway).

Master Data Harmonization: Design flows for initial load and ongoing synchronization of Customers/Business Partners and Parts/Materials, establishing system of record.

Workflow Design: Visually build and orchestrate end-to-end business workflows (e.g., Order-to-Cash) using the low-code canvas.

Data Mapping & Transformation: Define field-level mappings and apply necessary transformations (with AI assistance) to align data schemas.

Validation & Error Handling: Implement robust data validation rules and comprehensive error management strategies, including retries and dead-letter queues.

Testing & Deployment: Rigorously test integrations in sandbox environments, then deploy to production using automated CI/CD pipelines.

Monitoring & Optimization: Continuously monitor integration performance and data quality through centralized dashboards, optimizing flows as needed.

Data Touchpoints

Epicor E10: Customer, Sales Order, Part/Product, Inventory (PartQty), Purchase Order, Vendor, AP Invoice, Shipment, GL Account, Job
SAP S/4HANA: Business Partner, Material, Sales Order, Purchase Order, Invoice, Payment, General Ledger Entry, Inventory (Stock), Condition Record, Project (WBS)

"Source System (Epicor E10/SAP S/4HANA) -> Event/API Trigger -> iPaaS (Connector -> Extract -> Transform/Map/Validate [AI-Assisted] -> Orchestrate Workflow -> Error Handling/DLQ) -> Target System (SAP S/4HANA/Epicor E10) API Call -> Response/Status Update."

Pricing

Simple, transparent pricing for Epicor E10 + SAP S/4HANA.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Epicor E10

Integrating Epicor E10 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Core Entities & Intelligent Field-Level Mappings

Effective integration hinges on precise mapping and harmonization of key business entities. Our solution provides deep entity understanding and AI-assisted tools to ensure data integrity between Epicor E10 and SAP S/4HANA.

Customer (Epicor E10) / Business Partner (SAP S/4HANA)

Harmonizing customer and vendor master data is fundamental. Epicor E10 uses 'Customer' and 'Vendor' entities, while SAP S/4HANA consolidates these into 'Business Partner' with assigned roles (e.g., FLCU00 for Customer, FLVN00 for Vendor).

Epicor E10 Fields

CustNum (Epicor ID) CustID (External/User-defined ID) Name Address1 City State Zip Country PhoneNum EmailAddress TermsCode SalespersonCode VendorNum VendorID

SAP S/4HANA Fields

BusinessPartner BusinessPartnerCategory FirstName LastName OrganizationName EmailAddress PhoneNumber StreetName CityName PostalCode Country TaxNumber FLCU00 (Customer Role) FLVN00 (Vendor Role)

Mapping Notes

Requires robust cross-referencing for IDs (CustID/VendorID to BusinessPartner). A 'golden record' strategy is essential, often with S/4HANA as the master for Business Partners due to its comprehensive role management. Map Epicor's 'TermsCode' to S/4HANA's 'Payment Terms Key'. Address validation and standardization are crucial.

Next Steps

See Epicor E10 + SAP S/4HANA integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation (Epicor E10 for Fulfillment, S/4HANA for Finance)

Automate the flow of eCommerce orders from a storefront (integrated with Epicor E10) through to financial posting in SAP S/4HANA. Epicor E10 manages fulfillment, inventory, and potentially localized invoicing, while S/4HANA handles corporate financials and customer master data.

Integration Steps:

  1. 0 Customer places order on eCommerce site, creating a Sales Order in Epicor E10.
  2. 1 E10 BPM triggers an event to the iPaaS upon Sales Order creation.
  3. 2 iPaaS maps E10 Customer to S/4HANA Business Partner (if not existing, creates it), and E10 Part to S/4HANA Material.
  4. 3 S/4HANA Sales Order is created via `APISALESORDER_SRV`.
  5. 4 Epicor E10 processes shipment; `Shipment` entity updates trigger real-time `PartQty` deduction.
  6. 5 iPaaS updates `APIMATERIALSTOCK_SRV` in S/4HANA with real-time stock levels.
  7. 6 Epicor E10 generates Customer Invoice; iPaaS posts corresponding `Financial Accounting Document` in S/4HANA.

Business Outcome

Real-time order processing, accurate inventory across all channels, accelerated revenue recognition, and improved customer satisfaction.

Frequency

Real-time, event-driven

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Real-time Data Sync & Accuracy
Ensure consistent master data (Customer, Part, Vendor, Material) and transactional data across Epicor E10 and SAP S/4HANA, eliminating discrepancies and providing a single source of truth.
Streamlined Operations
Automate end-to-end business processes like Order-to-Cash and Procure-to-Pay, reducing manual intervention and accelerating cycle times.
Enhanced Financial Visibility
Achieve faster financial closes and more accurate reporting with automated GL postings and consolidated financial data from both ERPs.
Improved Inventory Management
Gain real-time inventory levels across both systems, optimizing stock, preventing overselling, and improving supply chain responsiveness.
Reduced Operational Costs
Minimize manual data entry, reconciliation efforts, and the need for custom coding, leading to significant cost savings.
Accelerated Time-to-Value
Leverage low-code tools and pre-built accelerators to rapidly deploy integrations and realize business benefits faster.
Future-Proof Scalability
A resilient, cloud-native iPaaS architecture scales seamlessly with your business growth and adapts to evolving ERP versions.
✨

Real-time Data Sync & Accuracy

99%+ Data Consistency

📋 What You Get

Ensure consistent master data (Customer, Part, Vendor, Material) and transactional data across Epicor E10 and SAP S/4HANA, eliminating discrepancies and providing a single source of truth.

💼 Business Impact

This benefit directly contributes to 99%+ improvement in Data Consistency, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PATCH /api/v1/Ice.BO.CustomerSvc/Customers Retrieving, creating, or updating customer master data, including billing and shipping addresses. Essential for CRM and eCommerce sync.
GET, POST, PATCH /api/v1/Ice.BO.SalesOrderSvc/SalesOrders Creating new sales orders, retrieving order details, and updating order statuses. Critical for eCommerce order processing and sales automation.
GET, POST, PATCH /api/v1/Ice.BO.PartSvc/Parts Managing product (part) master data, including descriptions, pricing, units of measure. Used for catalog sync with eCommerce and PLM.
GET /api/v1/Ice.BO.PartQtySvc/PartQtys Retrieving real-time inventory quantity on hand for specific parts. Vital for inventory synchronization with eCommerce and WMS.
POST, GET /api/v1/Ice.BO.APInvoiceSvc/APInvoices Creating new Accounts Payable invoices and retrieving invoice details. Used for procure-to-pay automation and AP processing.
GET, POST, PATCH /api/v1/Ice.BO.JobEntrySvc/Jobs Retrieving, creating, and updating production job orders. Essential for MES integration and manufacturing execution.

⚡ Transformation Logic

  • Cross-System ID Mapping: Maintain a canonical mapping table or leverage the iPaaS's internal data store to cross-reference Epicor `CustNum`/`PartNum` with SAP `BusinessPartner`/`Material` IDs.
  • Address Standardization: Normalize address formats (e.g., street names, state codes) to ensure consistency between both ERPs.
  • Unit of Measure Conversion: Convert UOMs (e.g., 'EA' to 'PC') where systems have different conventions.
  • Currency Conversion: Apply real-time or batch currency conversion rates for financial transactions if multi-currency environments are in play.
  • Conditional Logic: Implement rules like 'If Epicor Order Type is X, then set S/4HANA Sales Order Type to Y and assign specific Sales Organization'.
  • Date/Time Formatting: Standardize date and time formats to prevent parsing errors between systems.

🛡️ Error Handling

  • Transient API Errors: Handled by automated retries with exponential backoff.
  • Data Validation Failures: Messages routed to DLQ, alerts triggered for manual review and correction.
  • Master Data Mismatch: Identified by AI/validation rules, triggering an alert for master data team or automated reconciliation.
  • System Unavailable: Circuit breaker pattern implemented to prevent cascading failures, with automatic recovery upon system restoration.
  • Duplicate Records: Detected by deduplication logic, with options for merging or rejecting.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

Technical FAQs

▸ What are the primary methods for integrating with Epicor E10 and SAP S/4HANA?
For Epicor E10, the most modern and recommended approach is through its RESTful APIs (via ICE framework). For SAP S/4HANA, native OData services are preferred. Our iPaaS leverages these API-first strategies, complemented by Epicor BPM triggers and SAP Event Mesh for event-driven, real-time synchronization.
▸ Is Epicor E10 capable of event-driven architecture, and how does it connect to S/4HANA events?
Yes, Epicor E10 is well-suited for event-driven architectures via its Business Process Management (BPM) engine, which can publish events to our iPaaS via webhooks. Similarly, SAP S/4HANA publishes business events through SAP Event Mesh. Our iPaaS subscribes to these events, enabling real-time, loosely coupled synchronization between the two ERPs.

Platform Capabilities FAQs

▸ Can I use low-code/no-code tools to integrate Epicor E10 and SAP S/4HANA?
Absolutely. Our modern iPaaS platform is designed for low-code/no-code, enabling business users and citizen integrators to build sophisticated workflows connecting Epicor E10 with SAP S/4HANA. This significantly speeds up integration development and reduces reliance on specialized developers.

AI Features FAQs

▸ How does AI enhance Epicor E10 and SAP S/4HANA integrations?
AI augments integrations through intelligent data mapping suggestions, automated data validation, anomaly detection (e.g., flagging unusual order values), predictive insights, and AI-assisted error resolution. This leads to higher data quality, reduced manual effort, and more proactive decision-making.

Challenges FAQs

▸ What are the common challenges when integrating Epicor E10 and SAP S/4HANA?
Common challenges include harmonizing complex master data models (e.g., Epicor Customer/Part to S/4HANA Business Partner/Material), maintaining real-time inventory accuracy, synchronizing complex pricing, handling high volumes of transactional data, and ensuring secure, compliant data exchange. Our iPaaS provides robust solutions for each of these.

Operations FAQs

▸ How do you handle error conditions and failed transactions in these integrations?
Our solution implements robust error handling with comprehensive logging, configurable retry mechanisms (with exponential backoff for transient errors), and dead-letter queues (DLQs) for messages that persistently fail. iPaaS dashboards monitor errors, trigger automated alerts, and offer AI-assisted resolution options.

Business Value FAQs

▸ How does integration impact the ROI of our Epicor E10 and SAP S/4HANA investments?
Effective integration significantly boosts ROI by unlocking the full potential of both ERPs. It drives operational efficiency, reduces manual labor, improves data quality, enhances customer satisfaction through connected experiences, and provides real-time insights for better decision-making, accelerating value realization and achieving significant cost savings.
Pricing

Simple, transparent pricing for Epicor E10 + SAP S/4HANA.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Epicor E10 + SAP S/4HANA integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo